Percutaneous balloon mitral valvuloplasty (PBMV) in 29 Cardiac surgery clinics in India

Recently I had to admit my mother here in an emergency. The staff is very rude and they didn’t allow me to be with mom as a primary caregiver. In fact they didn’t inform me anything about my mom’s health condition what treatment was going on etc. they treated us all as if my mom was put in a jail. There was no emergency help staff who could guide and explain us through all the protocols. We were restlessly waiting in panic until the morning to wait until doctors consult. The staff didn’t even give the basic information like her BP stats and what food she had eaten. I believe we have the right to information and doctors are supposed to give us the periodic updates on the medical conditions. They kept everything under the wraps in the name of hospital protocol which we were never informed before admission. We had to forcefully take discharge and move her to another hospital where her health improved significantly

Doctors of course were good, nurses n ward boys r also nice. Main is d rooms n hospital maintenence as compared to what they are charging per patient is in absolutely pathetic condition. I wonder in our country we never get quality as compared to what one is paying for.

My mom was admitted to this hospital on 16th May for AVR & Ascending Aorta surgery. Surgery was successfully done by Dr. Ramakanta Panda. Best part of the hospital is Dr. Panda and the nursing staffs. The nurses took care of my mother like their own family member. Sister Sape, Pranita & Pallavi are few names that I remember. All others were equally good. Sape is missing from the photos but I will always remember her. Hoping for the best.

I am devanandhana santhosh.Today i visit ENT department Dr. Sonia mam. she is very calm &quite . she is very friendly to all the patients. The service of the staff &the doctor is very good. I recommended this doctor for your family ENT medicine .You are being called as God's hands, Thank you choosing this profession. Thank You For Giving Me a good service 😊

It was great experience all the staffs including Doctors, Nurses are very gentle and caring, when ever calling for help always nurses and staffs are there for helping with a smile on face. I'm leaving the hospital today in a very good mood. Everyone was very helpful and cooperative in the nursing care, housekeeping, and guest relations departments. Will undoubtedly recommend to all of my friends and family. ♥️

I have good experience in ENT department. Recurring ear infection was my concern for many months. By Dr Sonia's treatment, I got great relief. Thank you doctor and all staff of B and B memorial hospital.

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

Everything was perfect The doctors and staff are very caring, efficient and handle everything with great deal of understanding and patience. There is no time wasted or any waiting during any off the procedures. Highly recommend this top hospital and their doctors, thanks Dr. Arneja .

Better than any other hospitals i can think of. Admission and treatment is very good . staff is good. They will take good care of your patient . they take great and immediate care of the patient . Special thanks Dr Arneja sir

"I recently had the excellent experience of having my father undergo bypass surgery at Arneja hospital. I can't praise the hospital staff enough for their friendliness and cooperation. They took care of everything exceptionally well, and all the services provided were spot on. Any doubts or concerns we had were promptly addressed. I highly recommend this hospital for the exceptional care and support they offer."

Highly skilled and professional doctors and staff . They are very approachable. Hospital premises are well maintained. Seamless internal procedures help to avoid delays. The insurance department and billing section is very helpful in expediting the process . Would like to make a special mention of Samad Shaikh from insurance department for excellent service making the billing process hassle free for us.

The experience was truly excellent. The doctors and nurses were incredibly supportive, and the facilities were top-notch. I must give special recognition to Samad and insurance team, who made the claim process and document submission incredibly smooth for me.

We had heard mixed reviews about this hospital before we went there but we have only had positive experience every time we have visited the hospital. Manipal hospital is the best place for treating cancer in Goa. We have received excellent treatment right from the surgery to the chemotherapy. The doctors, nurses, the support staff- all of them are polite, helpful, courteous and very professional. The hospital premises are so clean and maintained well.

Good Hospital, If any Emergency then come to this Hospital. Dr. Jagdish Parikh Dr. Chirag Parikh and Dr. Nabar are really very good doctors staff also supportive to patients and visitors.

The hospital is good but some staff as usual are very insensitive specially sonography department and the staff. My father on wheel chair he had sonography appointment but bcas of some issues i needed male staff .. the sister denied saying untill u admit we can't give male attendant. Than I request her to keep my rest files with her and I'll go inside the sonography room with my father she denied for that either. Than they said we will nt give you sonography report on the spot I said it's urgent as he needs to be operated rudely the Dr says ' Humko aur bhi kaam hai and patient hai, hum sirf aapke liye nahi baithe hai' so mine is a scheduled appointment and I was before time n you very well known that how many area the sonography has to be performed and I'm paying for that. So you should have given the rest appointments accordingly. So now next day that too after requesting they said to come and collect at 11 am as I had Dr appointment but than also it was not ready and they said it will take time so I had to scream and get the work done all this after they knew how emergency it was. Now as my father was on wheel chair so when we reach the hospital gate their some car was inside the premises and we had to stop the car at gate n take him inside so the nurse came to drag the chair but while going the cab driver was very old so he couldn't take inside I told the same nurse let's pull the wheelchair outside. Now conveniently she denied giving the reason ' Hospital wheel chair are nt allowed to cross the hospital gate' like really I saw with a straight face n told her wat happened when we arrived bcas ur hospital car was there than the rule change. She behaved deaf hear but I told I'll complain she was affaired than. Even the male attendant was sitting and not wanting to help. Seriously sonography dept and staff needs to be better this gives Hospital a negative remark but hospital is really good !

Can get very good treatment for Heart related problems. Good specialist doctors are available in the hospital. Hospital Near to Kings circle railway stations from walkable distance.

Yesterday I had been there for eye check up.they did the check up but kept the file with them what rights do they have to keep my file with them?? They said aapko chahiye medical records se Xerox le lo rubbish services from 9.30 am to 1 at noon I was there there was. One test they did without even asking me that test should have been done if I opt for cataract surgery there.

Had a comprehensive health checkup done with which I was satisfied. There seems to be little sanctity of time given for appointments in the OPD. I was given appointments at 3.45 and 4.30, whereas I could see the concerned doctors only at 4.45 and 6.30, respectively. I’m not sure if anybody should get an MRI done here. The Hospital’s MRI report was rejected by their own doctor on account of being ‘incomplete’.

Undoubtedly one of the best hospitals in Mumbai. Well qualified and experienced Doctors. Prompt & Efficient service by Nurses and Mousis. Centrally located. Am writing this based on my more than 45 years with the hospital. Wish and hope they can do something about parking of vehicles, specially for seniors. Best wishes.

I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

Artemis such a great hospital with the good staff , doctors, surgeons and have the best management . The behaviour of the doctors and staff is very well to the patient. I want to say thanks to the OBS and Gynae Dr Renu Sehgal and Team Dr. Nidhi Dr. Anshika and also specially thanks to DR. Varun for treatment of my wife Pinki Sachdeva on 5th Sep 2023. She was stresses and worried as all other doctors said it will be very serious surgery Finally had a consultation with Dr Renu and her team, and it was amazing experience the way she explained each and everything to my wife after which we were so confident. Special thanks to Coordinator Dr Geeta for taking care of all the admission and tpa related process. Entire process from surgery to recovery was very smooth and all the credit goes to Dr. Renu and her team. Amazing doctor and her team. I would recommend it to everyone. We stayed in the hospital for 3 day and everyone did their job with great dedication. Thank you Dr.Renu Sehgal and other Doctors, Nursing staff, other helping stuff . I also thanks to Dr Reshma and ICU staff for support to recover from problems, Regards Harish Sachdeva

All doctors and staff are good. But during Echo test I feel this hospital is very big. But there is less machines for echo testing. Patients have waited minimum two hours waiting, this is not good. I am also noticed staff of Echo testing room specially female staff mostly busy in talking and busy in their mobile chatting. As this result patients have waited for more time for their turn. I want request from the management of Artmis Hospital, please check about your services and staff.

artemis such a great hospital with the good staff , doctors, surgeons and have the best management . the behaviour of the doctors and staff is very well to the patient. i want to say thanks to the nephrologist DR. VARUN MITTAL. my father's surgery ( kidney transplant) is under dr.varun mittal , dr. manju agrawal and dr.gopal. dr. alice is a very sweet and very kind hearted doctor.

My experience at Jaslok was really good. I felt comfortable and always taken good care throughout my stay at Jaslok. Dr. Chibber assured me throughout the entire process , and his mild smiles always conjured me up. His team of doctors were also very knowledgeable and provided all sorts of timely assistance. Thanks for taking good care of me.

I wanted to express my gratitude to Dr Shailesh Raina and his team. They are truly exceptional. His expertise, compassionate care and clear communication made my experience very positive at Jaslok Hospital. Thank you for your support. Thank you for your dedication to your patients; it truly makes a difference. Best regards, Surya M

My mother was admitted to Jaslok for a small surgery. I'm really impressed with overall ease in all the processes, starting from admission to billing and TPA insurance. Staff is very polite and helpful. We had taken Class-A single occupancy room and it was pretty good. I must mention that the food served was tasty and filling. All the doctors and nurses we interacted with, were patient and guided us with all our concerns and queries. Overall, I'm happy with the experience and thankful to the entire team for their services.

Officers and staff of Yatharth Hospital are extra ordinary. Their spirit of service to patients is in transcendent beyond. They are excellent in nature and behaviour. May God bless them all.

Very bad experience today , waiting time for gynaecologist almost 1:30 H:M , pregnant women had to wait for more than 90 min . Doctors timing should be informed at billing counter if not available.

Yesterday, I have visited there for an angiography test of my father in heart department. Honestly saying this is very good hospital with full of amenities and services. The most valuable thing is that all staff's behaviour is good and smooth. Doctors, nurses and other supporting staffs are behaving betterly and are giving their 100 percent to the patient. Patient attenders are also getting good services here like canteen, waiting sofa and sleeping area. I want to thank Yatharth Hospital and team for making such a wonderful staff management. Cost is high but services are satisfactory.

Had great experience at yatharth during our child delivery... Special thanks to my doctor Dr Mamta jha... She is the one the best and experienced doctor in greater noida. We had super smooth process for everything.. Nursing staff and hospital management is super flexible and supportive. I recommend yatharth for all to be parent.. and if you really want healthy mother and baby pls consult Dr Mamta jha 🙂

Located in sector 1 Greater Noida West. My mother was admitted here for Endoscopic and Gall bladder surgery. Dr. Amogh and Kushal were like a God figure for us as treatment went well and my mother is recovering well by God grace. Further also wanted to comment on the rooms and services. Supporting staff/nurses like Kiran, Oindrilla was amazing . Their services and support I would highly recommend. Keep it up The food was healthy and hygienic as well. Rooms were comfortable with all necessary things available which help the attendant to stay comfortable too.

Very good doctors and support staffs. They have done tremendous job. 1st day experience was bad due to emergency staffs unavailability and rudeness(when we complaint about their unavailability). They were busy in personal calls and gossips( but security guards of emergency ward was very supportive and helpful) but after admitting the patient everything was good. Doctors are very experienced and generous. Support staffs are very helpful and provided good support. Billing department is also very helpful in providing information and discharge was very smooth. I will give 4.5 out of 5(-0.5 due to 1st day experience).

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.

I have been coming here since last 2-3 years. It felt very good. But now I feel peaceful because of the Diwal decoration. It look nice . wish you Happy Diwali To all Hiranandani Hospital Staff and doctors / Team .

Doctors are awesome, one of the best in Mumbai. Service is pathetic !!! You go on pressing the call button for hours and no nurse comes in, highly miss managed, you will be going around without any help from here to there (as if it’s a govt hospital) and many such negative things … But again - doctors are really really great here!!!

Extremely clean and excellent team of Doctors available round the clock across all streams. The Hospital truly values Patients' waiting time and ensures speedy appointments and prompt medical attention.

Kudos to all nursing staff. They were a great support during the difficult times. Night staff were exceptional always running to people’s aid - I felt they were overloaded with work. Found new respect for the night staff The facilities staff were so polite, lot of patience and so respectful. They were amazing people. Over all great service and support. All of staff members were awesome people.

Aster CMI Hospital is having 5* Services in Healthcare sector. A class service providers in Multi Speciality hospital in Bangalore. Joined Emergency for different reasons and discharged with Smile. Thank you so much to Doctors Shashank, Akhila and Venkatesulu make my father speedy recovery. They are Master's in Consultation, Treatment, Lab Services and Car. Special thanks to Emergency, ICU, Insurance and Security Teams. Well Planned and Feel comfortable Hospital. ICU security - S Lakshmi Thanks

Worst hospital. Only because of good doctor we came here except that each and every thing here is worst. We were in the general ward and there was no nurse call option provided. My father was the attendant and he had surgery just 3 days back and he used to go near the nurse desk for help,l. Except a few nurses all others were very rude. The admission process took a long time because of insurance pre approval even if we had shared all documents 3 days before. Such a big hospital but for billing only one person was there which took a long time during discharge, Bought medicines from hospital of nearly 9k and not a single penny discount on medecine. All tests were 10 times more costly then outside. This hospital is just looting patients. If you have enough money then you can choose this hospital. There is no limit on looting patients here.

You guys don't think much about the staff letting work 12hrs continuously for 5days and give them duty on next day. This is an hospital and you guys need to keep your staff mentally and physically fit and not exploiting them. You such type of work ethic could lead to many legal cases so I request the HR department to regularly monitor the incharge and many of your staff are quitting there job so you better find the reason why they are quitting and stop recruiting the bunch of people every week.

This is my first visit with Escort Fortis hospital Jullena. One of the worst services in return of hefty charges by hospital against the services provided to patients and attendent. On the cash counter only one resource is there who is managing discharge of IPD patients, emergency patient registration,issuing of ward pass,answering of query call,handling patient attendents. It is really called save 100% money without hiring man power. It took 30 min for me just for the patient registration. Nurse in emergency rudely behave with patients. She was on mobile and doctor asked her to attend the patient then after 5-10 min she start work as per Dr instructions. She didn't use curtain to cover the female patient and start procedure. In emergency there is a bed but bed sheet of patient bed looks very dirty not washed properly. There is no glucose bottle stand on each bed of emergency. Really Fortis hospital only charging royalty amount from us. I recommend hospital management have a look of holy family hospital and learn hospitality cleanliness and administration from them. At least holy family hospital has sufficient staff and caring nurses with clean floor and washrooms. I will give bed sheet photo also but patient was there and you can see there is no side stand there. Emergency bed charges 1000 Doctor 2100 Registration 200 Plus. Lab charges. Don't know how they are managing labs do they really take care of hygiene or not. Hospital charges are high and services in negative -100.

They deserved 5 stars for treatmet but i gave 3 for their billing irregularities. Please check your bill twice before making final payment. I've found inconsistency in their billing. Being an international patient they charged me in USD but refund my excess payment in rupeis for which i had to struggled a lot. Moreover they gave me counterfeit notes which they declined to replace from me.

Recently visited the hospital with patient. My experience was overall good. Staff are helpful in nature and doctor suggested us the best treatment available for my patient. The only drawback would be it's costing policy

Excellent customer service with a team full of energy-efficient. Good doctors the best in Delhi.

Apollo Hospital has a topnotch medical facilities, medical teams in almost health challenges. I strongly recommend the hospital for medical care.

Overall, it was a good experience. I am happy that my father had a good experience @ Max Saket. The Doctors, nurses, and the staff are very kind and cooperative. However, their billing team is very shrewd and insensitively money-minded. Cashless treatment here is NOT Cashless! Max Saket has a policy of requiring patients to pay the difference between the amount initially approved by the insurance company and the estimate provided by the hospital at the time of admission. While Max Saket did inform us of this policy upfront when we were taking the estimate, I am still concerned about the potential financial burden it may place on patients.

Best medical experience, staff is very friendly & professional and the same time They are always available for your query and concern. They also understand patients urgency. Special thanks to Gaurav kumar Singh, N Dharma & Duty Manager Usman ji from dialysis billing team.

Big problem in car parking and patient can suffer or any thing can happen 🤔 if you enter hospital entry gate 5 and 6 . Max hospital giving more facility for giving extra money for vvip parking 😑 . See photo 📸 and plz stop ✋️ money heist in your country There are no parking person in field or parking lot . Half hospital parking lot is empty because of no entry 🚫 but hospital staff is good

Today line for collection of report at radiology department was too much. The person responsible was either too slow or not experienced. At peak hours it is recommended to have assistance

Have been there twice (once for my wife and once for my father ) Very fast response and helpful team of doctors. The emergency room was clean despite being almost full and the doctors were very fast in attending to our problems. The support staff was also very helpful in assisting for all the required tests and formalities.

I have got my father treated here a couple of times. The emergency here is very informative and helpful. The staff was responsive too. Except for some small instances. The emergency’s doctors are very trained and exceedingly empathetic. Cleanliness was well taken care of too. And in case of any complain there are contact details printed all around the hospital.