Left-sided heart failure treatment in 204 Cardiac surgery clinics in Asia

Ward 2B All the nurse in 2B like everyone own them billion dollar, they are not come to help their patient nor patient family members. All your nurse will only know how to restrict you to do anythings.. without suggest alternative solution. Hey... Patient and the patient family members paid money for treatment...not paid money come here and let you order or instruct them with nonsen reason of yours.. but when the family members ask your nurse to do things, they will just know how to say " I not sure", " You just wait Doctor", " You wait 1st I come later" " You need to wait" Eventually nothings your nurse manage to help nor they really successfully help.. Cause after 1000 years also they didn't come to help the family members. .... Such lousy service in nowdays, you think how long your hospital can sustain..

I am very grateful to Dr Mogan for he has done a great job in getting right in the whole diagnostic process. He is very detail, sincere and capable in addressing the rootcause of my illness with proper proposal to me. I am a difficult to treat patient with precondition of 3 years serious iron deficiency anemia due to heavy menstrual disorder. I came all the way from KL to Ipoh see Dr Mogan for second opinion as recommended by my mum and sis. This is the best O&G specialist I have seen so far compare to a few gynae I met. Kudos to Dr. Mogan and all Fatimah Hospital nurses and staff. Two surgery in less than a week, I wouldnt be able to make it through without your support. Thank you for helping me in regaining my health. My heartfelt gratitude to all. God bless all of you.

Last month on 17/6, I was admitted to Hospital Fatimah into emergency ward due to intestinal problems gets me into pain for a day. The request is from me to the one of hospital in Ipoh due to family also at home. The surgery has happened on 18/6, and it is OK but I’m not get used to this due to after abdominal surgery, so I was able to get help from the nurse in charge on day and night. The doctors in charge are helpful for the first time into surgery process and it’s been over 3 weeks, I’m moving on for abdominal recovery. But one thing it is discomfort is, the private hospital is becoming other’s patients private hotel. Usually there will be less noise but the patients nearby are quite noisy. But whatever, I hope that I am on smooth and get well soon.

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

Can't complain anything. Service: Outstanding with all details and support for senior generation and physical issues. We were there for many time foe myself and family. This Hospital were first class for Thais people and they are take care you in good way of treat. Details: Excellent and clear to understand more after visiting the doctor. Payment: Really helpful and good support for those who has insurance concerns.

Today, I went to visit this hospital because I had - bad sore throat. I went to another hospital first, but the wait is too long. Nurses: Here some nurses are nice, but some nurses have bad attitude, especially the way they talk at Eye/eye/nose/throat station. I told them that I checked covid earlier, and they tried to scared me away with 200 baht extra cost for covid test first. I was so sick that I would not want to deal with them. Doctor: The doctor I met today doesn’t seem to be well-educated or not attention to detail. Normally, I would get tested to find my symptoms is from virus or bacteria before prescribing antibiotics. I don’t want to take too many antibiotics because it is bad for my health in the long run. Also, my body has some red dots on my skin. I told the doctor that. I thought I would get skin medicine, but he seems to forget it or just prescribes me an allergy medicine to take which I’m not sure it is for my running nose or skin allergy. Price: The bill is not clear of how much each medicine costs. There are only 3 medicines. The cost was over 3,000 baht. 2,000 baht for the medicine which seems to be over-priced. I would not recommend this hospital if you are coming here.

2 day stay for cancer surgery. After being assisted to my room prior to surgery their procedures just don't make since. When they tried to insert the IV before a shower and before changing into hospital clothes I directed the nurse to come back just prior to me going to the OR. 5 hours before surgery take a shower and change. 1 hour before surgery nurse shaves and directs another shower. Put on a different set of clothes. Ask for IV Team to come back. IV inserted the told to change clothes again. Poor planning and communication. New staff comes on shift and everything went smoothly and logically. OR Staff were Excellent. Sr Anesthesia was Extremely Professional really like him. Recovery Room Staff Excellent. Back in the room and the again were Super. The 1 draw back was initially they couldn't understand that a Farang's pain wasn't alleviated by a single Tylenol. I did get the pain meds I needed though. Concerning the food, it is actually very good. All in All I'm happy I came here.

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

8th floor and recommended CT Scan services : Clean and well equipped treatment room and facility, prompt and friendly and well trainee nurses, in time doctor visits, excellent housekeeping ; food services can be more quick on providing utensils for guest use. Well functioning equipment and prompt response to call by nurse on duty. CT scan facility equipped with modern technology; clean, bright roo With competent staff , efficient administration, clear instruction before and after CT scan treatment, no hurt during IV placement and hospitable demeanor. Thank you CT scan team!! mas Deddy, Mas Ferry, Mas Hilmi, and Mbak Dini - you are amazing

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

English Speakers: Don’t go to this hospital. Our pregnancy doctor, Kannika Chokram, is extremely rude. Dr. Kannika’s English proficiency seems quite low and/or is rude because she will not answer questions when asked directly in English. Our doctor hung up on me when I repeatedly asked her to explain in English what she just said in Thai; she decided to hang up the phone. During our appointment, the nurse in the room tapped her watch to notify Dr. Kannika of the time and how long we were taking with our questions. It’s disappointing because I feel like if it were Dr. Kannika’s own children, she would be behaving differently. Basically Dr. Kannika comes off as not caring about her patients and wants to just check out and “chow chum yen chum” (i.e., do the bare minimum).

If you a foreigner, please avoid this scammer hospital. They will charge for you 3-4 times more than local. I did dressing for the wound and got bandages and charged for 1500 bhat. I paid around 3000 bhat but for bandage and dressing only was 1500 bhat. I can’t believe how this big hospital do this kind of scammers. Who made this charge for patients? Doctor? Remember! From your hospital scam, many foreigners will evaluated about whole Thailand. Memory will be forever about thailand. See the further instead if only in front of yours.

Was given the option to do another test so I took it just to be sure. When I went to pay for my medication, I was told that test cost 3,000 baht. I probably should've asked if it cost more, but I also would've expected one of the doctors or nurses to tell me about the price beforehand. I never would've done the extra test if I was told about the price.

Regular patient here. I’ve been to this hospital for several reasons; general med check and other diseases. First of all, the nurses & hospital staff service was always top notch. I would say if you’re lucky, you’ll get the good doctors. My endocrinologist was the best, detailed explanation, helpful, and did not prescribe unnecessary meds (even suggested me to purchase meds from outside hospital for cheaper price). During COVID 2021 I was also hospitalized here, I was very well taken care of by the nurses. I think the doctors also prescribed good meds as I got better fast (severe symptoms). However one time I was hospitalized due to breathing issues, the ENT/lung doctor seem to prolong my stay with excuses that the blood test result has not come out even after 3 days, while eventually they let me out after some xray test only? Because of that I had to pay more than my insurance coverage. Also I did general med check here twice. First doctor was super nice, she talked kindly and checked detail. However the second doctor was not really nice, explained briefly and seems like he wanted to just end the consultation soon lol. Anyway, will continue the treatment here with my fave endocrinologist!

1sr. The line between medical science and medial malpratice is thin.a thin green line. The only green they cacre about here is $$$$ the science of greed is whaht is important here. Your health isnt They will financally profile each client to see the most they can get out of them. Spent hr on phone got a quote, went in same thing same question now 45 000bht more expensive. To ALl doctos writing prescription for profit isnt been a doctor. Ita been a murderer. This place is sfilled with them. Want get addicted go here. Thailand has great memdical services and great doctors. They just are not here. Run to another

I had excellent care at this hospital and can’t recommend it enough! I went in for just a 6 month follow up appt and had sudden severe abdominal pain while there— ended up admitted and a CT scan showed a small bowel obstruction. By the evening I was in the ICU and had emergency surgery with 30cm of necrotic bowel removed. I spent 9 days in the hospital with excellent care in a private room. I am a former surgery scheduler and medical assistant in the USA, and the quality of care is the same if not better— no staff shortages here! All doctors and RNs speak English and even the nursing support staff attempt to speak some English—much better than my very limited Thai language skills. I am now over a month from discharge and healing well with no issues at all. Really happy with my care at Sukhumvit Hospital, they saved my life! Prices were always given for tests and procedures beforehand, a little surprising coming from America, but always good to know. Compliments also to my Thai AIA health insurance policy that paid for all but $520usd of my inpatient hospitalization bill!

Good service

I m foreigner, they always have someone taking car me very well and speak English, very good service and dentist (so fast) no appointments and good doctors.

Visit several times for the dentist and outpatient, the price is reasonable and service is quite efficient. Facilities with food court and 7-11. Pretty good hospital, just need to call and check your doctor appointment before you go.

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

Efficient, clean, and seemingly well organized. Central area very confusing to navigate.

Had a worst experience yesterday morning with my eye appointment. Girl who was in the room 924 is so disrespectful. I was waiting for my appointment about 2.30 hours.This is called paying and waiting. Even government hospitals better than this. Worst experience ever. Never go there again. So disappointed. Can’t even give one star. Would not recommend to anyone.

I highly recommend Nawaloka Hospital based on our recent experience. The entire staff, from the nurses to the doctors, was exceptionally kind and caring. The cleanliness of the rooms was impressive, and it provided a sense of comfort during our stay for surgery. The rooms were not only clean but also quite comfortable, which was crucial for a smooth recovery process.

I mostly visit this hospital, and I must say that it is generally clean, neat, and tidy. The staff members were friendly and supportive throughout my visit. I would recommend it for your medical needs. However, I was disappointed to find that the washrooms, while clean, had several amenities that were not working. Some of the toilets' flushing units were broken and out of order. Additionally, most of the bidet showers in the toilets were out of order, forcing us to use the main valve, which often resulted in a mess and wet clothes. This was a very unpleasant experience. I hope they address these maintenance issues soon.

My baby was delivered here, the hospital has the best service across. They have Senior nurses some have been there from the inception period. It’s one of the best hospitals for kids and women. Queue management, allocation of appointments, information everything is easily available.

Every poor customer and patient experience. Nowadays there is no business centre to update patient on billing matters. I have to go and search high and low and basement level 1 admission only to informed me to scanned gr code. The same whereby the nurses at wards informed me to go apps to download the discharge summary. For invoice by it take up to 21 days for invoice to be posted over things are getting worst under singhealth. And motto patients at the heart we do should be removed as I don't think it is relevant any more due to the additional layer imposed again got to scan code and write email for invoices matter to their back end for verified true copy whereby I am physically at the hospital and no one can help left disappointed and helpless...

I stayed at ward 44 from 18 Sept to 21 Sept 2023 due to a miscarriage. I would say that my stay was very pleasant. The care team was very kind, nice and empathetic helping me throughout. This made my days less painful. Also to the people in the Urgent O&G, and Operation & Surgery Team, thank you for your best services. You guys are awesome

Had a premature C-section at the centre and my baby was in the NICU for a month, the doctors and nurses were professional, attentive and caring. The private room was great too, spacious with a private toilet and bath, it's a bit pricey but definitely worth spending for a quiet and comfortable recovery after birth.

The facility is actually quite good and new. But the physicians are kinda mixed. Some people are responsible, hard working and still have a sense of humor, but some are really exhausting to talk to. If you've ever dealt with government officials you'd get what I mean, but they try their best to work as little as possible and avoid all responsibility so chances are you won't be able to get a straight answer from them.. Its location is also in the middle of residential area so if you're a traveler or are NOT affluent enough to afford an exorbitant house in this Setagaya neighborhood.. I guess you'll have no business here.

This is going to be a pretty negative review due to miserable administration and communication, but the staff's technical skills are beyond other hospitals. Thanks to them, they were able to deliver my two beautiful twin daughters in a situation that could have potentially had many complications. Now the negative. - The documentation about visitation is from pre-Covid, so despite signing documents allowing a single visitor, don't expect to see your newborns until they're released from the hospital a week after they're born. And don't expect to be informed about this until days before the birth. - Don't expect to be informed in a timely manner if your wife suddenly has to go into emergency surgery, after being told by the doctor that she should be contacting you in an hour. Plan for a very stressful 6 hours of no information if your wife and newborns are ok or not. - Don't expect the appropriate doctors to be available on the day the hospital planned to decide whether your new family can come home or not. Expect your doctors to be on holiday that day, pushing the decision of if and when you can finally meet your new family back by at least a day. - Don't expect the administration to answer your questions completely about payment and insurance. Despite being told that there is no payment needed once proof of insurance is revived, expect that not to include 50,000円 worth of food that you will have to pay on your visit. And don't expect to be able to handle any paperwork via mail; only in person. We didn't have a lot of options for hospitals in Tokyo that could give birth to identical twins. If you're in a similar situation, I can't say if choosing Keio would have been better. If you are not expecting a complicated birth, I would highly suggest you avoid this hospital.

Multi specialist hospital. Hospitality is on point and. They been in the medical market in Kuwait since 1964 and have good doctors. Will need to take appointments in prior for consultation.

Very good hospitality

Best hospital and doctors for kids however the reception is awful. If the doctor asks for a follow up within the same week they should not make you pay just to see if the patient is better. All around kuwait follow ups are free. And giggling on the side like a bunch of kids in preschool. I dont mind paying money but i mind wasting it

Dar Al Shifa Hospital in Kuwait is a well-established medical facility known for its quality healthcare services. It offers a wide range of medical specialties and has a team of skilled doctors, nurses, and staff dedicated to providing excellent patient care. The hospital is equipped with modern facilities and advanced medical technology to ensure the best possible treatment for patients. If you have any specific questions or need more information about Dar Al Shifa Hospital, feel free to ask! 🏥😊 I recently had an amazing experience at this hospital. The medical care was top-notch, the staff was incredibly friendly and attentive, and the facilities were spotless. From the moment I walked in, I felt well taken care of. The doctors and nurses were knowledgeable and compassionate, making sure to address all of my concerns. The entire staff went above and beyond to make my stay comfortable and stress-free. The hospital was well-equipped with state-of-the-art technology, and I was impressed by the cleanliness and organization of the facilities. I would highly recommend this hospital to anyone in need of medical care. They truly prioritize patient well-being and provide exceptional service. Keep up the great work!

I've been to Dar al Shifa Hospital several times, and it's undoubtedly a large and modern facility. The staff, especially those at the information desks and security, were exceptionally helpful, making my visits more comfortable. I received excellent care from the skilled doctors and nurses when I sought support in the ENT and General Surgery departments. However, there are a few issues to note. The hospital's parking lot is consistently full, which can be frustrating. Fortunately, there's an option to park behind the building. One downside is the appointment system; it can be confusing and inconvenient to have to wait in line with people who don't have appointments, even after scheduling one. Additionally, the pharmacy on the ground floor is frequently busy, resulting in longer waiting times. Despite these downsides, the hospital's overall care and support are commendable, and I appreciate the dedicated staff.

It provides exceptional healthcare services and prioritizes the well-being and comfort of its patients. Highly skilled and friendly staff. equipped with modern medical equipment. Prepared for wheed chaired.wide parking space . It offers a wide range of medical specialties and services to cater to the diverse needs of patients. This includes departments such as emergency care, gynecology and pediatrics. Clean and comfortable environment. The hospital is clean, well-maintained, and designed to provide a calming atmosphere for patients. Comfortable waiting areas with healthy snacks, refreshments can help alleviate stress for patients and their families.