Ross operation in 179 Vascular surgery clinics in Asia

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

About a year ago, I underwent heart valve replacement surgery.The doctor gave thorough explanations and the nurses, even though they were all young, treated me with great care. Even patients who complained due to stress were treated with sincerity. When I was in the ICU, the assistant doctor had to take me to the bathroom every hour in the middle of the night because of the diuretics I was in. When I apologized, she said with a smile, "Don't worry about it, it's fine!" I was able to spend my time with peace of mind. I am very glad that I had the surgery at this hospital. Even though the food is low in salt, there are about 3 side dishes, so I think it's satisfying.

Thank you everyone for your kind response! It's clear to see that he puts his patients first. My illness, which had not been detected even though it had become serious at a major local hospital, was immediately discovered here, and I was given very detailed care, arranging for surgery and the prognosis. I believe that it is the best hospital in the world in terms of technology, service, and everything else.

Three years ago, I had a blood vessel transplant and catheter surgery for coronary artery stenosis and angina pectoris here, and since then I've been going to the hospital regularly.It's a clean hospital, I feel comfortable, and it's conveniently located near JR Kishibe Station, which is helpful.

"Nasty" hospital is what my experience says about this hell in our city. It's a nightmare filled with unpleasant and aggressive behaviour with both patients as well as their family members. The staff has no sense of politeness or social well being and unfortunately they shouldn't have been in this field of serving people. They charge more and care less. If you don't believe my words then please go pay a visit and you'll understand what I'm trying to say.

My father was a patient of Dr Santosh Kumar, who has gone through double knee replacement operation under him. Please note that he personally does not do any operation, does not come to floor or talk to patient. He is just there to recommend patients for knee surgery and then his team does all of the activities on behalf of him. We did not see him or talked to him during the whole admission time. He does not come to floor even. His team was only did the OT. After OT, only the sisters informed us that OT is done and handed over the empty packets of knee transplants.(no interaction with doctor). Even during surgery follow ups, only his junoir doctor saw him. The hospital itself could have been organized in better way. The beds are used are of old days, same lifts are used for patients and visitors which make you wait for long even if you want to go just 1 floor (no stairs). And remember only veg food is provided to the patients. But the staffs and sisters watching over my father were helpful and never showed any attitude. Wish it is same with all the members of the hospital.

"A heartfelt thank you to Dr. Anirban Neogi for being the guiding force behind my father's miraculous recovery from a road accident with multiple challenges—let multiple ribs fractures, fracture in left clavicle + left scapula, left sided haemopneomothorax + left lung trauma, AAST grade 4 splenic trauma, Haemoperitoneum + AAST grade 1 liver injury etc... .A team of doctors has been reffered Dr. A Bhattacharyaa(Radiologist), Dr. N Deb(Orthopedic), Dr. S Ghosh(Surgeon), Dr. M. K. Mahata(Neurologist), Dr. M Mitra (Anaesthetist) exhibited unparalleled expertise, skill, and unwavering dedication throughout the treatment. Their ability to navigate such complex injuries with precision and compassion is nothing short of remarkable. Our family is immensely grateful for Dr. Anirban Neogi and all reffered Doctor's for life-saving intervention and the exceptional care provided. A true heroes in the medical field. Thank you doesn't seem enough!"

MCU - Today, 5 Dec 2023. Thank you very much to Suster Ria, Suster Dwi, Suster Fenti, Suster Putri dan Suster Wulan who help us in serving and guiding during the MCU process. We are satisfy with the service and all paramedics support for our heath check up.

I am recovering from Bell's Palsy and require therapy treatments. I am very happy with the services and treatment from the staff here. Nurul and Ben provide excellent services. They are friendly and motivating too. Very well done!

Good service as always, the schedule is always in time. Thank you Drg Rahma Natalia, nurse Utari n nurse Kiki for your kindness and good service to my kiddos.

I would not recommend Mediclinic Dubai Mall at all. Whilst it is very convenient to get to if you live in downtown, the service I have received has been extremely poor - for example doing a blood test and then being told two months later (despite chasing for progress updates) that they had followed the wrong procedure so have to repeat the test. The customer service is not good - it is difficult to get hold of their customer service team and often get passed between various different people and teams. I would recommend that you go elsewhere for treatment, the American Hospital in my experience is much better.

Dr. Chandan is an exceptional gynecologist who seamlessly blends expertise with a friendly demeanor. Her approach creates a comfortable environment, fostering trust and ensuring patients feel at ease throughout their visit. Highly recommended for their professionalism and compassionate care.

This one of those facilities that asks you how you're going to pay before they ask you what you need. As long as they are taking your money first their patient care, response and followup is absolute garbage. I have a thread of calls and emails that went to at least 5-6 people just to simply get them to respond to me after my consult on a matter they told me to email about. They gave me the wrong email address. They promised to call and never did. I followed up 5-6 times. They are incompetent, disorganized and simply don't care. Despite expressing my dissatisfaction nobody bothered to also follow up. Spend your money or insurance elsewhere.

Wiated for more than half an hour for the otolaryngology in the morning which they have only one person to handle. One of the worst services in the lab and xray where there are no reception or order. You could wait for hours without even being busy.

Negative experience at lab as well parking, it takes average time to blood draw more than hour!! and struggle to find parking, no response or action, although we highlighted serval times to management safe your time and avoided it.

Long delays even with appointments. Not quite sure on why they use appointments.

Efficient and helpful staff. Their app is also excellent in updating results for lab tests or radiology tests. Me and my family have had a good experience in this hospital.

the pregnancy doctors there are very bad unless one man doctor. specially the doctor sukainah is a not good doctor just want take quick action for making surgery by fast time. and for following up will give only few minutes to talk and some subjects of pregnancy are very lack,need go out to another hospitals. ,no responsibility. no care patient. experience there is very hard and complexed.

The one star here ⭐️ is for the new building and equipment. Time management at the ER is a mystery. The staff are nice but will X- ray you for anything even a fever !. This one experience makes me concerned about the stock price and the company performance!

Our experience with BIMC was exceptional. Highly caring and skilled staff led by Dr. Priangga who provided great care and follow up the following day. Many thanks to all at BIMC.

Very good hospital. I had a triple ankle fracture in September. Everybody is speaking English. Surgery was done perfect! Medication was very good, i felt nearly no pain! Recovery is really good, i can go cycling again.

Staff is super slow. You may book an appointment and then wait for hours. And every time they Will day that you is a next one. For payment l, minum half an hour waiting for then to make up an invoice. Very dissapointing service, but specialist doctors are generally good

I lived most of my life suffering from pain and discomfort that kept getting worse. I was diagnosed with endometriosis 2 month ago and underwent a surgery with Dr Gul Rana. From the initial consultation to the surgery and follow-up care, the entire process was smooth. She made me feel comfortable every step of the way. The surgical procedure was success, I walked out with a set date for laparoscopic surgery. After 7 days of my surgery, I walk out of her clinic but this time pain-free, healthier and feel more confident. Thank you, Dr. Gul e Rana and her assistant Ms Manju for being so so nice and helpful. Thank you once again for your exceptional care and I immensely more grateful for the care I received from CSH staff and Specially nurses. I highly recommend Dr. Gul e Rana to anyone seeking top-notch gynecological care. If I had the option, I would give Dr. Gul e Rana a perfect 10-star rating! Her compassion, understanding, calm demeanor, and genuine care for her patients are truly remarkable. Her extensive knowledge allows her to explain complex matters in a way that anyone can easily grasp. She is the best...❤️❤️❤️

I was referred by a friend to see one of your specialists, but I'm experiencing difficulties with the booking system. The staff handling the process lacks in customer service and marketing skills. Instead of retaining customers, they seem to be pushing them away. I suggest implementing more engaging scheduling options to keep patients interested.

Thank you so much Dr Sarah Alam Endocrinologist for the difference you make in the lives of your patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement. I am a diabetic since 2018 and visited many doctors. They just prescribed medicines and I couldn’t control my sugar level at all. I wanted to give a try at the Canadian Hospital and I went there in August. When I visited Dr Sarah Alam Endocrinologist my Hba1c level was at 9.9 and yesterday after the test it was down at 6. Such a vast improvement. Dr Sarah’s aim was to control my sugar level. She is so skilled at what she does. I had a lot of health complications when I went to her and now I feel a lot better in every aspect. I never thought I could get better, but she put me on the right medications and gave me the proper treatment. She is keen to know about everything that affects the patient, and treats even the slightest problem they have. Also, she respects your phone calls and messages and replies timely. She calls personally to check up on you. I had the best experience with her, I recommend her to all diabetics who are with uncontrolled sugar levels and others who need to visit an endocrinologist. She’s the best in Dubai. She’s a remarkable doctor and a professional I can trust.

HANNAH KIRÁLY i hope you will read my message because the surgeon who disfigured me is the same as yours. And even though i spoke very little it to those around me, i met three people who were completly disapointed in having breast transplants done by this surgeon. Like you, I suffered enormously psychologically from the result of this operation. My face wasn’t the same at all and that wasn’t the goal!! I also woke up during the operation because i was choking from the blood running down my throat. I heard voice of the nurse only at that moment. The result was a disaster and i had to have three operations in another hospital to repair the damage.

I gave birth at Yanhee Hospital with Dr. Apichat. He’s excellent and very good and experienced in natural as well. At the beginning I want to go with natural and he always pro with it. But in the end I choose to do C-section, And I had fabulous experience and I recovered after 7 days and being able to do everything normally and the incisions healed very well. Dr. Apichat understand English but he will reply in thai. However every international client of yanhee hospital will get assistant/translator for every checkup and during the stay for delivery. Highly recommend Sai Htun Win (Sonic) he’s excellent and very helpful and professional! Couldn’t be more happy with all free things he has done for me and my family! I had amazing birth experience with this doctor and this hospital, they willing to help me with everything they can do since the first time i come here.

HORRIBLE EXPERIENCE I waited one full hour to get a facial done. And that’s after complaining along the way. Very unprofessional and waste patients time. Each step took 15/20 mins. There’s no communication about how long I should wait. I always come here but today was the worse experience. Never ever again.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

Regular patient here. I’ve been to this hospital for several reasons; general med check and other diseases. First of all, the nurses & hospital staff service was always top notch. I would say if you’re lucky, you’ll get the good doctors. My endocrinologist was the best, detailed explanation, helpful, and did not prescribe unnecessary meds (even suggested me to purchase meds from outside hospital for cheaper price). During COVID 2021 I was also hospitalized here, I was very well taken care of by the nurses. I think the doctors also prescribed good meds as I got better fast (severe symptoms). However one time I was hospitalized due to breathing issues, the ENT/lung doctor seem to prolong my stay with excuses that the blood test result has not come out even after 3 days, while eventually they let me out after some xray test only? Because of that I had to pay more than my insurance coverage. Also I did general med check here twice. First doctor was super nice, she talked kindly and checked detail. However the second doctor was not really nice, explained briefly and seems like he wanted to just end the consultation soon lol. Anyway, will continue the treatment here with my fave endocrinologist!

1sr. The line between medical science and medial malpratice is thin.a thin green line. The only green they cacre about here is $$$$ the science of greed is whaht is important here. Your health isnt They will financally profile each client to see the most they can get out of them. Spent hr on phone got a quote, went in same thing same question now 45 000bht more expensive. To ALl doctos writing prescription for profit isnt been a doctor. Ita been a murderer. This place is sfilled with them. Want get addicted go here. Thailand has great memdical services and great doctors. They just are not here. Run to another

I had excellent care at this hospital and can’t recommend it enough! I went in for just a 6 month follow up appt and had sudden severe abdominal pain while there— ended up admitted and a CT scan showed a small bowel obstruction. By the evening I was in the ICU and had emergency surgery with 30cm of necrotic bowel removed. I spent 9 days in the hospital with excellent care in a private room. I am a former surgery scheduler and medical assistant in the USA, and the quality of care is the same if not better— no staff shortages here! All doctors and RNs speak English and even the nursing support staff attempt to speak some English—much better than my very limited Thai language skills. I am now over a month from discharge and healing well with no issues at all. Really happy with my care at Sukhumvit Hospital, they saved my life! Prices were always given for tests and procedures beforehand, a little surprising coming from America, but always good to know. Compliments also to my Thai AIA health insurance policy that paid for all but $520usd of my inpatient hospitalization bill!

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

Efficient, clean, and seemingly well organized. Central area very confusing to navigate.

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

horrible experience with unprofessional management. Can't expect high standard infection control nor get a favourable medical services. If you are reluctant to get hospital service here, please keep protective and suspicious view all the time.

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.

Don't get rehabilitation medicine here. The local general hospital is better. They see patients as money pots.

Some doctor professors are unkind I don't know how someone with that kind of personality became a doctor. Especially orthopedic professors are not at the level of doctors.

If possible, it is better to go to a university hospital in the metropolitan area. In the medical field, fat is less competitive. Even if I press the bell of the hospitalization room, they say no, but when I ask people in the metropolitan area, they say it's strange. If you ask a question from a hospital in the metropolitan area or a doctor or nurse, the answer will come.