Total anomalous pulmonary return (TAPVR) correction in 145 Cardiac surgery clinics in Asia

Had to go for a drip late night at emergency KPJ damansara. Had a very pleasant time with all of the professional nurses and doctor. Kudos to nurse imran, usually i had a problem to find my vain. But nurse imran got it within seconds. Great consultation from doctor anis and nurse khairi. It was late around 3am in the morning. But all the nurses came and check on my drip done or not. Kudos to all the night nurses and doctors. You all are the best..

Absolutely abysmal organisation and zero respect for patients time. Book an appointment for 830, summoned at 830, I arrive at 815 to be a bit early. They tell me to come back at 1030 because you only get to pick your position in queue for 1030. Special mention to the lady that arrived after me and tried to be put first in line. You read that right. They summon you at 830 knowing full well that doctor will be here at 1030 so "that way there isn't a lot of people arriving together at 1030". Are you kidding me? Can't you just book 15 or 20 minute slots instead of making your patients waste AT LEAST two hours of their time? Doctor arrived at 1100, not a word of apology or anything. Overall, I arrived at 815 and saw the doctor at 1115. Just go somewher else, they don't deserve to have patients.

Done some renovation works. The front desk and more welcoming. Hospital is a place I get lost all the time: in terms of where to go and what to do (the paper works). The admin staff are very helpful as I am a noob in hospital paperwork. Would like to request KPJ to improve it is the waiting time to see specialist. The average waiting time is always >2 hours even with appointments. Please relook into this. We understand doctors are busy, but there should be a system to improve this as well.

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

About a year ago, I underwent heart valve replacement surgery.The doctor gave thorough explanations and the nurses, even though they were all young, treated me with great care. Even patients who complained due to stress were treated with sincerity. When I was in the ICU, the assistant doctor had to take me to the bathroom every hour in the middle of the night because of the diuretics I was in. When I apologized, she said with a smile, "Don't worry about it, it's fine!" I was able to spend my time with peace of mind. I am very glad that I had the surgery at this hospital. Even though the food is low in salt, there are about 3 side dishes, so I think it's satisfying.

Thank you everyone for your kind response! It's clear to see that he puts his patients first. My illness, which had not been detected even though it had become serious at a major local hospital, was immediately discovered here, and I was given very detailed care, arranging for surgery and the prognosis. I believe that it is the best hospital in the world in terms of technology, service, and everything else.

Three years ago, I had a blood vessel transplant and catheter surgery for coronary artery stenosis and angina pectoris here, and since then I've been going to the hospital regularly.It's a clean hospital, I feel comfortable, and it's conveniently located near JR Kishibe Station, which is helpful.

Establishment of the Bangabandhu Sheikh Mujib Medical University was an upgrade of the Institute of Postgraduate Medicine and Research (IPGMR). IPGMR was established in December 1965, as a Government-controlled postgraduate institute for medical research and studies. It was housed in the now defunct Hotel Shahbag, once the biggest hotel in Dhaka. The hotel got its name Shahbag from the name of the neighborhood. From 2010, many of the medical and public health colleges/institutes have become affiliated to BSMMU. For example BIRDEM, BIHS, DMC, SSMC, NICVD, NITOR and others. It was renamed as Bangabandhu Sheikh Mujib Medical University by the Act 1, 1998 of Jatiyo Sangshad after the first President of Bangladesh, Bangabandhu Sheikh Mujibur Rahman BSMMU has an academic library known as BSMMU Central Library, and a digital library. The university publishes a peer-reviewed medical journal, Bangabandhu Sheikh Mujib Medical University. It publishes 4 issue per year. The institution's top leadership, the vice-chancellor, has had ten individuals since it began in 1998: M. A. Quadery (30 Apr 1998 - 9 Jan 2001) Md. Tahir (10 Jan 2001 - 17 May 2001) Mahmud Hasan (18 May 2001 - 23 Nov 2001) M. A. Mishu (24 Nov 2001 - 21 Dec 2006) Md. Tahir (21 Dec 2006 - 4 Nov 2008) Md. Nazrul Islam (5 Nov 2008 - 24 Mar 2009) Pran Gopal Datta (25 Mar 2009 – 24 Mar 2012) Pran Gopal Datta (25 Mar 2012 – 24 Mar 2015) Kamrul Hasan Khan (24 March 2015 – 23 Mar 2018) Kanak Kanti Barua (24 March 2018 –23 March 2021) Md. Sharfuddin Ahmed (29 March 2021–present) List of affiliated colleges/institutes under BSMMU:[8] Armed Forces Medical Institute (AFMI), Dhaka Bangabandhu Sheikh Mujib Medical College, Faridpur Bangladesh Institute of Child Health (BICH), Dhaka Bangladesh Institute of Health Sciences Bangladesh Institute of Research & Rehabilitation in Diabetes, Endocrine & Metabolic Disorders (BIRDEM Academy), Dhaka Center for Medical Education (CME), Dhaka Dhaka Dental College, Dhaka Dhaka Medical College, Dhaka Enam Nursing College, Savar, Dhaka Bangabandhu Sheikh Mujib Medical College, Faridpur Ibrahim Cardiac Hospital & Research Institute Institute of Child & Mother Health (ICMH), Dhaka Institute of Child Health & Shishu Sasthya Foundation Hospital, Dhaka Institute of Community Ophthalmology, Chittagong Ispahani Islamia Eye Institute and Hospital, Dhaka Kumudini Welfare Trust, Mirzapur, Tangail Lions Eye Institute & Hospital, Dhaka Mymensingh Medical College, Mymensingh National Institute of Advanced Nursing Education and Research, Dhaka National Heart Foundation Hospital & Research Institute, Dhaka National Institute of Cardiovascular Diseases (NICVD), Dhaka National Institute of Cancer Research & Hospital, Dhaka National Institute of Diseases of the Chest and Hospital (NIDCH), Dhaka National Institute of Kidney Diseases & Urology (NIKDU), Dhaka National Institute of Mental Health (NIMH), Dhaka National Institute of Neurosciences & Hospital National Institute of Nuclear Medicine & Allied Science, Dhaka National Institute of Ophthalmology (NIO), Dhaka National Institute of Preventive and Social Medicine (NIPSOM), Dhaka National Institute of Traumatology and Orthopedic Rehabilitation (NITOR), Dhaka National Institute of ENT, Tejgaon, Dhaka Shaheed Suhrawardy Medical College, Dhaka Sheikh Hasina National Institute of Burn and Plastic Surgery Sir Salimullah Medical College, Dhaka.

Bangabandhu Sheikh Mujib Medical University (BSMMU) is the premier Postgraduate Medical Institution of the country. It bears the heritage to Institute of Postgraduate Medical Research (IPGMR) which was established in December 1965. In the year 1998 the Government converted IPGMR into a Medical University for expanding the facilities for higher medical education and research in the country. It has an enviable reputation for providing high quality postgraduate education in different specialties. The university has strong link with other professional bodies at home and abroad. The university is expanding rapidly and at present, the university has many departments equipped with modern technology for service, teaching and research. Besides education, the university plays the vital role of promoting research activities in various discipline of medicine. Since its inception, the university has also been delivering general and specialized clinical service as a tertiary level healthcare center. There service is very good

Bangabandhu Sheikh Mujib Medical University popularly known as PG Hospital, is the first medical university in Bangladesh. Before becoming a university, its name was Institute of Post Graduate Medicine and Research. It is located in Shahbagh, Dhaka. Right next to it there are two another institution these are 'Bangladesh National Meuseum' and 'Bangladesh Institute of Research and Rehabilitation in Diabetes, Endocrine and Metabolic Disorders (BARDEM)'. The Institute of Post Graduate Medicine and Research (IPGMR) was established in Dhaka in 1965 to provide postgraduate courses in medical education. Although responsible for post-graduate teaching and research, this institution did not have degree-granting powers. It was entrusted to Dhaka University. Dhaka University used to offer MBBS degree in many medical colleges including IPGMR program. On April 30, 1998, it was converted into a full-fledged medical university through a parliamentary ordinance. Although the MBBS course was introduced, the institution earlier offered only post-graduate education. The new university was named after Bangabandhu Sheikh Mujibur Rahman. This university has a hospital which is equipped to provide quality treatment. The university has a total of five multi-storied buildings; Block A, B, C, D and Cabin Block. Education, research and treatment run parallel in this medical university.

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

MCU - Today, 5 Dec 2023. Thank you very much to Suster Ria, Suster Dwi, Suster Fenti, Suster Putri dan Suster Wulan who help us in serving and guiding during the MCU process. We are satisfy with the service and all paramedics support for our heath check up.

I am recovering from Bell's Palsy and require therapy treatments. I am very happy with the services and treatment from the staff here. Nurul and Ben provide excellent services. They are friendly and motivating too. Very well done!

Good service as always, the schedule is always in time. Thank you Drg Rahma Natalia, nurse Utari n nurse Kiki for your kindness and good service to my kiddos.

I went to the emergency to remove stitches , the assigned person to do this left two stitches in side my finger and now I have an infection. Very simple thing was not done properly, imagin what they will do with more complex medical operations!

I have delivered my baby last week, c section, generally, the service was really good, nurses and doctors were helpful and kind. The only thing I did not like was the nursery section, they were trying to push for formula feeding although we told them we wanted to breast feed the baby. They should help mothers with the breast feeding instead of just choosing the easy way for them.

Regardless of the prices I left the hospital in pain because the doctor didn’t show up (the resident doctor) public relations called I asked for the doctor then the nurse as well promised to call a doctor so I waited for more than an hour and no one showed up… also the insurance office are not professional at all they sent the request to the wrong address so I had to call the insurance my self internationally and follow up with them asking for approvals. Advice: 1- make sure to verify with the insurance while at the admin & insurance and make sure they send the paperwork to the correct address. 2- ask the administrator and the doctor before you get in the room and make sure they promise to provide you with the decent service and won’t let you alone in pain for a long time. 3- If you find a better option better hospital then just go for it. Good luck

A really big THANK YOU to Dr Bernard for his remarkable and exceptional skill in saving my limp. Been in road accident twice, yet I'm lucky enough to met with Dr Bernard. A very well experienced, talented and down to earth Orthopaedic doctor that put his life long skill into saving my limp. Not only he is being helpful to my needs during my recent admission, he also explained in details about my surgery and conditions. Yet after the surgery, I do not suffer any severe pain and I recover well.

It’s been around 3 months since my second cataract operation and I’m still marvelling at going around without glasses, for the first time in almost 60 years! Summer’s coming and I can wear RayBans without contact lenses, thanks to Doctor Howard and his team. Thanks also to the management and staff at Sungai Long Specialist Hospital for their friendly professionalism.

Good place and friendly staff here. From security guard, front desk, customer service staff, nurse and even the doctors here are very helpful, caring and friendly. Super thanks to Dr. Ng C.K who help deliver my baby. My wife have a pleasant delivery experience for our first born baby. And also thanks to Dr. Alex who really care with babies. Thank you for the follow up too. The midwife here are very friendly and willing to teach you how to feed baby if you are first time daddy/mummy. Especially the gentle Indian midwife lady, very knowledgeable on how to take care babies and teach my wife on latching the baby. Best things is the car park area are free. Although space is limited, but security guard able to guide you to park and they allow you to double park by providing phone number. So if someone getting their car, they able to call you. Such a lovely and super friendly specialist hospital. Just like their name “博爱医院”. A hospital that filled with love and care.

I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.

I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !! Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening! Overall the rooms are newly refurbished and very comfortable. Thank you!

5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there. Dr’s were very professional from the very start till the end. Thank you again and highly recommended

TERRIBLY SLOW!! 1 hour in a queue for payment and medicine collection. I’ve been using this hospital for several years and the service is significantly getting worse. There’s no SMS or any notifications to let you know when your queue is coming up, so you have no choice but to wait patiently in the waiting area. Staffs were nice and friendly but there must be something totally wrong with the system or process. Please take this as a feedback to improve your service.

I prebooked my consultation and surgey from New Zealand at Sikarin Hospital, Their International team made everything so easy for me, beautiful hospital, very clean and all the staff i encounted were fantastic, My Doctor in urology dept was excellent as was his team. I am happy to recommend this hospital to all travelers and of coarse the lovely Thai people. Thank you.

The service usual great but now just dropped below acceptable. Loud construction noise in waiting area, long wait time. Very disappointed

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

A hospital where service quality is at its maximum. We felt safe and comfortable from the moment we entered the hospital, thanks to the attention of everyone working. Thanks

Following my son's vision-related complaint that appeared within a few days, we made an appointment for the nearest date and time without asking the doctor's name. We would like to thank our teacher Fatih Meydanoğlu for his detailed examination, diagnosis and attitude that puts even a small child at ease. We are glad to have met you.

Psychologist Ezgi is very nice and speaks English.

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

Regular patient here. I’ve been to this hospital for several reasons; general med check and other diseases. First of all, the nurses & hospital staff service was always top notch. I would say if you’re lucky, you’ll get the good doctors. My endocrinologist was the best, detailed explanation, helpful, and did not prescribe unnecessary meds (even suggested me to purchase meds from outside hospital for cheaper price). During COVID 2021 I was also hospitalized here, I was very well taken care of by the nurses. I think the doctors also prescribed good meds as I got better fast (severe symptoms). However one time I was hospitalized due to breathing issues, the ENT/lung doctor seem to prolong my stay with excuses that the blood test result has not come out even after 3 days, while eventually they let me out after some xray test only? Because of that I had to pay more than my insurance coverage. Also I did general med check here twice. First doctor was super nice, she talked kindly and checked detail. However the second doctor was not really nice, explained briefly and seems like he wanted to just end the consultation soon lol. Anyway, will continue the treatment here with my fave endocrinologist!

1sr. The line between medical science and medial malpratice is thin.a thin green line. The only green they cacre about here is $$$$ the science of greed is whaht is important here. Your health isnt They will financally profile each client to see the most they can get out of them. Spent hr on phone got a quote, went in same thing same question now 45 000bht more expensive. To ALl doctos writing prescription for profit isnt been a doctor. Ita been a murderer. This place is sfilled with them. Want get addicted go here. Thailand has great memdical services and great doctors. They just are not here. Run to another

I had excellent care at this hospital and can’t recommend it enough! I went in for just a 6 month follow up appt and had sudden severe abdominal pain while there— ended up admitted and a CT scan showed a small bowel obstruction. By the evening I was in the ICU and had emergency surgery with 30cm of necrotic bowel removed. I spent 9 days in the hospital with excellent care in a private room. I am a former surgery scheduler and medical assistant in the USA, and the quality of care is the same if not better— no staff shortages here! All doctors and RNs speak English and even the nursing support staff attempt to speak some English—much better than my very limited Thai language skills. I am now over a month from discharge and healing well with no issues at all. Really happy with my care at Sukhumvit Hospital, they saved my life! Prices were always given for tests and procedures beforehand, a little surprising coming from America, but always good to know. Compliments also to my Thai AIA health insurance policy that paid for all but $520usd of my inpatient hospitalization bill!

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

horrible experience with unprofessional management. Can't expect high standard infection control nor get a favourable medical services. If you are reluctant to get hospital service here, please keep protective and suspicious view all the time.

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.

Don't get rehabilitation medicine here. The local general hospital is better. They see patients as money pots.

Some doctor professors are unkind I don't know how someone with that kind of personality became a doctor. Especially orthopedic professors are not at the level of doctors.

If possible, it is better to go to a university hospital in the metropolitan area. In the medical field, fat is less competitive. Even if I press the bell of the hospitalization room, they say no, but when I ask people in the metropolitan area, they say it's strange. If you ask a question from a hospital in the metropolitan area or a doctor or nurse, the answer will come.

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!