Total knee replacement (Unilateral) in 1 Orthopedic surgery clinic in Estonia

The clinic offers excellent service, but they lack flexibility when it comes to rescheduling appointments. I understand the importance of their regulations, yet there should be exceptions for situations like the passing of a friend or other emergencies.

They have a designated client parking yet no instructions, I got a parking fine because of it. When I contacted them about it, i didn't even receive a response. Disappointing!

Dear fellow expats, I strongly advise against visiting that place; regrettably, my interaction with this clinic has been exceptionally unsatisfactory and unprofessional. If you require a written statement of an x-ray for your personal physician, it is too much to request from them; please note that they will not fulfill the task. Additionally, if their staff cannot contact you by phone after booking a service that never materializes, they refuse to reimburse the amount paid by you. When a healthcare professional utters the words, "I've spotted something strange on your x-ray," it shouldn't be taken lightly. This statement carries immense significance for patients, necessitating immediate attention and action by a person in a position of indisputable authority. Instead, you will likely be kept in the dark regarding a possible diagnosis. Rather than providing you with crucial information about your health status, they waste their time taking snapshots as evidence of attempting to contact you. Furthermore, do not be deceived by their advertised prices, as there are numerous extra charges, such as follow-ups or additional tests recommended during the consultation, which ultimately increase your bill significantly. As someone with a medical background who has visited public and private healthcare facilities across the globe, I can confidently say that I have never witnessed such peculiar and potentially unlawful procedures. Unfortunately, some medical professionals there prioritize their financial gain over providing quality care. These doctors may pressure patients into unnecessary follow-up appointments, causing stress, anxiety and potentially wasting valuable time and resources. In conclusion, I strongly advise against utilizing this facility, especially if one happens to be an expatriate seeking medical services abroad.

Incomprehensible work organization. A time deficit is created on purpose. I waited patiently for three months until it finally came to me dental checkup time. The dentist took approx. 5 minutes to find out I don't have cavities. But it is necessary to remove tartar. Instead of spending the rest of the booked time to remove the tartar, the dentist referred me to a dull-faced receptionist to make another appointment with a dental technician... In other words, another month of waiting. During this time, of course, I may also develop a cavity, which unfortunately the dental technician cannot or does not want to deal with... So you have to book a new appointment with the dentist. And that's how this calendar fills up nicely.

Always received professional help. I always recommend it to others.

Very friendly staff and clean place.

I have been to this clinic twice and I had wisdom tooth removal both times with Dr Mihhail Mihhailov. both times were fast and smooth. He also speaks English. FYI fellow English speakers. The clinic is clean and with professional staff. About booking, I just emailed them and they immediately set an appointment for me.

Very clean clinic and quick replies to inquiries. I had my wisdom teeth removed by Mihhail Mihhailov. The dentist was quick and skilled, and respected my wish to minimize the number of travels to Tallinn (by removing two wisdom teeth during one visit). I initially worried a bit about the communication as I don’t know Estonian or Russian, but everything turned out fine (the dentist knows English, they have English forms and other things can be taken care of by Google Translate). There is a pharmacy and a supermarket conveniently located downstairs the clinic.

Poor customer service. I had an appointment and even received an SMS reminder about it one day before. But when I came to the clinic, I was told the x-ray was out of order. Ok, shot happens but why didn’t you call me or send an SMS about it? I won’t visit you ever again and cannot recommend anyone doing so.

Very pleasant service

Very good clinic. Wonderful, attentive doctors, highly qualified specialists. Calm environment, Warm and kind attitude towards patients. Thanks to all the staff for their work!

The clinic begins at the registration desk! This is the best service. Incredibly attentive staff. Cozy and comfortable clinic.

Excellent service, perfect quality, highly professional dentists and their assistants. Starting from the reception with a very welcoming lady, everyone does feel like a vip-client. It is like a real spa treatment for your teeth no matter what the procedure is. No pain, maximum comfort. Highly recommended.

Very nice clinic with professional staff and latest high quality equipment. If u r looking for pain & stress free dental services this is the place to go.

I had been scared of dental treatment my whole life - and now I just can't get enough!:) Seriously though, Meerhof team has completely changed my perception of this process. Over the past few years, I've had to deal with just about every specialist at the clinic, and I'd recommend each and every one of them very highly. From regular cleaning to a major surgery under anesthesia, from planning the treatment to seeing the final result, all was done at the top level of both professional competency and service. Thank you all guys! I'll be back😉

Tip Top

Recommend.

Reasonable price, quality and customer-friendly service, I am satisfied and recommend.

The facade is modern, but the contents is like a village polyclinic somewhere in Siberia. The doctor does not bother to read the medical history and does not understand anything. Later, he forgets to prescribe the prescription that he had prescribed for the treatment. You can't get medical help from there. There you can get an overview of how life was in the Soviet Union.

Receptionist was not pasient enough to listen for my problem , almoust hang up on me when i was trying to get information and get appointment , call lasted for about 1 minute))) arrangement issues ...

5 stars for: - quick and accurate problem solving - personnel deep knowledge and comprehensive explanations - additional advices / assessment of other risk factors, even if they are not in initial surveillance/cure - quick and easy booking for procedures/doctor's visit - patient and patient's health centered approach that is aimed to solve the issue or uncover other issues that may be out of focus