1 Neurosurgery clinic in San Diego

I usually don’t write reviews - if I have bad experience with something I usually just move on with my life. However, once you deal with medical emergencies it’s a different story. We usually go to either Scripps at Torrey Pines or Scripps Mercy and have always been treated with kindness and respect. This time we ended up at Scripps La Jolla Emergency Room - big mistake! We came here for an emergency with my wife. We literally just experienced a major loss in hour lives and my wife’s Dad also got diagnosed with advanced cancer. In other words we’re dealing with a lot right now and the last thing we need is being treated like garbage by some nurse (unfortunately I don’t have her name) who just has a major attitude problem. No formal greeting or welcome, just snappy, disgusting attitude towards people who come to this hospital for help. The rudeness continued once we were about to be checked in. Unbelievable snappiness and attitude. And yes I did call her out on it which I assume no one has ever done before. Anyways, after this encounter I took my wife to another emergency room because it is unacceptable to treat emergencies like that. We’re paying a lot of money for our health insurance and being treated like some worthless… is just not acceptable. It’s not acceptable anywhere but specifically not in the medical field. I am so disappointed in Scripps and am now considering to take our business elsewhere. I will also file an official grievance as well.

I had my first surgery experience here and I am so grateful I had it with these amazing people. I had a complication with my pregnancy and needed surgery. I was faced with the most difficult decision and these amazing people guided me and took care of me when I was most vulnerable. They showed me so much compassion and kindness. The nurses at labor and delivery department were heaven sent. Laura, made sure that I was understanding everything that was to be done to me and even asked questions for me when I couldn’t even think for myself. She made sure I understood the procedures and the risks that come with them. Julie, was the most patient and understanding. She took care of me when I was healing and trying to recover. She was there for me when I was unsure what’s about to happen to me after the surgery. She gave me peace and reassurance that everything was going well and all that I’m experiencing is normal and even shared her own experience. She was so gentle and knew how to make me feel comfortable. Julie was like a mom to me and really took care of me as if I was family. Courtney, was new in the labor and delivery department but felt like she’s been doing it for forever. Courtney was the one that took care of me during the surgery. She was there with me every step of the way. During the worst time when I was feeling the most pain.. I held her hand and cried on her shoulders like a little kid. I was so drugged up with the anesthesia and was so scared and everything I was feeling was my first time but she was there with me and I can honestly say that during that time she gave me strength. Just her being with me gave me so much relief during one of the most difficult and scariest time of my life. Also Dr. Starikov was amazing. He’s very direct to the point and straight forward and he makes sure that you understand everything. He uses simple words and even draws you pictures to make sure that you know what he’s talking about and you don’t get lost in medical vocabulary. He guided me through my decision making with his knowledge and experience. He’s a little scary at first but once you get to talk to him a couple of times, he even jokes around. You could really feel how much he cares and wants the best for you. I am very thankful for the wonderful experience that Scripps’ staff gave me. I’ve always had the highest respect for our medical professionals but when they really go above and beyond, thats what separates them from just being professional to actual heroes.

This what I get to eat at breakfast. Just had open heart surgery and I am diabetic. Cafe simply doesn’t answer ph. Funny on hold message , receiving high numbers of call”. This is a lie. Scripps doesn’t sell to general public. Great hospital but very poor chef and his team. I called multiple times and stayed on hold for 45 min , 10 min, and 30 min. Lost the energy and hung up. May be it’s a way to save money to starve patients and not give them food. The President is sleeping at the helm. Be aware before going. You will not get food.

I had to go in for a knee replacement. I have never ever been taken such good care of. They are very caring and catered to my every need. Everyone was so nice . I would so recommend this place to anybody who's getting spine or knee surgery.

5 STARS for sure. Great efficient and caring staff. I had a spine operation on 10-05-2022 at the hospital and could not be more pleased with the care I received. I want to particularly commend and compliment Ashley Dawson, RN Day nurse. She is exceptionally efficient and went out of her way to cheer me up. She is the kind of RN we all wish we have when we are hospitalized. Thanks Ashley

This is hands down the best hospital I have ever stayed in. I had a cervical discectomy and fusion. From the minute i checked in until the time i checked out all staff were extremely caring and attentive. Very polite and understanding, extremely helpful and constantly making sure you are ok and always offering any help whenever needed. I felt all staff went above and beyond during my stay. Made me feel very comfortable and also helped calm my nerves. Would highly recommend!

Excellent hospital, exceptional care. My mother in law was seen here as a pre-op liver transplant patient. She had multiple complications during her stay. The staff was phenomenal and found ways to treat each issue as it arose. We were able to stay the night in her room (except in ICU) and visit 24 hours a day. Many stores & restaurants within walking distance. Top of the line, cutting-edge treatments available to patients. Staff is kind and competent. Unfortunately, my mother in law was too sick to receive a new liver. The staff was so compassionate as we took turns saying our goodbyes. We are forever grateful for the care she received here.

We just had a family member go through the Transplant ICU at this hospital. The doctors, nurses, technicians and staff were amazing. Even the level of care that they showed us when our loved one passed, was beyond words. They set up the room beautifully, with little electric candles and music, so that we could say our goodbyes.

The best hospital I have been hospitalized here three times and the truth is they have always treated me very well the doctors are very professional and the nurses too, I am a transplant patient here I received my kidney transplant twelve years ago and I am doing very well thanks this hospital is Like my second home when I come to appointments I don't want to leave I will always be grateful for everything that the doctors and nurses have done for me and my family THANK YOU WITH ALL MY HEART

DON’T GO THERE! Worst place I ever stepped in. I only gave my name and left and they’re charging me like I was seen by a physician. I talked to them and they said the waiting would be over 3h and I said I wouldn’t wait and they said they can’t do anything about it. Please go to ANYWHERE besides this place. Besides that they are NOT satirized. There’s no hands sanitizers, everybody is squished in the same room and they made me take my mask off for checking my body temperature in the middle of everybody else. 100% lack of respect and are careless for patients. Even for reviews they wouldn’t care

Everyone is great Here at SM. Nurse Melissa R,Rn It’s awesome she’s there you need her and she’s so kind. I felt like I was treated like a VIP patient. I see people writing about that they have a long wait, but what can you do? It’s a hospital. A lot people coming here are not sick. They just want a free bed. Thank you, UCLA. Hospital at Santa Monica.

This hospital has exceeded my expectations. My daughter has sickle cell and is 4 years old. She has had her number of stays at hospitals. This one is by far the BEST. She was transferred here from another hospital and I’m glad she was. Lots of nurses and Doctors were involved with her care. They all were very sweet and very patient with her. She had a person strictly dedicated to making her stay here as comfortable as possible. She was very sweet and very hands on. She spoke to her in a way she felt comfortable and enjoyed the conversation. It didn’t feel like the usual desensitized staff we got at other hospitals. Non of the nurses or doctors looked like us but it did not matter because I felt like they loved her still and respected us both very much. Her treatment was beautifully executed from everyone involved. It was organized and the rooms were well stocked. Clean rooms with plenty of things to keep her attention. They have a menu you order food from for the patient. That was cool. I had to pay 7 dollars for my meal but it included an entree with 2 sides a dissertation and drink! That was not a problem. This will be my go to hospital from this point on. Thank you to all the staff and security for the awesome hospitality and for treating me and my baby so well through a time that is always scary and stressful for us.

My sister had procedure done their and I had to pick her up, the doctor called and said be their in two hours after battling the boston traffic i arrived 15 minutes early and was told to wait at the entrance for 30 minutes and they will call me to come up but after a hour i had the front desk call upstairs and they told her it would be another hour. So i decide to go to the calf for something to eat and waited in line to watch if your a employee of mass general you get to skip the line and order and talk to the people working there so i just said they aren't going to get my money and left bad enough i have to pay more and more for parking.

I worked here for about five years and my experience here shaped the rest of my life. I worked primarily in the emergency department and it was the nurses I worked with who inspired me to continue my education. After graduating nursing school I accepted a position closer to home though maybe one day I will find my way back here. Until then, I can assure you will be in great hands.

I believe this probably was once an amazing hospital. However, when I went for treatment of a chronic condition it was borderline negligent. Previously I was followed at Children’s Hospital and Boston and it was amazing I had exceptional care. At Mass General I waited in a chair in a hallway for 8 hours for treatment of a GI bleed. I was not allowed water yet did not have IV fluids during those entire 8 hours. Then I finally got an ER room. The GI doctors told me I would have a procedure to stop the bleeding first thing in the morning. It is now 12:00 and apparently I am not even scheduled for anything. Oh and my “room” is the waiting room. I feel worse then when I entered the hospital. If possible please please go elsewhere. It is a nightmare here.

The Cleveland Clinic does not verify insurance as they should before booking an appointment. I have stellar insurance that pays 100% of physical therapy appointments, however, it’s with a third party insurance company. I made an appointment with the clinic, which by the way was not worth my time, only to be left with a nearly $700 bill since they don’t accept my insurance. I was given false information and the billing department wouldn’t even submit the bill to the proper insurance company so I could appeal. After years of being a dedicated patient, it’s time to move on to a more competent facility.

I have been there many times, very nice staff ! Nice artwork displayed there! Highly recommend Cleveland Clinic to anyone! Beautiful campus! Starbucks and subways, Panera Bread and Aladdin’s, gift shops inside of the hospital! So nice and convenient for the staff and public !

For the past 2 and 1/2 years, my mom has been in and out of the Cleveland Clinic Main Campus. They talk about being a world-class hospital, but if you are Black and come from a modest economic background, you don't get world class treatment. The Cleveland Clinic's main campus is one of the worst hospitals in the country. They treat Black people like peasants. Many of their nurses lack diversity, equity, and inclusion training. And they don't care about the well-being of patients, particularly on floor G9. Be careful! There are some good stuff but lot more bad staff