Image-guided radiation therapy (IGRT) in 63 Oncology clinics in Europe

I would like to thank doctor Ilshat Ilfatovich Imaev for his attention and support! Special thanks to Nurse Svetlana Yuryevna for her kind heart and responsiveness! You are true masters of your craft!

Very experienced, polite, friendly employees, literally everyone. It’s always a pleasure to communicate with them, even in such a situation. I would like to say a lot of good words to them. If only everyone were like this, our medicine would have made us happy a long time ago.

I was examined in August at this center, and was pleasantly surprised. Every single one of the employees are so kind, polite and pleasant. Thank you to your entire staff for such a good attitude.

I would like to express my deep gratitude to all the doctors of the center. Especially Alexander Evgenievich Pankratov for his professionalism, responsiveness and kind heart. And Yulia Sergeevna Simonova for the precise management of treatment the entire period while my Sister was here for 9 months and participated in the group research. All prescribed procedures and examinations were carried out according to the protocol, on time and without queues. The attitude of all the staff is very good and friendly! Many thanks to Yulia from the accelerator for her encouragement and positivity! You are saving people's lives!

Highly qualified staff. Respectful and attentive treatment begins with making an appointment. Thanks to all the center staff!!! Nowadays, such attitude towards your patients is worth a lot!

My appointment with chemotherapist Irina Yurievna Stradayeva (head of the department) left me with a very good impression. She carefully read the patient’s documents, listened to me, prescribed treatment, and made recommendations. She gave clear explanations for all questions for a person far from medicine. Thank you very much, Irina Yurievna, for your care for your patients.

Recently came here to do a CT scan of the pelvic organs. I was satisfied with the attitude of the staff of the center. The results of the tomography were sent by mail. Absolutely no complaints!!

I am undergoing a course of radiation therapy in the center and I am very grateful to the doctors, nurses, receptionists for their attention and attitude. Radiation therapy is not easy. and when you come to the center, you are greeted with a smile, they help you if necessary, they treat you politely, and they do their job exactly - it's priceless! I am glad that I didn’t look for compromises and I am being treated with you!!!

We contacted PET-Technology in Podolsk on January 11, 2022 for a consultation about radiation therapy. From the very entrance I was pleasantly surprised by the attitude of the staff, starting with the security guard and the girls at the reception. Everyone was happy to share and advise. We would like to express our gratitude to the radiotherapist E.F. Sufiyanova, the consultation was carried out clearly, professionally, promptly, thoroughly studied the medical history, and the next day marking and radiation therapy were prescribed. After that, they turned to the nurse E.A. Sazonova. for paperwork, everything was done promptly here as well. The next day, O. V. Ryabova, an X-ray technician, arrived with a patient in a wheelchair. quickly made markings and we were escorted to the hospital. The disabled person of the second group had lunch and had a rest in anticipation of radiation therapy. In the radiotherapy room No. 2, we were met by sensitive, friendly and professional girls: Trofimova N.V., Ivleva A.S., Abramova D.A. Here, too, everything was top notch! If possible, we ask the administration of PET Technology to encourage the above medical staff. Very happy and grateful for this service!!!

This by far the best hospital that I know. The nurses are so professional and the smile on their faces as they do their work ,just tells you they love what they are doing. The doctors, are never pushy or in a hurry. I can go on and on. When the nurses heard that I was from Saint Martin and spoke English,they looked for a young nurse who was an apprentice and from Saint Martin, so she could speak to me and make me feel more comfortable. Turned out the young lady was my family. This hospital is tge best.

The 5 stars concerns only the people cited. They are what true healthcare workers should be , full of empathy, professionalism, humbleness. I hope you get all the credits you deserve. Thank you so much to the nurses and aide soignante of the service A1👨‍⚕️👩‍⚕️🧑‍⚕️🧑🏻‍⚕️👩🏿‍⚕️👨‍⚕️👨🏻‍⚕️👨🏼‍⚕️👩🏻‍⚕️👩🏼‍⚕️🧑🏽‍⚕️ le meilleur docteur François💥, Laurie++🤘 , Emanuelle 🙌,Anaïs👈, Claire💯, Mary-Lou🙏, Camille💫, Virginie👏, Margot✌️, Elodie🙌, Denver ❤, Brenda 👍,Laurent💪, Baptiste👐 Room 178

The best hopital ever

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.

Avoid the hospital as far as you can! A congregation of butchers, inhuman herds! (Respect for the exception, but there aren't many of them...) It's a shame that such people can work in the hospital in Komárom! The person who wants to be cured comes out in a much worse condition than when he went in!

Today the house was at the emergency room. Dr. Štefan Ollé treated me. Absolute satisfaction, explanation, diagnostics, human approach. Thank you❤

Those who work in surgery should be ashamed of themselves. Care is worth nothing. My grandmother is lying in the dirt, the sheet is pure blood and disinfectant, the blood is smeared on her hands. Completely dried out, his mouth is on a pot, he can't get up, he can't drink, they don't even look at them for hours. When I ask the general practitioner, the patient doesn't even know who it is until I show it to him, and even then he just blurts out something and leaves, and I don't have time to ask. My mom was amortized in a week. And unfortunately, it's not the first such experience. This is anything but a hospital!!!!!!

I am currently undergoing chemotherapy as an inpatient at this hospital in the Ellis ward. I can only speak from my experience and I would say I am extremely happy with the care I am receiving. All staff from the reception desk to the oncologists are friendly and attentive. I believe I am in very good hands and feel all of my needs and fears are cared for. The staff all love what they do and nothing ever seems to too much trouble for them. I would recommend this hospital highly to anyone who unfortunately gets struck by this ba%tard disease. Keep up your hard work you are all amazing at what you do! ❤️ Charlotte Bensons team “ Massive Massive Thank you!!!”

Excellent theatre staff and informed follow up by doctors. Wilson Ward is however very noisy. Visitors are allowed to talk loudly and lights on until 11pm so difficult to sleep. Nursing staff (bar 1) is excellent. Food is good. Cleanliness is also very good. Well run. Helpful volunteers.

Having had very long and complex medical history I have come to thoroughly dislike doctors and hospitals, so it takes something quite extraordinary to garner 5* from me. The Marsden is definitely that extraordinary place with equally amazing care and fantastic team work throughout. For me care was co-ordinated and faultless. Also the food wasn't bad, which is a small miracle in itself!

New to the institute, I am reassured to be treated there. People who listen, full of gentleness and kindness. Returning to these places is quite anxiety-inducing, but when we see how we are welcomed there, we take these moments with more lightness.

The Bergonié Institute is truly at the top on all levels. A wonderful organization, which allowed me not to stress about making appointments. These are grouped together on the same day given the distance from my home. Every department I have been to I have met caring, smiling, gentle and professional staff and let's not forget to say very competent. Top anesthetist and surgeon, thank you.

What to say ? Extraordinary, attentive and competent... just yesterday, I was there; my surgeon, my nurses are more than "on top" of gentleness, smile and everything... if you have serious health concerns, this is the place... if my surgeon retires at the end of this year, I will think of her very much because she is sublime and she deserves "a little" rest - What skill! Thanks to them all.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

I was in the emergency room due to a sports injury to my eye, and I can report very good experiences. I knew that I wouldn't be at the top of the priority list (because I wasn't in pain, although it looked pretty bad), but I got in line very quickly. Everyone who worked there treated me with humanity, patience and kindness, both during the traumatological and ophthalmological examinations. The emergency room is cultured (you can read, there is a coffee machine, etc.) and modern (the equipment and the environment are well-kept, new). The tests also went down quickly. I am not saying that I will come another time (because health is important and that no one should be in trouble), but I am saying that then I will work there with an excellent attitude and - as far as I can judge - they did their job professionally. I thank them again.

Emergency is extremely slow. Minimum waiting time is 4-5 hours.

Bravo

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

Super

Excellent care by the cardiologist and the ancillary staff. Very professional, knowledgeable and humane. Up to date equipment and facilities.

For foreigners, a real ripoff. I came in with a trivial problem, they did the trivial thing, and charged me 400 euros for something that is not even worth 150. I would have paid less than 150 in Switzerland, where I come from. They just took advantage of me being in pain during my holidays and coming to them with foreign insurance. A shameless ripoff.

My worst experience in a hospital for far. My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly. Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing. And forget about to find the manager, she is never in the office, and she will never pick up the phone. The personal in my station are good the most of them, the problem in hospital is systematic.

The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.

Worst hospital I have ever been too. They are under staffed and under funded and care more about making money then care of patients. Cancelled appointments without letting patients know due to broken equipment and staff shortages. You would get batter care in a third world country hospital. Asklepios is a shinning example of how broken the German Medical System is.

My experience has been nothing but good. Friendly, sympathetic and caring doctors and staff, that in no way seem rushed or annoyed. Never met a rude or inpatient employee during many visits here. Clean and tidy establishment. Big plus for using technology (using mobile App for everything from booking consultations or exam, paying invoices and receiving exam results, all in my phone.

It has been a month since my ginecological ecography, and the hospital still hasn´t delivered results. But the invoice yes, oh this they delivered! I had to go there physically, make a special request (sic!) and after a week still nothing. So I paid for the exam that now i cannot even access to see the results and bring them to another doctor. As far as i know, refusing the access to patient´s own health information is a crime in this country.

Whilst on holiday in Portugal I developed an eye infection in my only good 'seeing eye'. The symptoms caused me to have blurred vision and photosensitivity. I was extremely frightened of losing my sight completely. The hospital staff were very supportive and managed to get me an urgent appointments in the eye clinic with two of their ophthalmology doctors ; Paulo Silveira Rodgues & Ana Rito Pinta Barreiros. I can not say enough good things about both of these doctors. They were both extremely highly skilled, professional, efficient , compassionate and thorough. Thank you for helping to save my vision.

Allergology Department, sector 1 Bat 1k, lovely welcome 🙏 smiling, pleasant, respectful. Kind medical staff, take the time with the patient to explain well. Thank you 🙏 everything you need to be confident (or regain confidence in the medical profession...) and without stress... Some public hospitals in Lyon should take example...

Great hospital, top team in all maternity services: pathological pregnancy, cesarean section room, gyn.obstetrics, psychologist nursing staff!! Everything is perfect: care, kindness, professionalism, responsiveness, monitoring before childbirth and postpartum, advice, listening....A big thank you to the entire healthcare team, dr, midwives, caregivers and also the neonatology staff! Thanks to my dr Tsilanizara, dr Vachez (cesarean section) and to all the internal and attending doctors who took care of me Thank you Claire, René, the OR nurse (and all the SFs whose first names I don't have). Not forgetting the neonatal team who took care of my baby for 3 weeks! A strong emotional experience in a hospital on a human scale, I recommend

Go your way this hospital is to flee all specialties combined. Renowned for making NURSING STUDENTS MISERY, as if they had never been students before! I hope that the director of this establishment will act... one day... because it is at stake for the psychological health of students who end their studies or fall into depression because of these NURSES who think they are all powerful. Be aware that poor students go home in the evening crying and have to come back in spite of themselves the next morning with a lump in their stomach BECAUSE OF YOU, yes YOU. A good hearer

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good hospital, doctors and nurses are friendly

Amazing hospital - had my first big operation and prolonged hospital stay there and every single member of the staff was wonderful, especially the nurses. I very much appreciate their kindness and care during this stressful time! From the ER, to the MRI and orthopedic team to the operating table - every single person involved was highly competent, professional and empathetic. A big thank-you to all. I have to complain about the food, which was truly awful. Everything tasted of salt and wasn’t good at all. The kitchen was not flexible and I could not order from the menu unless I did so the day or many hours before. Good and healthy food is an important part of recovery and for a private Swiss hospital, what I was served was unacceptable. I am still giving the hospital 5 stars, because the medical care is exceptional and that is the most important thing when facing a health obstacle.

I had a head injury some time ago and went to Lindenhofspital in Bern. Extremely well treated by the staff. Hospital is very well equipped and organized. Special thanks to Dr. Nina Mäder.

Tend to be tolerant and treat patients as human beings.