Oral cancer treatment in 25 Dentistry and Oncology clinics in Mexico with additional parameter

Sani Dental was recommended to us by a neighbor whom had extensive dental work and seemed happy with the results. We were quoted a price in CA for some implant work extractions and a couple of crowns. We decided to give Sani a look at and see what their diagnosis would be and what work they felt needed to be done. The office was large and had small doors off this long hallway. There was many employees front and back offices and many patients waiting to be seen, seemed positive Right ? Well we felt Wrong, Yes they charged for the X-rays and Scan 150.00 which is fine because you can get the chip of them and it's yours to keep should you go else where. OK thats good. Once your done with that you sit in the long hallway again and wait to be called in to one of the many little exam rooms where the examiner doctor sits on one side and the assistant sit on another side and then documents what he was about to report from the exam. The doctor if that is what he even WAS never said hello never introduced himself never explained what he was going to do. He took a quick look exam told the assistant what he thinks showed a few pictures on the screen from our scans and then proceeded to print out the quote and price all done in less than 15 minutes. We spent longer in the hallway waiting 1 hour then with this so called doctor which we kinda think again was not even a doctor. We looked over the quote and said thank you and we will think about it. The feeling we both got from this dental office is it's a Cattle Call office, done by volume and not patient quality care and service. It was really quite disappointing and disturbing at the lack of customer service as there is so much competition there in LOS to choose from, but looking at the reviews here and seeing the good and the bad you can tell that their follow up care is not all that, and thats a valuable asset to have for patients willing to come back again and again. This office gave us the impression that they like being One and Done, take your money in and out you Go, Goodbye.Adios We realized standing there as we left its just not at all what we are looking for in excellent dental care which you CAN find in LOS ALGODONES. On top of all that the quote from Sani Dental was 800.00 more than the quote from our dentist in CA, and that came as a surprise to us, we had to LAUGH. Also there seemed a LOT of misc added charges included, really? We decided to have lunch in the plaza next door where the hotel was that they also own as well and the restaurant. We sat down and waited for 20 mins with no hello no menu no nothing, we finally left and went some where else to eat. As we left and walked out we see the Doctor ???? whom did our exam out side across the street we made eye contact smiled at him and he never even acknowledged we had been there 20 minutes ago, very strange. Conclusion for us is Sani Dental is Very disappointing. When you're going to invest 10K in dental work the feeling of being comfortable with any office should be very important. In fact while walking to the appointment, someone asked us where are you going we said Sani Dental, and I quote the man said there good but they use a lot of training doctors and you never see the same one. We found that interesting but still went with an open mind. OUR ADVISE Go with your gut do your homework and find the best dental group for you, and trust me there out there we found an excellent implant specialist just blocks away that showed a completely different patient experience and HA guess what ?? ALOT less money too.

I did my research before coming down from Arizona and felt really confident with choosing this place to do the work I needed. (My dentist in AZ told me I needed two fillings and a deep cleaning before I could get braces put on.) When I arrived in Mexico at the location the building and front desk people were all great, they did the consultation and told me I actually had 5 cavities. Okay let's fix them all. However once I sat in the chair it ended up being a nightmare. I don't believe I was numbed properly because I kept feeling pain in all spots she did my fillings but I sucked it up. I also now have a tooth she worked on that has been hurting me since that's never hurt prior. I was also supposed to receive a deep cleaning on all 4 quadrents, it's what I paid for but she never even touched the left bottom side of my mouth. Today I went to my regular, trusted dentist here in AZ and turns out the two cavities he wanted me to have filled were never even touch. He also told me that the 5 cavities I supposedly had were actually teeth stains &didnt need to be touched. ALSO turns out they didn't do the deep cleaning, all that was done when comparing my photos from before Mexico to after was they removed tarter. Very disappointing all around. I'm sure some dentist within this establishment are amazing however not the one I got put in a room with. I paid $640 to have fake cavities filled, a tooth ache & some tarter removed from my bottom front teeth.

Nothing but 5 stars for Sani Dental! Excellent patient care and satisfaction is assured all the way! Thank you to Dr Mendoza Sotto for taking care of my dental needs!

If you are traveling and have ever wondered about getting dentistry done in Mexico this is the place to go. I went during my vacation and the resort was very close. I messaged back and forth a few times to let them know what I wanted and to schedule timing. They were always responsive and set up shuttle pick up and drop off during my stay which was included for FREE. The staff were all lovely (especially Dra. Martha and her assistants Danna and Ivonne). The facilities were clean and I also spoke with return customers who had visited multiple times for years while on vacation to get various procedures done. The pricing was incredible compared to the US. They also have an ocean view! I recommend taking any x-rays or documentation if you had previous exams so they can review.

I’m so glad I decided to go to Cancun to get my teeth worked on! Ive always had spacing issues on my top 6 teeth. The reviews are just as amazing the people that worked there. I made the right choice in choosing them. From contacting them through the what’s app to the drivers (to/from appointment and airport), receptionists, and dentists! Everyone was so sweet and kind. They made me feel comfortable and were very detailed in their work! I’m looking forward to coming back in 6 months for a cleaning and another round of whitening! Shoutout to the staff: Dr Krishna - Assit: Nadia Dr Oscar Assit: Ana and Keila Dr Daniela Assit Yasuri Frontdesk Laura, Melanie and Michell Driver Erick and Alfredo Looking forward to continue business!

Had root canal and crown done! The entire team is super efficient, courteous, caring from start to finish! From front desk team ( Ana, Frida and Mohin)coordinating appointments and transportations to patient care : Dr. Gomez and Dr. Valeria were well versed and gentle on treating my root canal. Dr. gris is a perfectionist making sure the crown has both function and esthetic. Dental assistants Ellse and Luis are skillful and attentive . Patient comfort is their top priority which iam thankful for! Their facility is top notch, all high tech equipments imaginable ! In house lab is a plus! Last but not least, drivers take you from and to their dental office… please remember to tip your driver(s) and lastly , a thank you to the staff members is never outdated! Oh did I mention you get to enjoy the beautiful Cancun too!

Not sure what got them a five star but this place totally ripped me off. I had to have a replacement for my upper denture. Pricing had cheapest 450 and the premium for 795.00 well I paid 1200 for the cheapest straight plain resin with completely flat teeth. They offset my front two teeth to the right of my face They re did it again and the old one not alligned fits my mouth perfect and the new one falls out and gives me a lisp which I was told would not be replaced. They gave me huge teeth compared to the one before so I had to go into work with obviously all new teeth that were totally different than the ones I first got back with. If they would have only just made it right, I would not be complaining . I had a set of temporary uppers that looked ten times as real as their so called premium dentures and I can't see how their implants would look any better or not last any amount of time. Find someone who doesn't use the cheapest materials on the market.

Dr. Mexico definitely help me get my smile back at a reasonable price and no pain at all. I've visited them 4 times coming all the way from North Carolina. I was nervous but they insured me the process was not going to be difficult and it wasn't. They picked me up from the border once I crossed over. Ib plan to make another visit next year for a check up. I've made Dr. Mexico my professional dentistry. I'll pay to travel to visit them anytime.

Very pleased with the entire experience. It was easy to schedule an appointment and they provide detailed info for how to arrive (I walked across the border instead of drove, so I really appreciated this). I felt very comfortable in the office itself and while getting worked on. The work turned out so nicely too! I've been back three times so far and have no complaints for any of the visits. They also clearly and concisely explained the bill to me; I was a little concerned about getting overwhelmed since my dental work was spread out over all three visits, but it turned out fine. I would feel comfortable recommending the office to my friends and family and will definitely be back for future visits myself.

I was told by a friend that you can get dental work done at a fraction of the cost in Tijuana. I was skeptical about having a dentist from another country working inside my mouth but these dentist and specialists are great. I felt there was more concern for my well-being than quite a few dentist here in California. Offices are super clean and they have everything a dentist office here in the states have. I had several root canals, caps and a bridge done and they were able to do all this without any pain. Amazing to me I had neglected and put off dental care for too long. They are all wonderful people at samaritan dental even Sylvia who schedules your appointments and makes it all happen is great. I would recommend this place to anyone including my wife who is next to have some work done. Thanks to everyone at Samaritan

This was an incredible experience, I got quoted for a bunch of dental work in Utah and it was over $10,000 but here at Samaritan Dental they said they could do it for $3,000! I saved a ton of money just driving down and then back to Utah the same day. It was super clean and professional, the dentists speak English, and the work was impressive, considering I had to get a filling and two root canals with crowns. I'll go here for every dental procedure in the future! 🙏

I first used Samaritan for fillings in 2018 on the recommendation of a friend. No problems with the fillings since. Life brought me back to southern California in 2022 and I needed some dental work so I contacted Silvia and she was happy to accommodate me. I am not an American so the decision to cross the border is an easy one. The US healthcare system is a total scam and of course dentistry is no different. Every person I have dealt with has been polite, professional and knowledgable. I have been to 2 different facilities, both immaculate and orderly. I have no problems with any treatments so far, all done for about 40% of what it would have cost here in the US I would highly recommend this organisation

DO NOT COME HERE IF YOU CARE ABOUT YOUR TEETH. I was convinced to go for crowns over veneers even though all of my teeth were intact and my dentist in the US told me I need veneers. I listened to the owner as he was pushing that it was the better option. I regret listening to him so much. They were rushing me out of the chair even though I was telling them that I wasn’t comfortable and they looked too big. The owner even began yelling at me and my father. Unwilling to listen and correct the appearance or bite. They are twice the size of my original teeth and therefore I cannot touch my teeth together in the back. I’ve been to 2 dentists in NYC now who have recommended redoing all of the crowns which would cost 25,000. Veneers would have been half the price to replace. It’s been over a month since my visit in Mexico and I haven’t felt normal ever since. Dental work requires the ability to go back and see your dentist. Every week if necessary. I shouldn’t have paid them at all after the work they did. Messed me up for the rest of my life. DO NOT COME HERE!

I can’t say enough good things about ULTRADENT !!! I received a root canal, a bridge, and 17 crowns. It was the most effortless dental experience I have ever had. Make an appointment, and the chair is waiting the minute you walk in the door. They paid extra special attention to my comfort - and spent a great amount of time making sure everything fit perfectly. In a very safe part of the city - (for those of you who have never been) - and if you call as you begin your walk over the Cordova Bridge … they are waiting for you as you cross into Mexico. The price was very reasonable- and about an eighth of what I was quited in Seattle!!!

This was my first visit and I was totally happy with the results. Dr. Roberto is the most skillful and gentle dentist I have ever seen. Rafael did an excellent job of arranging our appointments and explaining everything.. Corina was so kind and a very capable dental assistant. The entire office team is tremendous. Getting to Juarez was very easy and extremely safe. I never felt uncomfortable. If you need dental care, this is the place. You will not be disappointed.

Had a root canal and crown. Very clean and were able to take me an hour before my scheduled appointment time. Procedure was quick and they made sure to give me something to calm my anxiety beforehand. I will definitely be going back if/when other dental procedures are needed

I do very highly recommend Liberty Dental. I'm 57 years old and I have had nothing but bad experiences with dentist in my life. So bad that it kept my from visiting a dentist in 25 years. The team at Liberty are awesome. They are considerate, kind, professional, and care deeply about there patients. I really want to give thanks and appreciation to my dentist Omar. He was awesome. Thank you for being so kind and understanding. Sincerely Eugene

good afternoon I need to let it be known that Liberty Dental Clinic was very professional, caring, and attentive to me and my family when we went in for dental work. We went in for advice and dental problems, we walked out of there with more knowledge of our needs and wants due to the fact of the services provided by the entire staff. My kids needed small dental work that was done same day, fast and accurate really good prices and my kids were never in pain. I needed more extensive work due to my age and me not taking care of my teeth the way I should have. My Dentist Omar came and explained the options that were available in my case for my needs. Once again prices were reasonable because of my individual needs (more) Doctor Omar at the time it was my turn to get on the chair I was a little scared but once we got started it was like as if a family member was doing the dental work as my dentist Omar was working on my teeth, he would explain step by step each time this gave me more confidence. Doctor Omar was very professional and Courteous to me at all times. I was very happy overall to the services that were provided to me and my family by the entire staff from administration, dental laboratories, front desk personal, dental assistances, and of course my Dentist Omar. We highly recommend Liberty Dental Clinic. We were lucky to find them and that we chose them for our dental work. thank you. Rigo Ruiz

Very fast and efficient place! Friendly staff and reasonable prices, definitely recommend!

Highly recommended, excellent service, all the staff are very professional and friendly, they change my life and brought my smile back. Thanks to all doctors and assistants you are the best

Don't waste your money here. Went through the process for two implants one failed (this happens) and on the second one the crown came off after I returned home (7 hour drive from Juarez.) My local dentist said the abutment was done incorrectly. He re-attached the crown but it came off again as he said it would. I contacted Mike at Int X, told him what my dentist said, and he told me to return to their office and they would fix it so it would stay. I made another trip (gas, time, hotel etc.), they re-attached the crown, and Mike's parting words were, "thanks for trusting us." Within 4 days my crown had detached again. I emailed Mike again and after some delay he responded that the reason it came off was teeth grinding (my X-rays showed no sign of this.) I went a local implant specialist for a second opinion and he confirmed what my dentist had said, that the abutment was bad, and he saw no evidence of teeth grinding. I asked Mike for a refund, as I was not going to make the long expensive trip since I could no longer trust Int X. They flatly refused my refund twice. I know mistakes can be made, but if you don't own up to them, then you don't deserve your trusting patients.

I rarely go out of my way to leave reviews, but the quality of service I received definitely made me redownload the app just to write this. From the very start the receptionists are amazing, very sweet, caring and thorough in explaining everything. Jenny, Salma and Gilda helped me with the appointments as well as setting up the Uber from the border crossing which made the experience even better. I just parked at a lot by the Jack in the box on the US side, walked across and they ordered an Uber for me to take me there and drop me back off after my appointment both times I've gone.. I got an exam in the US and a quote for about 5k for a root canal and two fillings, here it was. Barely a fifth of that and an amazing experience overall. Erica helped me both times as the assistant and was amazing, and helpful. I loved Alejandra as my first visit she did the deep cleaning and she did two fillings for me today. Not only was she very compassionate, caring & straightforward when it came to what I needed, but very thorough with the procedures and made it as painless as possible. As a guy I typically avoid going to the dentist at all costs but after the experience I had today and last week I definitely will be on top of it more. Not only was the procedure for the fillings rather quick and pain-free, but Alejandra also was singing some of the songs to me that came on the TV and was a very enjoyable and comforting experience I'll definitely never forget. I got recommended here by a friend after I had looked into them a bit on Google, was hesitant at first about going across the border to get work done but everybody was very professional and made the entire process literally as easy as possible. I forget the two male doctors that did the root canal and the crown but they were exceptional as well and made sure I was doing okay very frequently which was appreciated! Highly highly recommend them especially for anyone coming from the US to get work done. Just as good if not better quality of work and experience! They all speak English quite well and I had no communication issues at all which was something I wasn't sure about as my Spanish skills are decent but limited. Definitely give them a try!

I did some research on this clinic and liked what I saw. Then I did a simple Yelp and Google search on Dr. Guevara. I found out that his California dental license was revoked. The Yelp review also shows pictures of a law suit. Seems like he may have decided to head south of the border since he could no longer practice in California. I also looked more on the web site and did not see what school he actually received his dental degree from. It said something like going to Harvard for ESL and something about Tufts. Nothing that says he graduated from either dental school. Big red flags for me.

Amazing work, went with a bad tooth pain and I feel much better, they extracted the tooth and allowed me to feel much better. They are very knowledgeable and I learned a lot about my tooth, thank you so much for taking me in on short notice and helping me feel much better, from the border to the dentist and back across it took 3 hours, amazing. I will tell my family and friends. Thank you very much

The office is super fancy, the dentist is amazing. I got an implant and bone grafting done and after 4 months of waiting, I’m excited I get to come back for my new tooth.

Two years ago, my brother visited Smile Builders and had dental work done for a total of $3,300. Unfortunately, he later discovered that he had developed gum infections in all of his teeth as a result. Around the same time, my uncle also underwent implant procedures and spent $5,000, but a year later, he had to remove his implants due to an infection. Oddly enough they both got infections from this same dental office. They seem to hire new dentists that are not qualified.

I’ve been coming to smile builders for a few years now. I wanted a place that offered Invisalign. At the time it was one of the only places that I found that offer it. From the beginning they were always professional, friendly, and accommodating. They speak fluent English, It’s the perfect place to go if you cross walking, not far walk at all. Just recently finished and I’m 100% satisfied on how everything came out.

If you want affordable quality dental work in Tijuana Mexico, this is the place. My wife had full mouth implants, uppers and lowers and surgery, and I had major work also. Hilda was awesome. I deal with a bad gag reflex, and feared going to the dentist, she made it a great experience and worked with me.I can’t say enough how great this place is.

Back in 2015, I embarked on what initially seemed like a daunting dental journey, traveling from Dana Point to Tijuana to visit Dr. Alex. My first interaction was fueled by caution, opting for just one filling to test the waters. As someone venturing into Mexico for the first time, I harbored uncertainties about the quality of care I would receive. To my relief, the work exceeded expectations. On returning home, my U.S. dentist examined Dr. Alex's work and praised its quality, boosting my confidence. Encouraged by this, I became a repeat patient, each visit reinforcing my trust in Dr. Alex's expertise. Over the course of several visits from 2015 to 2017, I had multiple crowns replaced. With each procedure, my confidence in Dr. Alex's skills grew. What stood out most was his commitment to perfection, ensuring that every aspect of the dental work was faultless. Reflecting on my experiences, I realize how fortunate I was to find a dentist who not only provided top-notch dental care but also made me feel increasingly assured with each visit. Dr. Alex's professionalism, skill, and dedication to patient satisfaction turned what could have been a daunting experience into a positive and rewarding journey. Highly recommended for anyone seeking quality dental care with a personal touch.

Hi, the best dentist in Baja, specially my Dr Andres Lopez, great attention and he knows about my diagnostics and treatment plan, i’m very very happy about his service. I recommended him 👌🏻

Absolutely a great experience from start to finish. Technology is better than my dentist in the states and the cost was about a third. And the staffing was exceptional. Would highly recommend to anyone but particularly to friends who have no meaningful dental insurance in the U.S. Thanks so much SMPDC!!

I really want to thank Smile Makeover and their staff for the great experience in myself and wife’s first phase of our dental journey. They are fantastic and very accommodating. Raul the driver is the one of the best an is always on time for pick ups and drop offs. He is super pleasant and gives you some of the greatest suggestions on places to eat and things to do. The staff at front desk are amazing as well. Thank you smile makeover for always putting your customers first and making them feel comfortable with the process. If you are on the US or anywhere in the world and need a great dentist contact SmileMakover Playa Del Carmen and the will restore not just your smile, but your happiness as well!

Great Dental option here! I broke a tooth during my first day of vacation in Playa del Carmen. Smile MakeOver got me in immediately and even provided transportation from my resort! I had a root canal and a crown within 3 days. Excellent caring and professional service exceeded what my dentist in USA ever provided me. Plus cost was 50% less than USA! I'm coming back whenever I need dental work and savings will pay for a vacation! Thank you so much! Doug Daniels Omaha, NE

Going there for the first time, getting information and seeing the Doctor was fast and easy.

Went to see a doctor who claimed he had been trained at Johns Hopkins. His degrees were completely fake. Unreal. Avoid this hospital at all costs.

The worst service when I was going out from an ambulatory surgery. The person from collection apartments and invoice was rude and unprofessional. The service was very good.

I tried to set an appointment to see a surgeon. Front desk hang up on me cuz my spanish is not great.

I put five stars just so everyone can see this Dr. Jorge Eugenio Valdez Garcia who works at el Zambrano hellion is doing research with an implant in my eye and he is harassing and threatening to have some one shoot me and has hired someone to stalk me and that person has been breaking in to my truck and has been stealing from me he is trying to scare me they grafted the implant in my eye without my consent and he has been doing research with my eye for several years now!

Great service and awesome doctors, we visited Dr José Ángel Garza Cantu

What a shame that in a Hospital like San José you cannot buy a catheter and emergency medicine at the Pharmacy. As a town pharmacy, it was closed at midday because the person in charge “went out to eat.” AND THERE WAS NO ONE TO ATTEND. And the people I asked saw everything as very logical… “he went out to eat and was probably late.” How little brains. A Pharmacy in a hospital in broad daylight must be open so it is a good idea to have another person stay to serve while someone else goes out to eat. It really took a long time and I had to go look somewhere else (CUAN) because the medicine and the tube were URGENT.

woke up there after a slosh of a sesh, now missing my left nut, right kidney and both my big toes and pinky toes. i have no ballence now

Best hospital in the world!!

In 20 plus years of international travel I’ve never needed emergency services until a very bad fall in CDMX left me with 3 sprained toes, a sprained knee, a bruised hip and back and a very deflated ego. Medica Sur was AMAZING. Fastest I’ve ever been in and out of an emergency department. It felt like I had 3 dedicated doctors and never even saw the waiting room. Their English was way better than my Spanish and everything including the consultation with the trauma surgeon and X-rays was $550 total. That’s it. I’m paying more to get my teeth whitened at home. Having damaged the same leg in similarly stupid ways before- this care was miles above what I’ve had in the past. Don’t be worried about going to the hospital in CDMX. They know what they are doing and they are super nice about everything

As they advertise, best hospital in Mexico

This place's customer service sucks. I emailed them with questions regarding a minor surgery that I'm looking to get. I wanted to know what the price or approximate price would be for it, if they had availability in a certain part of the month, and if this surgery could be done at the same time. They responded that I would need to set up a consultation in order to get the answers I was looking for. Guess how much a consultation is? USD$150 or $3300 Pesos. Seriously? I explained to them that it wouldn't make sense for me to spend that kind of money when I may find out they don't have availability for appointments when I need it. How hard is it for a hospital to tell their patients when they have appointments available?

It seems to be the best among the many hospitals in Monterrey for health check-ups. All hospitals are friendly... I was satisfied with the most detailed check. I was able to see the doctor more comfortably than at other general hospitals. The food in the last week was tastier than any other hospital.

Great hospital. Better service than some hospital in the US.

No good guadlupe mendodoza ,I no pay you

Excellent medical specialists, both ophthalmologists and Pediatricians... the best in Reynosa

Friendly staff

These people are butchers..They just want your money...The first thing they wanna do is surgery....They left my thyroid worse ... should have never touched it ... should have given me thyroid hormone I needed...I am so sick I can't hardly work...Stay far away from this place.

Terrible facilities, the room we paid for without heating, the chair old and hard, the recliner broken... a 29-inch television located almost on the ceiling of the room. Not to mention that those who visited us had to wait on the street because their waiting areas do not know who they are designated for... a complete mistake to have chosen this hospital to give birth to my daughter.

The doctor is excellent, but the security personnel are disgusting, zero common sense, they treat you as if you were begging them for alms, at 8pm my sister arrived to greet my husband, but my brother-in-law was there and as he was leaving I went down to wait with her, my idea was to wait in the entrance room, which by the way was empty, and they didn't let us, they told us we had to wait outside, the truth is, that had never happened to me in a private clinic 😡 the security people were very rude

TERRIBLE SERVICE from the guards, they have ZERO empathy, AGREE in all areas, because before going I contacted them to see if they would let me in, the nurse said no problem, to mention that it is on the second floor in the short stay When the security personnel arrived, they asked me and I told them where I was going. They asked me for the name of the patient and when I told them they started searching and told me in an annoyed tone: “IT'S NOT TRUE.” A tall lady with glasses who was sitting there started rude to tell me that there was only for pregnant women, so I dialed to confirm and the RUDE lady started telling the other guards not to let me in because there was another person there that I was talking to, they really treat you like If you were committing a crime, instead of having empathy, the lady who works there is super rude, YOU KNOW WHO SHE IS because they told me that "THIS IS SHE WAS" I mean, she has several complaints, I told them that they had told me that it was possible, that I would not have gone there without asking, and they would not let me in, and they told me that the nurses and doctors DID NOT HAVE A VOICE OR VOTE, that they should dedicate themselves to their own thing, I asked them to file a formal COMPLAINT or at least a suggestion and With a mocking tone they told me: THESE ARE NOT HOURS and they passed me on to the admission card, for what? If she is the same, she told me that the only ones who had “the power” were the guards and that if they said no, it was NO, so I told her that my annoyance was that I asked if it was possible to enter, before going, and that right there they asked and told me that if the corresponding area and that I had not driven there for this to happen, she told me that she could not do anything, so AGREE IN ALL THE AREAS, so I returned and They marked me again, the nurse said to let me in, OF COURSE YOU COULD, and I told the RUDE guard again along with that lady, and another man arrived and they asked him if it was possible? And he told them yes, to let me pass... COULD NOT? They really have more empathetic and kind staff, because it is a paying hospital, and one does not go there to be treated that way, learn to have adequate service and have a complaints and suggestions department so that they can see all their areas of opportunity and improve them, do not be mediocre and stay with the complaint “that in the end nothing happens” but of course what happens, because voice in voice is the most powerful…. As for the nurses, my respects, but the guards, who are the INITIAL image of the hospital, leave you wanting to burn the bad service they have EVERYWHERE... Don't go to that hospital, there are more expensive hospitals, of better quality and you will They treat you with a lot of kindness and empathy, just like places like the IMSS where the guards have more empathy than there, not like CHRISTUS MUGUERZA, they look like police officers dealing with criminals... DISGUSTING guard staff... PS: Isn't it that you couldn't enter? I am writing this from their short stay on the second floor… INCOMPETENT

My husband recently had spinal fusion surgery at the hospital. There are so many great things about this hospital, but other things that need improvement. First of all, Cristina, in admissions is wonderful. She speaks perfect English (a huge bonus as my Spanish is basic) and she's extremely thorough and caring. The pre and post op care was also amazing. The hospital rooms are huge, with English TV stations and the accommodations are quite comfortable. Most of the staff (nurses, aides, etc...) are also very caring individuals. What didn't go so great is: (1) At check in we were given the rules of the hospital which requires a family member to be with the patient 24/7. This should be given in advance as we had to scramble to get a dog sitter. (2) Cristina, in admissions, asked us what we had been quoted for the procedure. This is something the hospital should already have, and in the end we were charged almost 23,000 pesos for the hospital's surcharge on the titanium metal used to fuse my husband's neck. Basically, the corkage fee for the metal to enter their hospital. We were not told about this by the doctor who gave us the quote. (3) Most of the nursing staff was great but some would let me husband's IV's run dry with alarms going off. This would cause them to come in and run saline solutions through the line which was a bit painful. When I'd go to see why the nurses had not responded to the IV alarms or our pushing the call buttons, they'd just be hanging around the nursing station. (4) Discharge was a traffic jam. The doctor said we could leave around 10:30 and that the bill was ready. I went to the nursing station to inquire and the sent me to the "caja" (cashier) downstairs who told me it wasn't ready yet so went back to the room and waited 2 hours until I finally went back to the nurses stations and requested someone who spoke English to come talk to me. After that, it finally got finished and delivered an hour later. All in all, a good hospital experience but if they are going to try and market to expats and wealthy individuals, there are many kinks in their system that they need to work out.

Very professional, clean hospital with caring nurses, doctors and entire staff. You don't feel like you are in a hospital in terms of decoration, environment and even the smell. I had an operation and was taken care of really perfect. Can not thank you guys enough. More than 5 ⭐. ( There are also many doctor offices on the upper floors which my doctors were too. My husband need to see another specialist so it was so convenient. The laboratory works perfect too. All in 1!)

Top class hospital with lots of doctor's offices upstairs. Plus there's a frozen yogurt place out front.

Good attention

They take good care of patients, they are treated as they should be. The facilities are well maintained. The parking lot is ample.

Madhouse, worst service at ER