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Care provided in a very professional and caring manner by the outpatient colonoscopy team. I felt an atmosphere that was both comforting for the patient that I am and relaxed among the caregivers. In a word: thank you.

Outpatient control examination with general anesthesia. The nurses and caregivers are top notch, very friendly and attentive. On the other hand, an anesthetist (apparently an intern) first pricked me twice on the top of my right hand, leaving the needles which a nurse then came to remove, before pricking my left hand to finally manage to the vein. Not good at all, we can say, and particularly painful. After the procedure, both my hands remained blue, swollen and very painful for at least 4 days. This is scandalous, especially if we consider the significant excess fees charged by La Protestante on anesthesia. Anesthesia alone costs more than €125, of which around €50 is reimbursed by the SS and €35 ​​by my mutual insurance.

I had to be hospitalized as an outpatient then in surgery in less than a week and both stays went very well. In the outpatient setting the nurses were very kind, attentive and funny (which is important in this kind of stressful moment). I was very well taken care of. For my stay on the 5th floor, everything went very well too! Thanks to nurse Catherine who was lovely to me, like a mother, who listened to me, made me laugh and took good care of me. Thanks also to the night caregiver who was very kind. Thanks also to the recovery room teams! And to the teams in the surgical theaters and the endoscopy suite, especially the nurse anesthetist who took care of me Thursday morning for my endoscopy, she really listened and was able to reassure me! I really felt good in the clinic. All the staff are kind and attentive, whether they are the admissions ladies, the stretcher bearers, the nurses, the nursing assistants, the doctors. If I have to have another operation one day, I would go back to the Protestant without hesitation! For once we see staff who are still human and smiling!

Twice I have been an inpatient at this hospital. On my first stay, I thought I’d got lucky and struck a few excellent doctors and nurses. But now, after my second stay (a year later) I realise this is a superb hospital. The kindness was almost overwhelming. I felt like the best friend or close relative of everyone. From the reception ladies, to the terrific doctors (esp Dr Mishra), the amazing nurses, even wards men (thanks Wayne), St Vincent’s Private Hospital is filled with care, compassion and competence. Sure, I love the hospital near my home town in Rockhampton. But if I’m ever in Brisbane and am unfortunate enough to get sick again, I hope I’m fortunate enough to be their patient. Thank you to everyone for all you did for me. I’m very grateful to you. ❤️

Shout out to all of the gorgeous nurses in ward 1A! Unfortunately was admitted twice but all of you made an awful painful experience a million times better. I didn’t like the fact that I was in hospital and away from my family and in pain, but it was like having friends close by. You all actually cared. You were all so lovely, caring, friendly, empathetic and advocated for me. Thank you! You all deserve a massive pay rise!

Recently stayed overnight after gallbladder removal surgery. I was very unwell afterwards, but the nursing staff were beyond amazing and caring. Loved the room service food too with great choices (have attached photos in case anyone wants to know in advance what you can get).

Amazing care and attention. I am so thankful for the professional treatment my father recieved while here.

Awesome hospital,nurses are great and the foods good

World class facility with professional administrative and nursing staff, a pleasure to work out of. Amazing that is in a regional community.

My elderly father was admitted by his specialist to the 7th floor. Just want to compliment staff member Ange Power who went above and beyond for my father in every respect and couldn’t be nicer if she tried. If staff always were so lovely, helpful and obliging what a great world this would be. 5*Ange and thank you for your care.

It’s a great place to be sick , staff are all amazing, everything is always clean ,

Just completed a full hip replacement and initial rehab at St Vincent’s private, I cannot praise them enough! As with all hospitals they encounter their issues with individuals, food, cleaning etc but I felt SVP did a terrific job under all circumstances. I was comfortable both in the room and with the service, well fed and felt safe and supported through what was quite a substantial surgery/recovery process. I will not hesitate to return for any further surgery, touch wood!

I had an excellent experience at St Vincent's. During admission and discharge the Admin staff were friendly and efficient. The nursing staff were very professional and made me feel comfortable both prior to and post-surgery. Physios didn't make me feel like I had to overdo exercises post-surgery and the room service means of ordering meals is a great idea. And the food was good. Overall, great experience.

Recent day surgery at St V's. Staff were friendly and professional from the moment I entered the building. Could not fault the process from start to finish. Highly recommended this hospital.

"St. Vincent's Hospital in Toowoomba provides exceptional healthcare services. The staff is highly professional, caring, and knowledgeable, ensuring patients' well-being. The facility is well-maintained and equipped with state-of-the-art technology. The overall experience was positive, with efficient processes and minimal waiting times. However, improvements can be made in terms of communication and providing more information to patients. Nonetheless, I highly recommend St. Vincent's Hospital for their top-notch medical care."

Husband went in for a minor procedure with an epidural. The admission forms were filled out accurately but once we were admitted the nursing staff did not understand what the term “ as required” meant when associated with a dosage regime even though we explained it twice politely. The senior nurse was aggressive and hostile tried to gaslight us, accused us of not knowing what we were talking about, effectively implying that we were stupid. So after the staff trying to insult, demean and belittle us, without success by the way, we foolishly assumed the matter as settled. Silly us! The next day, post surgery, a hostile nurse charged into my husband’s room and “told him off”. Unfortunately variations of the disrespectful behaviour continued. I arrived to find my husband upset, agitated and distressed. I came to the conclusion that it would be in his best interest to leave. It was a very unpleasant experience which we would not recommend to anyone. Needless to say we will never go to a St Vincent’s Hospital again! My husband felt disrespected, bullied and harassed.He was right. That is exactly what happened. Leaving resolved the problem with a minimum of fuss.

After staying overnight with my son for an Adenotonsillectomy surgery, I'm afraid to say that I was extremely disappointed with our overall experience. Although St Vincent's was not our first choice, we did not have the option of going to our preferred hospital due to the surgeons availability and the urgent nature of our request. Needless to say, I was not all that fussed initially as I have been an inpatient at many private hospitals and have never had a bad experience. However, unfortunately, St Vincent's did not live up to it's expectations and I've received better care at public hospitals over the years. For a start, the "room service" which requires the patient to phone the kitchen and place the order of their choice sounded like a fantastic idea to begin with however, they failed to advise that the kitchen won't always answer when you call and upon placing your order, there is up to a 45 minute wait to receive your meal. Too bad if your child is hungry or thirsty as we were trying to get through to them to order our breakfast for 1.5 hours with no success only to be told we could not go home until my son had something to eat - not sure how they expect that when there is no food for him to eat?! There's also no set meals so if you can't get through on the phone to place your order, you simply don't eat! Also, the food in general was of poor quality. All the "hot" meals we ordered were served cold and utterly tasteless. My son was in severe pain following the surgery and vomited during the middle of the night which warranted the call for a nurse as his bed sheets were all soiled. Whilst a nurse arrived promptly to our call for help, to clean up the mess, she simply pulled off the soiled sheets, threw a towel on the floor to cover the vomit which spilled off the bed and left the room, leaving my son to sleep in a half made bed with hardly any blankets. The next morning on our discharge day, there was only one nurse rostered on for the entire paediatric unit and she advised that her shift finished at 11am and she has to close the ward down which means all patients had to be discharged by 11am. Too bad if there were complications and your kid was required to extend their stay!! I don't blame the nurses as it's not their fault they are the only ones rostered on and the one who was, was doing her best considering. However, I am incredibly disgusted with the deplorable service provided by the hospital in general, considering we pay an arm and a leg for the best possible health care - it's a disgrace. I will never go back to that hospital and will stick to our preferred option in the future.

My son aged 6 had a Adenotonsillectomy which required an overnight stay. The Children's ward was cheerfully decorated in a dinosaur theme which also included a games area. The nurses were lovely and very thorough. We had a lovely experience. A great hospital and a fantastic Children's ward.