1 Thoracic surgery clinic in Mayfield Heights

If you have the opportunity, go anywhere else! I have never in my life dealt with staff that has been so uncaring and inattentive. I understanding being short-staffed and being spread thin. What I don't understand is the fact that EVERY SINGLE person we have dealt with here has been rude and had an attitude. Every patient here is sick or hurt and the last thing they need is a bunch of overgrown little girls with attitude in there face and being paid to not take care of them. It's very disheartening to think I can't go to the hospital and get the care I need without having someone be rude to me everyone second. I have never experienced anything like this and if I need to come to an ER in the future I will make sure to come anywhere but here.

I was admitted to the ER yesterday and had the most caring staff there. The nurses were great.The PA-C Melissa Patton was so kind and took the time to sit and explain things to me even when they were really busy. She even called to check up on me in the morning which I really appreciated!

Came here while I was in town from another state and everyone was so kinda and the care was excellent. The ER front desk staff who checked me in (I wish I knew their names) were so compassionate and got me checked in quickly. I was taken straight back and was sent up to OB. The doctor was really nice and thorough, the ultrasound tech Brandy was very sweet and professional. My nurse Sarah was the best! She was so sweet and took excellent care of me. I can’t thank you all enough for the care and compassion during my visit.

Excellent hospital, exceptional care. My mother in law was seen here as a pre-op liver transplant patient. She had multiple complications during her stay. The staff was phenomenal and found ways to treat each issue as it arose. We were able to stay the night in her room (except in ICU) and visit 24 hours a day. Many stores & restaurants within walking distance. Top of the line, cutting-edge treatments available to patients. Staff is kind and competent. Unfortunately, my mother in law was too sick to receive a new liver. The staff was so compassionate as we took turns saying our goodbyes. We are forever grateful for the care she received here.

We just had a family member go through the Transplant ICU at this hospital. The doctors, nurses, technicians and staff were amazing. Even the level of care that they showed us when our loved one passed, was beyond words. They set up the room beautifully, with little electric candles and music, so that we could say our goodbyes.

The best hospital I have been hospitalized here three times and the truth is they have always treated me very well the doctors are very professional and the nurses too, I am a transplant patient here I received my kidney transplant twelve years ago and I am doing very well thanks this hospital is Like my second home when I come to appointments I don't want to leave I will always be grateful for everything that the doctors and nurses have done for me and my family THANK YOU WITH ALL MY HEART

My sister had procedure done their and I had to pick her up, the doctor called and said be their in two hours after battling the boston traffic i arrived 15 minutes early and was told to wait at the entrance for 30 minutes and they will call me to come up but after a hour i had the front desk call upstairs and they told her it would be another hour. So i decide to go to the calf for something to eat and waited in line to watch if your a employee of mass general you get to skip the line and order and talk to the people working there so i just said they aren't going to get my money and left bad enough i have to pay more and more for parking.

I worked here for about five years and my experience here shaped the rest of my life. I worked primarily in the emergency department and it was the nurses I worked with who inspired me to continue my education. After graduating nursing school I accepted a position closer to home though maybe one day I will find my way back here. Until then, I can assure you will be in great hands.

I believe this probably was once an amazing hospital. However, when I went for treatment of a chronic condition it was borderline negligent. Previously I was followed at Children’s Hospital and Boston and it was amazing I had exceptional care. At Mass General I waited in a chair in a hallway for 8 hours for treatment of a GI bleed. I was not allowed water yet did not have IV fluids during those entire 8 hours. Then I finally got an ER room. The GI doctors told me I would have a procedure to stop the bleeding first thing in the morning. It is now 12:00 and apparently I am not even scheduled for anything. Oh and my “room” is the waiting room. I feel worse then when I entered the hospital. If possible please please go elsewhere. It is a nightmare here.

The Cleveland Clinic does not verify insurance as they should before booking an appointment. I have stellar insurance that pays 100% of physical therapy appointments, however, it’s with a third party insurance company. I made an appointment with the clinic, which by the way was not worth my time, only to be left with a nearly $700 bill since they don’t accept my insurance. I was given false information and the billing department wouldn’t even submit the bill to the proper insurance company so I could appeal. After years of being a dedicated patient, it’s time to move on to a more competent facility.

I have been there many times, very nice staff ! Nice artwork displayed there! Highly recommend Cleveland Clinic to anyone! Beautiful campus! Starbucks and subways, Panera Bread and Aladdin’s, gift shops inside of the hospital! So nice and convenient for the staff and public !

For the past 2 and 1/2 years, my mom has been in and out of the Cleveland Clinic Main Campus. They talk about being a world-class hospital, but if you are Black and come from a modest economic background, you don't get world class treatment. The Cleveland Clinic's main campus is one of the worst hospitals in the country. They treat Black people like peasants. Many of their nurses lack diversity, equity, and inclusion training. And they don't care about the well-being of patients, particularly on floor G9. Be careful! There are some good stuff but lot more bad staff

Seven day stay at the hospital after a major surgery and I was taken care of with kind, compassionate and professional nurses the entire time. I’ve been in 5 different hospitals over two decades and RUMC is by far my best experience. I’m in recovery and still visit my surgery team at Rush and they always make me feel heard and valued as a patient. I’m very grateful to have my health care needs provided by the doctors, nurses and staff at Rush.

This hospital has gone downhill the past few years. That they also refuse to respect different faiths is sad. They almost never have a Catholic priest on staff if you need a chaplain even though Catholics are likely the majority of the population in the USA. I do not want to go into deep details about my experience at this hospital and that of my family, but the hospital is not what it was 3 years ago. Nurses are a hit or miss. I’ve had some of the best nurses and some of the absolute worst. Their ER takes forever unless you are very very ill. These people care about money first and foremost. They will also do everything to protect themselves from lawsuits. The patient is their last concern.

I had the unfortunate need to visit the ER yesterday. The attention and care I received at Rush from the attendants working the desk to the doctors and techs that came to my aid, I was so impressed. Perhaps it was due to my reported symptoms that put everyone in motion so swiftly for me. Just want to say that I so appreciate everyone’s attention to what I was experiencing and am grateful for you all. Thank you!!

I had a good experience at Mayo Clinic, all staff is amazing! Specially, Waseem Ahmad, PT is such an asset to Mayo Clinic and I highly recommend Mayo! Waseem dedicates his full attention to his patients' needs, and his expertise integrates the best of western and holistic healing modalities. He focuses intently on helping specific symptoms, while working towards wellness for each patient's unique needs.

Loved Dr Kelsey McClure and her PA Megan Goodman! They were amazing and helpful. They listened and talked through everything with me. I got a breast reduction and love the work they did. Highly recommend. Room was very well cleaned and very comfortable.

The scheduled appointment is for 12:20. Drove 3.5 hours to be told, we only allow check in 15 minutes before the appointment. The next appointment is 10 minutes later in another building, and we can't make it that quickly. The digital portal won't work. No one here will help. Doctors may be good, administration however is a joke.

we have been to AR heart hospital several times to care for my husband's heart issues. This hospital hands down is one of the best! Every single nurse we had was so great. They are very skilled and knowledgeable yet so kind at the same time. Shout out to my husbands nurse Greg on floor 3..he took the best care of us. I wish all hospitals and nursing staff would use this one for a template. They surpass expectations in every way. Even the food was great, which usually isn't the case for hospital food.😂 I can't thank AR heart hospital enough for taking care of my guy and helping him feel better. We recommend this hospital and staff to anyone having heart issues..you will not be disappointed in your care here.

Today I had my special needs daughter with me and all of the handicapped accessible parking spots were taken. She is wheelchair bound and our vehicle is equipped with a ramp that requires special parking. A sweet employee named Freddie waited with my daughter in order for me to park in a different location. She even let me use the entrance to unload her. Thank you! Also, my grandfather received excellent care today. Thank you Arkansas Heart! ❤️

$647,302,833 that's what matters to this hospital. Money is what matters. I have been a patient with the Clinic for 18 months and they've done nothing for me. They never even attempted to help me get my hypertension under control. Been in the ER 5 times since October of 2021 never one concern about my concern which is my hypertension. If you are having chest pain, palpitations, sweating, nausea, do you not think something could be wrong with your heart? Tonight my BP is 150/78. After being a patient since October of 2021 does that sound like my health is important. Do I deserve to keep suffering with chest pain? Do I deserve to be gaslighted by doctors who don't listen to my concerns? I thought this hospital was head and shoulders above others here in Central Arkansas but all I see that matters is the 647,000,000... I'm in bed writing this review hurting, scared, and feel like I never really mattered to any person at AHH. Notice there's no response when your review is not positive. Should speak volumes about the priority.