Spinal metastases treatment in 167 Oncology and Spine surgery clinics in Americas

Doctors unprepared to provide PA care. As it is the only hospital in the city, professionals should have more experience.

Great service with my mother who had surgery, doctor, nurses, cleaning staff all very attentive. Grade 10

We are always very well attended to, we are Unimed customers, the call center has become an extraordinary differentiator, the new hospital facilities are above expectations. Attentive clinical staff concerned with well-being.

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Legal.

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Excellent

I am completely outraged and frustrated with the service provided by Hospital São Camilo at the Ipiranga Unit in recent months. I had the misfortune of needing to go to the hospital a few times in a short period of time, and every time I went I had a terrible experience. But I'm going to focus on the day before yesterday, which was the last straw, and my cup of patience overflowed. The day before yesterday (11/21) I went to the hospital at 11:05 pm, with a severe migraine, nausea and weakness. When I went through the triage, they didn't even check my temperature, my blood pressure was high (14/9) and as the nurse said “it must be nothing, it could be because of your pain”. So far I agree, it could be because of the pain or my pain could be because of the pressure. I received a GREEN bracelet! Taking into account that the hospital follows the Manchester protocol, because of my absurd pain (those who have migraines know what I'm talking about) and because of my high blood pressure, I shouldn't have to wait for care for 2 hours (which is what says the Manchester protocol for the color GREEN). But they gave me this bracelet, and several people passed in front of me, it took more than 2 hours to wait to speak to the doctor, that's why I showed my indignation at the delay, because if I had remained quiet I would have waited another 2 hours. And the reception says that other people passed in front of me because they were other doctors, or it was orthopedics, or a general surgeon or Covid. And they also reiterated “you already and next time, the doctor was collecting the returns” IN other words, more people passed in front of me who were being discharged from the hospital, and yet were already medicated. Therefore, I was forgotten at reception with the pain they call N°10! And everyone knows that the more irritated a person gets, the worse the pain and the worse the pressure. So seeing my despair, where I was almost fainting from the pain, the receptionist asked me to go to the triage to re-evaluate my condition. Arriving at the screening, the blessed one looks at my face and says “Well?” I explain that the reception asked to reevaluate me and he responds “How? The reception?" I said “yes, the reception, the girl who is there at the tables”, and he replied “Really the reception?” I said yes!" and I pointed to the person, then he looked like he wasn't happy and checked my blood pressure again, it was still 14/9! After that I had to wait another 30 minutes until I was called, the receptionist was already desperate too, calling the hospital and informing them that I was feeling ill. Everyone passed by me, and did NOTHING! I was called to the doctor's room at 1:11 am, they made me wait more than 2 hours for an appointment, which according to the Manchester protocol should have been attended to with an ORANGE bracelet, and within 10 minutes. I can and I feel entitled to say that it was a failure to provide help, as my clinical condition was delicate, and the screening data and my face did not deny this, quite the contrary, they affirmed it. In a hospital like São Camilo, where I have been treated since I was 7 years old, when it still had the pediatrics area, you have left a LOT to be desired. You are a PRIVATE hospital, in case you forgot, if you are “short of professionals” hire more professionals. FOLLOW the protocol that YOU yourselves say you follow. Why a person almost fainting from pain, WITH ALL SURE IN THE WORLD, is not a green bracelet. And if it's too much to follow a WORLDWIDE protocol, STOP using and deceiving the people who will be served. Don't give me speeches about “we were without doctors”, “the four doctors who were attending were from other areas”, “your high blood pressure must be nothing”, “can I give you medicine X?”, “they are taking care of cases more serious than yours”, “the doctors were just going through the returns” because I'm TIRED of your lame excuses. I prefer you to take the time you would spend responding to me and review your services and professionals, why I felt neglected and in a hospital that for me was an example.

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I loved Google

I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency

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Really good service for a tourist in need of a quick prescription. I was seen within 15 mins and got the medication I needed. Doctor spoke English which was helpful

They will not accept you if you don't have private insurance. They only accept payment from the insurance company, no credit or cash. If you are traveling here, go to a public hospital. The lady working there was extremely rude to me and was not willing to help me at all when I asked her where I can go to get medical help. I asked her for a hospital name and she essentially told me to F off. Luckily, I contacted a Spanish school for Spanish lessons and asked them where I can go. They gave me the name of a public hospital, and I was able to get my wound treated.

Malardo

The only good thing about this hospital is the view because the truth is that customer service leaves a lot to be desired. I went to this hospital because it is the one that referred me to my social work. I traveled from the interior (1500kms) and arrived for my shift ON TIME to see the doctor. They attended to me 3 HOURS later. Then the doctor asked me to get an MRI done at the same hospital. Those who assisted me told me that I had to send a WhatsApp (since I was in person to request an appointment). I arrived at the place where I was staying and requested an appointment. They wanted to give me a shift almost a month later. I told them my situation and the urgency (since I had traveled many kilometers and couldn't stay that long). They cared little or nothing. They didn't give overtime shifts. After an odyssey to get the MRI, I was able to do it but in another place in the capital a day later. I already had to go back so the doctor asked me to continue the treatment by teleconsultation. I left Buenos Aires the first days of September. WE ARE ALMOST REACHING DECEMBER and it is the 5th time that I cannot have the teleconsultation with the doctor. It is a disaster!. They make excuses that my social insurance doesn't cover it when I had already told them that I had no problem paying it privately but they continue to tease me. I hope my social work changes the hospital where it refers its members because it is truly regrettable. I DO NOT RECOMMEND IT AT ALL AND MUCH LESS IF YOU ARE FROM THE INTERIOR OF THE COUNTRY BECAUSE YOU WILL WASTE YOUR TIME AND YOUR MONEY.

I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Maybe they have some other problem in the administrative and customer service part. It can always be improved!! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️ I've been going for years! My dad took care of her, I take her to my mom and obviously sometimes I go. From personal experience I know that the elderly are treated very well. Perhaps they have some other problem in the administrative and customer service part. You can always improve! The one that has the most weaknesses is the administrative part of neurology. But like I said they can improve. But as for the professionals, they are very attentive and excellent, I can confirm that 🐘😁❤️☮️

Amazing staff. Doctors, nurses & admin are very professional and cozy. Thanks !

Mmm

I found them exceedingly reassuring and reliable, efficient and engaged. It was a bit of a wait going through A&E, but they really sorted things out in a very professional way and it turned out it was only a head cold. So no blood clots or any of that sort of thing. Which I found a bit humbling for wasting their time. Still, no hard feelings which raises my esteem for the place.

It was founded by Cleto Aguirre from Salta. The origins of the current Hospital de Clínicas date back to 1877, when its construction began. A year later -and still unfinished- it was the scene of the conflict over the federalization of the city of Buenos Aires by functioning as a rifle barracks and a hospital for the concentration of wounded. Attention to the community began shortly after the conflict of 1880, at which time Buenos Aires ceased to be a large village and developed to become the capital city of Argentina, which was experiencing the first waves of immigration and urbanization. A significant number of patients came from the interior, referred by doctors graduated from the Faculty of Medicine who kept a special memory of the aptitudes of their teachers in medicine. The tenured professor was the cone of attraction of the chairs and of the activity of the Hospital rooms. He was an ethical example to be emulated by his students, who supported him, shared his studies, sometimes his table, and even established kinship through marriages based on that relationship of admiration. Important feats of medicine took place in the pavilions of the Hospital de Clínicas: the first application of insulin, the description of Ayerza's Disease, Tobías syndrome, Castex syndromes, the first cardiac catheterization, the first medical residencies, the first Ethics Committee, experimental surgery, the first kidney punctures and the first thoracotomies, among others. The first filmed operation in the history of medicine occurred in this hospital. It was in 1899 and was in charge of the Argentine doctor Alejandro Posadas. The film is seven minutes long and was found in 1971, when the old building was preparing for demolition. It was exhibited on December 14, 2001 to celebrate the 120th anniversary of the hospital. [1] Built according to the models of its time, the design was inspired by the Friedrichshain Hospital in Berlin and the lazaretto in Karlsruhe. Since 1927, due to the deterioration of the old hospital and according to the emerging needs in previous years, several projects were planned to build a new hospital, a fact that would not materialize until 1949, the year in which the construction of the Hospital de Clínicas began " José de San Martín ”, in the block limited by Uriburu, Paraguay, Azcuénaga and Córdoba Avenue. Construction suffered numerous delays and only in 1962 offered the first services, radiology and otolaryngology. The rest of the services were gradually transferred in the following years. In the first years of the 1970s the new building became fully functional and in 1975 the demolition of the old headquarters began.In 2014 the executive power invested heavily with money from the National State to re-functionalize the Hospital de Clínicas and create a pharmaceutical plant to supply the network of university hospitals and also offer a space for practical training for students and teachers. [2]

Today, November 24, 2023, I make public our experience in this hospital, we arrived with our little 1-year-old son who had dislocated his hand and it was swollen, we were admitted and the girl took care of us very well, I have no complaints, she sent us to traumatology where we lasted approximately 3 hours, after that time we returned to talk to the girl who treated them and she told me to wait for a doctor to come out of the offices and ask him if he could treat us and that's how we waited for about 1 hour and a rude, poorly educated doctor came out. And for me without a vocation, he told me that the orthopedic surgeons were in surgery that I had to wait and be ready to be grateful that they were there and lastly he asked me where I was from. He can't take it anymore and I left that place crying with my son, what a lack of empathy if they treat people like that, I don't even want to imagine how without it with children. Very bad experience and I hope that doctor doesn't have to happen because we live through it. (I am the child's mother)

Excellent attention. Unique in Argentina given the specialization of the hospital. Medical care is specialized.

They claim they have a guardia or emergency but in reality they dont. You won't find a doc but you'll find loads of support staff. Not helpful when they've got support staff but no docs or nurses to actually help. It's claimed to be one of the best hospitals for kids but good luck trying to see a doc. My 5 year old had a fever for 3 days and convulsions so we decided to go to this hospital. Arrived and waited an hour for no one so I went banging on the guardia door, spoke to informes, admisión, orientation, etc but no help. I had to burst into their lunch room where at least 5 nurses were sitting down chatting just to get help. Screaming for help is the one way to go. You need to make a stink, bursting into rooms to get help. That's not how a hospital should run. Why must you have 5 people in informes, one in admison, one in orientation and ZERO doctorss???!!!! They've got no problem sending security at me but a doctor they don't have.

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A shame, as soon as you arrive at the guard, the person at the reception tells you very reluctantly that you are between 4 and 5 hours late. Do you understand the indifference of this guard service at the Pirovano public hospital???? It is a lack of respect for the dignity of life

Went at 11:30 and was out by 14:00. The staff was extremely friendly and helpful. Used my Canadian passport and received all services free of charge. They took chest xrays and sent me off with the proper prescription, which I was able to buy from down the street. Thank you to all staff that helped me out! Keep up the great work! 👍

I came here because of an intense headache that I had a week ago, with my mother with high blood pressure (20 something) they gave her 2 pills and said in 2 hours we will call her to see if she stabilizes if not we will hospitalize her And 5 hours ago they told me they'll call you right next door it's 11:20 p.m. I just went to complain and they say: there I'll check if they're free and they'll take care of you... Whatever, I'll die of a migraine if I'm lucky They serve me. The bathrooms are disgusting, you sit there and it infects your soul. Dead cockroach under the benches All very unprofessional

I always go here and it works spectacularly. I never had any problems, the professionals and the treatment were fantastic, but please do something with the pathology reports because it closes at 6:00 p.m. and many of us never get to pick them up because we leave work or ask for appointments later than that time. Maybe send them by email or leave them with the secretary.

Disaster the attention on the guard by the pseudodoctor Luisina Ramacciotti Mat 27567 saying that I thought that was a Kiosk. The corresponding complaints will be made for lack of professional ethics. The claim is recorded in the complaints book dated today.

I had surgery in 2020, to date I am waiting for an invoice from the hospital, the doctor and the anesthetist. To make matters worse, the doctor Gustavo Delg... the urologist who operated on me did not solve my prostate problem, he did something crazy. All scoundrels. A piece of advice, the doctors in public hospitals are better professionals and honest. The urologist Gustavo Delg.., He was deleted from Doctoralia...why would it be? I will have to file a complaint with the AFIP.

Terrible attention from the guard secretaries. From the beginning they were very rude. After having a tomography I was waiting 3 hours for the result (from images they told me that the result was already there and they had sent it to the guard) from the guard the secretaries told me that the result was not there, when in reality it was. Some RUDE. I made the claim and they laughed in my face, a real shame. I hope they review their behavior.

The on-call care is deplorable, especially from the doctors who treat you, and in imagines mdq it is not good either, at least in terms of customer service. If you feel bad, do not come urgently to this clinic. Others are convenient.

I am very grateful to all the clinic staff for their loving and willing attention. I was hospitalized and had emergency surgery for appendicitis and everything was excellent, but above all the quality of human care. The counter staff, the nurses, the maids, security and not to mention the entire surgery and operating room team, very professional, warm and humane. It is the second time we have had it, two years ago our 1-year-old son had surgery and everything was also impeccable. Thank you so much

In the offices of Patio Olmos, they scheduled me to be attended to by the guard and they NEVER called, at reception they informed me that the doctor who was going to attend to me LEFT!!! HE NEVER CALLED ME!!! A TOTAL LACK OF RESPECT. They take care of me at the guard and they don't have items to clean a wound!!!! Terrible attention!!! Physiological solution and gauze...they have nothing.

Came here as an international student. Best and most thorough care I have ever received for an acute condition that I regularly get admitted for. Nurses are very friendly. Clean facility. If i get sick in Córdoba again I'll go here!

I would strongly advice foreign tourists against this hospital. I made an appointment with a gastroenterologist and was immediately contacted by the International Patient Service. They're supposed to make your life easier but are actually an excuse to overcharge you without ever helping when needed. I've ended up paying over 500 USD to see a doctor and get some exams done, probably double of what I'd pay in Germany. They're very blunt about it and wrote to me they apply different tarifs to foreigners. We've all got a travel insurance, and I'm totally ok with a bit of a mark-up, but here I feel like a cow that's being milked to the very last drop.

Excellent place. Privileged doctors... my mother spent 10 days in therapy... it is the best therapy I have seen. Thank you. Thank you. Thank you. Dr. Marchetti.. Dr. Zarate, the best surgeon. And Dr. Rodriguez, head of the technical area. The nurses and surveillance staff... all a good team of human beings. Thank you. Thank you. Thank you and also let the appropriate person know that they take care of the fact that the tomograph and the resonator have been broken for quite some time... and that the doctors are no longer current.

My mother was treated there 1716 years ago for her mother's cancer and thank God she was saved. They are all very professional. Today he has cancer again and thank God the treatment is giving results and the doctors are loving and excellent professionals.

I want to highlight the attention of professionals, administrative staff and secretaries. Always very friendly and helpful. Whether in the admission part, authorizations, soft tissue pavilion and pathological anatomy. I was treated excellently. I take my hat off to the institute's staff and volunteers who help us navigate this difficult path.

THREE AND A HALF HOURS OF WAITING Total inconsideration! We arrived at 7:40, 20 before the shift as indicated. One comes because one has cancer, not to eat Galician-style octopus, which is worth the wait. The waiting room was already packed at that time, which shows that they give many more shifts than they can physically do. Doctors are the best but administratively an absolute disaster, lack of respect for other people's time and zero empathy

I rate 3 for the studies carried out, good treatment, punctuality, etc. And the admission is organized. I should put an * for the surgery, where I thought I was in the worst public hospital. I walked to a tiny place to change, they didn't even make me bathe with disinfectant, just as I came. I spent an hour waiting with the surgical gown on, sitting in a common chair in an office, and from there to the "tiny operating room" and IT WAS NOT outpatient surgery, but rather several days of hospitalization. Appalling! Just as the surgeon who operated on me was terrible, and if certain suspicions are confirmed, I do not rule out legal action for malpractice. So far, good oncology care. Obviously, I wouldn't recommend him for surgery. As for the guard, it leaves a lot to be desired, poor organization and with two people waiting, I was there for almost an hour. The medical professional, correct.

I am a platelet donor and the girls serve 10. I know many people who are treated there and have had very good experiences. 100% human quality

Have been passed around from test to test for 3 months trying to get clearance for surgery without any treatment for my condition. Seems like all they want to do is test and not treat problems. Impossible to contact doctors offices by phone. Ordered tests without telling me. Asked for referral to hand surgeon and they sent me to shoulder specialist. Asked for referral to ear doctor and they sent me to throat doctor. Did multiple tests on heart and all good but they are ordering more tests. Think they are more interested in generating revenue than healthcare

My first bad experience, I have been admitted here several times and my stay had always been good, until today that I already have 6 days admitted with my son here we had a double room where the first nights I was touched by very decent and respectful people, the last two nights I have been touched by a couple with their son who leave the light on until late at night, they spend the day in phone calls and with a very inadequate tone of voice, the husband stays to sleep and has an awful snoring because those that are very difficult For me and my baby to have rest time! I talked to the manager who didn't do anything, I don't talk to people or take the delicacy to even see if she could move us to another room I don't care if it was with another person maybe they weren't as indecent as these which the sick people have told her that please if they can keep their composure and they don't even change! The truth is that I would have liked to have another person to help me and be more condescending with the situation, because I have seen empty rooms since last night even double, but according to the person I spoke they were not available! I'm still here and I can't take a break! As a hospital you need to put some rules like do not let man stay at least in double bedrooms, do not permit loudly noise in the room and for the residents on the rooms to keep respect to others and peaceful space appropriate for recovering!

My sister had surgery at Columbia Presbyterian Hospital. Her surgeon called me at 11:14 to report that she was out of surgery, and that the recovery room staff would be in touch when we could see her. I did not hear from the recovery room, so I called them. The desk clerk rudely told me that the nurse would call. It is now 2:50 - almost 4 hours since my sister left the OR, and I still have not heard a thing from the recovery room nurse. It is inexcusable to treat family members in this way. In addition - they have a one way texting app for communicating with family members - useless, apparently, because they don't use it. I understand nurses can be extremely busy, but it only takes seconds to communicate to worried, waiting loved ones.

While I appreciated the procedure being done my beef is this places billing department only affords you 6 months to pay your balance. So even tho I have insurance through my place of employment and reached my déductible prior to surgery, and even though I have been making payments monthly for the remaining 20% ... if my balance isn't paid in full within 6 months their "policy" is to send it to collections. Now I was offered 'financial assistance' IF I submit two or three years of taxes, plus several paycheck stucs. (So basically all of my personal information) which is not only time consuming but also invasive. I'm just a single gal trying to make ends meet. I needed the surgery to prevent further complications down the road so I elected to have it done. Perhaps I missed information prior to getting the surgery? But I NEVER thought that even though I am paying monthly a fair amount towards the remaining balance that I would STILL be threatened with having it go to collections. And just for that reason I would NEVER recommend this place to anyone. Period

The Nurses, CNAs, PTs, & Staff were all AMAZING!!! My mom had knee surgery a week ago and our experience there was great!! Everyone was kind and helpful from admission to post op. I can’t remember everyone’s names but I did take some down! We loved how kind and helpful her nurse Kaylani was!!! The most important part to us was having a Spanish speaking nurse on staff. My mom only speaks Spanish and it was so comforting to us knowing at night she was left with someone she could understand and communicate with! Thank you to Josephina and Nasthja for taking such good care of my mom! The physical therapist, Ruth is incredible!!! My mom adored her and made us feel confident about taking her home!! Special thank you to KASS, CNA!!!! She provides excellent patient care. Spine and Joint hospital provided quality care!

Arizona Spine and Joint Hospital gave me outstanding service and care during my stay. I would also like to thank Dr. T, his wife Kate, and Dr. Kralik for their great skills and knowledge. I'm so thankful my wife and I found these skilled surgeons. I'd also like to thank the nurses and staff who took care of me while there: Debbie, Cathy, Karen, Deanna, Becky, Dickson, Katherine and Veronica! Thanks again. My drive from Lake Havasu was well worth it!