from elena sias
October 16, 2023
No matter why you are there, you cannot go wrong with the professionalism you’ll find. We have experienced the top of the scientific excellence added to the greatest humanity. Thank you for being there to cure the children every day!!
from Mysha Pavel
June 20, 2023
Super fast, got in with my 1y 7mo daughter who swallowed a plant (brome) that got stuck in her tonsil, went to triage who registered her and 5min later got called in. They checked her lungs and ears properly, then her throat, some other doctor colleagues got called in to help hold the baby, they removed it in 2 minutes, they finished writing up her file and we left. Overall it took 20-25min from when we got in to when we got out. Thank you so much!
from Lin Yuan
June 09, 2023
As a tourist with a sick child, I'm blessed to be directed by the taxi driver to this hospital. We received great care from Dr. Ferro Valencia, and the staff and fellow patients have been super nice too.
Some tips for parents like me who don't understand any Italian:
1. Proceed to the emergency department with a red label, there an English speaking staff will be able to direct you to the right department. For us, we were directed to take COVID test first.
2. At the COVID test location, they actually take notes of your symptoms too, and give you a number. Your remaining visits to different departments will all have this number be called upon.
3. The hospital consists of several buildings with different colored labels. Only the emergency department is labeled red, and also functions as triage. When your number is called again, it is usually the case that you will be directed to a numbered room inside the emergency department. From there if you need to go to another building, they'll tell you the color or have a staff guide you.
Not many nurses/staff understand English, but they've all been very nice and helpful. Within each department among 5-6 people, usually at least one person speaks good English. It's a really busy hospital, so the staff/doctors might not be so attentive, but if you reach out, they'll be so helpful.
