3 clinics in Birmingham

I have had several procedures and surgery at the Priory Hospital and have been very pleased at the standard of care provided by the medical staff. Being able to access care during the latter stages of the covid pandemic when the NHS had stopped carrying out routine and essential surgery was very reassuring. My surgeon and the other members of his team were at all times professional, courteous and supportive.

Excellent service this morning from receptionist ‘Lynn’ in the out patients department of the hospital when I informed her that my title is MX not MR…Professional and friendly without any awkward questions..

I have been a long term chemotherapy patient at Highbury and have found the treatment and care from my Oncologist and the nurses exemplary. Chemotherapy is never a ‘look forward to’ experience but the care provided by the wonderful nurses make it as comfortable and agreeable an experience as possible. We often share a laugh together!

This clinic has caused nothing but issues for my partner. Paying £700 for mis-diagnosis, writing prescriptions for out of date medicine and the inability to print off a referral letter after paying money to do so. Their excuse is that the system is down after waiting 2 weeks for referral letter from the doctor who also happened to be on holiday for the week after he promised to send it. It's a joke. I would stay well clear of this clinic if you don't want to waste your time or money. The so called "professionals" are in fact cowboys who are interested in only one thing.. and it's not your health.

I had a really great experience using Topmedica clinic in March 2023, starting from reception service (really nice staff, very helpful and informative, willing to help - I had unusual request regarding sending my medical records to my GP and there was no problem with sorting it out), ending on appointment I had with dr Magdalena Pogwizd. Dr Magdalena listenied to my concerns with patience and respect. She seemed to me down to earth, going to the point and I found her very helpful. Really recommend her service

I had appointment with urogynaecology physiotherapist- Karolina Kolaczynska-Oledzka after major gynecological surgery and I couldn’t recommend her enough. Karolina asked me a lot of various questions to see what problems I had and how she could help me. Although I came with gynecological issues in mind she made sure to check me from head to toes. She was very gentle and respectful during examination and made sure I was feeling comfortable. I was shown various exercises that would improve my wellbeing. I was also advised how to take care of my post op scars. On top of everything she emailed me with all of the exercises to do at home and I felt welcomed to contact her with any questions. The atmosphere through whole appointment was very friendly and I wasn’t stressed at all. I’ve already booked the next appointment with Karolina and will be seeing her regularly.

Absolutely rubbish experience - took my 4 years old to the hospital and had to wait 6 hours only to be told there are another 5 hours to wait. We decided to leave as it was Ridiculous to have my little one feel more uncomfortable while already suffering from illness & being poorly. This has happened 2nd time with us as had similar experience with my 9 years old and waited 4 hours and to hear the announcement that there is further 7 hours wait. This hospital service is absolutely rubbish. They should be sued for playing with the lives of young ones.

Incredible place, fantastic care from start to finish of our stay there for our little girls treatment. All the consultants, doctors and nurses are amazing at their jobs especially ward 9 who looked after us after the operation

Ward 11. My newborn son has a heart problem where his artery to his lungs was not properly formed and required a small tube inserted. Our stay in intensive care was flawless, they were caring and are never afraid to answer questions or get something for you. However when you leave intensive care and go into the wards (ward 11) some of the nurses see you as a burden, when you are in the worst possible place emotionally because of our child, I asked if the doctor was coming to us as they had said he was coming to talk to us, we could hear some nurses laughing and making jokes at our expense. They leave babies crying on the nights, some of the other mothers were staying by their babies as they didnt trust the nurses. You panic when you dont know what's happening and some of the nurses just see you as a nuisance and they really upset my partner.

I had the platinum level health screening spread over three days. The service, professionalism and communications met all my expectations. Dr Sami completed the colonoscopy and endoscopy and his manner and professionalism were exemplary. No problem recommending this facility to anyone needing healthcare. All medical and administrative support staff were extremely supportive and friendly.

Mayo Clinic Healthcare London has an amazing facility and outstanding customer care ethics. Special thanks to Dr. Sarmed Sami who was really professional and lovely Gastro Nurse JEFF he was outstanding. My experience at Mayo clinic was amazing, they coped with my high anxiety quite well and help me to feel comfortable during all procedure.

Profs Behr and Costello were very good. Unfortunately Sarmed S. Sami was so incompetent I’ve reported him to the GMC. Most of the staff seemed nice, some procedures they managed to perform, others they didn’t manage to (ie they’re occasionally competent). Billing was so over-enthusiastic so we were charged for procedures we didn’t have. Strangely they still haven’t gotten back to me about those …

I have just had a procedure done this morning. What can I say. From the lovely lady who welcomes you to all the other staff I can into contact with. You are all excellent in what you do. The care you gave me was 100%. The facilities are far from what I was expecting. Thank you so much for everything you have done for me. It was lovely to see a friendly face in Ciara and Darren was so good at putting me at ease. And David the consultant went out of his way to put me at ease . Once again thank you so much . Well done team. When I am back at work I will bring you some tins of biscuits .

I was recently a patient of the Peninsula Heart Clinic through the NHS. The service and care I received were outstanding and I am so grateful for the treatment and care that I received. The staff I met were so professional and caring that I cannot recommend them enough. Thank you.

Had a procedure at the clinic on 30th November & was immensely impressed with the care & efficiency with which I was treated. Every member of staff I met was kindness personified & I would warmly recommend this unit should the need arise.

Had a knee operation today at Fairfield hospital. Every member of staff from start to finish were excellent. Really looked after me and can tell that everyone is dedicated to patient care. I was really impressed. Thanks to everyone involved 👏👏👏

Excellent hospital..normally dealing with Private patients but have also been supporting NHS patients. My Son had day surgery there and the staff were so attentive and kind and very efficient. He wasn't treated any differently to a private patient.

WOW from the cleaning staff to the consultant, everyone is amazing, so friendly, helpful and the theatre staff are absolutely incredible, they make you completely relaxed. I absolutely adore Mr Raj, I've seen so many consultants but I've never come across someone like Mr Raj, he's wonderful and makes you so relaxed and his amazing nurses are also lovely. This is by far the BEST hospital I've been to. Thank you Fairfield hospital for making me feel welcome and relaxed ❤️❤️

Wonderful, lovely, truly caring nurses and doctors, who made my time in A&E as comfortable and quick as possible - you are all stars - amazing receptionist, too. Thank you all so much. ♥️

I attended the A&E department while on holiday. The care and attention was amazing. Special thanks to Kim who had me transferred to urgent medical care and because I was struggling she got a wheel chair and took me to the correct area. The attention and care exceeded all my expectations.

I came in on Monday morning, around 8am, and was seen quickly, and treated very well by doctors, nurses, and supporting staff. By far the best NHS experience I have had, and I have had many!

On January 14th I had a revision hip operated on by Mr James Donaldson. I was in for 3 days and the care, kindness and professionalism was outstanding. If you do have to have a replacement hip RNOH is the place to go

I would like to say a big thank you to mr Cullen and his team, the doctors,the nurses. You all have made my stay on private care very comfortable The food was nutrition lovely food well balanced menu which you can choose from every day The cleaners even helpful the rooms are bright colours really beautiful and well kept clean I really can't fault private care Thank you all so much for your wonderful care I received in here after having my ankle fusion

I recently had a spinal procedure under the care of Mr Leong. I am extremely grateful for the level of care and attention I received, from being offered alternatives before I was ready to take the plunge with surgery, to the surgery itself and after care. It was lovely to feel complete faith in my consultant but also to hear other doctors speak so highly of him. The whole team at RNOH were so helpful and attentive and I am truly grateful to Mr Leong, for his kind & caring attitude and for getting me back on my feet again.

My husband had an operation in this clinic as an NHS patient, the whole experience was seamless, from the time we arrived until the discharge, a few hours later. Lovely staff, receptionists, nurses and doctors, beautiful and clean room, very quiet environment. I wish every hospital visit would be as nice as this one. Highly recommended.

My Husband had an operation on his hand, the staff were amazing from arrival to discharge. They went above and beyond to not only look after him but also checking in on me whilst I waited for him to come back to the ward. The aftercare he is still receiving is to the same amazing standard! Great service, lovely and clean building! Would definitely recommend!!!

Been on Dr Baldos ward, Staff - starting from reception, ending at nurses- absolutely beautiful, best care and friendliness i have ever experienced. Even the food is good (i am the chef) i could write a book about how good everything was. I'd give 6/5 if it was possible. Brilliant!