Jaw tumor treatment in 3 Dentistry and Oncology clinics in Hamburg

My worst experience in a hospital for far. My room is beside a place that are remodeling, 12 hours of the sound of a hammer constantly. Due my operation I can not eat solids, so the only thing they are offering me is pocket soup, no veggies no fruits, nothing. And forget about to find the manager, she is never in the office, and she will never pick up the phone. The personal in my station are good the most of them, the problem in hospital is systematic.

The most irresponsible and unprofessional team I've ever met. My oparation was cancelled one day before the last minute, after all the preparation. Even worse, for more than one month, no apologize, no explaination and no call back to arrange a new time for the oparation.

Worst hospital I have ever been too. They are under staffed and under funded and care more about making money then care of patients. Cancelled appointments without letting patients know due to broken equipment and staff shortages. You would get batter care in a third world country hospital. Asklepios is a shinning example of how broken the German Medical System is.

I had a great experience giving birth at UKE. everyone working there was super nice, cooperative and friendly at the registration and at the Kreißaal as well as in the postpartum care. We requested the family room, which became available in few hours post our request ( you do need to keep following up the availability status of the room til you get it though ) For the mom, you need to get a shirt/ dress to give birth in. And pjs for afterwards as well as the bathing supplies For the baby, you will only need to have the go home outfit and maybe a pacifier. All else will be supplied by the hospital. The meals served are really good too. Not the typical tasteless hospital food .. you will need to have some snacks with you for in between the meals especially if you’re planning on breastfeeding. All in all, i had a really good experience and highly recommend the hospital

Waste of time! I got food posioned and waited for hours! Nobody checked me and I had to leave because another patient came and told us she was waiting for 7 hours. I mean this is an emergency, it shouldn't be like that. Aside from all these stuff there was very rude. I was fighting with pain and with the people at the same time. Not even talking about the money I paid for the taxi because I thought I can get help here. I don't know what I am gonna do if I ever have more risky situations like that. This has to be changed.

18 year old friend of mine has been hospitalized due to a tumor. because of a so called "emergency" a vacation had to be cancelled and he didn't even make it into the infirmary. during the operation they managed to injure the liver (which isn't exactly spottet on the head) and he was in a critical state. he died less than a week after the operation and the doctors had the audacity to say "have a nice evening". worst hospital ever. will make sure none of my loved one's ever go there again.

The receptionists are very kind and they all speak english - that's a huge plus for someone who doesn't speak fluent German. Also it's 24/7. This is how dentists should operate. This is the best Dentist in all of Hamburg!!! I recommend this to everyone.

My appointment with Julia Diedrich was seamless. She was very helpful and friendly. And she gave me some good advice for upcoming treatments.

I had an excellent experience in AllDent with my last treatment. The best thing is, I had no appointment and AllDent accepts patients 24x7. The receptionist was very polite and helped me with the registration. The doctor did an amazing job to complete my treatment. It was completely painless and also with a long term solution approach. Thanks

Had an appointment on 06.09.23 at 15:00, waited for 55 minutes then left, front desk with no one to tell I’m leaving, they ask for a lot of money (150+250 euro) for short term cancellations but they have no respect for your time.

Despite Termin, had to wait 1:30 min to see the doctor. Name is Andrey Bolger, please double check again. I am real customer who paid real money.

I am rewriting this review because I have been THREATENED and BLACKMAILED by post by this clinic because of my honest review. Please be aware this clinic is the worst clinic in Berlin, and a total scam. If you look attentive you can see that most of the good reviews are made by fake profiles which mean they pay for good reviews and BLACKMAIL honest ones. I am suffering for more than 5 months because of a bad treatment made if this clinic. They opened and treated the wrong teeth, they don't give me any xrays of what they have done. My new dentist found prohibited material inside my teeth and I'm going for a tomography this week to see exactly what they did inside the root of my teeth that don't stop hurting. They made the worst root treatment possible, didn't give me any antibiotics or painkillers the whole month of treatment and could not finish it. PLUS, they wanted to take my teeth out which is a complete absurd. I am waiting for the new results of exams to take action against this "clinic" if you can call it that. BE AWARE!!!! STAY AWAY!!!!!!!! New status: December 2017. I’m going through a surgery right now because of the horrible treatment received on this clinic. Edit 2023: I am still being blackmailed by this clinic and had to prove to google after they put a lawyer after me that I was a client and they faked my teeth was bad and needed to be removed for thousands of euros. It’s insane how they pay this reviews and blackmail real ones. Do never go to this clinic if you care for your mouth.

I went in to get my second teeth cleaning at the Frankfurt location. I had Nesli clean my teeth and she was absolutely amazing! She explained everything to me, was very kind, thorough, and professional. My teeth look amazing! And she was happy to say things in English since my German is not great. I will go back to see her every time!!!!

I had a great experience with Frau Esra! I went there yesterday to get my teeth cleaned. She was gentle and highly professional. Excellent cleaning done!

I've been to AllDent 4 times. They are usually good, so I continue to go. The last time, the dentist and their assistant listened to rap music on the radio during my oral surgery. I needed a fragment of a tooth replaced (it was previously broken in an accident, and fixed at AllDent). The young dentist moved hastily and very quickly even with the syringe for initial anesthesia. They talked the entire time in German about superficial topics like how she is bored, how University is boring for the dentist, and made fun of their old coworker, and how they want to party in Amsterdam because a rapper is there - thinking I could not understand German. The assistant sprayed water on my face and acted like it was weird that I tried wiping it away. The repair on my tooth was crooked - and when I pointed this out to the young dentist, he protested that "That is how your teeth are." He was hasty and needs to slow down if this is going to be his career. They laughed so long, and hard, that the tools they were holding were beginning to move around visibly and I had to stop everything and tell them to please use more concentration and be careful. My family has a long history of working in the medical industry, as well as myself, and these behaviors were very unusual for AllDent. Other than these 2 individuals, this is a great place and I would recommend it.

Very bad hospitality.

My girlfriend went to their E.R. It took them seven hours to accommodate us. A nurse misplaced her chart adding to the delay. I understand that there is a triage system that prioritizes severe or emergency cases but waiting for the whole day is absurd. It was especially hard for us, since we are foreigners and cannot speak fluent German. Honestly, it was a horrible experience.

Super...

I am a professional who moved here to contribute to uplift industrial activity in my own area. Heard great input from friends on Helios, about English speaking staff, better handling than long and declining German medical system. When registered my wife for birth and checkup at the last stage of pregnancy - and recently visited, the rooms are hot (making the patient more inconvenient), then we requested female doctor/nurse due to our own comfort and values, but instead when the female doctor arrived she ended up giving me lecture to understand their culture, you are in germany, even in your home country there are only Male doctors & Staff (which she doesn't know 60-70% of medical employees are female in my home country). She was straight forward denying the service if we do not agree on the male attendant. We had no other option but to say yes, however, this has been traumatic experience turned from a happy moment. As a Service provider the doctor should be able to provide a relaxing and comfortable environment. And the treatment was not something that couldn't be done alone when requested. It was a one person job, she could have do it herself, but forced to have male attendant to just hand over tissues or so. And even after that told me to expect male attendant regardless you want or not during delivery.. Service providing is the key. highly disappointed.

I could put 0 or -5 if that was possible. I guess 1 star goes to nursing personnel some of whom were nice. My mother was admitted there with stomach cancer and fluids in abdomen supposedly for immune therapy (we know it is a last resort). Doctor (Ali Nuri Hunerliturkoglu) even wasn't fully aware of the diagnosis at the admission. At putting the port for immune therapy/chemotherapy, lung was punctured leading to an infection. Biopsy results were late, hence no promised immune therapy was provided just a general, non-specific chemotherapy, which weakened the patient together with hospital-induced punctured lung and infection to the point of not being able to walk and normally function. No help at all, just prolonging of suffering. To top it off, transportation to pick her up and deliver home was not allowed to approach hospital premises and a lying patient on a rolling bed had to be transported for 10 minutes outside in the cold. Avoid if possible

I had this year three operations in Krefeld hospital.Two of them was not planned one of them was planned.Everything goes smootly.Personal are very friendly doctors also will try to explain everything till the end.Food quality also not that bad like hospital food.My plate was empty always.I had only one small minus the pillow for your head its like a carpet to clean your shoes so tin and not comfy at all 😀 Even this hospital is one hour where i live but anyway i would always choose this hospital and recommendate to others

From Saudi Arabia 🇸🇦 Amazing hospital exceeded my expectations they were very kind, and hospitality from the first email replied. In general the staff was very polite and nice. Very clean facilities. Generous administration. Very special thanks to Prof Thaler Martin and his team in the Orthopaedic department they were professionals and very respectful. Highly recommended this hospital. It was a good experience

I’m really negatively surprised about this hospital as I brought my son who was injured in school and in pain. 3 hours passed and still waiting…. Other people come and go quick in. What’s this?! Last year brought my other son who broke a leg and was treated fast and even got operated in one day and everything/ everyone were helpful nice etc.. was even recommending this place in case of emergency. This time is horrible… emergency waiting room is getting empty and still waiting…. From Dubai and can confirm that what we used to hear about German health care is all wrong if we compare nowadays especially the insurances!!

I was today night there the reception was friendly and fast … then when the doctor came to call me inside it was a mare .. in the beginning everything look great and then … the boy ddnt even listen the problem you have just … a fast check up ask y about previous doctors appointment ant that’s it …. A good doctor must listen the patient and than speak .. he look stressful.. he want only to finish his shift and patients on waiting omg … it was the worst hospital I ever been in my whole life … it looks like if the problem it’s veery serious can only help you … crazy .. the one star is for reception..

one day I was very sick and had to go to the Emergency. They said they would not treat me. Because I had to be referred to the home doctor first. I wonder which house doctor can be reached at 4 in the morning? They didn't treat me and I wasn't even able to walk. I cried and had to go to another hospital. Besides, the staff working there were very rude. They were talking to me as if they were shouting at me. And even when I asked some questions, they wouldn't even answer me. They didn't even look at me because I was a foreigner. I do not recommend it to anyone. If I had fainted there, I think they would have referred me to a home doctor.

I visited for the second time the emergency today. The first time nobody could point out a doctor as nobody could speak even a little bit English. Today I found a kind lady in the morning reception who gave me instructions to come again at 18:00, visit the 1st floor, to see a doctor for my emergency. I did. As I arrived I said that I don't speak German. None of the assistamts there could speak. They kept my Insurance Card and I was waiting for my turn. I heard my name and a nurse gave me a cup to pee. I used google translate to ask what the cup has to do with my pain and if they have at least someone speaking a little bit English to say what my problem was. They were explaining to me in German and as I could not understand they were just rolling eyes. If you are German prepare to get some rude responses as the specific assistant was yelling to people. If you do not speak German prepare to die as the punishment for not knowing German is death. I feel very disappointed

Really shocking service - be ready to waste your time. I wonder - what would the world be like if we all had the same attitude to each other as the staff do to their patients? HORRIBLE