Non-vital tooth treatment in 262 Dentistry clinics worldwide

They requested that I leave a review, so I do so, albeit with some hesitation. I arrived in Florence with a cracked crown and they were very kind in seeing me, extremely quick and accommodating. The office was clean, and their staff was always kind, communicative, and reassuring, for which I am grateful. They were patient when I was indecisive (they convinced me that in paying more for a root canal, I would avoid future pain and sensitivity in the damaged area, and I did ultimately opt to do so, for a total of €1300). Fitting the crown was difficult, as I suspect is the norm, but at some point it seems they nicked on one of my neighboring teeth (or, hopefully, perhaps they left a dab of cement that remains there after over a month), and it required 3-4 different visits to adjust it. Anyway, the crown remained high enough where my other teeth wouldn't touch when I closed my mouth, which was so maddening. The dentist seemed like she didn't really believe me, and I left each time thinking, "OK, maybe I'm just being too sensitive and I'll get used to it." Finally, upon my last visit, the "main" dentist took over with great fanfare, and he was much more thorough, even polishing the surface of the crown, which made it much more comfortable in my mouth (which, by the way, I'm surprised the other dentist never did). Unfortunately, while the fit is better than before, it still does stick out every-so-slightly when I close my mouth, and now hurts when I eat. I'm hoping eventually I will get used to it and the soreness will go away, and I know that they would offer to try to help adjust it again, but after so many tries I just don't see the point anymore. Perhaps I should have articulated myself better when I was there -- I guess it speaks to the limitations of my Italian, or to me not wanting to complain too much -- but at this point after two months, my time in Italy is ending, and will have to visit my old dentist in the USA to see what's up. I wish I didn't have to do so, as it's going to end up costing much more in time and money in the long run, but that was the risk I took. Anyway, I hate to leave a negative review, but that's where I stand now.

During my trip from Australia, I faced a severe dental crisis. Fortunately, Dental Factor came to my rescue. I'm immensely thankful to the hotel that recommended them. The Dental Factor team was incredibly supportive, instantly putting me at ease with their jokes and laughter. They managed to make a daunting procedure feel remarkably simple and stress-free. The process was smooth, their facility was modern and clean, and the dentists were exceptionally skilled. I'm so pleased with the experience!

We had an emergency whilst we were travelling Italy. It was for both myself, pain & broken tooth, and my wife, pain, infection and possible crown. They booked us in as an emergency and were able to complete the work. Filling for me & tooth removal and implant for my wife. Crown will be inserted when we get back home. They speak English, which made things so much easier & explained the process. They were so professional, friendly, with minimal or no pain, and completed the work whilst we were in Florence. Would thoroughly recommend them. Thanks 😊

Excellent, well explained care by Dr. John Barton. Accepts international tourists at very fair prices. He is from the UK which made our communication very easy.

Perfect service not only in Italiano, also in English and spanish! Very good Experience and friendliest Workers i meet! Would come again instantly if we visit milano again and have a problem with our teeth

I have always had the best experience with the clinic and doctor Barton. They completely transformed my teeth and made them much healthier, stronger, and more beautiful. Would definitely recommend to anyone in Milan.

Very kind and understanding staff. As an English speaker I was worried about finding help abroad due to language barriers but ADAR was very helpful and they didn't suggest anything I didn't need. So grateful for their help ♡

the best American dentist in Rome! all of the doctors are very skilled and speak many different languages. they took care of me right away and did an amazing job. will definitely be returning!

My first day in Rome of a two week vacation I had a dental issue. I contacted American Dental and they were able to see me the same day. Dr. Loredana Carnovale Winter was wonderful. She was able to correct my issue and the price was reasonable. Thank you Doctor Winter!

They bothered me for how many months while my wisdom tooth was swollen and it hurt, they thought it was another tooth and I really struggled, since I told them it's not that tooth, they suddenly told me that I have to go to a jaw surgeon while they bothered me for 2 months with pain without telling me they say in simple words that they themselves cannot undertake me. A multi-dental practice without a maxillofacial surgeon seems strange to me, but even more strange that while they were monitoring the wisdom tooth for 2 months and telling me that I should have it removed, they suddenly wanted a maxillofacial surgeon. Plus they made me take a strong antibiotic 3 days before the surgery and I went there and they didn't even do it for me. Dentist for simple things.

I visited the Aristotle Polydentistry to check my oral condition with quite a bit of anxiety, I admit. After the inspection we launched the work that needed to be done. The clear prices, the existence of all specialties, the organization and excellent service reduced my anxiety quite a bit, but what drove it away completely was that I felt safe from the dental procedures. A few days ago I had an extraction of a damaged banker and it didn't hurt at all and I didn't see any blood. After three days they called me to ask how I was doing. I highly recommend it!

Soooooonnnn Initially the negative reviews are at least ridiculous! I was thinking about whether I will visit it and finally I did, luckily I didn't take what was written seriously! I don't think anyone should who is at least a sober person and doesn't believe that the nephelim will get into him with the x-ray!!!!!!!!!! I am in the process of getting my teeth fixed and I am amazed at their professionalism! Excellent doctors, kind people and at the reception, a very nice space with the latest technology, everything, they do the X-ray there, you don't run to diagnostics from here and there, perfect and easy parking! As a person who used to fear dentists I tell you in all honesty do not go anywhere else!!!! You will waste time and money! Visit it and you will remember me, I have no profit from people other than a proper job done on my teeth, I recommend it to everyone

My experience at the clinic has been amazing. Dr. Gallagher and his team are really diligent, caring and professional. I received a thorough diagnosis and treatment plan that was minimalist and practical. The treatments themselves have been comfortable and successful which I am super grateful for. I feel so lucky to have found a dentist I can trust in Barcelona having recently moved from Ireland. Thank you 🙏

Honestly a great experience – the team here is fantastic! After Dr. Alistair Gallagher determined I needed a root canal procedure on a Friday, he was able to work on my molar the following Monday. Dr. Gallagher is very knowledgeable, and put my mind at ease as he talked me through every step. This was one of the gentlest root canals I have ever had. Thank you so much, you wonderful people!

Very pleasant dental clinic! Fast and easy communication over whatsapp, and friendly receptionist. The dentist himself was very friendly as well, explained every step of what he was doing, and made it a very comfortable visit. Faire prices as well.

An amazing dentist. Made to feel super welcome and comfortable. Charming, very professional and a thorough examination resulted in quick painless treatment. Very cool office with Interesting memorabilia and awesome music playlist to soothe even the most nervous of patients. If you got a tooth problem and you’re anywhere in Crete, near or far from Heraklion, you have to pay this dentist a visit (location is easy to find)… You’ll walk away with better teeth and a smile on your face, he’s one of the most friendliest dentists around! Thanks so much for your help Doc! And the main poster on the wall in the office is ironically brilliant!

My friend couldn't sleep all night because of an inflamed molar, dr. George called him back as soon as he woke up and within an hour my friend got a practically painless root canal treatment. This has completely saved our holiday.

I contacted Dr. Vardakis at 4:00 AM on a Saturday for an emergency, while vacationing in Crete. He asked me how bad it was, and I said the pain was 9/10. He said: “see you in 30 minutes”. He was professional and caring and even funny. He also had a great playlist! I will never forget him for going out of his way to help me. (from Canada with love!)

When all other orthodontists in Amsterdam don't repair metal braces falling off teeth outside their clinic, Lassus gladly booked an appointment the same day evening. Perfect service

Bad customer care - lack of empathy and rudeness towards a new possible patient I couldn’t get an appointment for an emergency simply because it was a temporary crown from another dentist. I was told that anything initiated by another dentist is not something they want to interfere with. They would not even listen to the details - they just redirected me to another practice (Dental 365). I also wanted other new dental services from Lassus Keizersgracht but they wouldn’t even listen. If you absolutely want to be their patient, I assume the best way is to book an intake without providing too many details upfront. After you have registered this way, they might want to accept you as their patient.

Had to repost this review because for some reason, I cannot see it from their reviews anymore. Ok so, I saw this super fancy and credible looking clinic while I was walking towards home so I decided to register and move my dental services here. It was amidst the lockdown when I made an appointment and was really a challenge to make one. I booked 2 services - cleaning and filling. When I arrived, I was expecting to get the services I booked which is pretty normal however, my expectations turned into a nightmare. First, the dentist did only the upper part of my teeth. To be honest, I felt that she was trying to prolong the process so she could in the end tell me that she can only clean the upper part, but who does this kind of service? Number 1: We are in the period where booking an appointment is so difficult and Number 2: I have to go out with only the upper part of my teeth cleaned? Unbelievable. Second was the most traumatizing experience. Instead of getting fillings, the 2 dentists consumed my whole time just by taking pictures of my teeth, gums and even a portrait shot of me using atleast 3 different types of camera (By the way, I found out from a Dutch friend that this is a trick to get you charged big time but little did I know that you can always say no to this. Usually they will not ask and, you’ll think that this will just take 5mins but not, so be careful.) Had to book another appointment for the rest of the services (which of course will be in 2-3months). After the “photoshoot scam”, they were advising me to me to do certain services they offer which will then cost me almost 3000 euros. In the end, I walked away feeling so shocked about the whole experience with just my upper teeth cleaned. Wait, and there’s more… they are charging me an extra cost for the consulting time which I did not ask in the very beginning. How is this normal?"

DISORGANIZED. I made an appointment with Dental Hagens for a dental cleaning, knowing that my insurance covered 100% of this dental cleaning. During the consultation, the dentist decided to do an X-ray. The consultation ended and no one told me that I should pay an amount for the X-ray examination. Months later, I received a letter with a legal charge. So I questioned the Clinic to understand why they never sent me a letter before or even an email… The Clinic acknowledged that it never sent letters, however, that the outsourced company would have sent me two emails with confirmation of reading, claiming that I read the emails. I asked them to send me these read receipts as I'm pretty sure I haven't read them and they obviously don't have this confirmation. And now I have to pay 6 times more than the original amount.

Best doctor and the best team who are always ready to give you an appointment and always on time(no waiting and no delays). Very rare to find such perfect dentist and clinic in Netherlands.

Super team and availabilities. Recommend

Very nice place, English-friendly, they are always open to making an emergency appointment. The doctors are also always polite and are ready to answer your questions. Whenever I needed a scan, they did it instantly right there. Everything is very fast and clear!

Their fantastic team makes you feel very comfortable and at ease even for very unpleasant procedures. I had a wisdom tooth removal and the whole procedure took less than 30 min and was done so well I barely noticed the discomfort. Dr. Blijdorp is very approachable and friendly, which helped a lot with the stress of the procedure. Their practice is very conveniently located and looks beautiful. Its not my first visit and Im always impressed with their professionalism. Definitely recommend to anyone looking for highly qualified specialists.

First time in my entire existance I had a dentist who didnt hurt me. Ana Mar Amor Winkelmolen was super gentle, Im really pleased I wont have to stress out for my next visit.

Great dentist. Since I have moved to Amsterdam, I required emergency treatment and this practice managed to provide me a appointment on a few hours notice. Very friendly and I would recommend.

The dental hygienist was extremely gentle, she explained every step and was checking on me regularly. It was the most wonderful experience as my last cleaning at a different practice was pure torture. I am extremely thankful because now I can come back without any fear !

This practice remains a nice friendly comfortable place of professional women (and some men) doing excellent work. So glad I found them and left my other snobby guy who always made me feel bad. Thank you all.

I initially went there for increased sensitivity in my teeth. This is the opposite of what anyone can expect at the dentist, considerably high prices, i am even wondering if they are real dentists, no eye protection(i could not even breathe or open my eyes during the procedure(he made an injection that was painful for 3 days(painful injection site and I got numb for 5 hours afterwards), dentists go to the bathroom between anesthesia and procedure to pee then touches your mouth, dentist doesnt speak english, he asked me if I am in pain, and then started drilling, my tooth was healthy and he started to perform a root canal, which was unnecessary. He did not even completed it, he drilled then used temporary filling and gave me an appointment after 2 weeks despite that there is no infection !!!! Also nobody informed me of anything, when he finished his work(5 minutes) he told me to go to the reception to figure out what happened so the receptionnist had to explain to me that he did a root canal and that I need to pay 12,000czk, 3 meetings and no infection. In fact the receptionnist was the only kind person and she even tried to get me another doctor just to explain to me what happened Now after 1 week, the temporary filling got loose I am in excruciating pain and I can't do anything, he left my root canals opened because of lack of time( i had the appointment at 4pm, arrived at 3h45 and got admitted at 4h15, intervention went from 4h25 and 4h30), it litterally took 5 minutes, and I was in shock afterwards. This year I spent more than 50k czk on my teeth, and I AM REALLY STUCK! I am frankly tired of these supposedly 'czech dentists' who think they know better than anyone, is this how the medical field looks like here? Expensive and unefficient, what a shame, do not get impressed by their hardware, lasers, they dont use them, I am loosing my second tooth in 3 months and they were perfectly healthy before going to the dentist. Cash machine. ALSO, IF YOU READ THIS COMMENT, Run!

The first time I came to the clinic the doctor treated my tooth well. That’s why when later I had issue with another tooth I came there again. But unfortunately the doctor who did the procedure (plomb) first time was not working there anymore and I was very unlucky to be treated by another doctor (Kazakov). First of all no X-ray was done to check my tooth, he just put the plomb. After some time the tooth started to hurt more and more so I came again and he said (after the X-ray) that the nerves should be removed (sealed). He did the procedure. Later on I started to have again issues with the tooth. I had fistula. So obviously I went there again. They tried to open the tooth and roots to treat and re-do the procedure (reseal). It was very long process. There were no necessary instruments to re-open the roots and I had to wait while they were ordering them. Then, finally, when the I nstruments were there they could not reopen the roots, it was painful, no microscope was used (not sure if they have one, at that moment I didn’t know that it should be used in such procedure). Everything was done manually there were no special instruments which are helping to open sealed roots. In the end the doctor has invited another doctor to do this. Somehow they managed to open roots and put medicament and again sealed the roots and tooth. Unfortunately, I started again to have an issue. The tooth wasn’t hurting but when I touched it I felt some discomfort. I didn’t want to go to this clinic anymore, as it was obvious that they don’t know what they are doing. I went to another clinic to check. And on X-ray it showed that in my root there was an instrument left by the doctor and it’s started inflammation. And they didn’t even said me that the instrument has broken and it had to be removed. Obviously, they couldn’t do it because they don’t have required equipment and I doubt if they even have experience to do this. But if they would not hide this I would rather go to another clinic straight away and treat it properly. But now after more than one year I have to treat the tooth again. I just hope that now another doctor can save me the tooth. And yes I spent in Artstom ~ 10k, and now I need to spend much more. I totally agree with all the comments about smoking, rush and that doctor is not sensitive, did not explain anything and even more hid that I have broken instruments (they were 4 pieces there!) in the tooth. Definitely, I can’t recommend this clinic after such a terrible experience. Maybe it depends on the doctor but I would not play roulette. I hope that my comment will help someone and save from such an experience which I was unlucky to have there.

Last summer, we traveled from Croatia to Prague on holiday and unfortunately, even before the trip, problems started: inflammation of a previously treated tooth, which was repaired with antibiotics. During the trip, two more teeth became inflamed. It was a huge relief when I found out that I could be admitted to the Artstom clinic. Luckily my dentist from Zagreb sent me an ortopan. It took three visits: the endodontic treatment of the necrotic root canal (tooth 5) and extraction (tooth 8); and then the holidays truly began! I can wholeheartedly recommend the dentists from the clinic, for their professionalism, kindness, excellent communication, cleanliness of the clinic, as well as reasonable prices. I am grateful from the bottom of my heart that they helped me!

Amazing clinic; the staff is very warm, friendly, welcoming. The clinic itself is top notch; brand spanking new machines and equipment, elegant and comfortable facilities. This clinic offers an array of dental services as well as caters to foreigners (English, Spanish and Russian speakers) as well as of course to Czech patients. I highly recommend.

Thank you so much for what you do!! I have been looking for my specialist for a long time - Anastasia Levchenko is exactly the dentist I was looking for. I recommend to everyone!!!

The BioDent clinic is equipped with the latest equipment and modern technologies and is located in the center of Prague. First of all, I would like to thank all the clinic staff for their professionalism and excellent work done in a short period of time. I am immensely grateful to the director of the clinic, Viktor Levchenko, and the highest category doctor, Anastasia Levchenko, for treating me me with patience and attention to all my problems and wishes. The quality of work is at the highest level. I recommend this clinic to everyone.😀

Now I'm not afraid of the dentist.

Excellent dentistry!

I don’t normally write reviews, in fact this is my first. So this should be a good sign to anyone who is debating a visit to Dental Expert. Simply put Dr Ficsor is the best dentist I have ever been treated by. Having Dental Expert in his company name means he has a standard to live up to, which he certainly does. Dr Ficsor quickly worked out a treatment plan for me and whilst his assessment was fast he was thorough and detailed inhis explanation of exactly what was needed. He took the time to ensure I knew what the process would be in terms of both treatments and costs, comprehensively answering any questions I had. Dr Ficsor speaks fluent English - my Hungarian extends to ‘hello’, ‘please’ and ‘thanks’ - so I was very pleased at that. Throughout my treaments Dr Ficsor demonstrated great skill, application and attention to detail. His incredible work rate meant the time I spent in the dentist chair was much less than I anticipated. I was exceptionally pleased with the final outcome of my dental work and would wholeheartedly recommend Dr Ficsor.

They are very friendly, professional people. You can get an appointment easily, they are flexible. I had an appointment with Dr. Patai, she was kind and helpful.I suggest them!

I had a lip surgery there and the sample was supposed to be sent for hystology test, and it was agreed to be sent me by email, but after 3 months it was never done. By phone after multiple calls (where I was asked to wait for “5 minutes” and promised to be called back and was never called back though) I was told that I need to come to have a control examination which I didn’t have in the end. And I received a paper that looks like it is not original at all, so I don’t really believe that they did any testing, for which I paid extra 30k HUF. The whole situation was really weird.

I had a very great experience with Dentium Implant Center. The staff was extremely helpful and friendly, I even had my nerves calmed down. The clinic is well equipped and has a feel-good vibe, and I'm completely satisfied with the dentist's work. Painless, professional and beautiful. Highly recommended.

Excellent experience! The clinic interior is modern, impeccably clean, and has some great interior design features. All the staff, including Janos Geller the facilitator, the transfer drivers, receptionists, and dental surgeons are polite, engaging, and chatty. I have total confidence and trust in Dr Kaman and Dr Lantos, who are both highly skilled, knowledgeable, compassionate, and humourous. I look forward to completing my treatment over the next two visits to this amazing dental clinic. Thank you to everyone.

I recently had the pleasure of visiting this dental clinic, and I must say, it has been an absolute game-changer in my perception of dental care. From the moment I walked in, I was greeted with warmth and professionalism, setting the tone for the exceptional experience that followed. The standout feature of this clinic is undoubtedly their commitment to providing painless treatments. As someone who has had a fair share of dental anxiety, I was pleasantly surprised by how gentle and skilled the entire team was. The procedure I underwent was virtually painless, and I couldn't believe how comfortable and at ease I felt throughout the entire process. What sets this clinic apart is their dedication to delivering the best possible care. The staff is not only highly trained and knowledgeable but also genuinely compassionate. They took the time to explain every step of the treatment, making sure I understood the process and addressing any questions I had. It's evident that they prioritize patient comfort and well-being above all else. I can confidently say that this is the best dental clinic I've ever had the pleasure of visiting. The combination of painless treatments, top-notch professionals, and a welcoming atmosphere makes for an unbeatable experience. If you're someone who has dental anxiety or simply seeks exceptional dental care, look no further. I wholeheartedly recommend this clinic to everyone seeking the highest quality care with a touch of compassion. Kudos to the entire team for creating a positive and unforgettable dental experience. I'm genuinely grateful for the outstanding care I received and will definitely be returning for all my future dental needs.

I had 5 fillings done here. FOUR of the treated teeth hurt now (most of them did not hurt before the treatment). The doctor kept saying she does not see any problems. I do not recommend this place. UPD: @ImplantCenter: you had not answered the last three of my emails while I WAS your client, so why would I even try contacting you now?

I went in to get my second teeth cleaning at the Frankfurt location. I had Nesli clean my teeth and she was absolutely amazing! She explained everything to me, was very kind, thorough, and professional. My teeth look amazing! And she was happy to say things in English since my German is not great. I will go back to see her every time!!!!

I had a great experience with Frau Esra! I went there yesterday to get my teeth cleaned. She was gentle and highly professional. Excellent cleaning done!

I've been to AllDent 4 times. They are usually good, so I continue to go. The last time, the dentist and their assistant listened to rap music on the radio during my oral surgery. I needed a fragment of a tooth replaced (it was previously broken in an accident, and fixed at AllDent). The young dentist moved hastily and very quickly even with the syringe for initial anesthesia. They talked the entire time in German about superficial topics like how she is bored, how University is boring for the dentist, and made fun of their old coworker, and how they want to party in Amsterdam because a rapper is there - thinking I could not understand German. The assistant sprayed water on my face and acted like it was weird that I tried wiping it away. The repair on my tooth was crooked - and when I pointed this out to the young dentist, he protested that "That is how your teeth are." He was hasty and needs to slow down if this is going to be his career. They laughed so long, and hard, that the tools they were holding were beginning to move around visibly and I had to stop everything and tell them to please use more concentration and be careful. My family has a long history of working in the medical industry, as well as myself, and these behaviors were very unusual for AllDent. Other than these 2 individuals, this is a great place and I would recommend it.

I've been a client of Velvet Dental for more than 3 years so far, and comparing it to other clinics in Bucharest, I can confirm this is the best. The doctors are very well prepared; they also participate in international conferences so that they keep up not with the Kardashians but with the latest technologies and procedures. I appreciate the fact that they always explain what they are going to do regarding the intervention needed and why it is needed. I've had several issues with the molars, and the doctors, Georgiana Elefterie and Horia Neaga, have done everything to save them. The extraction of only one of them has been the last solution, and only after multiple interventions. Regarding the dental implants, I had one put in another clinic in the Primaverii area of Bucharest, and unfortunately, it had to be removed. I recommend Dr. Radu Colteanu for dental implants. Besides that, the place itself is very cozy, the colors are warm and they combine naturally, and everything has been designed so that the customer feels comfortable and in a friendly atmosphere, starting from the yellow bicycle in front of the clinic.

I went and saw doctor Adrian Negrila. I had a small esthetic filling that had fallen off. It took less than 5 minutes to put in a new one with no drilling necessary since there was no cavity. The cost was 400 lei which seems a bit expensive but that's not what upset me. He told me I needed a teeth cleaning which I agreed to. I've never had a teeth cleaning done that fast or painfully. I've also never had my gums bleed as much and hurt so bad after a teeth cleaning. There was too much force used and not enough care to protect and avoid my gums. Used a little mirror when I got home and there's cuts in my gums and not all dirty stains removed.

This review reflects the orthodontic department represented, in my interactions, by Dr. Georgiana Stanescu, the rest of Velvet Dent staff is on point and should not be linked to this. My experience with Velvet Dent was at its core targeting orthodontic treatment for impacted canines - braces, exposure, bracketing and descent. After quite several interactions and planned actions Dr. Stanescu gave me a disturbing sense of unprofessionalism, forgetting the course of action one session over the next, being late at appointments (20-30 mins) even though i booked at opening hours, mentioning conflicting and disjointed solutions and last but not least, failing to solve my problem. All of this was mentioned to the staff, confronted and properly explained, yet, however unfortunate, it did not improve the course of action, forcing me to switch to another Dental Clinic. In short, i was not bothered by the impossibility of fixing my problem, the truly disappointing part came from how this was treated, the wasted time, failure of execution and the saddening reality of a not caring doctor. Hopefully, this will be addressed, Thank you

First, I was well received at reception. Then, the doctor explained to me very well the cause of tartar and some recommendations to remedy it. I liked the friendly side of the doctor. Thank you for everything ! See you soon !

I met Doctor Barral a year ago in an emergency situation (as often), and I was seduced by the frankness of his diagnosis, then by the precision of his care and support. Today he completed the planned treatment. THANKS ! I sincerely recommend his services, and I am reassured to have found the dentist who will accompany me for the next few years.

I left this famous dental office disappointed deep within me. I was in front of a DR dentist. Clément Barral who lacks professionalism, he is racist and does not know how to understand patients or clients or speak with them. I strongly advise against this office to anyone who is tempted to meet this gentleman who must learn to listen and be hum. I am disgusted and I think I will never again come across this monster who hides in the medical field

Absolutely professional team with lots of empathy, and high-tech equipment. Smiling, reassuring conduct and friendly atmosphere that helps you overcome your fear of the dentist. Thank you for your quick and efficient help.

Every body should avoid this place! Unacceptable low level of the dentists! Ugly job and not clean at all, i stayed 3 days in hospital with a strong antibiotic treatment after last meeting because my mouse was infected. They even didn't want to apologize. Run away from them, this is the best advise i can give you.

I was there a while ago... I see they managed to get my review removed. But it was the worst experience, I had. They began a treatment without asking if i would agree, they put me to sign a paper that accepts a treatment in advance, that assured that I can't complain if something didn't work as desired.