from hana gueddiche
November 16, 2023
Completely rude and incompetent stuff , I went once to emergency , as I am first time pregnant and I had huge bleeding in the start of my pregnancy , the women on the desk she saw how terrified I am but kept saying me it’s better to wait and go to see your doctor (my doctor was closed that day ) then with really rude attitude she finally accept as .
PS: the emergency was totally empty only one women was there waiting
Today I called again to take appointment for giving birth (they remind me that I should not give birth here ) the first guy who picked my call he just transferred the call without saying any word , no hallo even , the second women since the start of my call she kept saying in German I cannot understand I cannot understand! And I just said hello , my name is hana nothing else ( in German ) I said sorry my German is not so good and I repeated my sentence and she said again I cannot understand call again and just cut my call !!
Ok I am not a native German speaker and maybe I have accent but that’s totally normal and I know that I am talking correct German at least make some effort and talk correct to people !!! Have some manners !!
from Kelly Greenwood
September 26, 2023
The staff at the primary care clinic was so friendly and professional, but once I got to the oncology department the staff were bigoted unprofessional and abusive.
from Mihail Jovmir (M.J.)
November 01, 2022
My wife had a very strong headache. With "very strong headache" I mean - she couldn't talk, walk normaly. At the reception she answered a lot of questions. We were by family doctor. She had already the referral slip for MRI.
They took blood and gave her something that had a little helped.
They denied to make the MRI because of missing plausible Reason. They didn't check even the blood pressure.
All my wife saw in this Emergency was only indifference and loss of care.
How we must be sure that we will live a long healthy life, when the persons who are paid for that don't take reasonable steps to prevent a Death?
Shame on german Health System.
I recommend to search for another Emergency Point in the City.
At Uniklinikum you have a very big chance to die. And they will say - "we didn't know" or another stupid argument.
This happened on 28.10.2022.
We came at 17:00 and left at 22:00.
Besides - they found nothing.