Head and neck cancer treatment in 3 Oncology clinics in Ukraine

Reliable clinic with qualified professionals in one well-equipped building. However, prices are rather high, so private medical insurance is recommended. I mainly used insurance with franchise % (partial cover) during the past few years to make all doctor appointments and urgent care. Also I like to buy pirozhki with coffee in a local cafe 🥪 :)

Very accommodating, friendly and helpful staff. It is straightforward to locate the necessary directing signage. clean and well-maintained. The restroom is everywhere. In the waiting spaces, there are couches and drinking water stations. There is a cafe with free internet access and spacious waiting area.

Nice outer image, but Soviet Union on the inside! Customer service is tantamount to what you would expect from the good old Cold War days, with "doctors" that immediately give you the impression that you are beneath them and unworthy of their attention. Very disappointed with my most recent experience despite using them once before and being generally pleased. Come prepared to deal with third-world customer service, a bedside manner that leaves you unsure of what to expect, and doctors that have no empathy much less interest in being kind and professional.

Good day. My name is Olena, I am from the city of Khmelnytskyi. I am writing my review in this format to show the REAL picture. On March 27, my mother was operated on in this center (brain tumor) by doctor Taras Stepanovych Gavryliv. To say that I thank him is not enough. Because he is a doctor from whom everyone should take an example. Responsible, tactful and, in general, professionally treats his patients and people in general. It has been more than half a year since the operation. My mother feels great. She speaks, she is not paralyzed as they told me in our hospital, as they told me in Kyiv. I will also tell you that I don't have a week without people contacting me to get some information, feedback. Because I understand the things that I myself had to go through. But in the center of Neurosurgery, everything is so well thought out, everything is so professionally selected that you fully surrender yourself to the doctor and are no longer afraid. I read a bad review about resuscitation. I do not know of such a case, I have not seen with my own eyes sloppy treatment of people on the part of the staff, and I myself, believe me, do not have a very good character!!! The doctors in the intensive care unit looked after the patients normally and professionally. I was even amazed, and I saw and heard the feedback of other people, patients. I was once given such advice that I would listen to my doctor with my heart. Так і сталося ! working from 8 a.m. to 10 p.m., doctor Taras Stepanovych also held online consultations late in the evening. And he did not pick up the phone, did not grumble on the phone, but on the contrary, gave answers calmly, answering questions, reassuring. Я дуже , дуже рекомендую цю клініку і свого лікаря . Я писала пост в фейсбуці на рахунок лікарні ,щоб люди знали що є таке місце де допоможуть , де не скалічать , де не стоіть питання перше - скільки ви маєте коштів ! я зверталася по місцю в нас в управління охорони здоров"я , з питанням - ЧОМУ ????? чому в нас не можна таке зробити всюди ????? в кожному місті !!! Чому в нас діє тільки коррупція . А питання о житті паціента стоіть на останньому місті . ? Я не бот , я не наймана людина центру Володимира Смоланки . Я - звичайний пацієнт . І дуже дуже дякую лікареві Тарасу Степановичу та його команді за спасіння моєї мами . Бо коли ще живі батьки, то і діти почувають себе - дітьми .

3 weeks ago, I came to this hospital for rehabilitation, but it turned out that it was necessary to perform a lower back operation and correct the mistake of another doctor. Thank you very much to Dmytro Serhiyovych Sikorsky and Oleksandr Oleksandrovich Yarty for correcting the mistake and taking care of me throughout my stay in the hospital. Thank you for teaching me how to sit down and try to stand up. Regarding rehabilitation, we can only wish for the best. While the head of rehabilitation is Kateryna Oleksandrivna Zinov'eva - I do not recommend it.

From the bottom of our hearts, we would like to thank the best professional in his field, MYTRIK IVAN IVANOVYCH, and his well-coordinated team for their true professionalism. Ivan Ivanovich is a doctor from God and a man with a capital letter. A huge thank you and a low bow for your work, patience and sincerity, for your golden hands and for a successful operation for my mother, who once again experienced the taste of life, namely walking on her own feet, without any help. THANKS.

Reliable clinic with qualified professionals in one well-equipped building. However, prices are rather high, so private medical insurance is recommended. I mainly used insurance with franchise % (partial cover) during the past few years to make all doctor appointments and urgent care. Also I like to buy pirozhki with coffee in a local cafe 🥪 :)

Very accommodating, friendly and helpful staff. It is straightforward to locate the necessary directing signage. clean and well-maintained. The restroom is everywhere. In the waiting spaces, there are couches and drinking water stations. There is a cafe with free internet access and spacious waiting area.

Nice outer image, but Soviet Union on the inside! Customer service is tantamount to what you would expect from the good old Cold War days, with "doctors" that immediately give you the impression that you are beneath them and unworthy of their attention. Very disappointed with my most recent experience despite using them once before and being generally pleased. Come prepared to deal with third-world customer service, a bedside manner that leaves you unsure of what to expect, and doctors that have no empathy much less interest in being kind and professional.

It would be nice to start doing something with the parking spaces, there are few of them, drivers stand where they shouldn't and block the passage of ambulances. The institution itself is great, but due to the ill-conceived parking for so many people, I give it 3*.

Good day everyone. I have been here for more than three days for radiation. And I am very satisfied with how the doctors are very kind in all respects and the nurses are the same. And they cook very well here, so I also thank the chefs or cooks who cook here and the kitchen support staff. And I also thank all the sanitary workers for their willing actions. It was great here. Thank you all.

The best hospital I've been to so far. The urology department has excellent nurses. Incredibly nice and helpful. Doctors are simply top notch. Thank you for a pleasant stay

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

Got my Covid (#5) vaccine at this facility. Vaccination center is located in building/pavilion E next door from entrance E7. Hospital is easily accessible via public transport/trams. The service and staff are very efficient. Dr. Mankovecky (fluent in English) and his nurse are extremely friendly and pleasant. Appointment is required and recommended for the vaccination services. I recommend this facility!

This review is for the ULZ department in this hospital. I went several days to the hyperbaric chamber. The team was the best one I've ever encountered in Czech Republic, doctors, nurses, technicians, everyone was nice, positive, polite, helpful, and dedicated. They took the time to explain everything to the patients, are nice and smiling everyday. For the first time I felt they loved their job for both the medical part and the human contact. Special thanks to Mila, the nurse who took care about me all along the procedure. Please do not change anything! And for the hospital in general please take this department as an example!

It’s really a very good hospital. As I don’t speak Czech, it may be a problem in some places. But here it is very good. It’s like an international hospital. Everyone from the reception to the examination doctors all speaks good English. There is no problem with being treated. And the waiting time is not long at all.