Endoscopic third ventriculostomy (ETV) in 2 Neurosurgery clinics in Hanoi

Big buildings but nurses not experienced, did not use gloves for dressing, did not position me properly for the dressing and generally fumbled their way around a very simple wound dressing. Big No.

Hospital was clean and staff spoke English well, so it was easy for us to communicate. However, we went in for a simple wound dressing and they did not handle it well. One of the nurses handled my wife’s bandage with her bare hands. Also, they only had low quality gauze type bandages; we earlier got a higher quality elastic bandage, and composite wound dressing at another hospital.

Very high cost of blood tests. And there is only one reason - you are a foreigner. It is better to go to an appointment here and get tested elsewhere. But the welcome here is worth it, the staff speak English and are very polite. The hospital is beautiful and clean, nothing to complain about.

Everyone spoke English, I felt very safe in their hands. Doctor Nguyen Vinh Toan explained everything and answered all my questions , super nice and also the pharmacy . The cost for consolidation is 1300k and after 5pm it's 1800k.

Big and beautiful clinic, but the tests are too expensive (compared to Russia or even South Korea). The doctor I visited seemed professional. She sent me my test results the email along with drug prescription. For the price of services, I don’t know why they are so expensive. Teeth cleaning is more expensive than in Spain. Why do they think it’s OK to rip off foreigners? Not every tourists comes from US, and not everybody is rich.

It’s horrible experience when my friend examined in Department of traumatic and orthopaedics surgery. This comes from the attitude of the main doctor who was responsible for examining my friend, just a cursory diagnose without any appointment for in-depth examination. Terribly, he not only did not find the result but also OUTRAGED my friend because she uses insurance. More detail about this case, my friend has had a backache for a week so she decided to examine in Vinmec Time City with an advance appointment. When she came, a doctor named Hùng treat my friend uúnatisfactorily. He just touched her back and gave a conclusion with a doubt. And then, he told my friend should move on another medical department for examining. She did followed by the guide. But, no result was found in this department, doctor in here brought my friend back to the first department. In the second meeting, Dr. Hùng still stated that my friend was fine, just need doing more exercises, and he gave my friend an impolite attitude with a blame on using insurance in examining. Thus, the result my friend gave through the examine was AN OUTRAGE instead of a medical conclusion.

Like most of the reviews say, it's true they are all about making money. As for quality of care, I can't say. They scared me away with the price. Much higher prices than American hospitals. When they quote you a price, they say it's not much and it's unbelievably high priced. The positive is they are very organized and most of the staff is quite friendly and helpful.

I don't know what other people complain about. The service was good and the price was somewhat reasonable. The only issue I had was that the doctor was sick (coughing and sneezing), and my fiance caught it from him and then gave it to me. Now, she is in the hospital with a high fever. I am not sure why that guy was allowed to work in that condition and without a mask. But hey...🤔🤔

This review is due to a lack of knowledge that simple. As a foreigner I recommend that all other foreigners and locals stay far away from this hospital. That goes for anybody who may be sick, unless it's an emergency I would avoid this hosptial like the plague. I had a PET scan done at a different hospital that only has Vietnamese speaking doctors who cannot read me my results in English. My wife did research prior to the scan and she was told by FV Hospital staff that I could bring my PET scan to this hospital to have it read and relayed to me in English. I was warned that sometimes the CD Rom the other Hospital provides with the images works and sometimes it doesn't. I felt they've done several of these and were knowledgeable. That was until I tried to call today to make the appointment. I now have my PET Scan in hand and I called this Hospital back to set an appointment to have my results read to me. This morning my first point of contact was the operator who answered the phone. While I was delighted that a human answers, not a computer phone system, my call was answered by an unknowledgeable team member that has no idea the Hospital offers the above PET Scan reading service. When I explained the above, she asked me what area was scanned my hip, my neck, my back? I said, you are obviously unaware of what a PET SCAN is, it scans the entire body head to toe. Please get me someone who knows what a PET scan is, she instead asked me to go on your website and fill out a form. I declined and asked for her boss, she instead took my phone number and saying she will call me back. She did not call back, she had a Hospital interpreter call me back who said "I'm sorry we do not have a PET Scan here". I said I know that and I told the other lady that I do not need the skin I already have the scan from another hospital and all I want is your doctor to read it to me". She asked for another call back, I agreed and waited. While waiting for her second call, I went to their website and completed the appointment form which let's you book IMAGING Department no sooner than two days out. I completed the online appointment form. The interpreter called me back saying they can read my PET Scan from the other hospital but the doctor is abroad for the next 3 weeks and asked me to contact them again at that time. I said, Thank you and hung up. About 5 minutes later I got a phone call from my web submission which had a text box I could enter text " I would like a doctor to read my pet scan from another hospital" this was the last individual that called me back today saying "I'm sorry we do not offer a service that reads your PET SCAN service". I told her this unbelievable, so many unknowledgeable team members so this 1-Star review was coming and would remain here until Hospital management trains their employees properly on what services are and aren't offered. When management contacts me and informs me that training has been completed, I'll adjust this review. Otherwise it's well deserved and will remain here.

Thank you to the kind and heart-warming staffs in ED who had me when I got troubling stomach :). I really appreciate your help and kindness as I was feeling really sick and uncomfortable. I think I could not find any hospital which is better than Vinmec in HCM.

I am writing this to express my gratitude and appreciation for the excellent service and care that you provided for me and my family. You are truly a world-class hospital that deserves recognition and praise. From the moment we arrived at your hospital, we were greeted by your friendly and professional staff, who made us feel welcome and comfortable. Your facilities are modern and impressive, with state-of-the-art equipment and technology. Your doctors are highly skilled and experienced, who diagnosed and treated our conditions with accuracy and efficiency. Your nurses are caring and compassionate, who attended to our needs and comfort with patience and kindness. Your pharmacists are knowledgeable and helpful, who explained and dispensed our medications with clarity and convenience. You have exceeded our expectations and delivered the best quality of care that we could ever ask for. You have made a difference in our lives and we are forever grateful. Thank you for being such a wonderful hospital that we can trust and rely on. Sincerely, A happy and satisfied patient

My brother and his wife, my sister were in HCMC last month, they all came here to see the doctors by that time. We must admit that the medical service at Vinmec Central Park deserves a solid 5 stars. The staff , especially all nurses were so empathy and helpful. The doctors spent time to explain everything so clearly, addressing our concerns with patience. When we come to collect medication at the pharmacy, we were impressed by the organized and tidy of this place. The hospital facilities are so clean. Overall, the level of care and attention to patients' needs truly set this hospital apart, making it deserving of a top-notch rating.

It was my second time in Lina's clinic, and as good as the first one. Had my teeth cleaned and a veneer fitted on a broken tooth. Overall a superb service, Lina is very considerate, we discussed possible options (alongside the veneer) in advance, before the treatment began, and proceeded after my go-ahead. As it normally takes a few days for a veneer (essentially, a crown on a front tooth) to be made, a temporary filling was done to keep the hitherto shaped tooth ready for the final fitting. I received useful recommendations with regard to the temporary filling and after the veneer was placed on the tooth. The colour match was amazing, the tooth looks exactly like one of your own and it gives you a peace of mind every time you consider a smile :-)

The most rude, impatient condescending, dentist I've ever experienced and I've been to alot of dentists! I tried being patient with her mt first few visits bt ive had enough. I am writing this review outside of her office. If anything is inconvenient for her then she doesn't care about her patients. She laughed when I was concerned and in pain. If something isn't going correctly she will find a way to take it out out on you and start pouting. She has such a big ego and the level of unprofessionalism is insane!

My name is Maura Ackland . I visited Lina Dental Clinic from Australia on November 10th 2022. My request was to restore my nice white smile. In a week of gum and teeth treatment my dentist Lina did indeed store my smile. Lina and her staff were professional, gentle and caring. I am thrilled with my new smile and at a very affordable cost. I would recommend Lina Dental Clinic to my family and friends . Regards. Maura

My husband recently had extensive dental work done at this clinic by Dr Quang and his team. Before visiting Hanoi Nam provided very detailed information on what was required including extractions, bone graft and multiple implants. At all times the clinic staff were very professional and explained each stage of the work being undertaken. Clinic was of very high standard and very clean. They also provided flexibility of appointments to enable us to visit other cities in Vietnam and make a real holiday of it. We would thoroughly recommend and the cost is approximately one third of cost in NZ.

I've been visiting this dental clinic since 2018. Not only is it the best dental clinic in Hanoi, it is the best one I've ever been to anywhere. The dentistry is of the highest caliber for incredible prices. Never have I had so much attention to detail and sensitivity from a dentist and staff. They put so much pride into their work, and it shows. I can't wait to return. Who's ever said THAT about a dentist's office!?!?

I had 3 fillings here. Very pristine and clean environment. My dentist was very efficient and professional felt better then New Zealand. Very affordable cheap prices would recommend to all my friends visiting Hanoi. Also they have people who can speak English well explaining everything to you before operating.

My family all have their teeth examined and treated here! My baby is also getting orthodontics here, the service is very good, the doctor is very professional (TN in Japan), works very gently, advises customers very carefully. Full and modern support equipment. Very Japanese working style! 😀

As someone who is terrified of the dentist I highly recommend Udental for anyone in need of a dentist! The staff are friendly, calming and speak English. The atmosphere is peaceful and relaxing. I also appreciate the dentist explaining the steps that she will carry out before doing them.

5 stars, without a doubt! Many thanks to Dr. Uyên and team, who saw me on such short notice, when I was in tremendous pain. Extremely professional clinic, I would recommend to anybody in need of dental treatment. Great pricing too. Thanks!

Seldom write reviews but I arrived in Vietnam and needed an emergency visit to the dental clinic. Found East Rose via Google and omg, they're the best! Consultation and check up was free, and they only charge you for medication if required. By the end, the dentist said it was a simple issue and to go home and do saltwater gargles and that's it. They didn't push any unnecessary products or services AT ALL. Totally trustworthy and both the doctor and staff speaks English. The person who helped me book the appointment did so late last evening as well, past office hours. So glad I found them. I feel relieved after the check up.

I knocked my two front teeth out and damaged two others in a bad fall. I reached out to Rose Dental clinic and they booked me in straight away. Over the last 2 years I have received a bridge, 2 dental implants, crowns, bone graft, and gum graft. My favorite thing about this clinic is their attentiveness to their patients. They are straightforward, the price is great for their incredible knowledge and care. They treat you like trusted friends, and they're quick to respond to questions. I also deeply appreciate their thoroughness. Can't recommend them enough.

I had a new crown, on woe begotten, front tooth, 2 months ago in Sydney, were not heading back for at 6 months, so when i snapped it, i was in panic stations, my wife found this clinic via forensic examination, of reviews on google, and we couldn't be happier. Dr Thuy responded to a Wednesday evening email, and we were picked up, and underway, on Thursday morning, all done in 2 weeks. Dr Phat did the crowns, and i/we are very very happy with the result - my smile is the best it has ever been.