4 Oncology clinics in Medellín

Do not come here even if you think that your dying or have any serious medical problem, absolutely terrible care and attention takes 6-12 hours for them to even do simple blood test or any real examinations. Really there rating should BE honest and lower then where it currently is, also technologically speaking their WAY behind.

If you need immediate medical attention do not come here this is absolutely the worst hospital I've ever had to come, unfortunately, I almost died here from a heart attack and they did nothing to help me except treat me like a ragdoll. Absolute garbage attention and no care for the patients, I literally had to waddle my way out of that hospital as If this is a movie, I would give them ZERO STARS if I could, save uour time and go elsewhere.

Expat and traveler warning: do not come here. They will not work your insurance and then once you start getting assisted be ready to wait 6+ hours for a simple blood test. This hospital is living in the dark ages with technology and I would not have anything major done here unless I was dying

I arrived on Tuesday 03/21/2023 at 11pm with a multiple heart attack to your emergency room, transferred from another hospital and they managed to stabilize me on Thursday 23rd, they performed a catheterization and managed to improve my quality of life, saving me from certain death since I had 3 arteries. clogged I thank God for the doctors and all the staff who work there since there is a quality of humanized service that I had not seen in other hospitals God pay them all thanks a thousand

The hospital has good technology and spaces. But the staff is negligent, from watchmen to doctors. My wife gave birth last and was one of the first to arrive, she almost has the baby waiting, half of the doctors are bad people, and they NEVER helped us or gave us guidance on feeding the baby since she was not eating well. We had to go out the wrong way and take him to a private appointment so that they will send him a suitable milk for him.

Even though it is amazing how old the building is, technology is very modern and well suited. Historic building. Long hallways.

Clínica del Prado looks nice from first glance, but once they take the mother into the maturity ward it becomes a concentration camp for pregnant women. They torture and torment mothers, denying humane care the entire process. They bounded the hands and feet of my wife during delivery, while the nurses were laughing and joking to each other how worried the father (me) was outside I’m the waiting room for 13 hours. Our son also suffered and barely made it. Thank god he is now okay. 4 babies died that night at Clínica del Prado. Let that thought sink in.

...yes...it took some time until the baby was there...BUT staff did the best they can in these difficult times...thank you very much to all of them!!...you are the real heroes and I really hope that politicians never forget this...hence, staff at hospitals deserve to be well paid!!!... Colombia has got fantastic doctors and highly educated medical staff...so treat them, how they deserve to be treated: as heroes!

Nice hospital

Poor quality of service from the medical lab team and patient services. Contacting via WhatsApp and Email gave imposible results after trying to reach them for weeks for a quote for labs. They give you differing information (via whatsapp they gave me a quote and then almost doubled the quote estimate via email - still unexplained). They kept me holding for weeks with no proper response nor matching prices. After waiting I still don't have a full quote for the correct labs. Calling is also made impossible as whichever option you pick off the menu loops you back through the main menu. I do not recommend planning any tests or labs through them.

absolutely one of the worst experiences I have gone through. This place is a mess, disorganized, rude staff. A terrible experience from beginning to finish. Avoid it au all costs.

If you're traveling and get sick, think hard BEFORE you go there. This "Hospital" will take you for everything you got if you're not Colombian and have private insurance. To be fair, the nursing staff is wonderful, but the doctors are nothing but vultures circling to squeeze as much money out of you in your moment of need. Get local traveller's insurance and avoid this place like the plague!!!!

The international clients WhatsApp line is the worst I have experienced within the business in Medellin. I was trying to get an appointment for an MRI and responses were just like automatic system that left you for hours with no responses. If you call nobody answers. When finally someone responds your multiple messages, leaves again with no answers. I never expected such a poor service from such a reputable institution. I started around 10:00 AM and at 2:48 PM still wasn't able to get any availability for the appointment. I told them never mind and they respond to that message at 5:35 PM! I understand if the people is to busy, but so that means they need to hire more people for the job.

I paid for an Antigen COVID test and haven't received the results from the examination even as they promised to send them within 3 hours to my email address and provide access on there website! On requests I couldn't reach anyone. Thats fraud and should be a 0 Star Rating!

One of the best hospitals in Colombia

It's a good play for an emergency

I was surprised when I arrived at the site, first of all the unique attention of the employee staff, the total cleanliness, the doctors, nurses do their job with great professionalism and the attention they give to their patients at all times, I felt proud that daughter Had my granddaughter there, I give a 10 to all the employees and facility staff.

Good attention, it seems to me that the control is adequate, although as in any place there is always someone who exceeds their functions as the security body, they have little ethics and with their attitude they generate discomfort in the people who arrive at that place

One arrives for an exam, the gentlemen in the hall busy in their conversation, if I don't get up to ask, we lose the appointment, why it turns out that it was elsewhere that we should announce ourselves. They live more pending to disturb, than if there are two companions, than if one uses the cell phone; than the service they are providing. In addition, the clinic is already overwhelmed with so many people they serve, it is a pediatric clinic with only a name.

In my score it would be a 4.8 as a final result. My daughter, less than one year old, had Laryngotracheobronchiolitis that was excellently managed during her 4 days of hospitalization at this clinic, ending our vacation in Colombia. The doctors, nurses and respiratory therapists were very good with the treatment and above all very professional. The only perverse thing was the lady in charge of the administration and registration of patients in the emergency room. Her ineptitude made the admission process take longer than normal, because she simply did not know how to set priorities herself and dealing with patients and their parents was not helpful at all.

Extremely long waiting times..looks like they are understaffed.

They never answer a single phone or in EMERGENCIES or admissions or laboratory or even customer service. The attention to the user is very bad, it is only an image, only a name, zero attention.

Excellent clinic; Perfect facilities and the best specialists in the country.

I really expected more from the care at the clinic. My family member was diagnosed with tuberculosis and despite the notification they did not ensure they had the necessary medication and thus avoid giving it irregularly and inappropriately. This situation is really worrying and it is the duty of the secretary of health (since according to the clinic they gave notice and those who did not respond was the secretary) to follow up on this situation since they are not complying with the protocol. The rest of the staff are very attentive.

Very good service, very professional staff.

Very good attention, it has changed a lot, it shows that their processes have improved, it is no longer the same clinic, it exceeds my expectations.

Emergency care is very bad. The nurses are a bunch of culicagados modeling their tattoos, it disgusts them to touch patients with blood, they didn't take the patient to urinate because it also disgusts them. The head nurse is a veteran but he only does paperwork and nothing in care. Slow process for transfers and they did not apply anesthesia to a fully intubated patient with fractures and head trauma (i.e. I was feeling all the procedures)