Bilateral varicose veins surgery in 34 clinics in Cambodia, Indonesia, Malaysia, Philippines, Singapore, and 2 other locations

Why does a hospital labeled "World Class" provide an ultrasound schedule a month later? This issue isn't recent; they could have addressed it by adding more machines to handle the patient load. St. Luke's moved Maxicare to their HMO Concierge, despite the limited space in the small building. Only a few individuals can enter the office, leaving others waiting outside in the sweltering heat.

The service when checking in is quite nice and welcoming, unfortunately, for me it's downhill after that. Very very noisy nurses, it takes minimum of 10 minutes before a nurse comes to my room after pressing the red button because my dextrose kept beeping since it was almost empty. this happened several times. What if it was an emergency?!

I’d say majority of the staff are very well mannered and trained. Everytime I ask anyone that works there some information, they guided me immediately. I’d say the art building though is a bit old and dirty but the main building is pretty clean and sometimes confusing to navigate. Better to bring in cash or card because unfortunately their gcash doesn’t work. One of the downsides in some of the services here are usually packed with people so best to call in advance. I do love the service and the professionalism but this is definitely a very expensive hospital. Besides all this, there are food places inside where they serve really good food.

Better triaging system in ER than other hospitals like Asian hospital. The staff in ER have truly taken care of us. The room (regular private) is also very clean and frequently being taken care of by the housekeeping. The doctors and nurses are also very accommodating and have truly taken care of us during our confinement. Please continue to be a patient centered facility.

Felt like we were in a Hotel than a Hospital because of how clean the building is and the staff were very courteous, friendly and accomodating. Even though we went there for a walk in accommodation, the service was fast. Parking was a bit confusing though, so glad there were signs in every corner that guided us to B4.

The hospital itself is organized and beautiful, the nurses and staff are nice and attentive to my inquiries. While waiting the hospital offers snacks and drinks like water, coffee, and some juices. Place is clean The toilets are clean everything is good. You can't say bad about St. Lukes of course except for the price LOL😅. St. Lukes no.1

I did have a motorbike accident with several injuries. They admitted me to the hospital, wehere they carried out the necessary checks, including blood test, including x-ray, including CT scan. To have full picture of my various injuries. Afterwards the surgeons did an excellent job stitching me together, and after operation care was excellent. The nurses are very caring, the stuff is highly professional, the doctor speaks English, and if there is a communication problem, Google translate is always of a great help. They ensured a perfect hospital experience, despite my accident in a hospital, which has to be highly recommended due to its professional staff, including administration, nurses and doctors. Great job done!

Thank you very much to the excellent Dr Tran Quoc Khanh, nurses and staff. I really appreciate the ‘honest’ and efficient care that I received today. I came in for a last-minute general health check report (to support a work permit application to another country). All simple tests including urine and blood tests were comfortably completed in one afternoon. Cost was around 2.5million which is a very reasonable fee given the quality standard of service. Hospital is nice and clean and overall in good condition. International section is on 4th floor of Block C. Very easy to get to from the road entrance.

Customer service very bad. Don't want to even try and contact the insurance even if you have full international coverage. Procedures urgently need a review.

Big buildings but nurses not experienced, did not use gloves for dressing, did not position me properly for the dressing and generally fumbled their way around a very simple wound dressing. Big No.

Hospital was clean and staff spoke English well, so it was easy for us to communicate. However, we went in for a simple wound dressing and they did not handle it well. One of the nurses handled my wife’s bandage with her bare hands. Also, they only had low quality gauze type bandages; we earlier got a higher quality elastic bandage, and composite wound dressing at another hospital.

Very high cost of blood tests. And there is only one reason - you are a foreigner. It is better to go to an appointment here and get tested elsewhere. But the welcome here is worth it, the staff speak English and are very polite. The hospital is beautiful and clean, nothing to complain about.

The nurses are bad and my roomate dont relate with my disease(mine is infectious disease)

Clean and good services

The hospital is quite clean and clear.

High-end & premium hospital with very poor services. Everything is slow and unsystematic. Average waiting time is around 1hr ++ at each location (from at the clinic reception, meds collection at the pharmacy) The clinic receptionist were very unprofessional, loudly gossiping about their other colleague at the front desk area, I can clearly hear what they were talking while I was sitting at the other end of the room. There are more than 4 counters at the pharmacy but only 1 pharmacist was on duty at a time to hand over meds to the customers. I think the service at some gov hospitals are far way better than here.

Exellent service, all the staff, nurse and the doctor are amazing, you know that the are working wholeheartedly. The hospital is clean, treatment is done with procedure which make patient not waiting to long.

You can be in pain in comfort. The service is always efficient, with friendly and comforting nurses and doctors. There is a porter man that will accompany and bring you to xray places. The menu is always yummy and you can choose your food from the menu one day ahead. Everything is healthy but flavourful. The room is a single room with a sofa bed for someone to accompany you. Since I am covered by insurance, the cost is not under me, but I have to be referred with a referral letter and admitted. Otherwise, it would be quite costly to be treated here.

Gleneagles Hospital Gleneagles Hospital is a 221-bed private hospital in Singapore that provides a wide range of medical services and surgical treatment. Trusted, extensive and international - Gleneagles' network of multi-speciality private hospitals provides world-class excellence, from superior clinical outcomes to the highest standards of quality and care. As the signature international brand under IHH, Gleneagles hospitals are located in Malaysia, Singapore, India, China, Hong Kong and Brunei. Each offers dedicated personalised care and comprehensive modern facilities for ultimate comfort. Our continuous strive for excellence and superior care has been embedded in our culture since our first hospital opened in Singapore in 1959. At Gleneagles, empathy is at the heart of everything we do. We recognise that feeling better begins with knowing that they are in trusted hands, and that is why our patients and th

Very undesirable environment for some of group of the employees with no SOP from HR. Without proper protocol for meal time duration. Limited food variety in-house for the group of employees. Shift/annual leave schedule planning with non standard protocol and left it to department in-charge with unequal treatment subjected to their whim and fancy. Management may need to review to provide a better positive work environment to all.

Came to one of their clinics located here. Given wrong station exit info by Goggle maps (had to wait and cross the traffic junction twice), and exit 1 is the correct exit that leads up to the hospital. Staff at the front desk should be more attentive in the morning when patrons approached the desk. Had to "interrupt" to get to the right building.

Like most of the reviews say, it's true they are all about making money. As for quality of care, I can't say. They scared me away with the price. Much higher prices than American hospitals. When they quote you a price, they say it's not much and it's unbelievably high priced. The positive is they are very organized and most of the staff is quite friendly and helpful.

I don't know what other people complain about. The service was good and the price was somewhat reasonable. The only issue I had was that the doctor was sick (coughing and sneezing), and my fiance caught it from him and then gave it to me. Now, she is in the hospital with a high fever. I am not sure why that guy was allowed to work in that condition and without a mask. But hey...🤔🤔

This review is due to a lack of knowledge that simple. As a foreigner I recommend that all other foreigners and locals stay far away from this hospital. That goes for anybody who may be sick, unless it's an emergency I would avoid this hosptial like the plague. I had a PET scan done at a different hospital that only has Vietnamese speaking doctors who cannot read me my results in English. My wife did research prior to the scan and she was told by FV Hospital staff that I could bring my PET scan to this hospital to have it read and relayed to me in English. I was warned that sometimes the CD Rom the other Hospital provides with the images works and sometimes it doesn't. I felt they've done several of these and were knowledgeable. That was until I tried to call today to make the appointment. I now have my PET Scan in hand and I called this Hospital back to set an appointment to have my results read to me. This morning my first point of contact was the operator who answered the phone. While I was delighted that a human answers, not a computer phone system, my call was answered by an unknowledgeable team member that has no idea the Hospital offers the above PET Scan reading service. When I explained the above, she asked me what area was scanned my hip, my neck, my back? I said, you are obviously unaware of what a PET SCAN is, it scans the entire body head to toe. Please get me someone who knows what a PET scan is, she instead asked me to go on your website and fill out a form. I declined and asked for her boss, she instead took my phone number and saying she will call me back. She did not call back, she had a Hospital interpreter call me back who said "I'm sorry we do not have a PET Scan here". I said I know that and I told the other lady that I do not need the skin I already have the scan from another hospital and all I want is your doctor to read it to me". She asked for another call back, I agreed and waited. While waiting for her second call, I went to their website and completed the appointment form which let's you book IMAGING Department no sooner than two days out. I completed the online appointment form. The interpreter called me back saying they can read my PET Scan from the other hospital but the doctor is abroad for the next 3 weeks and asked me to contact them again at that time. I said, Thank you and hung up. About 5 minutes later I got a phone call from my web submission which had a text box I could enter text " I would like a doctor to read my pet scan from another hospital" this was the last individual that called me back today saying "I'm sorry we do not offer a service that reads your PET SCAN service". I told her this unbelievable, so many unknowledgeable team members so this 1-Star review was coming and would remain here until Hospital management trains their employees properly on what services are and aren't offered. When management contacts me and informs me that training has been completed, I'll adjust this review. Otherwise it's well deserved and will remain here.

Thank you to the kind and heart-warming staffs in ED who had me when I got troubling stomach :). I really appreciate your help and kindness as I was feeling really sick and uncomfortable. I think I could not find any hospital which is better than Vinmec in HCM.

I am writing this to express my gratitude and appreciation for the excellent service and care that you provided for me and my family. You are truly a world-class hospital that deserves recognition and praise. From the moment we arrived at your hospital, we were greeted by your friendly and professional staff, who made us feel welcome and comfortable. Your facilities are modern and impressive, with state-of-the-art equipment and technology. Your doctors are highly skilled and experienced, who diagnosed and treated our conditions with accuracy and efficiency. Your nurses are caring and compassionate, who attended to our needs and comfort with patience and kindness. Your pharmacists are knowledgeable and helpful, who explained and dispensed our medications with clarity and convenience. You have exceeded our expectations and delivered the best quality of care that we could ever ask for. You have made a difference in our lives and we are forever grateful. Thank you for being such a wonderful hospital that we can trust and rely on. Sincerely, A happy and satisfied patient

My brother and his wife, my sister were in HCMC last month, they all came here to see the doctors by that time. We must admit that the medical service at Vinmec Central Park deserves a solid 5 stars. The staff , especially all nurses were so empathy and helpful. The doctors spent time to explain everything so clearly, addressing our concerns with patience. When we come to collect medication at the pharmacy, we were impressed by the organized and tidy of this place. The hospital facilities are so clean. Overall, the level of care and attention to patients' needs truly set this hospital apart, making it deserving of a top-notch rating.

Bad management. I spent time from 12:00 pm to 18:30 pm for a simple health check-up which took longer than some public hospitals. I waited for hour just to pay the bill because the staff forgot and skip my queue. The rest of the service was okay.

Very professional, very active staff. Hospital services are at satisfactorily accepted. Nurse at the surgery clinic are very keen to provide professional services. We do appreciate.

Overall, the doctors, nurses, and staffs here treats me really nice. The place looks new and clean. I'm staying the premium ward, the doctor came to make sure hows the symptoms going everyday, he's super friendly🥹. The food are clean and fresh(I usually have shrimp for choice of proteins).

Excellent treatment. Very caring doctors and nurses.During a very difficult and stressful time I was made as comfortable as anyone could be. They saved my life and for that I am eternally grateful

Horrible service. The nurses don’t have experience or understand patients need. The doctor doesn’t have bedside manner. Please be aware if you want to get in touch with doctors when she/he is not on duty. They will not response to you at all. No on call doctors. The worst private hospital in Thailand.

The only day I visited Bangkok, I decided to go see a doctor incase of an infection. The nurses were very professional and kind. But the doctor I consulted was extremely rude, took a picture of my wound and explain his doctor's lectures. He didn't even offer to clean my wound. Didn't even let me explain what caused it. Prescribed antibiotics which was 1900 baht, back in the country where I live, augmentin is half the price cheaper than this. I like the hospital. My family's been going here alot. But this particular doctor threw me off with big disappointment and experience.

A very 'for profit' hospital driven by income with astronomical price charges and services. There is nothing special about the organization except the exorbitant billing. Customer service agents flood the floor 5>1 patient.

Doctors either are unskilled or have no interest in fixing patients' issues, only simply prescribing various tests and treatments costing lots of money :-((

5 49 Thammalak Place Rd, Ram Inthra, Khan Na Yao, Bangkok 10230 This is the exact location of Synphaet hospital. Previous one was 7 mins away, my driver could not find it. Hospital just next to "Ram Inthra Kor Mor 9" station.

Regular patient here. I’ve been to this hospital for several reasons; general med check and other diseases. First of all, the nurses & hospital staff service was always top notch. I would say if you’re lucky, you’ll get the good doctors. My endocrinologist was the best, detailed explanation, helpful, and did not prescribe unnecessary meds (even suggested me to purchase meds from outside hospital for cheaper price). During COVID 2021 I was also hospitalized here, I was very well taken care of by the nurses. I think the doctors also prescribed good meds as I got better fast (severe symptoms). However one time I was hospitalized due to breathing issues, the ENT/lung doctor seem to prolong my stay with excuses that the blood test result has not come out even after 3 days, while eventually they let me out after some xray test only? Because of that I had to pay more than my insurance coverage. Also I did general med check here twice. First doctor was super nice, she talked kindly and checked detail. However the second doctor was not really nice, explained briefly and seems like he wanted to just end the consultation soon lol. Anyway, will continue the treatment here with my fave endocrinologist!

1sr. The line between medical science and medial malpratice is thin.a thin green line. The only green they cacre about here is $$$$ the science of greed is whaht is important here. Your health isnt They will financally profile each client to see the most they can get out of them. Spent hr on phone got a quote, went in same thing same question now 45 000bht more expensive. To ALl doctos writing prescription for profit isnt been a doctor. Ita been a murderer. This place is sfilled with them. Want get addicted go here. Thailand has great memdical services and great doctors. They just are not here. Run to another

I had excellent care at this hospital and can’t recommend it enough! I went in for just a 6 month follow up appt and had sudden severe abdominal pain while there— ended up admitted and a CT scan showed a small bowel obstruction. By the evening I was in the ICU and had emergency surgery with 30cm of necrotic bowel removed. I spent 9 days in the hospital with excellent care in a private room. I am a former surgery scheduler and medical assistant in the USA, and the quality of care is the same if not better— no staff shortages here! All doctors and RNs speak English and even the nursing support staff attempt to speak some English—much better than my very limited Thai language skills. I am now over a month from discharge and healing well with no issues at all. Really happy with my care at Sukhumvit Hospital, they saved my life! Prices were always given for tests and procedures beforehand, a little surprising coming from America, but always good to know. Compliments also to my Thai AIA health insurance policy that paid for all but $520usd of my inpatient hospitalization bill!

Good service

I m foreigner, they always have someone taking car me very well and speak English, very good service and dentist (so fast) no appointments and good doctors.

Visit several times for the dentist and outpatient, the price is reasonable and service is quite efficient. Facilities with food court and 7-11. Pretty good hospital, just need to call and check your doctor appointment before you go.