2 Neurosurgery and Spine surgery clinics in Puebla
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2 clinics specializing in Neurosurgery and Spine surgery in Puebla.
3
from Christian Villegas
November 13, 2023
I did not get to take the consultation that was already scheduled, they asked me to reschedule and I was no longer able to attend, the prices are affordable, at least for what I was asking for in terms of gynecology.
The attention was via WhatsApp, I didn't like it at all. From the beginning I had already seen such terrible opinions that there are here about that clinic, but I base myself more on my own experience to leave a criticism, I cannot misjudge the medical care because I did not attend the consultation in the end, but the administrative care and service are bad, they take a long time to respond, nothing proper, they spell your name wrong and are inattentive. The truth is that on the one hand I preferred not to go to that place and so it was, I was afraid of the bad attention and I feel that that is what most represents a place and the work, they go hand in hand. I hope they improve it, apparently there are many complaints.
5
from Bicho Viajero
August 15, 2023
An excellent hospital, I would say one of the best in the entire State of Puebla. The staff is very professional, attentive, friendly, they treat patients in a dignified and humane way. The facilities are First Level 👌👌👌 Technology, Science and Professionalism working at the service of Health.
1
from J. Enrique M. Garcia
May 03, 2023
On March 23, I took my wife to her scheduled cesarean section, we arrived at the hospital and we waited for them to complete all the paperwork for more than 3 hours. After the surgery, my wife spent more than 6 hours recovering from anesthesia, the A nurse was terrible, my wife was in pain and she was asked to apply medication, which since it was shift change time, she did not give notice and the medication was given 1 hour after requesting it, payment was made to pediatrician Arturo Gonzalez and he I request an invoice for the fees, which to this day you have not sent me the receipt or invoice... I am tired of talking to you, sending you messages and nothing, and for that reason I cannot charge my insurance company for that expense, which It's a shame that a hospital ignores the request claiming that it is no longer their problem and it is directly with Dr.
In my case I went through the GNP insurance and the amount they assigned me was insufficient and they even charged me for the air I breathed inside the hospital. NOTHING RECOMMENDED.
Prices for popular procedures:
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Embolization for cerebral arteriovenous malformation (AVM)
≈ $16,173
-
Endovascular coiling for brain aneurysms
≈ $15,008
-
Brain tumor embolization
≈ $11,464
-
Endovascular stenting of cerebral vessels
≈ $11,937
-
Intracranial mechanical thrombectomy
≈ $8,439
3.9
5 reviews
3
from Christian Villegas
November 13, 2023
I did not get to take the consultation that was already scheduled, they asked me to reschedule and I was no longer able to attend, the prices are affordable, at least for what I was asking for in terms of gynecology.
The attention was via WhatsApp, I didn't like it at all. From the beginning I had already seen such terrible opinions that there are here about that clinic, but I base myself more on my own experience to leave a criticism, I cannot misjudge the medical care because I did not attend the consultation in the end, but the administrative care and service are bad, they take a long time to respond, nothing proper, they spell your name wrong and are inattentive. The truth is that on the one hand I preferred not to go to that place and so it was, I was afraid of the bad attention and I feel that that is what most represents a place and the work, they go hand in hand. I hope they improve it, apparently there are many complaints.
5
from Bicho Viajero
August 15, 2023
An excellent hospital, I would say one of the best in the entire State of Puebla. The staff is very professional, attentive, friendly, they treat patients in a dignified and humane way. The facilities are First Level 👌👌👌 Technology, Science and Professionalism working at the service of Health.
1
from J. Enrique M. Garcia
May 03, 2023
On March 23, I took my wife to her scheduled cesarean section, we arrived at the hospital and we waited for them to complete all the paperwork for more than 3 hours. After the surgery, my wife spent more than 6 hours recovering from anesthesia, the A nurse was terrible, my wife was in pain and she was asked to apply medication, which since it was shift change time, she did not give notice and the medication was given 1 hour after requesting it, payment was made to pediatrician Arturo Gonzalez and he I request an invoice for the fees, which to this day you have not sent me the receipt or invoice... I am tired of talking to you, sending you messages and nothing, and for that reason I cannot charge my insurance company for that expense, which It's a shame that a hospital ignores the request claiming that it is no longer their problem and it is directly with Dr.
In my case I went through the GNP insurance and the amount they assigned me was insufficient and they even charged me for the air I breathed inside the hospital. NOTHING RECOMMENDED.
![photo](https://doctor.global/storage/8733/conversions/Скриншот-10-10-2022-144408-small.webp)
Puebla, Mexico
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Oncology
Languages: English
It is a highly specialized hospital with cutting-edge technology for complex procedures and renovated facilities for patients' comfort. The clinic's safety protocols have the highest
read more
1
from Gaby Fabián
November 19, 2023
The attention from the nursing staff left much to be desired, it is supposed to be a first-class hospital for such poor service. Omission of analgesics, failure to follow instructions left in writing by the doctor. They ask about food preferences and allergies so they can ignore them. Violation of patients' rights, even though all staff have them attached to their chests on their identification. Not a cheap bill (>200k) for such bad service.
5
from Aketzally López
August 31, 2023
It is a very clean, beautiful hospital, obviously also in the area, the consultations are a little expensive, but they take great care of you. I fully recommend Doctor David Mazza 🫰🏼
5
from Eva Nemeth-Csoka
July 07, 2023
A modern, clean, well-located and very well-equipped hospital. The rooms are spacious, well-organized and the facilities are of excellent quality. Very large parking lot, the signs in the hallways are very clear, but the staff is also very friendly and helpful, they are happy to help you if you can't find something. At the entrance there is a Starbucks Coffee with fresh and tasty food and on the other side a grocery and drinks store. From the entrance there is a very nice view.
Prices for popular procedures:
-
Laminectomy
≈ $2,476
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Brain tumors surgery
≈ $9,583
-
Peripheral nerve repair
≈ $4,102
-
Nerve decompression surgery
≈ $3,252
-
Surgical neurolysis
≈ $1,972
3.8
5 reviews
1
from Gaby Fabián
November 19, 2023
The attention from the nursing staff left much to be desired, it is supposed to be a first-class hospital for such poor service. Omission of analgesics, failure to follow instructions left in writing by the doctor. They ask about food preferences and allergies so they can ignore them. Violation of patients' rights, even though all staff have them attached to their chests on their identification. Not a cheap bill (>200k) for such bad service.
5
from Aketzally López
August 31, 2023
It is a very clean, beautiful hospital, obviously also in the area, the consultations are a little expensive, but they take great care of you. I fully recommend Doctor David Mazza 🫰🏼
5
from Eva Nemeth-Csoka
July 07, 2023
A modern, clean, well-located and very well-equipped hospital. The rooms are spacious, well-organized and the facilities are of excellent quality. Very large parking lot, the signs in the hallways are very clear, but the staff is also very friendly and helpful, they are happy to help you if you can't find something. At the entrance there is a Starbucks Coffee with fresh and tasty food and on the other side a grocery and drinks store. From the entrance there is a very nice view.
![photo](https://doctor.global/storage/4699/conversions/Скриншот-28-06-2022-140857-small.webp)
Puebla, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Nearby clinics in Mexico
Perhaps you should consider the following clinics we have found nearby basing on your Location, Specialization filters applied.
5
from Elizabeth Stillson
July 16, 2023
In 20 plus years of international travel I’ve never needed emergency services until a very bad fall in CDMX left me with 3 sprained toes, a sprained knee, a bruised hip and back and a very deflated ego. Medica Sur was AMAZING. Fastest I’ve ever been in and out of an emergency department. It felt like I had 3 dedicated doctors and never even saw the waiting room. Their English was way better than my Spanish and everything including the consultation with the trauma surgeon and X-rays was $550 total. That’s it. I’m paying more to get my teeth whitened at home.
Having damaged the same leg in similarly stupid ways before- this care was miles above what I’ve had in the past. Don’t be worried about going to the hospital in CDMX. They know what they are doing and they are super nice about everything
5
from Luis Castedo
July 11, 2023
As they advertise, best hospital in Mexico
1
from McKenna Erickson
December 31, 2022
This place's customer service sucks. I emailed them with questions regarding a minor surgery that I'm looking to get. I wanted to know what the price or approximate price would be for it, if they had availability in a certain part of the month, and if this surgery could be done at the same time.
They responded that I would need to set up a consultation in order to get the answers I was looking for. Guess how much a consultation is? USD$150 or $3300 Pesos. Seriously? I explained to them that it wouldn't make sense for me to spend that kind of money when I may find out they don't have availability for appointments when I need it. How hard is it for a hospital to tell their patients when they have appointments available?
Prices for popular procedures:
-
Laminectomy
≈ $2,476
-
Lumbar laminectomy
≈ $6,735
-
Instrumented spine stabilization
≈ $14,575
-
Spine dynamic stabilization
≈ $5,675
-
Cervical fusion
≈ $6,717
-
Anterior lumbar interbody fusion (ALIF)
≈ $8,775
-
Posterior lumbar interbody fusion (PLIF)
≈ $7,370
-
Interspinous fixation with implant
≈ $7,120
-
Percutaneous pedicle screw fixation
≈ $5,127
4.3
5 reviews
5
from Elizabeth Stillson
July 16, 2023
In 20 plus years of international travel I’ve never needed emergency services until a very bad fall in CDMX left me with 3 sprained toes, a sprained knee, a bruised hip and back and a very deflated ego. Medica Sur was AMAZING. Fastest I’ve ever been in and out of an emergency department. It felt like I had 3 dedicated doctors and never even saw the waiting room. Their English was way better than my Spanish and everything including the consultation with the trauma surgeon and X-rays was $550 total. That’s it. I’m paying more to get my teeth whitened at home.
Having damaged the same leg in similarly stupid ways before- this care was miles above what I’ve had in the past. Don’t be worried about going to the hospital in CDMX. They know what they are doing and they are super nice about everything
5
from Luis Castedo
July 11, 2023
As they advertise, best hospital in Mexico
1
from McKenna Erickson
December 31, 2022
This place's customer service sucks. I emailed them with questions regarding a minor surgery that I'm looking to get. I wanted to know what the price or approximate price would be for it, if they had availability in a certain part of the month, and if this surgery could be done at the same time.
They responded that I would need to set up a consultation in order to get the answers I was looking for. Guess how much a consultation is? USD$150 or $3300 Pesos. Seriously? I explained to them that it wouldn't make sense for me to spend that kind of money when I may find out they don't have availability for appointments when I need it. How hard is it for a hospital to tell their patients when they have appointments available?
![photo](https://doctor.global/storage/784/conversions/1-small.webp)
Mexico City, Mexico
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology, Dentistry
Languages: English
Médica Sur S.A.B. of C.V. is a private health institution in Mexico City, which owns a hospital and 140 clinical analysis laboratory branch offices (under
read more
4
from Happyrich
June 13, 2023
It seems to be the best among the many hospitals in Monterrey for health check-ups.
All hospitals are friendly...
I was satisfied with the most detailed check. I was able to see the doctor more comfortably than at other general hospitals.
The food in the last week was tastier than any other hospital.
5
from Mayra Rubalcava
April 08, 2022
Great hospital. Better service than some hospital in the US.
1
from Kelvin Newman
March 04, 2022
No good guadlupe mendodoza ,I no pay you
Prices for popular procedures:
-
Laminectomy
≈ $2,476
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Brain tumors surgery
≈ $9,583
-
Peripheral nerve repair
≈ $4,102
-
Nerve decompression surgery
≈ $3,252
-
Lumbar laminectomy
≈ $6,735
4.2
5 reviews
4
from Happyrich
June 13, 2023
It seems to be the best among the many hospitals in Monterrey for health check-ups.
All hospitals are friendly...
I was satisfied with the most detailed check. I was able to see the doctor more comfortably than at other general hospitals.
The food in the last week was tastier than any other hospital.
5
from Mayra Rubalcava
April 08, 2022
Great hospital. Better service than some hospital in the US.
1
from Kelvin Newman
March 04, 2022
No good guadlupe mendodoza ,I no pay you
![photo](https://doctor.global/storage/8717/conversions/Скриншот-10-10-2022-141722-small.webp)
Monterrey, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English
Since its foundation in 1934, Muguerza Hospital, today CHRISTUS MUGUERZA Hospital Alta Especialidad, has remained at the forefront of medicine in Nuevo León. 87 years
read more
5
from Karina Wade-Gledhill
September 04, 2023
Hands down, one of the best hospitals I've ever been to. Within minutes of bringing my dad here, the entire team was assisting him with his high blood pressure and symptoms of a stroke. The staff is very friendly and attentive. It's important to keep in mind that this is a private hospital, so if you don't have insurance, they will ask you to deposit a certain amount of money into the account. Make sure to mention that you are self-pay. So they can bundle everything up into one packet. I was so impressed with the ability to be able to just walk down to the administrative office and ask what my balance was and get that information within seconds. It is worth every single penny they charge.
5
from Marisol Mayares
July 04, 2023
I was a patient her for 2 nights and it had truly been one a the better experiences of being at a hospital ever. Staff was attentive, cleanliness was amazing and the over all experience with my surgeon was amazing! Highly recommend! Coming from the USA, this is like being at a 5 star hotel!
5
from C Rbt
April 10, 2022
I can’t begin to express how much I enjoyed my visit here. From Admission, medical, food service everyone was so kind! Also, food was a 10/10!
Prices for popular procedures:
-
Laminectomy
≈ $2,476
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Peripheral nerve repair
≈ $4,102
-
Nerve decompression surgery
≈ $3,252
-
Surgical neurolysis
≈ $1,972
-
Epidural block
≈ $574
3.5
5 reviews
5
from Karina Wade-Gledhill
September 04, 2023
Hands down, one of the best hospitals I've ever been to. Within minutes of bringing my dad here, the entire team was assisting him with his high blood pressure and symptoms of a stroke. The staff is very friendly and attentive. It's important to keep in mind that this is a private hospital, so if you don't have insurance, they will ask you to deposit a certain amount of money into the account. Make sure to mention that you are self-pay. So they can bundle everything up into one packet. I was so impressed with the ability to be able to just walk down to the administrative office and ask what my balance was and get that information within seconds. It is worth every single penny they charge.
5
from Marisol Mayares
July 04, 2023
I was a patient her for 2 nights and it had truly been one a the better experiences of being at a hospital ever. Staff was attentive, cleanliness was amazing and the over all experience with my surgeon was amazing! Highly recommend! Coming from the USA, this is like being at a 5 star hotel!
5
from C Rbt
April 10, 2022
I can’t begin to express how much I enjoyed my visit here. From Admission, medical, food service everyone was so kind! Also, food was a 10/10!
![photo](https://doctor.global/storage/8723/conversions/Скриншот-10-10-2022-144055-small.webp)
Monterrey, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English
South Hospital From General Medical Consultation and with a Specialist to highly specialized treatments, at Hospital Sur we take care of you Committed to the
read more
3
from David Daniel Carreño Pérez
November 04, 2023
The place needs renovations
5
from Andrea Pabion-De Aliaga
November 15, 2022
There service is the best! I was admitted for a week there and they incredibly took care of me and if I gave it a rating it would be an absolute 5 star! Their food, my gosh it was delicious. I never imagine that they serve great quality of food with numerous options. The taste were not bland, it is well seasoned. I always look forward for every meal. heheh. Oh, and their rooms are so clean! They make sure that a cleaner visits my room twice a day to mop and clean the toilet and they remove the trash. And finally, the Nurses are very kind, caring and gentle.. They check up on you multiple times a day/night and responds quickly if you call them.
5
from JagadesH Lakshmanan
July 18, 2021
They have provided a very good service
Prices for popular procedures:
-
Laminectomy
$2,476
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Brain tumors surgery
$9,583
-
Lumbar laminectomy
≈ $6,735
-
Instrumented spine stabilization
≈ $14,575
-
Spine dynamic stabilization
≈ $5,675
4.0
5 reviews
3
from David Daniel Carreño Pérez
November 04, 2023
The place needs renovations
5
from Andrea Pabion-De Aliaga
November 15, 2022
There service is the best! I was admitted for a week there and they incredibly took care of me and if I gave it a rating it would be an absolute 5 star! Their food, my gosh it was delicious. I never imagine that they serve great quality of food with numerous options. The taste were not bland, it is well seasoned. I always look forward for every meal. heheh. Oh, and their rooms are so clean! They make sure that a cleaner visits my room twice a day to mop and clean the toilet and they remove the trash. And finally, the Nurses are very kind, caring and gentle.. They check up on you multiple times a day/night and responds quickly if you call them.
5
from JagadesH Lakshmanan
July 18, 2021
They have provided a very good service
![photo](https://doctor.global/storage/8736/conversions/Скриншот-10-10-2022-144611-small.webp)
Monterrey, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Spine surgery, Orthopedic surgery, Oncology
Languages: English
For more than 8 decades, at CHRISTUS MUGUERZA Hospital Conchita we have distinguished ourselves in serving Monterrey families with a service of high human warmth
read more
1
from Javier Omar Hernández Ríos
August 29, 2023
Emergency care is fast. More if you bring MAJOR MEDICAL EXPENSES. But once you enter the agony begins. Like when you enter the house of terror. The eternal wait for attention, medically, studies, doctors. The facilities for what they charge are bad. The network of Inter and terrible
1
from Paulina Garcia
August 23, 2023
Horrible experience, in reception no one knows what they are doing or where to send you , totally regret the time wasted in this institution
4
from eliazar hernandez
February 19, 2023
Ok
Prices for popular procedures:
-
Brain aneurysm repair
≈ $13,482
-
Brain aneurysm clipping
≈ $13,189
-
Microvascular decompression (MVD)
≈ $9,636
-
Arteriovenous malformation (AVM) resection
≈ $10,498
-
Embolization for cerebral arteriovenous malformation (AVM)
≈ $16,173
-
Endovascular coiling for brain aneurysms
≈ $15,008
-
Brain tumor embolization
≈ $11,464
-
Endovascular stenting of cerebral vessels
≈ $11,937
-
Intracranial mechanical thrombectomy
≈ $8,439
3.5
5 reviews
1
from Javier Omar Hernández Ríos
August 29, 2023
Emergency care is fast. More if you bring MAJOR MEDICAL EXPENSES. But once you enter the agony begins. Like when you enter the house of terror. The eternal wait for attention, medically, studies, doctors. The facilities for what they charge are bad. The network of Inter and terrible
1
from Paulina Garcia
August 23, 2023
Horrible experience, in reception no one knows what they are doing or where to send you , totally regret the time wasted in this institution
4
from eliazar hernandez
February 19, 2023
Ok
![photo](https://doctor.global/storage/8742/conversions/Скриншот-10-10-2022-144915-small.webp)
Saltillo, Mexico
Specializations: Cardiac surgery, Vascular surgery, Neurosurgery, Orthopedic surgery, Oncology
Languages: English
We are the most modern and complete Hospital in Saltillo Today we are the most modern and complete Hospital in Saltillo. We have more than
read more
1
from Ricardo Lozano
November 20, 2023
Terrible facilities, the room we paid for without heating, the chair old and hard, the recliner broken... a 29-inch television located almost on the ceiling of the room.
Not to mention that those who visited us had to wait on the street because their waiting areas do not know who they are designated for... a complete mistake to have chosen this hospital to give birth to my daughter.
3
from Selene Delgado
November 07, 2023
The doctor is excellent, but the security personnel are disgusting, zero common sense, they treat you as if you were begging them for alms, at 8pm my sister arrived to greet my husband, but my brother-in-law was there and as he was leaving I went down to wait with her, my idea was to wait in the entrance room, which by the way was empty, and they didn't let us, they told us we had to wait outside, the truth is, that had never happened to me in a private clinic 😡 the security people were very rude
1
from Mónica
October 27, 2023
TERRIBLE SERVICE from the guards, they have ZERO empathy, AGREE in all areas, because before going I contacted them to see if they would let me in, the nurse said no problem, to mention that it is on the second floor in the short stay When the security personnel arrived, they asked me and I told them where I was going. They asked me for the name of the patient and when I told them they started searching and told me in an annoyed tone: “IT'S NOT TRUE.” A tall lady with glasses who was sitting there started rude to tell me that there was only for pregnant women, so I dialed to confirm and the RUDE lady started telling the other guards not to let me in because there was another person there that I was talking to, they really treat you like If you were committing a crime, instead of having empathy, the lady who works there is super rude, YOU KNOW WHO SHE IS because they told me that "THIS IS SHE WAS" I mean, she has several complaints, I told them that they had told me that it was possible, that I would not have gone there without asking, and they would not let me in, and they told me that the nurses and doctors DID NOT HAVE A VOICE OR VOTE, that they should dedicate themselves to their own thing, I asked them to file a formal COMPLAINT or at least a suggestion and With a mocking tone they told me: THESE ARE NOT HOURS and they passed me on to the admission card, for what? If she is the same, she told me that the only ones who had “the power” were the guards and that if they said no, it was NO, so I told her that my annoyance was that I asked if it was possible to enter, before going, and that right there they asked and told me that if the corresponding area and that I had not driven there for this to happen, she told me that she could not do anything, so AGREE IN ALL THE AREAS, so I returned and They marked me again, the nurse said to let me in, OF COURSE YOU COULD, and I told the RUDE guard again along with that lady, and another man arrived and they asked him if it was possible? And he told them yes, to let me pass... COULD NOT? They really have more empathetic and kind staff, because it is a paying hospital, and one does not go there to be treated that way, learn to have adequate service and have a complaints and suggestions department so that they can see all their areas of opportunity and improve them, do not be mediocre and stay with the complaint “that in the end nothing happens” but of course what happens, because voice in voice is the most powerful…. As for the nurses, my respects, but the guards, who are the INITIAL image of the hospital, leave you wanting to burn the bad service they have EVERYWHERE... Don't go to that hospital, there are more expensive hospitals, of better quality and you will They treat you with a lot of kindness and empathy, just like places like the IMSS where the guards have more empathy than there, not like CHRISTUS MUGUERZA, they look like police officers dealing with criminals... DISGUSTING guard staff... PS: Isn't it that you couldn't enter? I am writing this from their short stay on the second floor… INCOMPETENT
Prices for popular procedures:
-
Functional neurosurgery
≈ $4,868
-
Chemotherapy for ovarian cancer
by request
-
Chemotherapy for lung cancer
by request
-
Chemotherapy for head and neck cancer
by request
-
Chemotherapy for non-melanoma skin cancer
by request
-
Chemotherapy for eye cancer
by request
-
Chemotherapy for myeloma
by request
-
Chemotherapy for testicular cancer
by request
-
Hormone therapy for breast cancer
by request
4.0
5 reviews
1
from Ricardo Lozano
November 20, 2023
Terrible facilities, the room we paid for without heating, the chair old and hard, the recliner broken... a 29-inch television located almost on the ceiling of the room.
Not to mention that those who visited us had to wait on the street because their waiting areas do not know who they are designated for... a complete mistake to have chosen this hospital to give birth to my daughter.
3
from Selene Delgado
November 07, 2023
The doctor is excellent, but the security personnel are disgusting, zero common sense, they treat you as if you were begging them for alms, at 8pm my sister arrived to greet my husband, but my brother-in-law was there and as he was leaving I went down to wait with her, my idea was to wait in the entrance room, which by the way was empty, and they didn't let us, they told us we had to wait outside, the truth is, that had never happened to me in a private clinic 😡 the security people were very rude
1
from Mónica
October 27, 2023
TERRIBLE SERVICE from the guards, they have ZERO empathy, AGREE in all areas, because before going I contacted them to see if they would let me in, the nurse said no problem, to mention that it is on the second floor in the short stay When the security personnel arrived, they asked me and I told them where I was going. They asked me for the name of the patient and when I told them they started searching and told me in an annoyed tone: “IT'S NOT TRUE.” A tall lady with glasses who was sitting there started rude to tell me that there was only for pregnant women, so I dialed to confirm and the RUDE lady started telling the other guards not to let me in because there was another person there that I was talking to, they really treat you like If you were committing a crime, instead of having empathy, the lady who works there is super rude, YOU KNOW WHO SHE IS because they told me that "THIS IS SHE WAS" I mean, she has several complaints, I told them that they had told me that it was possible, that I would not have gone there without asking, and they would not let me in, and they told me that the nurses and doctors DID NOT HAVE A VOICE OR VOTE, that they should dedicate themselves to their own thing, I asked them to file a formal COMPLAINT or at least a suggestion and With a mocking tone they told me: THESE ARE NOT HOURS and they passed me on to the admission card, for what? If she is the same, she told me that the only ones who had “the power” were the guards and that if they said no, it was NO, so I told her that my annoyance was that I asked if it was possible to enter, before going, and that right there they asked and told me that if the corresponding area and that I had not driven there for this to happen, she told me that she could not do anything, so AGREE IN ALL THE AREAS, so I returned and They marked me again, the nurse said to let me in, OF COURSE YOU COULD, and I told the RUDE guard again along with that lady, and another man arrived and they asked him if it was possible? And he told them yes, to let me pass... COULD NOT? They really have more empathetic and kind staff, because it is a paying hospital, and one does not go there to be treated that way, learn to have adequate service and have a complaints and suggestions department so that they can see all their areas of opportunity and improve them, do not be mediocre and stay with the complaint “that in the end nothing happens” but of course what happens, because voice in voice is the most powerful…. As for the nurses, my respects, but the guards, who are the INITIAL image of the hospital, leave you wanting to burn the bad service they have EVERYWHERE... Don't go to that hospital, there are more expensive hospitals, of better quality and you will They treat you with a lot of kindness and empathy, just like places like the IMSS where the guards have more empathy than there, not like CHRISTUS MUGUERZA, they look like police officers dealing with criminals... DISGUSTING guard staff... PS: Isn't it that you couldn't enter? I am writing this from their short stay on the second floor… INCOMPETENT
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Chihuahua, Mexico
Specializations: Cardiac surgery, Vascular surgery, Thoracic surgery, Neurosurgery, Orthopedic surgery, Oncology
Languages: English
This hospital is the result of the effort and enthusiastic work of many people, who throughout its history have contributed the best of themselves in
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Clinics grouping by rating
Clinic with the highest rating of 3.9 — Hospital Betania - Christus Muguerza in Puebla, Mexico, clinic with the most reviews number of 404 — Hospital Angeles Puebla in Puebla, Mexico.
With rating from 3.0 to 3.9 — 2 clinics.
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Procedures
Diseases
- Brain shunt surgery ≈ $7,385
- Corpus callosotomy ≈ $5,375
- Craniofacial surgery ≈ $6,397
- Elevation of depressed skull fracture ≈ $6,926
- Endoscopic septostomy ≈ $4,550
- Endoscopic third ventriculostomy (ETV) ≈ $3,988
- Extracranial CSF drainage by request
- Focal resection ≈ $4,249
- Functional hemispherectomy ≈ $8,063
- Hemivertebra excision by request
- Laser interstitial thermal therapy (LITT) ≈ $17,577
- Lumbar puncture ≈ $576
- Lumbosacral plexus surgery ≈ $14,629
- Multiple subpial transection (MST) ≈ $7,290
- Nerve decompression surgery ≈ $3,218
- Ommaya reservoir placement ≈ $4,263
- Peripheral nerve repair ≈ $4,060
- Responsive neurostimulation (RNS) insertion ≈ $24,353
- Shunt revision ≈ $4,156
- Spina bifida treatment by request
- Atlantoaxial joint fracture
- Bell's palsy
- Brain metastases
- Cavernous angioma
- Cavernous hemangioma
- Cerebral cavernous malformation (CCM)
- Cerebrospinal fluid leak (CSF)
- Coccydynia
- Craniofacial injury
- Craniopharyngioma
- Craniovertebral junction pathology
- Flat back syndrome
- Glossopharyngeal neuralgia
- Hemifacial spasm
- Hydrocephalus
- Intraventricular tumor
- Klippel-Feil syndrome (KFS)
- Kyphosis
- Lumbosacral plexus injury
- Moyamoya disease