Total shoulder replacement in 73 Orthopedic surgery clinics in Europe with additional parameter

Shock, nurse, one, second, third.....receptionist, unpleasant, important, reluctantly, the right hand does not know what the left hand is doing, they think that all patients are from BB. So they exaggerate you unnecessarily, because it doesn't matter to them, never again!!!!

Today's experience On September 10, 2023, we brought my uncle to the Department of Vascular Surgery. 11.9. they are going to operate on him in the morning. The experience happened when the nurses were admitting him to the room, one of them said come, you can go, because it was visiting hours and there were two of us with him, we wanted to unpack him in the room, but when I was walking through the corridor, there was a shout, where are we supposed to go? That we are supposed to go to Kaufland..., I don't understand, one says she can and the other is a rude, disgusting woman, I can't call her a nurse. How to treat relatives of patients? How serious? I'm a psychologist and I can't afford to treat people like this, to anyone. This has nothing to look for in a hospital, you need to communicate tactfully and work with humility in hospitals. It's sad, you want to help your relatives, right? I just wanted to carry my bag and you are blamed for it in the hospital, where that understanding should not be missing.

Super

I had a good experience with Dr Carlos for MRI scans and follow-up appointments. However, the billing team and administration is very unorganized and has caused me a huge amount of stress and suffering. I am a full yinsured patient and they have been unable to submit my invoices to correct insurers, failed to communicate with me when my insurance companies have missed something, and start chasing down payments of plus 2 years old using debt collection agencies. Beware, stay away from the Schoen Clinics as they are very unprofessional. Have never experienced anything quite like this. In April 2023, a debt collection agency contacted me saying invoice over due with Schoen Clinic. I was shocked as my insurance company should have settled this 1 year ago. Cigna subseqeuntly settled the bill quickly on my behalf once I took lead on it. To be clear, I never recieved one piece of communication from Schoen Clinic saying the bill had not been settled by my insurance company and they went straight to debt collection agency even though I have a long history with the clinic as an insured patient. In November 2023, I get contacted again by a debt collection agency. Schoen were unable to tell me in April 2023 that there was also £175 invoice and a fee of £100 that had not been paid by Axa in 2020. Clearly at this point I am losing all hope with the Schoen Clinic and am insulted that they would raise these trivial amounts via agency this long ago. I struggle to even remember what they are for, have not recieved invoices and to make matters worse you cant even contact somebody in person to talk to about it.

Absolutely terrible. Didn’t help my knee at all. Left in the waiting room for 50mins for appt. Then I apparently had £12 bill outstanding. I had a baby. Then I find out they’ve passed the £12 bill to a debt collector who has rolled it up and added a load of fees.

This review is for the administration, not the health professionals, which I will post separately. I attended for a consultation on 14th March and paid an invoice that day which I was led to believe covered everything. At the end of July I was chased for an outstanding invoice of £400 for two x-rays which was supposedly raised on 15th March. I queried it, but to no avail. And only today have I finally received the actual invoice, 5 months late! In view of my being originally misinformed and the delay in providing the invoice, a small reduction? Not a chance!

They giving your personal data to Delta Generli bank, after that operators from bank call you every 3 weeks and trying to sell you insurance, avoid this clinik....

My dad had called the nurses on the buzzer 20 times they did not attend so he called me. I had to leave my apartment to come and see him so he could go to the toilet very unprofessional.

I made an appointment for surgery with general anesthesia in 16.30. I didn’t eat and drink for almost a day before the anesthesia. I called the clinic twice before the surgery to make sure everything was ok. When I arrived at the appointed time, my time had been moved to 11.30! Of course, the operation was canceled. Very unprofessional attitude towards patients.

I am very grateful to S.P. Markin for the spinal surgery. This is a surgeon from God! God bless him!

Many thanks to traumatologist-orthopedist V.V. Romanenko. for your attentiveness and qualified assistance to my son Kirill, God bless you

This is the fourth time in this institution, two hip replacements, two repeat hip joints, each time it gets worse and worse, initially cups of the wrong size were placed, when asked why they were asked, there was no other answer at that time, the result dislocations of the left joint began, they underwent re-endoprosthetics in 2019, the right leg turned out to be 2 cm shorter, which caused the ankle to fly, in 2022 dislocations of the right joint began, I was admitted to the clinic on August 30, I just lay in bed for four days, they took a blood test, did an x-ray, That’s it. The attending physician came once and asked what and where it hurt, where the dislocations were going, that’s all. No one really reads the stories, right before the operation they asked which joint should be operated on, right or left, if he hadn’t said that it was right, they would have operated on the left one, since the dislocation of the left joint is indicated everywhere, even in the discharge the left joint appears everywhere, in the department no one bothers to read the medical history, the prescription list contains contraindications for injecting NSAIDs, which I cannot take until the allergy begins and I asked the question what they are pricking, the lack of professionalism of the treatment nurses is off the charts, they punctured all the veins and were unable to place a catheter; a nurse from the intensive care unit placed a subclavian catheter without anesthesia, because... I’m allergic to lidocaine, the second nurse on duty didn’t come on time to the call, the IV ran out, the result was that the catheter was clogged, they couldn’t flush it out, they removed it, they tried to put the catheter in the arm, they punctured all the veins again, they couldn’t put it in, the nurse from the intensive care unit put it in again, for that I thanked her very much, I told her to warn the nurse on duty when she was administering the medicine so that she would press on the vein because the whole boat didn’t go in because of adhesions in the vein, when I tried to show what needed to be done, she threw my hand away and started yelling that she knew better what to do, she started tugging at the catheter, naturally she pulled it out of the vein, and refused to put another one in for me, she screamed rudely that she knew better what to do, he sent her away and told her not to come close to me anymore, my brother came, tried to put an intravenous drip, again nothing worked, the nurse from the intensive care unit did it again, my hands were punctured into rubbish, blue, more than 30 punctures, they react disgustingly to calls, as if you can’t go out into the corridor, the sisters and nannies sit in their little room, either drinking tea or gossiping in the corridor, in general, I was left with a disgusting impression of the work of the LLP2 staff, management conduct a staff certification, many of the staff do not correspond to the position, what they do. There are no complaints about the surgeons, anesthesiologists, operating room nurses, everything was done clearly, conscientiously, for which many thanks, special thanks to the intensive care unit for their care. Case history170188.

A very bad experience, where the professor examined the knee by palpation and established the type of injury without performing an MRI or any imaging of the knee, determined that therapy costing 500e is needed, with 5 injections at a 7-day interval, at the first examination he extracts my synovial fluid and injects, when asked if there are any side effects or if rest is necessary, he said and wrote in the report normal activity, I come home after 3-4 hours, the knee starts to swell and it hurts so much that I cannot independently I am moving, which was not the case before coming to him. The next day I call to tell about the given problem, he tells me that he can't believe it and that I am not the first one he has done this to. And that he didn't do anything special to make it look that way. And that they are there so he won't run away. The swelling doesn't go away, I go to the emergency room, I get a plaster cast from hip to foot, and the agony starts. It happens with my knee. different hospitals. Now, I am currently waiting for another magnetic resonance imaging with contrast to be performed because a piece of metal was observed at the injection site where the professor from VozdMedic poked me. So I don't have any nice comments. Very bad experience!

Excellent service, great doctors and friendly staff! I only perform examinations at Vozdmedik, for a reason. The clinic is superbly equipped and has the best equipment and technology.

👍🏻👍🏻👍🏻

Knee replacement was performed. The operation was painful and complicated.. I was very pleased. High specialists, masters of their craft. Just wizards. And what else I liked was the attitude of the staff. The team is united and attentive. thank you for everything

On July 20, 2023, an operation to replace the left knee joint was performed. I would like to very much thank the entire operating team of doctors and nurses of Anesthesiology for their professionalism, sensitive attitude, attention to patients, and also say words of gratitude to the entire team at the trauma department of the hospital. Thank you very much. Good health to everyone

I express my gratitude to all the employees of the Medical Center for their attentive care and sensitivity towards patients, comfort, cleanliness, and coziness. I would especially like to thank Oleg Vladimirovich Kazarezov. We sincerely thank you for your efforts, efforts, and high professionalism. skill

When there was a problem with the intestines, the question arose which clinic to go to?? I chose a German medical center, I thought I would just come and find out! In the center I was warmly greeted by the administrator Boichenko Olga! Olga listened very carefully, explained, advised endoscopist Ivan Yuryevich Saprykin! On August 28, I came for the procedure and the doctor Saprykin I.Yu. made sure. from God, his attention to my problem gave me confidence, correctly diagnosed! Nurse Natalya Lakhina and an anesthesiologist Eremina Svetlana Valerievna worked with him in the team! Thank you all very much and regards! Good luck to you!! I would like the administration of the center to pay attention to them !!

Thank you very much to vascular surgeon/phlebologist Dr. Khyberdy M.I. for the consultation, the doctor answered in detail all our questions about the disease, prescribed treatment, and gave recommendations for adjusting our lifestyle during the treatment period. I recommend everyone to visit the German Medical Center, thank you for being there!!!

Super 👌

Very professional stuff. Waiting period is longer so needto be patient.

I had my total hip replacement surgery here six days ago and everything went great. Dr.Ravnihar is great and he took his time to make everything perfect for me. His staff at B2 ward is full of love for patients and find it not hard to do their job. One more thing that was very good to me. Food at this hospital is excelent and some restaurants might be envy of the cook here. All in all,if you need some joint replaced,come here and you will not be dissapointed.

I do not recommend Dr. Monika Linhartová. You come to the doctor's office and you have the impression of her, what do you even dare to bother, unsympathetic. She completely ruined my whole view of the clinic, so I will have the operation somewhere else, where they have a different approach. I work in the healthcare industry, and I haven't come across this, I don't understand how they can employ her like that.

I had an appointment at Mr. Kříž's orthopedic office, the fact that I waited another hour after the appointment time is really a minimal problem. After arriving, the doctor wrote not even one third of what I told him in the report and that he left out big details (among other things, the fact that I had already completed laser therapy and the problem returned after 14 days !!!). He examined my problematic ankle and Achilles tendon, saying that a sprained ankle can hurt for six months and that there is no swelling, no pain, and neither does the Achilles tendon. He didn't send me for an X-ray, x-ray, anywhere, and he said I can slowly start lifting weights. Of course, it didn't seem like it to me, I had the problem for over 4 months at the time, and minimal exercise in the form of a longer walk was not possible without pain. I made an appointment with a specialist elsewhere, and wonder of the world, the ligaments in the ankles were already fused but they were torn, the ankle was swollen because it was filling with water and there was a small inflammation in the achilles, which was still causing quite a bit of trouble. So it is really sad and outrageously rude at the same time that they allow themselves to treat patients like this at "Pírkáča"! You still really feel like you're a nuisance there! I don't understand what we pay health insurance for? To imagine, if I were stupid and followed the advice of Mr. Dr. Kříž and started with loads, I would definitely renew the whole problem and with great certainty make it worse. So really no for me, I actually don't even understand that for orthopedists it's probably an acute condition, until when you can't walk and only after that they may examine you a little longer, but to discharge the patient and not even send him for an X-ray when, among other things, he fell down the stairs is really a great approach. Thumbs down and never again! I am wiser and I have understood that I will not set foot in such a sloppy workplace again for anything and I will look for specialists who will not only accept you faster, but will really examine and offer comprehensive treatment! And unfortunately I have to give one star to let the review go on, otherwise I wouldn't have given one!

Super!

Specifically surgically, I only take my hat off to everyone I had the honor of meeting, from the doctors, nurses to the support staff, all of whom have my admiration and a big thank you for everything Mirek Kvítek Brno

Very nice, small hospital with very friendly staff. The equipment is nice, a large bathroom and toilet. I was here for surgery for almost a week and it's a shame that they don't behave like this in all hospitals. There are very nice doctors here. Nurses and paramedics are human, helpful, willing, kind and full of humor. Thank you so much, you all made it much more bearable.

Many thanks to Igor Šimoník, head of surgery, and the entire department for a pleasant stay, a truly humane approach. And for an excellently performed operation.

One of the top centers in orthopedics and sports medicine. Professional doctor's. Doctors understand the importance of a quick return to normal life for each person.

Dentist Dr Riikka Vahtera and her team are very nice, kind and professional. The clinic’s facilities and instruments are top notch - the most advanced I’ve seen in Finland, Canada and the UK. I would definitely recommend!

I have been to the dentist. For one filling I payed 300 euro! I know that the dentist work is expensive in Finland but that’s absurd! (One simple cavity filling!!! And it was not even a very great job done) Besides that, I payed 150 at the cash counter and then I received one more letter in which I was requested to pay 150 more because they forgot to add the doctor fee!

Recently went in as a day case for a diagnostic procedure. From start to finish they made my time there almost enjoyable!!! The reception team, nurses , theatre staff and the Consultant were all brilliant. Communication was second to none and the teams we are all straightforward and uncomplicated. A credit to Fairfield Independent Hospital.

Absolutely shambles of a place can't run outpatient clinics on time .. Seems there time is more important than yours BE AWARE... It like there doing you a favour by operating clinics on a weekend ..!!! Unhelpful staff AVIOD ...

I am completely disgusted at how they view their patients. It seems as though the medical staff only show the care that comes with their job when you are employed or local to the surrounding area. If you are simply an independent carer for your autistic child then they will cast you aside, simply sending you somewhere else without even asking about your condition or symptoms. They truly know how to make you feel like a burden, as if you shouldn't have even stepped foot on the premises and I truly believe they are aware of this. I am a widowed Catholic mother of three with no support, visual issues and am single handedly guiding and aiding my autistic child through life. I come here for extrema pain in my back and they simply send me away after an uncaring talk. The medical staff and those incharge can easily solve this problem by climbing down from their ivory tower and acknowledging that we are all humans and are all entitled to the care we so rightly deserve. Absolutely foul.

Wow, amazingly friendly and very helpful staff at all 3 reception desks (A&E, Urgent Treatment and the general receptiondesk in-between the two), they all know their job/role and were incredibly efficient. Once we found where we were going there was little time to wait as the attentive staff team followed procedures and helped my friend. If I ever need a good hospital in the future I hope I'm close to this one. Thank you to all the staff at all levels. Keep up the great work. 👍 😊

Here today, wednesday 29th November 2023, in St Mary's for day surgery and being looked after wonderfully....absolutely nothing is too much trouble! Staff are so friendly...thankyou Debs and everyone involved for looking after me...you are all a huge credit to the NHS and have made me feel so very relaxed and at ease. Thankyou all so very much x Paul Campbell.

For the first time in a long time. I felt like I was listening to the happiest news of something not so good. But after going to AE 4 weekends in a row. Seen the specialist and they are appalled that treated this way and now caused long term irreversible problems.. so if it wasn't for someone listening to me st Mary's would have had 1 star.

The only thing that differed from a total hotel feeling was that the clinic's staff were much nicer than I have experienced at any hotel. You really feel safe and taken care of, hence the top rating!

I have had 2 surgeries (hallux) this year, 4 months apart in Jönköping. Fantastic staff, what a treat, so professional. Thank you so much for the good care

What a service and what a wonderful staff! Order and order is only the first name. If you're going to have surgery like I did, I wouldn't want to do it anywhere else but here. If there were more stars, they would have received this!

From my initial contact with customer services, everything just flowed smoothly. From entering reception, having the tests and X-Rays, having the operation on my knee, recovering, and being taken to my apartment, then going through the rehab program. Everything has been worked out to run as smoothly as possible. The cars are there to meet you at the airport. They come every day and take you to the clinic and back to your place of stay. The drivers are all polite with lots of patience. I cannot praise Nordorthopaedics highly eneough. Wonderful service from all involved.

My GP was very sceptical when I told him that I was considering going to Lithuania to solve my knee problem. He immediately put me in touch with university friend who orthopedic surgeon. After a one to one consultation with him it became clear that private medical surgery in the UK (more specifically Scotland) was going to be very expensive with a minimal rehabilitation plan. I then contacted Nord through the "contact us" form on their website. Emilija phoned me the next day offering to answer any questions that I had. From then on, the process just seemed to happen. There was no hard sell or problems, just solutions! The medical team were very thorough about medical history, as they do not want anything to go wrong! I confirmed with Emilija, my date for surgery. My wife and I then booked the flight from Edinburgh and self-catering accommodation. One of Nord's drivers picked up us from Kaunas airport and took us to our apartment. From then on all transport was communicated by WhatsApp. We were collected for the pre-op check at the clinic. The X-Rays, blood tests etc were carried out incredibly efficiently with no waiting around. I was asked then to fill in all the forms and pay! On the morning of the operation, I was collected and taken to the clinic. I was shown to my room. I was to share with another gentleman who had had his partial knee replacement the previous day. I was prepared for the operation in a very professional way that I didn't even have a feeling of trepidation! The next thing I knew I awoke in the bed, with the sedation having worn off but not the epidural - very strange not to be able to feel anything below the waist! The first and second nights were fairly painful. The nursing team expect to be called whenever they are needed - they don't tend to check up unless prescribing meds or bringing food. The physio came round the day after the op for walking lessons on a pair of crutches, including down and up stairs. On day 2, another X-Ray and follow-up consultation with the surgeon confirmed my discharge; I was taken back to my apartment. I was able to walk to have some lunch on Liberty Avenue (the main street). For the next 15 days, I was picked up for physio, which included dressing changes and pain meds top-up if required. After 5 days, i was told to leave one crutch at home! within 7 days I was walking unaided, but did overdo it when my step counter logged that I had walked over 7km. The physio sessions are imperative for a smooth recovery. Mostly they are gentle and controlled, but can be brutal! The exercises are combined with cryotherapy, homework exercises and the use of icepacks. I would recommend at least 12 days physio. The journey home on the plane was less painful than the outbound one! 20 days post op, I am doing the exercises religiously. It is still sore at times, but certainly better than knee I left Scotland with less than 3 weeks ago. I drove my car on day 19! If you have any doubts, just look at the reviews and join the Facebook page! Good luck (although you shouldn't need it!)!

Before reviewing Nord Clinic, I wanted to finish at least 10 weeks of post-surgery rehab to see how I was doing after my total hip replacement in mid-September. I am walking much better, including stairs. The previous pain and problems are gone. I am back at the gym, and now planning without fear a hiking and mountain biking trip in New Zealand. My experience with Nord Clinic was vastly positive, with only a few very minor glitches. They lived up to their reputation on Facebook and elsewhere. Should I have family members or friends in need of the services which Nord Clinic offers, I would 100% recommend Nord Clinic. Now that I have recovered my mobility, I am realizing that the surgery is turning out to be one of the best decisions I have made in quite some time. As a final note, my stay for Rehab was at the Radisson Hotel -- which I can also recommend as a solid choice.

This is not a review for the clinic, but rather the orthopedic store attached to it. My friend tore her ankle tendon and was treated with great care and professionalism by the doctor. We needed to buy a brace for the ankle and the consultant at the store sold us the wrong size (even after we actually tried both sizes on!). When we returned to change the brace to the proper size the consultant refused to do it and denied his mistake, saying: "I said it 'might' fit, not that it will". We had to buy another brace for $50. Its a shame that the company that has such high standards for treatment wastes the hard-earned reputation on incompetent consultants at the store.

Super🙂

I really appreciated the doctor.

I had knee meniscus arthroscopy surgery at RNOH hospital in Stanmore (via the Private Care Unit) and I was truly satisfied with the results. All of the staff were genuinely amazing in helping me feel welcomed, relaxed and taken care of. ***FYI, I found this hospital through the NHS hospitals reviews website as being the best in the UK when dealing with joints issues like mine.*** Special thanks to Dr Chethan Jayadev (my surgeon) and his team in the operation theatre. Also special thanks to the Senior Nurse Sima who made sure everything is prepared and ready for me before and after the operation - she was amazing in every given moment even when I was leaving the hospital she made sure I can hop in the car in a safe for my knee way... I mean wow it does not cost much to be nice to others. Frankly speaking my experience as being positive matched with the reviews I read about this hospital few years ago. It is nice to see that they are keeping up with the reputation and level of service. I wish you very best if you are planning to go for a surgery at this hospital and I am sure whichever path you choose either funded through NHS or though Private Health Insurance Provider you will be treated very well - saying that as I had the opportunity to see and experience both pathways and levels of treatments. ❤️👍

I would like to say a big thank you to mr Cullen and his team, the doctors,the nurses. You all have made my stay on private care very comfortable The food was nutrition lovely food well balanced menu which you can choose from every day The cleaners even helpful the rooms are bright colours really beautiful and well kept clean I really can't fault private care Thank you all so much for your wonderful care I received in here after having my ankle fusion

I recently had a spinal procedure under the care of Mr Leong. I am extremely grateful for the level of care and attention I received, from being offered alternatives before I was ready to take the plunge with surgery, to the surgery itself and after care. It was lovely to feel complete faith in my consultant but also to hear other doctors speak so highly of him. The whole team at RNOH were so helpful and attentive and I am truly grateful to Mr Leong, for his kind & caring attitude and for getting me back on my feet again.

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

Ski Accident, got here directly by helicópter. I leave few days after very happy and satisfied. I never felt alone, even my family was 300 km away. High profesionals , motivated and open to support on anything that may help. Infrastructure is new and clean. Many thanks!!

I would like to write a letter of gratitude to the all staff of the clinic, especially Dr. Peter-Michael Krieger. During the restriction of COVID, I wasn’t able to say big thank you to everybody at the hospital. My mother had an operation in this hospital in August 2022. She has problem with her arteries of the legs. Everything was done at an excellent level before the operation during and after. My mother is shocked by such a caring service. Highest level and professionals. Once again many thanks to all your team who were involved in helping my mother.

I broke my leg snowboarding and was hospitalized here. The team knew exactly what they needed to do, very experienced, efficient and professional. I cannot imagine there being a better service than this. Very grateful to the people who work here.

I arrived on time for my MRI appointment. Staff very friendly and competent. After that I had to reschedule an operation date in the gynecology department. The ward sister personally took me to the outpatient clinic, where the head of the department immediately addressed my concerns and kindly and even arranged the anesthesia appointment for me. There is so much complaining about outpatient clinics and hospitals, there needs to be some praise. Thank you very much and kind regards! Barbara Munzinger

Very modern, clean and friendly. The staff were all just great! My daughter, 11 years old, has an injury to her foot and was thoroughly examined, including an x-ray - all in about 45 minutes! A huge thank you from all of us!

A big thank you to the entire staff of the Rohrbach Hospital, especially to the surgical team. As soon as I was accepted, I felt understood and I was told that I would be treated with warmth. The inpatient admission was overwhelming. Everyone was friendly, in a good mood, always concerned about their patients. In my opinion, our Austrian health system is currently sliding into the abyss, but the KH Rohrbach has proven to be well organized and stable. Thanks again for the great care.