Congenital craniofacial abnormalities treatment in 2 Neurosurgery clinics in Czech Republic

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

I do not recommend Dr. Monika Linhartová. You come to the doctor's office and you have the impression of her, what do you even dare to bother, unsympathetic. She completely ruined my whole view of the clinic, so I will have the operation somewhere else, where they have a different approach. I work in the healthcare industry, and I haven't come across this, I don't understand how they can employ her like that.

I had an appointment at Mr. Kříž's orthopedic office, the fact that I waited another hour after the appointment time is really a minimal problem. After arriving, the doctor wrote not even one third of what I told him in the report and that he left out big details (among other things, the fact that I had already completed laser therapy and the problem returned after 14 days !!!). He examined my problematic ankle and Achilles tendon, saying that a sprained ankle can hurt for six months and that there is no swelling, no pain, and neither does the Achilles tendon. He didn't send me for an X-ray, x-ray, anywhere, and he said I can slowly start lifting weights. Of course, it didn't seem like it to me, I had the problem for over 4 months at the time, and minimal exercise in the form of a longer walk was not possible without pain. I made an appointment with a specialist elsewhere, and wonder of the world, the ligaments in the ankles were already fused but they were torn, the ankle was swollen because it was filling with water and there was a small inflammation in the achilles, which was still causing quite a bit of trouble. So it is really sad and outrageously rude at the same time that they allow themselves to treat patients like this at "Pírkáča"! You still really feel like you're a nuisance there! I don't understand what we pay health insurance for? To imagine, if I were stupid and followed the advice of Mr. Dr. Kříž and started with loads, I would definitely renew the whole problem and with great certainty make it worse. So really no for me, I actually don't even understand that for orthopedists it's probably an acute condition, until when you can't walk and only after that they may examine you a little longer, but to discharge the patient and not even send him for an X-ray when, among other things, he fell down the stairs is really a great approach. Thumbs down and never again! I am wiser and I have understood that I will not set foot in such a sloppy workplace again for anything and I will look for specialists who will not only accept you faster, but will really examine and offer comprehensive treatment! And unfortunately I have to give one star to let the review go on, otherwise I wouldn't have given one!

Super!

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.

Hello, I would like to thank all the nurses in Pavilion D, 2nd floor for the wonderful care. They are very pleasant, smiling, just great. I also want to thank all the physiotherapists at the groups. exercises. The main thanks go to the physiotherapist Bc. Roman Kubát for his great approach and amazing care during knee rehabilitation. I fully trusted him and that brought great results. Thank you all very much Irena Holá

Beautiful environment, clean, very nice and helpful staff, excellent services, great cafe and food, top nurses and doctors ❤️☀️🌞I really like it here and thank you all for the care.

I highly recommend this clinic. I had hip replacement surgery in August 2022 and spent 3 weeks in the hospital and rehabilitation center. I received the best care and attention. Because I did not speak Czech, I was given a translator who accompanied me to doctor's appointments and rehabilitation. Today, 9 months later, I have no pain and have recovered fully. I am most appreciative!

Specifically surgically, I only take my hat off to everyone I had the honor of meeting, from the doctors, nurses to the support staff, all of whom have my admiration and a big thank you for everything Mirek Kvítek Brno

Very nice, small hospital with very friendly staff. The equipment is nice, a large bathroom and toilet. I was here for surgery for almost a week and it's a shame that they don't behave like this in all hospitals. There are very nice doctors here. Nurses and paramedics are human, helpful, willing, kind and full of humor. Thank you so much, you all made it much more bearable.

Many thanks to Igor Šimoník, head of surgery, and the entire department for a pleasant stay, a truly humane approach. And for an excellently performed operation.

As a foreigner travelling to Prague, this hospital was very helpful. When I got there, the foreign reception was closed and it was hard to communicate with the late at the emergency. Once I was admitted, the doctors and nurses were very competent professionals during my 3 days stay there.

SKIP THIS PLACE! Hospital with old school doctors who see the need to question you inappropriately and then chastise you for coming in after hours with “nothing major.” The attitude in this hospital reflects a pre 1989 mentality when staff were unaware that ever patient is PRIMARILY a client! Go somewhere else; anywhere!!!

Omg! After living in CZ as English speaker for almost 3 years, I finally found the best hospital here. I was here mostly at the cardiology department. Most of the nurses can speak English. Even if they are not, they still try to communicate with you. And ofc, all doctor can speak English. All of them are so patient, nice, and friendly. I was super surprise that I had some chitchat with some nurses during the waiting times. The waiting time is logically make sense. I can simply say, they love their jobs. I can’t recommend anywhere else rather than here :) Best one 😊

Super

Ok

The best hospital in czech, Its kind of specific. I never heard about ikem before, but Its so cool. I love the islets projects, keep in mind to support it in the future.