Parathyroidectomy in 130 Oncology clinics in Asia

Customer Relation Officer Ms Lim Bee Yuan - Very friendly, helpful and nice. She gave me a mask when she saw I forgot to wear mask. So caring!! (thumb up)... And she is giving a positive quote and energy when we are waiting outside the ICU room. So lucky BTMC got this kind of good employee :)

I have been asking for my medical report that supposed to share via email last week. It's been 3 weeks since I have visited the gynae there and already called thrice to check the report status but no proper response from the clinic. Every time the answer is doctor is reviewing the report and we will call you by TODAy!!! But it never happened until today. Very disappointed with the service.

I am a stroke patient here since August 2023 and I have been doing my physio treatment at Bukit Tinggi Medical Centre, Klang. I am under the care of Ms Sharynn. She offered her assistance and expertise in her duty of work. Under her care, I got a very speedy recovery and I am very happy that I am able to walk very fast and stable. I like to thank her and her whole department assistance offered to me. All of them are very friendly and helpful.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

Terrible experience. Doctors are happy to write false medical records for some reason and upon asking to correct it they don't want to. They cancel appointments because they don’t want to have to deal with the issue. The service staff who they give the issue to don’t respond to emails or return calls. The place looks great however the service has been a nightmare.

Did a sleep test here and stayed for a night. All the staffs are very professional and caring. The room was comfortable and had everything you need. I myself also worked in healthcare and really appreciate the high standards of practice here. Hospital food was surprisingly very nice. I got boiled rice with seabass soup which was delicious. You can also order other meals from the restaurants in the hospital (Coco Ichibanya / Seefah) Highly recommended.

Be wary of their dual pricing practices! My brother (Thai) needed MMR and tetanus vaccinations, so we scheduled an appointment with a specialist on the 8th floor (section C). Upon settling our bill, the cashier had to rectify the charges, having mistakenly charged my brother the "foreigner rate," which was a staggering 1,800 baht higher. It is appalling that even this self-proclaimed international hospital resorts to such discriminatory pricing schemes. Needless to say, this hospital has earned a spot on my personal blacklist.

Ward 2B All the nurse in 2B like everyone own them billion dollar, they are not come to help their patient nor patient family members. All your nurse will only know how to restrict you to do anythings.. without suggest alternative solution. Hey... Patient and the patient family members paid money for treatment...not paid money come here and let you order or instruct them with nonsen reason of yours.. but when the family members ask your nurse to do things, they will just know how to say " I not sure", " You just wait Doctor", " You wait 1st I come later" " You need to wait" Eventually nothings your nurse manage to help nor they really successfully help.. Cause after 1000 years also they didn't come to help the family members. .... Such lousy service in nowdays, you think how long your hospital can sustain..

I am very grateful to Dr Mogan for he has done a great job in getting right in the whole diagnostic process. He is very detail, sincere and capable in addressing the rootcause of my illness with proper proposal to me. I am a difficult to treat patient with precondition of 3 years serious iron deficiency anemia due to heavy menstrual disorder. I came all the way from KL to Ipoh see Dr Mogan for second opinion as recommended by my mum and sis. This is the best O&G specialist I have seen so far compare to a few gynae I met. Kudos to Dr. Mogan and all Fatimah Hospital nurses and staff. Two surgery in less than a week, I wouldnt be able to make it through without your support. Thank you for helping me in regaining my health. My heartfelt gratitude to all. God bless all of you.

Last month on 17/6, I was admitted to Hospital Fatimah into emergency ward due to intestinal problems gets me into pain for a day. The request is from me to the one of hospital in Ipoh due to family also at home. The surgery has happened on 18/6, and it is OK but I’m not get used to this due to after abdominal surgery, so I was able to get help from the nurse in charge on day and night. The doctors in charge are helpful for the first time into surgery process and it’s been over 3 weeks, I’m moving on for abdominal recovery. But one thing it is discomfort is, the private hospital is becoming other’s patients private hotel. Usually there will be less noise but the patients nearby are quite noisy. But whatever, I hope that I am on smooth and get well soon.

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

Why does a hospital labeled "World Class" provide an ultrasound schedule a month later? This issue isn't recent; they could have addressed it by adding more machines to handle the patient load. St. Luke's moved Maxicare to their HMO Concierge, despite the limited space in the small building. Only a few individuals can enter the office, leaving others waiting outside in the sweltering heat.

The service when checking in is quite nice and welcoming, unfortunately, for me it's downhill after that. Very very noisy nurses, it takes minimum of 10 minutes before a nurse comes to my room after pressing the red button because my dextrose kept beeping since it was almost empty. this happened several times. What if it was an emergency?!

I’d say majority of the staff are very well mannered and trained. Everytime I ask anyone that works there some information, they guided me immediately. I’d say the art building though is a bit old and dirty but the main building is pretty clean and sometimes confusing to navigate. Better to bring in cash or card because unfortunately their gcash doesn’t work. One of the downsides in some of the services here are usually packed with people so best to call in advance. I do love the service and the professionalism but this is definitely a very expensive hospital. Besides all this, there are food places inside where they serve really good food.

Best Orthopedic Hospital in Dubai. We have experienced amazing care and service from this Hospital during our visits. We are very impressed and happy to see the nursing team members very helpful at all the time especially Ms. Shiny and Ms. Florence. The entire hospital team provided the best service beyond our expectation.

I recently had the privilege of working with Linda as my physiotherapist, in Burjeel Hospital - Dubai Branch, and I cannot emphasize enough how grateful I am for her dedicated efforts in helping me fix my shoulder problem. From start to finish, Linda displayed an exceptional level of professionalism, expertise, and genuine care that made my journey to recovery a smooth and positive one. Linda's extensive knowledge and skills in physiotherapy were evident from day one. She was able to accurately diagnose the root cause of my shoulder issue and develop a comprehensive treatment plan tailored specifically to my needs. Throughout the process, Linda took the time to explain each step of the treatment, ensuring that I was always well-informed and comfortable with the exercises and techniques she recommended. Furthermore, Linda's warm and friendly personality created a comfortable environment that made me look forward to each appointment. Her positive energy and genuine interest in my well-being truly made a difference in my overall experience. It felt like visiting a close friend who genuinely cares about your recovery journey.

I did my knee surgery there with Dr. Nadir Darwish, one of the best Knee Consultants in the region and Dr. Waleed along with their professional team including Mr. Nasser Jadallah who was very helpful. Ms. Tarteel the nurse on duty during my hospitalization was very friendly, polite, and helping.

Big buildings but nurses not experienced, did not use gloves for dressing, did not position me properly for the dressing and generally fumbled their way around a very simple wound dressing. Big No.

Hospital was clean and staff spoke English well, so it was easy for us to communicate. However, we went in for a simple wound dressing and they did not handle it well. One of the nurses handled my wife’s bandage with her bare hands. Also, they only had low quality gauze type bandages; we earlier got a higher quality elastic bandage, and composite wound dressing at another hospital.

Very high cost of blood tests. And there is only one reason - you are a foreigner. It is better to go to an appointment here and get tested elsewhere. But the welcome here is worth it, the staff speak English and are very polite. The hospital is beautiful and clean, nothing to complain about.

The nurses are bad and my roomate dont relate with my disease(mine is infectious disease)

Clean and good services

The hospital is quite clean and clear.

The hospital has clean space and rooms, modern and fairly new facilities, and quite enthusiastic staff. The dishes in the hospital meals are delicious and delicious, my mother complimented me after eating them (3 meals/day are included in the hospital room fee). But the wifi in the room is weak and not prepared for patients with pillows and blankets, so it is a bit lacking in this regard. Hopefully the hospital will improve so that patients and relatives can be comfortable and worthy of the money spent.

It's not an international hospital, as they are trying to make it look like. They don't provide translation service. And their administration are laggy and corrupted, just trying to make people move round and round without giving an actual response, especially any case regarding English. The quality of room is acceptable in comparison to price, but the services are not that good.

I am a person who is quite sensitive to hospitals because of spiritual factors. But when I come here I feel comfortable (good energy field). Surprisingly, the leaders of this side focus on finding treatment solutions for customers to prevent diseases with advanced technology instead of focusing on business to make a profit or cure. Focusing on helping customers prevent illness is a place I think few places do. So satisfied Not to mention the visibility is also very far, so there are diverse examination areas or treatment functions suitable to the needs of customers. My family also experienced medical examination and treatment at the hospital here. Service is okay. Delicious food. The space is clean and airy. Regarding price, I have a life guarantee so it doesn't cost money. Basically, when you come here, there are enough services for both patients and caregivers. No need to worry about going out. If you come here, go in the direction the rocket is pointing, don't take the road according to Google, it will be a bit flooded. In the near future, there will also be apartments and a medical school here. There's also aeomall next door for convenient shopping for what you need.

Good service. Staff's are very friendly to the patients. Good doctors. There are more than 2 pharmacy. Clean and hygienic wards. There are wending machines which we can get our snacks quickly. Good cafeteria. Theres a children play area in the 8th floor. There are fish tanks in every floor to entertain the kids. There are bill paying machines where you can pay your phone bills or any other bills quickly. There's no free parking, slow elevators.

I had a fantastic experience at Asiri Hospital! The atmosphere is calming and welcoming, creating a comfortable environment. The staff members were incredibly friendly and attentive, making me feel well taken care of throughout my visit. Additionally, their easy-to-access services made the whole process smooth and hassle-free. I highly recommend Asiri Hospital for anyone seeking quality care in a pleasant setting.

The service of this pharmacy at the ground floor is terrible. I had to wait about 20 minutes in the front desk to handover my prescription. There is no clear procedure to purchase the medicines. The front pharmacist guy takes too much time to read the prescription. Once you pay, still have to wait like another 20,25 minutes in the queue to collect your meds. Certainly, not satisfied at all about the service from the ground floor pharmacy.

No one can do wrong. Worst experience I've ever had with an online appoinment. By mistake I had set up a physical appointment for an audio appointment. But there is nothing else to do but act like that. Shame on you Durdens. keep my money.

My wife and I go for a medical check up every year to Durdans Hospital due their quality service over the years. However, I was surprised about their service level this time. No one is caring for us and no one to guide us. There was a meal for our package. We waited more than half an hour in the cafeteria to receive our meal like beggars. But nothing received. Then we left the hospital without having breakfast even though we had paid for it. Highly disappointed.

Durdans Hospital in Colombo is an exceptional healthcare facility that leaves a lasting impression with its warm and friendly staff, ensuring every patient receives the utmost care and attention. Our experience at this hospital was nothing short of outstanding, starting with the welcoming and compassionate staff members who made us feel at ease from the moment we arrived. The rooms at Durdans Hospital were thoughtfully designed with patient comfort in mind. From the cozy beds to the well-appointed amenities, they provided a comfortable and soothing environment throughout our stay. The hospital took care of every need, ensuring that essential items like toiletries, towels, and water bottles were readily available, eliminating any worries for patients and their families. One of the highlights of our experience was the attention to the patient's dietary needs. Durdans Hospital went above and beyond by providing food and tea to ensure the patient's well-being during their recovery. The meals were prepared with care and consideration, catering to individual preferences and dietary restrictions. The comfortable bed with a control panel allowed the patient to adjust their position and find the optimal level of comfort. This thoughtful feature enhanced the recovery process, allowing patients to rest and recuperate in a personalized manner. The 24-hour service at Durdans Hospital further exemplifies their commitment to patient care. We were impressed by the round-the-clock availability of medical staff, ensuring that patients had access to assistance whenever needed. This level of dedication and support is a testament to the hospital's dedication to the well-being of its patients. The well-maintained bathrooms with hot water showers added an extra touch of luxury to our stay. This attention to detail in providing essential amenities contributed to a sense of relaxation and convenience. What set Durdans Hospital apart from others was their consideration for the patient's family or guardian. Even in normal rooms, a bed was provided for the guardian, along with comfortable chairs, a table, and a TV. This thoughtful provision allowed family members to stay close to their loved ones during their hospital stay without compromising on comfort. Budget-friendliness was another aspect that impressed us at Durdans Hospital. Despite offering excellent facilities and services, the hospital was mindful of being accessible to a wider range of patients, making quality healthcare more affordable. In conclusion, Durdans Hospital Colombo is a haven of care and comfort that stands out for its friendly staff, comfortable rooms, and well-thought-out amenities. From the provision of essential items to round-the-clock services and budget-friendly options, every aspect of our experience at this hospital was met with the highest level of care and attention. If you're in need of medical attention in Colombo, Durdans Hospital is undoubtedly an excellent choice that prioritizes your well-being and recovery.

Lanka hospitals offers the latest medical technology. There are good doctors and spacious waiting areas. However, the reception staff, counter staff at the OPD's aren't cordial at all. I was sitting there with my father for almost an hour before another patient told us that we have to get our eyes checked before we go to the doctor, There were no instructions to do so on entrance, nor did the OPD 2 staff enquire, till I went and checked it out. I thought that it was very inconsiderate. The canteen was okay with two food outlets- one serving average food at a very affordable price where as the other took orders.

Utterly disappointed about the behavior of the staff,so unwelcoming and not courteous to come forward and provide service to their customers, I guess the government hospitals have a better service than this hospital. Basically the customers should walk over to the staff and inquire things to detail and they simply make themselves feel at home attending to their very own discussions and etc. customer service is pathetic!! I’m surprised as to how this hospital operates at this rate with an underrated staff with a negative attitude. I’d never chose this hospital over any other,even in an emergency.

Good caring and nice hospitality. Cool and Clean environment. Friendly environment for discussing with doctors and nurses. But you need to wait more than 2 hrs after discharging for finalizing the bill. Also you should double check the bill since it is not reliable. Specially for room charges.

Hospital

They don't even accept you even in an emergency situation if you are a foreigner. Even as a Hokkaido university student I was told the doctor is busy with other patients and has no time to see a foreign patient... I was standing at the first aid/ emergency section with my hand bleeding.. I was just told to go somewhere else and was handed a printout with an emergency ph no of Sapporo city emergency services ( The irony ) I was just told to call that and try my luck.

in spring and snow 👌

There are people everywhere who like bullying and harassment. Ruthless bullying and harassment of elderly people, patients, and their families Bullying and harassment from people wearing white coats is especially sad. Even though I only have 10 minutes to enter, I feel like I want to get out of the center as soon as possible despite being bullied. I don't want to stay here and have my soul hurt. Also posted on YouTube etc. Bullying and harassment by medical personnel really amazing Where should the elderly, vulnerable, and cancer patients go? Will you be saved?

Due to lung cancer, he was abandoned by other hospitals and went to a cancer center. The survival rate has reached 10%, but thanks to the care of my doctors, I will soon be in remission. This hospital is bright, kind, and kind. Everyone from the doctors to the nurses, the office staff, and the cleaners are warm-hearted. I feel like I'm going to do my best to cure my illness. If you are depressed because of cancer, please seek medical treatment!

The route is easy to find if you use the Tomei Expressway. I was able to buy ekiben at the in-hospital convenience store. If I have a chance, I would like to try the observation restaurant as well.

The office staff, teachers, nurses, nurses, and caregivers are all kind and helpful.

My father at home was hospitalized with cancer. We become indebted to. Doctors, nurses, everyone, be kind. Everyone was polite and I felt at ease.