Oral cancer treatment in 16 Dentistry and Oncology clinics in Bermuda, Canada, and United States

Where to start . My son connor 10 years old had seizures while on cruise ship and was sent to hospital in bermuda named king edward VII memorial . Thats when he was admitted and taken over by dr fulton. Let me just tell you how lucky as parents we were to have this doctor watching over our son. He was calming relaxed and had everything under control the whole time . When your away far from home and somwrhing bad happens your scared as a parent and dont know what to expect. Thats were dr fulton came in and made my family feel at home a++++++++ doctor. The nurses great also and social work we appreciate everything you did for my son and family and also got my son safely home back to NY. The mihalyo family thanks everyone at this hospital for their patience and professionalism in everything they did. Again Dr Fulton we thank You so much...

This was my first bad experience in a very long time. I arrived 1145pm was put in a bed in hallway at 12 by 1245 no one even acknowledge my presence. I wS in pain my face was swelling up even more and hard to swallow and breath 100% . But guess not an emergency...so I have decided to go home take my pain meds and sleep it offf...yes I walked out and no one even acknowledge that...

After 7 days in this hospital & having been in ER for 12 hours, the Acute Care wing for 46 hours & now on day 5 in the Intensive Care Unit, I must say I am not surprised by the numerous 1 star reviews. As with many silent 1 star reviews, I hate to dwell on the negative in a time when all my energy is directed toward supporting my loved one, nonetheless it is important to dedicate a few minutes to avoid further “inhumane” (as another person put it) treatment from the staff here toward me & more importantly my loved one. Suffice to say for all to BEWARE of illness on a holiday where poor care & treatment in the Acute Care Wing ended in a seizure & moving my loved one to ICU. Also BEWARE of INHUMANE nurse Havareta Burnett in ICU -Refusing to clean after 2 requests & being informed of wet bedding, & whom responded by sedating my loved one & going to lunch without informing the replacement nurse. She is as the definition states: without compassion for suffering; cruel. This is just one of several more incidents that I can no longer bear to repeat as informed to at least 3 staffers before improvement was attained. Unfortunately it did not stop the inhuman treatment which continued for a tortuous 36 hours, as another review states: robbing my tears away. That being said I must praise the ICU nurse who calmly & kindly received & reassured us of her care: Nurse Winsome Williams; Dr James -whom you are instantly blown away by his big heart & outstanding professional care; Neurologist dr Gayle -so kind, clear & concise in her communication explaining the situation, saving time, energy & confusion; We wouldn’t have made it thru the horrific day without the swift love & light of RN Polly Longmire -who somehow knew exactly what to do to give exceptional comfort, as with RN Myriam Hook who with her gentle wise care was able to read the needs of my loved one to unstrap him, allowing him peaceful freedom, a godsend. RNs Abigail Bakasa, & Karen Gooden were of immense help in providing assuring action creating a safe environment for my loved one's survival. RT Taniece & guy who provides personal hygiene are simply rays of sunshine that brightened up the room whenever around. My deepest appreciation for these true medical professionals, especially Nurse Abigail and Nurse Antoinette -after 3 days in their care my loved was discharged. Unfortunately it has now been over 3 weeks since discharged & after 6 hours of attempting to collect medical records & discs (& plenty of interdepartmental confusion) I had to leave without the complete file. after returning to the hospital days later, still incomplete. We now have more doctor appointments for continued care & the medical records have still not been faxed or shipped as promised by hospital quality office. I wish I could have saved posting this review, but feel best to warn future patients :(

Worst ER I have seen, the nurses show zero compassion, waiting time is endless, no proper process for taking patients in is in place, not clean, every time I go there’s blood on the floor which is not cleaned right away. People are left to die, some bleeding some in pain & no one cares. Twice now that I go & I wait hours even before I make it to Triage to get my information taken & i end up leaving.

I was delighted with the treatment I got at Joe Brant last Wednesday, the 18th of October. I arrived around 4PM with a finger I had cut off (I had it with me) and one that was basically dangling. It was a table saw accident. I was greeted immediately and directed to the waiting room. I did have to ask if they should put my finger on ice with the hopes it could be reattached. That was done. The triage nurse was great (sorry, I didn’t get her name) and the person who wrapped my hand the first time equally as great. I eventually got to the back (it was a busy time) and Dr. Terry Hatch came in and assessed my fingers. He told me exactly what was happening and what was going to happen. And then set the wheels in motion. I was re bandaged, sent for X rays given tetanus shots, and then Dr. Hatch came back in and began to work on shaving the bone etc and stitching up my fingers. It was decided that the one would not be reattached, but the other one was to be repaired. I felt very well looked after by the main nurse assigned to me, Dr. Hatch and pretty much everyone else. Dr. Hatch was calm, professional, pleasant and excelled at what he did. All my questions were answered simply and calmly, no matter how silly they may have been. I had some prescriptions for pain and antibiotics, and a referral for an appointment for a plastic surgeon (follow up) before I left. I can’t say enough about Dr. Hatch and the nursing team in Emergency. Thank you so much for what you do, and the way you do it. David

Had the greatest if you can say at the ER today. Great people, hard working. Taking care of the sick. Me included. Nurses were awesome, triage fast and friendly. Finally ER, Dr MacDonald great knowledgeable, patient and offer a solution. A referral. Something I couldn't get from my GP who I've known for 20+yrs. Thank you Joe Brant Hospital

Staff are friendly, courteous and very helpful. I was discharged from other hospital and was advised to wait for call after 18 hours of excrutiating pain, I was sent home with nothing just that re-assuring words from not-so-friendly nurse that "doctor will just call me" and Leukocytes already almost doubling, CT and UTZ both showing abnormalities, as a healthcare provider myself, knowing something is already wrong, decided to go to Sunnybrook. The moment you enter ER, you will greeted by friendly old lady who will assist you on their process of registration. ER nurses are very friendly and doctors will let you feel you're human with feelings. They're all efficient and knowledgable. I was admitted shortly after and did not wait long. I will be forever be grateful.

September 6, 2023 ⭐️⭐️⭐️⭐️⭐️ Today, I had an appointment with my MS doctor at Sunnybrook. Having been here for appointments in the past, I've always been impressed with the high-quality service they provide. Parking is conveniently located near the front entrance, and there are nearby pay stations for easy access. Inside, they have hand sanitizing stations and provide masks, and you'll find plenty of helpful staff to answer any questions and guide you through the hospital. Wheelchairs are also readily available at the entrance. I have the utmost satisfaction with Dr. Lee, who consistently takes the time to address all my questions and ensures I have a clear understanding of my medical plan. I feel incredibly fortunate to have access to such excellent healthcare services.

Visited Sunnybrook Hospital as a guest of a patient. Volunteer staff was very helpful and able to guide us to the correct wing of Hospital. There is an ATM on the 1st floor close to the information desk. There are hand sanitizing throughout the hospital and at the main entrance there is also a self dispensing mask station which was very convenient. Gift store had very friendly staff and there was such a wide variety of toys, puzzles, t-shirts, stationary, greeting cards and everything in between alongside some gadgets. The areas of the hospital visited were very well kept.

I have had both good and bad experiences at this hospital. More bad than good unfortunately. They are not prepared to treat neurodivergent patients and have no understand of their medical access needs. The hospital should do more research in this area. I am very grateful for the nurses though! They work so hard.

If I could rate this a zero I would. This has to be the worst hospital in this whole city. It should be shut down. The lack of care is disgusting! I know the nurses are overworked but to be rude and mean to the patients is unacceptable. I live in the neighborhood so sadly this is the hospital I'm stuck with whenever there is an issue. 30 years ago it was a good place but it has gone way downhill and is only getting worse. My mother has a broken hip and isn't ready to leave but yet they're kicking her out because they want the bed, and she has Covid but they don't care, she's been there a month and they feel she's ready to go home. It may be free healthcare but that doesn't mean it's good. If you can, beg and plead the ambulance drivers not to send you there ask to be sent to a different hospital because you'll get treated like garbage here if you get treated at all. It's a disgraceful place and I feel for anyone that has to be stuck in here. I love all these fake reviews saying they're great. What a joke!

A recent 3 day visit to this hospital for a surgery of a family member renewed my respect and appreciation in Canada Health system. A great team of doctors, nurses, support staff and volunteers provided an A1 service efficiently, professionally and with care using complex and up to date medical and IT equipment. The team included senior and younger staff from Canada and new comers to provide care for patients that have not visited the hospital by choice. The hospital offered a super clean place even during renovation. The Kitchen staff would not get a Michelin star rating but they got a 5 star from me for quality, reliability and service. Even the underground parking was safe, clean, well lit and with reasonable prices. Well done team MG. I know that such a performance takes a lot of work behind the surface. A refreshing experience that proves that dedicated, experienced and “real” people, not money and politicians, make all the difference. Sorry for the long winded review, but a big thank you. Keep up the good work.👍👏

I want to give them a 5 star because as soon as my son was checked by the emergency, nurses and doctors came and admitted him into CCU. They saved my son! Now I know where my donations can go. We can't thank doctors and nurses and all the volunteers and staff enough. Beside their professional knowledge and equipment, everyone wats to make sure parents and siblings are well taken care of. However, the emergency is as busy and not very favorable a unit as all other ones in Canada. At 2:00 am, there was only one nurse doing the reception job and checking patients. She could attend to our son sooner but she was busy with the reception.

I appreciate the hospital's efforts in managing a high volume of patients, and I understand the initial wait time for a bed. However, after securing a bed, there was an additional four-hour wait to see the doctor. While I recognize the challenges, it was disheartening to wait for a medical consultation only to be informed that we were cleared to go home after the doctor's brief checkup. In order to enhance the overall patient experience, I would like to suggest that the hospital consider increasing the number of doctors available, and if possible, encourage doctors to start their checkups a bit earlier. This adjustment could potentially help free up beds more promptly for patients in need of urgent care.

One of the Best Hospital in the world, best patient care, The doctors are very friendly , professional and using advanced methos to detect the problems, I visit this hospital frequently with my nephew for his sickness. The hospital is very clean and well maintained. Parking is available in underground $20.

I had a day surgery in this hospital. It was my first time to have a surgery with general anesthesia, so I was quite nervous. However, it didn't take much longer to figure out that there was no need to be anxious at all, as all the medical staff who treated me were so kind and friendly. They naturally eased my anxiety. Each time I interacted with each of them, I was quite impressed by their professionalism. After detailed explanation of what would happen, my surgery started on time and went well. I am so greatful for their dedication and hard work. Thank you so much.

My dad just had a quadruple bypass, the care and attention he receiving is incredible and putting us all at ease. The surgery went perfect and he's doing very well. We can't thank you enough, after a few not so great experiences earlier after his stroke at other hospitals in the east end (not all their fault staffing issues are brutal) this has been a night and day difference. Thank you from the bottom of our hearts 🙏🏽🙏🏽

We are having our first baby here. We've been going frequently(due to our high risk pregnancy). They are amazing, and accommodating!! They have helped so much....every need, and question has been addressed and taken care of. In my opinion, one of the best labor delivery floors, ever!!! Keep up the fantastic work! Oh...and see you in a few, on our way to have our daughter....today!!!!❤

We unfortunately had a five night stay at the NICU over the Thanksgiving holiday. The staff provided excellent care to our kid and were extremely compassionate to us as parents. We were grateful for the private sleep rooms and shower, and they even had a free Thanksgiving dinner for everyone. The parent / family lounges have places to grab coffee and store food, and everything is very clean and organized. The doctors and nurses were very communicative and kept us in the loop the entire time.

Absolute terrible service , my child who has a seizure disorder and potential c- diff was made to wait in the ER for 3 and half hours plus without even being properly triaged . She didn’t receive a wrist band , at any point & we can run the cameras back , no one was alerted to her allergies , there was no band received for that as it typically is .. and she begin to have diarrhea thru the long wait due to the virus she’s had the past week and in turn she begin to get worked up and her fever returned . I asked how much longer the wait would be abd for an approximate timeline .. as I’ve observed plenty of patents come in after one in which I knew personally with less servere circumstances… literally come and go and my child was still suffering in the ER … the Nurse on duty was unaccomidating and almost seemingly unwilling to engage .. as I waited for some kind of answer on when my severely sick child would be seen . I asked if it would be more then another 30 mins and he said he couldn’t promise but shouldn’t be . Well it was . After 45 mins of them calling more then 3 patients who arrived after us .. I reluctantly decided it best to take my fevering , baby who now was covered in feces home.. as she was in her 3rd bowel movement and we had difficulty changing her in the nasty public restroom . I ultimately watched them call two more patients who had come after us exhibiting no signs of eminite health scares then I ordered our ride so I could take my child home to change her and give her medicine to help reduce fever and prevent seizure . I am pissed and very upset that my child and I spent. 3 plus hours we can’t get back in the ER after already being across the street at the Berger building for 3 hours prior this was wayy less then pleasant This is the second poor experience in this particular Emergency Dept but this is the first time it was so horribly handled that I had to leave with not only an even sicker baby then I arrived with . She still now will have to go to another ER to be seen .. because she did infact have a seizure once we got home from her fever that arose& I informed them but that did nothing to medicate the situation or get her seen. Now my kid is home fevering still sick potentially has c-diff and I am skeptical to return her to this terrible hospital because they haven’t even returned my call. I called to speak with charge nurse after filing formal complaint and was told by Jennifer in WR I could not speak to any charge nurse and then she took my information and said a nurse on duty would call back and it’s been an hour with out a returned call. This is negligence and unprofessionalism tht promoted us to leave in the first place and CHOP is looking at a pretty decent lawsuit if we do go to another practice and something is severely wrong with my child with so much documented instances of me trying to get her helper seen and have a team leader consult about next steps. This place wasted my time , cash as it’s costed money I didn’t have to travel to and from and I felt like the poor treatment was racially motivated , as as kid who came in after us was pulled to the back cuz her mother told them she was seizing but I was looking at the child. Who literally just had woke out her sleep. This place is incompetent , and of all the amazing experiences we’ve had here . Today ultimately casted a shadow on them all and I will be contacting the PA board of insurance aswell to file a formal complaint because they need to do better on managing and transparency in the ER wait times. We got there at 12:15 and didn’t receive a text saying my child’s room was ready until 4:15 pm that’s 4 freaking hours for a child who had 2 seizures in past week, has a virus, and cold and caught fever while there … when she has a history of febrile seizures … 0/10 would not recommend. Shame on u all

Very friendly staff and amazing doctors. The information desk is very helpful. The front lobby is well designed and honestly fun to be in due to it's design: there is a meandering ramp that goes up several stories with interesting interactive stops on the way. The lobbies on each floor are also all well laid out: they have great views outside and inside were designed with children and comfort in mind. The plaza out front and the cafeteria/Cafe are both relaxing places to recharge.

My brother was in this hospital because he had appendicitis and had to get surgery and He said the nurse was nice! I think this place is really nice because it's clean and Its nice looking, I know that because I was there to visit him in the hospital. I also want to thank you for saving my Brother before more consequences happened to him and that he could've died.. but thank God this hospital was there! Once again, thank you for saving him🙏🤍 Also I definitely Recommend this place if you want nice doctors and want to feel less anxious and comfortable here.👍

This hospital isn't what it used to be! It seems to be loosing patient focus and fast. We've been a CHLA family for 11 years and I think it's time to switch. My autistic son was SCHEDULED for Dental Surgery. Originally it was supposed to be at 1pm and us be here at 11am. When we got the call from the nurse last night that we needed to be here at 530 AM we were like no one told us! But we got here right on time. We'll let me tell you that they took him upstairs to Surgery PreOp it took over 4 hours to get him into the the surgery room, because he needed to be admitted after surgery and no beds were available. This hospital needs to have better planning for these types of things OBVIOUSLY there will be emergencies that come in over night THAT SHOULD'VE ALREADY BEEN ACCOUNTED FOR!!! Maybe you need more staff and more beds!!! Because to have a child basically starving because you couldn't plan Accordingly is just plainly ridiculous! Then when I spoke to the Charge Nurse in the Surgery Dept she tells me that if my autistic son has an outburst that the anesthesiologist and nurse are there to help give him something to calm down. So basically if my son has an autistic outburst they will just drug him up. I'm like realistically drugging my son just to calm him down because your hospital didn't plan accordingly is uncalled for and unnecessary! Again I am seriously contemplating switching hospitals even though my son is on the Heart Transplant List!!! -A Frustrated Autistic Heart Mom

Ok so I had open heart surgery 20 years ago. I was well cared for and was in icu for three days and then went to a step down room where I was later discharged home after only three days at the hospital. My team was so amazing and so supportive and loving. And a picture of me twenty years later.

My husband and I rushed our son to the hospital last week cos he had a seizure. It was at midnight and they had just one doctor attending to so many people before us so we had to wait for about 7hrs. We were attended to in-between by nurses but the last nurse who came to us started asking some questions that we had already answered over and over again but before she started, she looked at both my husband and I and asked “which one of u can communicate with me better?” We didn’t understand what that meant so my husband asked “what do you mean?” And she said “I need to ask a few questions to whichever one of you can communicate with me better in English” I couldn’t speak out of shock, my husband just walked out of the room cos he didn’t want to get upset, she asked the questions again before I could bring myself to answer her. This was after 6hours of waiting for a doctor. Shortly after, a doctor came in, we were attended to and we left there. The other nurses were sweet but I was disgusted by that nurse thinking we used to live in trees and caves and only spoke gugugaga before coming to Canada.

ACH is so nice that makes me being a kid again, minus sickness. This was my first visit at ACH for my son and we enjoyed the environment.

My son had a very long procedure done in endocrinology, and the nurses there were awesome! They gave my son $15 Apple card for good behavior😄

Got first-rate care, had a great experience and a positive outcome! Kudos to the Nurses, Doctors/Surgeons/Anasthesioligists, Physical Therapists, Dieticians/ Food Service, Fellows, Interns and Students.Special shout-out to my postoperative caregiver- Karina Valentine. She kept me going through the most challenging part of my surgical journey- enduring procedures to facilitate the OUT in outpatient. Lest we forget the unsung heroes that keep the hospital so hygienically safe and superior- I must now sing my praises to the custodial technicians: 🎶We could eat off of the floors But we don’t have to They give plates and forks Don’t spill dessert (I got strawberry shortcake 🍰)

Duke has reached a new low in Health Care. I'd give them stars in the minus categories if I could. My son had eye surgery and every time we went for an appointment we waited over 2 hours to be seen. I can tell you I read 150 pages of a book on one visit. We actually saw people leave without being seen because they had waited so long. My son objected to the long wait one day and was told by the surgeon that he was ruining her day. Because of the wait he asked to talk to the manager or an administrator. While waiting the police came made him leave because they said he raised his voice. He was not allowed to talk to the administrator and was escorted out. This is not the first problem we have had with Duke. My son was in the emergency room waiting for the specialist on call when the Emergency Doctor came in and told him that the specialist on call was already home and refused to come in to see him. We were told he should go to the specialist's off the next day. We did that and he was seen for less than 10 minutes and told to go back to another doctor. Seems the specialist could have cut through the chase and just told us that to begin with. My impression is that almost every one in the hospital system is very impressed with themselves and seems to think it below them to interface and deal with patient who have some real problems. I can, in no way, recommend any Duke Service. I could continue with examples but it would sound repetitive. I practiced Nursing for 45 years and never came up against any care that is this poor in quality. Giving them -5.

There is good and bad. I recently gave birth at Duke University Hospital and I want to say that my experience with Doctor Clifford, and nurses Lexi, Brenna, Tabitha, Josephine among others was phenomenal. I was blown away by the care and compassion I received so I will say it was a four star experience. However, I have one major complaint about the experience and feel it's important enough to try to voice it. The postnatal recovery rooms are terrible. They are the size of walk in closets and if you have a support person such as your husband staying with you, they have to sleep on what is essentially an airplane chair. My husband could not do it, and it made the end of my experience at Duke hard because I needed him there with me. I felt like me and my baby were locked in a cell and I was going crazy by the time I was discharged. Thank god I was discharged early. There were many people coming in and out of my closet those last few days and nights, and it was definitely too many people. After receiving an emergency C section, I felt I was improperly educated on the repercussions. I had no idea I would have trouble producing milk after my blood loss in surgery and I was not informed about any of the medication I was prescribed. Again, it would have helped if my husband could have been there because maybe I actually was given information but was too out of it for it to sink in.

I had the BEST experience at the Hummingbird clinic and Dr. Behrooz will be my forever dentist. They took the time to listen to my concerns and went above and beyond to fix all of my issues. I am beyond grateful that I found this place. The dental hygienists, the front desk receptionist and of course Dr. Behrooz were so so friendly that I forgot I was at the dentist because I was so comfortable the entire time, even during my fillings! I love how my teeth look and will be recommending this clinic to everyone I know. Thank you Hummingbird staff!!

The BEST experience ever! Dr. Taghizadeh is truly a professional and an artist! I had multiple fillings done which I’m absolutely satisfied. But above that, I had two wisdom teeth extracted at the same time. It literally took less than five minutes and I DID NOT FEEL A THING!!! I was still getting myself comfortable in the chair and he said done! I was SHOCKED! I would’ve given him six stars if I could :)

I visited the clinic today for an urgent wisdom tooth extraction, and I was thoroughly impressed with their service. The team was incredibly understanding and efficient in addressing my pain. They provided clear explanations and made sure I was comfortable throughout the procedure. Their professionalism and skilled approach made a potentially stressful experience quite manageable. I highly recommend this clinic for anyone needing dental care, especially for urgent issues like mine

Update: Despite my repeated attempts to unsubscribe, I continue to receive scamming emails and phone messages from them. This has been ongoing for years, ever since I stopped using their services. Will not recommend to anyone I know. Period. Huge disappointment! My experiences at LA Dental Clinic were mostly positive during my year-long visits. However, I experienced so many extremely painful deep cleaning sessions with one particularly hygienist, to the point where it caused me significant discomfort and PTSD. Growing up, I had never felt scared or anxious about visiting dental clinics, but after having my teeth fixed at this clinic, it turned into a nightmarish experience. I will never be returning to this clinic.

Listen! I drive a long way to come here and it's worth every penny. After comparing with multiple doctors near me they were the only people that I trusted at that price range for my Invisalign. The office is amazing and the staff is even better. If your brackets fall off they replace them for free. Everything in there is so high-tech and futuristic. Couldn't recommend them more!

The hygienist was great at cleaning my teeth. The dentist was great at explaining my procedure for Invisalign and the assistant to the dentist was very professional, nice, and help me feel comfortable. Overall great experience.

I'm terrified of any sort of work being done in my mouth and it's been longer then I'd like to admit since I'd seen a dentist but Dr. Cook and Ellie made me feel comfortable and confident in my choice to be there. Ellie is a huge reason I came back, she made me feel heard, not judged, she is so personable, kind, and sweet! At my first visit (11/02/23) it was concluded that I have to have a good amount of work done but Dr. Cook wanted to start with what was causing me issues first. My second appointment was today 11/09/23 and I had a root canal done and two cavities filled. Overall no complaints and all went as well as it could for dental work, the root canal was by far the easiest one I've ever had. Dr. Cook is a fantastic dentist. I'm excited to see my smile when all the work is done 😁😀

Dr. Cook and Sarah were fantastic, both did an outstanding job. Dr. Cook explained everything to me before she proceeded. I was very happy with the care I received and the friendly staff. Thank you Dr. Cook and Sarah for the fine service I received. The facility looks great, clean and bright l love the new look.

This was my first time at this office and I went in to have all four of my wisdom teeth removed. Getting an appointment made was super easy, and Sarah & Dr. Cook answered all my questions during my consultation and before the operation. The procedure was quick and easy and then off to recovery ! Want to give a big thanks to Sarah and Dr.Cook for answering my many many questions and making sure I was at ease before my extraction !

ALL THESE 5 star reviews are fake they offer to give you money off of products if you leave a 5 star review please do not listen they do not care about you at ALLLLLLL. absolutely worst three years of my life I was supposed to get my braces removed a year ago after paying seven THOUSAND dollars out of my own pocket. when I first started treatment there was a doctor who actually cared about his patients and would actually get work done on my teeth. this doctor left to open his own place which left them doctor less for months. he was then finally replaced by an extremely rude doctor who talks bad about the patients behind there backs and she was also gone for months. my teeth were finally closing the gaps because the first doctor had me on rubber bands but she told me to stop using them and stopped giving me them which resulted in my gaps opening back up and they haven’t been doing anything not cutting the wires when I ask not replacing the wire literally only changing my band colors and that’s all. so now that it’s the end of the year stupid doctor finally wants to care about my teeth and says I need six more months of treatment and to be put on bands again however I have to pay $600 more on top of my $7k which is all out of pocket. DO NOT COME HERE WORST DENTIST/ ORTHODONTIST EVERRRRR they do not care about your health. HOW IS IT MY FAULT THAT THERE WAS NO DOCTOR FOR MONTHS AND THEY HAD TO KEEP RESCHEDULING MY APPOINTMENTS AND NOW I HAVE TO PAY $600 MORE OUT OF POCKET please do yourself the favor and GO ANYWHERE ELSE I WOULD GIVE ZERO STARS IF I COULD also they didn’t numb me properly when removing teeth that did not need to be removed then the nurse was very rude and yelling at me because I was in pain and crying. they are literally the worst place ever do not bring your children here do not go here yourself I promise you can find anywhere else will be better. also I went in for a broken bracket and they placed it on to be held up higher than the rest of my teeth and now my tooth will not go back down and I am at risk of chipping it please please please go anywhere else, IVE CALLED CUSTOMER SERVICE MULTIPLE TIMES AND THEY KEEP SAYING THEY WILL GIVE ME A CALL BACK THE NEXT DAY ONLY TO RECEIVE NO CALLS BACK IM READY TO JUST SUE BECAUSE THEYVE ONLY CAUSED PROBLEMS FOR ME

This place is a joke! I’ve had them for over a year due to braces (wish I would of read the reviews first) ortho called me to reschedule me due to the orthodontist being out 2 months straight! I kid you not! I called letting them know my wire was poking can I get it fixed (the orthodontist doesn’t place wires anyways) so I don’t see why an assistant couldn’t do it or I couldn’t go to another location to fix the wire! I had to wait a month to get a poking wire fixed! Anyways, today I had an appointment for the dental side that I’ve tried booking a few times but every time I schedule an appointment I get a call that I need to come early or another day! I try to schedule my appointments around my work schedule because I work just like they do! I explain each time I tried making an appointment the times & days I’m available do they have anything available those times! So I finally got one that fits my schedule today the scheduler told me arrive early to fill out paperwork on the phone! Lol so I arrived 10:30 check in for my 11 o clock appointment front desk tells me scan the QR code & sit down so I finish feeling out the information & wait mind you it wasn’t busy at all 4 patients in the lobby finally after an hour of waiting I got up and went to cancel my appointment the lady ask for my info I give it to her she says new patients I said no I’ve been in your system over a year she’s like I have nothing pulling up I give her my birthday she repeats the wrong birthday back I said no and state my birthday again! She says oh they had you understand the wrong birthday. Um ok that shows me they don’t pay attention to the check ins for at least over a year & they clearly don’t look at the insurance card or id they take a copy of on first visit lol anyways she says so you wanna reschedule your visit for when you have an ortho appointment I said oh no I just called a1 dental & they can see me she said oh we don’t transfer braces I said I wasn’t speaking of ortho I’m speaking in regards to general dental! She looked at me dumb founded! By the way none of the employees look professional or happy to be there everyone looked mad & no one was friendly ! I’ll never return to general & I’ll finish my braces off & never look back!

My appointment was at 11:30 and I was completed by 2. I waited an additional 30 minutes for my daughter. Everything was professional and clean. The waiting room was pleasant as well. Staff looked great. One problem though. I had abscess and didn't know what it was. I'm sure the orthodontist knew. No antibiotics were prescribed. After my tooth was filled, I still had pain to end all pain. I prayed and God gave me the solution. To leave me in this condition without care instructions or antibiotics, is just cruel.

Aspen dental was great with my husband today he had a toothache so bad he needed to leave work. I told him that they take walk-ins he went and he was seen immediately within 40 minutes they extracted his tooth and he was on his way.They were so nice and quick to tend to his needs.We would definitely refer our family and friends here.

Aspen dental did an amazing job treating my husband wonderful, he absolutely love his new dentures..thank you so much in putting a huge smile on his face..

Do not go here. I had to cancel my appointments because my grandmother passed away and I had to travel. Somehow that turned into a $300 bill. My suspicion is that they submitted it to my insurance company wrong problem is when there was an issue with the insurance, they took the money from a credit amount that was supposed to be for future work reallocated those funds without my permission never told me that there was an issue with my insurance and now, if I don’t pay them blood money, it’s going to ruin my credit in collections so if you value your health, finances and your time, find a better dentist

I went in for a braces consultation and everything was great! The ladies at the front desk were helpful with any questions I had at check in, and I was seen by the dental assistant Nijah, who explained the entire process to me from start to finish. Dr.V came in and went over things into further detail, making sure that any questions I did have, were answered. This office is amazing!

I had a wisdom tooth extraction that took two hours. I should’ve known that my tooth extraction was going to be painful due to the woman in the next room screaming when she was having her tooth pulled. To add insult to injury I asked for a stronger medication that ibuprofen and they said ibuprofen was all they prescribed. Mind you paying out of pocket it was $357 when I was originally told over the phone widow tooth extractions are $125. I would avoid this place and definitely wouldn’t recommend going. I’m still in tremendous pain. I have a home not only where the extraction was but also around the inside of my jaw there’s a huge hole that was halfway sewn up.

I gave 2 stars for the effort. The dental assistant was very kind, however the dentist/dr lacked patience and empathy. I took my 5 year old daughter there for a filling, which turned into a disaster. I am still saddened that my daughter had to experience what she went through. Also services seemed rushed. I paid $130 cash, for exam and cleaning and the hygienist was moving as fast as Speedy Gonzales. I won't be returning.