Coronary artery bypass graft (CABG) procedure, Brain arteriovenous malformation (AVM) disease treatment in 177 clinics in Asia

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

About a year ago, I underwent heart valve replacement surgery.The doctor gave thorough explanations and the nurses, even though they were all young, treated me with great care. Even patients who complained due to stress were treated with sincerity. When I was in the ICU, the assistant doctor had to take me to the bathroom every hour in the middle of the night because of the diuretics I was in. When I apologized, she said with a smile, "Don't worry about it, it's fine!" I was able to spend my time with peace of mind. I am very glad that I had the surgery at this hospital. Even though the food is low in salt, there are about 3 side dishes, so I think it's satisfying.

Thank you everyone for your kind response! It's clear to see that he puts his patients first. My illness, which had not been detected even though it had become serious at a major local hospital, was immediately discovered here, and I was given very detailed care, arranging for surgery and the prognosis. I believe that it is the best hospital in the world in terms of technology, service, and everything else.

Three years ago, I had a blood vessel transplant and catheter surgery for coronary artery stenosis and angina pectoris here, and since then I've been going to the hospital regularly.It's a clean hospital, I feel comfortable, and it's conveniently located near JR Kishibe Station, which is helpful.

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

MCU - Today, 5 Dec 2023. Thank you very much to Suster Ria, Suster Dwi, Suster Fenti, Suster Putri dan Suster Wulan who help us in serving and guiding during the MCU process. We are satisfy with the service and all paramedics support for our heath check up.

I am recovering from Bell's Palsy and require therapy treatments. I am very happy with the services and treatment from the staff here. Nurul and Ben provide excellent services. They are friendly and motivating too. Very well done!

Good service as always, the schedule is always in time. Thank you Drg Rahma Natalia, nurse Utari n nurse Kiki for your kindness and good service to my kiddos.

Ok best in batam

Very fraudulent behaviour for a hospital. The prices for vaccinations are not clear and they don't have a transparent and upfront price chart for them. The first time i asked to get an MMR vaccination, they said it was total cost for 2 injections ALL TOGETHER. When i came back for my 2nd injection, they told me to pay the same price once more. They cheat you without giving you correct details of the price and without a clear price chart on each vaccine. Even on the invoice thats given, the breakdown of the total price is NOT THERE. This is a complaint towards the head of the Medical Check Up unit, Dr Anna Maria Marlina. Maam, tell you're staff and nurses to be transparent and honest about prices because this is unprofessional. Otherwise, you're scamming your own patients.

Patients Hospitalize with broken bones and breathing problems. I thought, Awal Bros Hospital is the best choice in Batam. instead its the worsts of the worst. We paid with deluxe room. (Not insurance) feel like, no nurses are working to take care of the patient.not even helping with the poop and washing not even care in checking to change the infused tube. Nurse service worst than government hospitals. absolutely need to train more humanly nurse not just to receive monthly pay check.. Doctor come in after 2days patients hospitalized. Even the Doctor came in just for info. not a single finger touched the patient to check heart beat or breathing problem....what kind of hospital is this. Thank you for your worst service. Hope for your wonderful future.

May Allah bless all workers and the Government may Allah make us grateful

It supposed to be the best Hospital in the Sultanate. Despite all the expertise and the best facilities as well as state of the art equipments. Still the outcome is not as good as it supposed to be. In order to ensure that the best services are provided the management should spend more time in the field rather than sitting in the offices.

We booked a private room for 20 rial a day and 100 rial deposit. The room is around 18m2 (6*3). Contains a bathroom a fridge and a small extra bed. Its located just beside the normal admission beds. The price is a bit high for the room but there was no other options.

Welcome to PMCH - Parkview Medical College & Hospital Bangladesh is rapidly becoming a role model for different aspect of health care development among developing countries. It is not possible for a government alone to develop health manpower to cater the increasingly complex, diverse and expensive public health care needs of a developing country like Bangladesh. In addition to Government Medical Colleges, Private Medical Colleges in Bangladesh are performing very significant role in producing skilled medical health professionals and providing specialized health care facilities at reasonable cost to ailing people of the country. To develop a new Medical College, location is a significant factor. 

We came for an endoscopy test scheduled at 11:30 am but had to wait for over 50 minutes. The delayed doctor appointment was a frustrating experience for us and other patients

A decent medical facility is taken into account a basic would like for all. there's AN imperative would like for moderate to glorious health care facilities within the town of Chattogram. In Chattogram, there are not any well-equipped hospital compared to the hospital in Dhaka. They wanted to modify these health care facilities and revolution to established a well-facilitated and fashionable hospital within the town of port.

Shame and shame on this place, where you are greeted by disgruntled receptionists who probably didn't understand what it means to be helpful and nice when you greet patients and their attendants who come to undergo one or another medical procedure, simple or complex, it doesn't matter - you can't contact or talk to them, make eye contact , and even when you turn and ask, God forbid, more than one question, you are met with disdain, lack of interest, eye rolls, and today, from my experience, it came to her raising her voice, of course. Those who can avoid or ask for another private hospital are welcome. Not getting there, a terrible experience that left me traumatized. It will not pass in silence or on the agenda, I will reach those who need to reach.

Great experience

Amazing medical center! I had an operation there and was hospitalized for 24 hours after the operation. During my hospitalization I received treatment, information, personal treatment at the highest level! Good food, television, toilets and super comfortable beds in every room! The lobby is designed and pleasant to be there, art depends on the editor of all the rooms and the common area. There is a cafe at the entrance. What's more, they don't have parking. With me I will definitely come back here!

The Signature hospital is well connected and easy to access, making it a great option for those seeking quality healthcare. Overall treatment is good. The services were good and the staff and doctors were excellent in all ways. Everything was good. Very good treatment and the doctors are very friendly. I would definitely recommend this hospital to family and friends!

In this hospital where I had my appendicitis operation provided excellent care. The medical staff was attentive and professional throughout my stay. The surgery went smoothly, and the recovery process was well-managed. I felt confident in their expertise, making a stressful situation more manageable. Overall, a top-notch healthcare experience...!✌🏻😄

I recently had an exceptional experience at Signature Advanced Specialty Hospital. From the moment I walked in, the staff was incredibly welcoming and attentive. The doctors displayed a high level of expertise and took the time to thoroughly explain the treatment plan, putting me at ease. The hospital's state-of-the-art facilities and advanced technology were impressive. I also appreciated the cleanliness and organization throughout the hospital.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

TERRIBLY SLOW!! 1 hour in a queue for payment and medicine collection. I’ve been using this hospital for several years and the service is significantly getting worse. There’s no SMS or any notifications to let you know when your queue is coming up, so you have no choice but to wait patiently in the waiting area. Staffs were nice and friendly but there must be something totally wrong with the system or process. Please take this as a feedback to improve your service.

I prebooked my consultation and surgey from New Zealand at Sikarin Hospital, Their International team made everything so easy for me, beautiful hospital, very clean and all the staff i encounted were fantastic, My Doctor in urology dept was excellent as was his team. I am happy to recommend this hospital to all travelers and of coarse the lovely Thai people. Thank you.

The service usual great but now just dropped below acceptable. Loud construction noise in waiting area, long wait time. Very disappointed

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

Can't complain anything. Service: Outstanding with all details and support for senior generation and physical issues. We were there for many time foe myself and family. This Hospital were first class for Thais people and they are take care you in good way of treat. Details: Excellent and clear to understand more after visiting the doctor. Payment: Really helpful and good support for those who has insurance concerns.

Today, I went to visit this hospital because I had - bad sore throat. I went to another hospital first, but the wait is too long. Nurses: Here some nurses are nice, but some nurses have bad attitude, especially the way they talk at Eye/eye/nose/throat station. I told them that I checked covid earlier, and they tried to scared me away with 200 baht extra cost for covid test first. I was so sick that I would not want to deal with them. Doctor: The doctor I met today doesn’t seem to be well-educated or not attention to detail. Normally, I would get tested to find my symptoms is from virus or bacteria before prescribing antibiotics. I don’t want to take too many antibiotics because it is bad for my health in the long run. Also, my body has some red dots on my skin. I told the doctor that. I thought I would get skin medicine, but he seems to forget it or just prescribes me an allergy medicine to take which I’m not sure it is for my running nose or skin allergy. Price: The bill is not clear of how much each medicine costs. There are only 3 medicines. The cost was over 3,000 baht. 2,000 baht for the medicine which seems to be over-priced. I would not recommend this hospital if you are coming here.

2 day stay for cancer surgery. After being assisted to my room prior to surgery their procedures just don't make since. When they tried to insert the IV before a shower and before changing into hospital clothes I directed the nurse to come back just prior to me going to the OR. 5 hours before surgery take a shower and change. 1 hour before surgery nurse shaves and directs another shower. Put on a different set of clothes. Ask for IV Team to come back. IV inserted the told to change clothes again. Poor planning and communication. New staff comes on shift and everything went smoothly and logically. OR Staff were Excellent. Sr Anesthesia was Extremely Professional really like him. Recovery Room Staff Excellent. Back in the room and the again were Super. The 1 draw back was initially they couldn't understand that a Farang's pain wasn't alleviated by a single Tylenol. I did get the pain meds I needed though. Concerning the food, it is actually very good. All in All I'm happy I came here.

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

8th floor and recommended CT Scan services : Clean and well equipped treatment room and facility, prompt and friendly and well trainee nurses, in time doctor visits, excellent housekeeping ; food services can be more quick on providing utensils for guest use. Well functioning equipment and prompt response to call by nurse on duty. CT scan facility equipped with modern technology; clean, bright roo With competent staff , efficient administration, clear instruction before and after CT scan treatment, no hurt during IV placement and hospitable demeanor. Thank you CT scan team!! mas Deddy, Mas Ferry, Mas Hilmi, and Mbak Dini - you are amazing

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!