Rashkind procedure in 4 Cardiac surgery clinics in Rio de Janeiro

I was in the emergency room on August 4, 2023 and I have never been so well attended. The entire nursing team is very dear, welcoming, providing humanized care. A million compliments to Dr. Thais, an excellent professional who comforted me throughout the service, did what she could and what she could not to welcome me. Thank you very much to all!

Excellent hospital, excellent facilities and top notch staff! Far superior to Rede D'or. If you have a serious medical case in your family, go there.

I had laser bladder stone removal surgery performed by Dr. Adrian Andres Jara Benitez at Hospital Pró-Cardiaco and I am extremely satisfied with my experience. From the beginning, I was impressed by Dr. Adrian's professionalism and empathy. He thoroughly explained the procedure and reassured me of any concerns I had. His clear and kind communication made me confident in his abilities as a surgeon. The Pró-Cardiaco Hospital also deserves praise. The medical and nursing staff were exceptionally attentive and helpful. The environment was clean, modern and welcoming, which contributed to my comfort and tranquility during my stay. During the surgery, Dr. Adrian demonstrated exemplary surgical skills. His dexterity and precision were remarkable, and I felt safe and confident in his skilled hands. Additionally, your attention and care before, during and after the procedure was greatly appreciated. The medical and nursing staff at Hospital Pró-Cardiaco continued to provide high-quality care throughout my recovery. They closely monitored my progress and responded promptly to all my needs. His dedication and professionalism were impressive and contributed to a smooth and peaceful recovery. I am immensely grateful to Dr. Adrian Andres Jara Benitez and the team at Hospital Pró-Cardiaco. They are true professionals who provide exceptional medical care with a humanized approach. I recommend Dr. Adrian and Hospital Pró-Cardiaco to everyone looking for quality medical treatment. I would like to express my sincere gratitude to Dr. Adrian Andres Jara Benitez and the team at Hospital Pró-Cardiaco. Your expertise and careful attention were critical to the success of my surgery and my recovery. SERGEY SERGIENKO

I found cordiality and care all the time in my hospitalization

Took us 3 hours to get treated with a basic appointment (ear infection) and sort out the insurance stuff, very slow

Hospital is not well equipped to attend cold symptoms at the emergency. You will have to wait for the arrival of an specialist at 10 AM so that he can look inside your ear canal with an otoscope. Even my throat was looked with a cellphone light. A disappointment. See images of equipments that should be part of the emergency below at the national manual of emergency.

I broke my finger on 11/19/23 and went to the HSVP emergency on 11/20/23, I went in and was seen, the fracture was confirmed by the RX and the doctor, he directed me to another doctor and asked to come in the next morning, With a broken finger, the doctor told me to buy a wrist glove that holds the finger at the pharmacy. The next doctor asked me to do an MRI and it was also found that the ligaments were broken! OK! But until now the finger is doing nothing...lol and just asking me to go there, and look, like UPA, health center or even on the island of Marajó, where I lived for years, I went through this situation of being attended to entering through the emergency door and solving the problem of a simple broken finger in installments..."Break your arm with an open fracture? Come by tomorrow!" ...or... "Have you broken your head?, come by tomorrow!" ...it's not a joke because I've already been through this and received immediate care! I'm going to another hospital today, 11/26/23 because the finger is still purple and swollen and very painful!

Very clean and structured hospital, but there is a chance that the doctor who attends to you makes a mistake and the delay is certain! We had such an experience that the doctor did not see the bacterial plaque in my relative's throat, which was very visible... which made it worse and the other doctor confirmed the mistake. There is a lack of quality management, but the structure and service are effective. It takes a few days unnecessarily and that's hell! Good for gentlemen, they at least have patience because they also don't have much commitment lol. There is a King of Mate and parking.

Came in with Zika and they weren't surprised

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency

I'm hospitalized, I'm going to spend a few days being treated for bacteria and I find myself in a filthy apartment, water leaking from the central unit into the apartment, flooding the floor, the bathroom walls and ceilings are filthy, water is leaking from the taps, the electric shower doesn't work. ..simply useless.I've already complained and nothing has been resolved.

It is very difficult to schedule an exam, whether by phone call (it dropped 5 times in the same morning), WhatsApp (you wait more than 40 minutes for an interaction with an attendant and if it takes less than 5 minutes to respond the service is terminated) or even via the app . I hope they observe the message, consider it, and try to at least adjust the messaging service.

Ok

Clean and sophisticated hospital, sympathic and skilled people and doctors English speaking doctors Very good experience Recommend 100%

Don't go there if you don't have a brazilian plan, they will force you to pay for unnecessary insurance that is 3x the normal price.

Stellar. professional, humaine, attentive, caring and loving. My mother was admitted 3 times and used the hospital almost daily after discharged. From the valet parking to the doctors, cleaning to nursing staff, everyone was efficient albeit friendly.

Terrible hospital! The reception on the first floor is the worst I have ever seen. Disgraceful service and attitude from employees. I spent almost an hour waiting to be seen by reception and it was after the exam time. The receptionist told me very harshly that I wouldn't be served and I showed her the time I got the password, 58 minutes before! She got up, stamping her foot and only answered me because she had no choice. The service for booking exams is even worse, if anything.

Failed to admit me, despite my being covered by my international insurance. It seems they are pricey for walk-ins, and the experience is not exactly awesome. I went over to Hospital Beneficiencia Portuguesa for a way faster, cheaper, more attentive care. Recommend you do the same.

Very good hospital!! From parking, reception and emergency room service. Polite and willing people to help and practice their profession well. My father was in the ICU surrounded by a multidisciplinary team who welcomed him very well. Everything clean and organized. It wasn't difficult to talk to the doctors, as they were there when they visited the ICU and then in the room. Dr. Giaseni (sorry if I got the name wrong, cardio), Adriana, psychologist (I suggest she explain it to the companions in the auditorium, she is great)., Gildazio, Bruna, Rodrigo, Fernanda (proactive nurse on the 6th floor), Adriana (a nurse affectionate and very professional on the 6th floor), Dr Flávia and Dr Luiz Fernando among other names that I did not identify. They were precious, attentive and precise. May you continue your missions and be rewarded accordingly. My father left and will continue his appointments with a neurologist at the hospital. I hope that the hospital preserves this organizational climate and focus on the well-being of those who seek health and human comfort there.

I have never been ignored in a hospital, not even in the same unit, but this time it was different. I was seen by the doctor Raphael Augusto Travernard Neves de Oliveira CRM 119677, he asked about my symptoms, I explained that last year I had a migraine attack for 2 months (I was even admitted to the same hospital, in addition to undergoing several tests), finally I was diagnosed with anxiety and chronic sinusitis due to low immunity. After I explained my entire case, according to the doctor and my clinical condition in his eyes, I was “just having a cold”. I didn't agree, and asked us to do the tomography, detailing that I had done the last tomography in less than 2 months, as it was exactly the same. I left there with a prescription for antibiotics, 2 types of corticosteroids, painkillers and nasal wash, as I had a cyst preventing drainage. But to the doctor it was just a cold. DETAIL: the doctor always laughed when I said that my pain was a grade 7.

On 10/23/2023 I was admitted to the hospital to have my cesarean section, so far everything was fine, everything was perfect with the service. However, my newborn was born with a lingual frenulum and no one from the medical team informed me about this. For me, A VERY SERIOUS MISTAKE, especially because the test in maternity is the law. I had a lot of difficulty breastfeeding even with a full breast in the hospital and no pediatric doctor gave me any guidance. One of the nurses told me that the pediatrician on duty was asking me for permission to take the formula, as the right-handed man was showing low blood sugar levels and NOBODY... gave me this very IMPORTANT information and obviously I didn't accept it, as my chest was sore. so full. I was discharged on Thursday 10/26 and only found out about the frenulum on 10/30 when I went to a private pediatrician, by which time my son had already lost a lot of weight. Since 10/30 I've been fighting with my little one, where he needed surgery on the lingual frenulum and only now after almost 20 days did my son start eating properly. I was extremely disappointed with this and even with the information that my son was born at 37 weeks, and the correct one was 39s and 2 d. Unfortunately, I am very hurt and disappointed with the negligence of the professional who was supposed to inform me of this very important information. The rest, such as the nursing team, cleaning and food, were all wonderful.

Great service, I was hospitalized for 3 days and received very good service from all the employees, especially Isaac, the kitchen and Fran from nursing. I recommend!

After waiting for 2 hours, our daughter was called to help and, to my surprise, they didn't allow the father to go up, they let the mother go up alone with a 10-month-old baby and three bags. Lack of space, lack of planning, lack of training or lack of humanism? Unfortunate...

Terrible hospitalization, few employees, they make the patient do the work, you need to call or ask for sheets, pillowcases, bath towels via QRCOD, I asked for a bathtub so I could bathe my baby, it took more than an hour to arrive, the employee who brings it the bathtub cannot bring towels, the patient needs to use the hospital system to request towels, sheets, pillowcases, hygiene items... and 1 item at a time, in an order you cannot, for example, request sheets, towels and blanket, you have to order one item at a time for the companion and the patient. I am the companion responsible for my 5 month old baby, I also have the flu, I requested hot water to make tea at 10 pm and they told me that the kitchen in a HOSPITAL does not work at night, I have never seen this, an emergency room, a patient in hospitalization and not having hot water. They serve 3 meals a day, breakfast at 7:00 am, lunch at 1:00 pm and dinner at 7:00 pm, during these intervals if you want to order something via app, you cannot go down to reception to receive it, no one at reception can go up to bring your food and no staff can look at your child who is hospitalized for you to go down to reception for 3 minutes to receive the food, you are forced to go hungry or buy it at the hospital cafe. My rating for hospitalization is terrible, if I need it again I won't come back here, good accommodation but the system is terrible service, not even a public hospital is that bad.

Super-fast screening and registration. Examination and medication expedited. However, when they send us to that little room to go back to the doctor, you forget about life because it seems like they will never see you. And it's not the first time. Today I ordered to cancel and left. I arrived before 8pm, it was around 7:30pm, everything would have ended quickly, if it weren't for the wait to see the doctor again. They should monitor these doctors who keep the door closed with no one inside, while mothers and fathers are waiting for a report. It is, at the very least, a lack of empathy and respect for the health of little ones. Now with these traumas, I probably won't take it anymore. If I need it again, I will go to São Luiz. But, I congratulate Dr Daigo, who once, when I was being seen by him and needed to return, as soon as he saw me, he immediately called me and immediately released us, since there was no one else in the waiting room. Super attentive, agile and helpful.

The structure of the building is good, but the service is lacking. In the office building there is no air conditioning and it is 35ºC hot. It is absurd that a private hospital environment does not have a decent structure to serve its clients!

I underwent a total thyroidectomy surgery on 08/17 and I was very well taken care of, from the time I arrived until I left (08/18). I would like to thank the entire team of Dr. Reginaldo Fujita, all the nurses and doctors in the recovery sector and all the nurses, physiotherapists and other employees in the hospitalization sector, for their love, care and patience. The structure of the hospital is wonderful (bedroom, operating room, recovery room)!!! My only complaint is about parking…..absurdly expensive. My mother paid 122.00 to stay 1 day with me!

I had septum surgery at this hospital and it went smoothly. Nurse Roberto took care of me with care. I stayed in room 509 where everything was organized and clean. Dr. Moacir's surgical team is very careful.