Video-assisted thoracoscopic (VATS) lobectomy, bullectomy, bilobectomy in 1 Thoracic surgery clinic in Oceania with additional parameter

I hade a spine surgery 2 days ago. Thank you Dr Barnes a fantastic job. and Dr Graham .thanks all hard working nurses, they are very friendly, and always look after me. It was absolutely 5 stars

Excellent service and very satisfactory! I had an open heart surgery here and I feel like home . Everyone who works there take good care of me and always there when needed. Thank you for your service ❤️

Had hip replacement surgery and Mercy made it an absolutely top experience. Thanks so much to the nurses, surgery team, physio, caterers, cleaners. Everyone made the procedure as painless as possible.

Gross negligence in patient care- avoid this hospital like the plague.. it’s an absolute joke. if I could give no stars I would. If you value your life and want a good chance of recovery and not to die due to poor nursing and “specialist care” - DO NOT GO TO GREENSLOPES… you have been warned.

Had private health cover for most of my adult life and one time I needed to use it, the experience was so horrible. I’ve triggered Ramsay rule 3 times without success, was told medical director was going to see me, but that did not ever happen. I was eventually transferred to a public hospital, and experience was so much better.

I want to express my heartfelt gratitude to the hospital and its incredible team for the exceptional support and care we received during my cesarean section. The nurses and Midwife were outstanding, the food was worthy of a 5-star hotel, and Dr. Melissa Mckenzie proved to be the best in the world. Every detail of our stay was handled with professionalism and warmth, making us feel cared for and comfortable. Even after 5 days, I would have wished to extend our stay because they made us feel at home. Highly recommended! Thank you all for making this moment so special and peaceful for my baby and me. 👶🌟"

Got seen very fast for a simple broken ankle. All the staff were super nice and professional. Couldn't have gone better. Other than the broken bone part.

Absolutely amazing staff. Every single one of them. The nurses are wonderful especially Sheridan or Sheri as we called her. She is one of the best nurses I dealt with. Sharon is also a wonderful nurse. The surgeon Dr Segar is the best around and the anaesthetist as well. The best hospital I've stayed in. Big rooms, great food and lovely staff.

I went To this facility. For A asthma attack that was Induced by A infection The wait time was very long though. This is understandable as they were Short-staffed. The nurses were lovely. And took good care of us. The issue I came across. Was the doctor? At this point I had been Coughing to the point of not being able to breathe and almost throwing up for 2, maybe 3. Hours The nurses moved me to a room by myself so I wouldn't disturb. Other patients? But when the doctor finally arrived. She looked at me with a raised eyebrow. And accuse me of faking it. I was In shock Not 5 minutes into talking to the doctor. She says "Your coughing has picked up a lot since I came here." She called it convenient. She sat there looking at me not giving me Instructions But she did give me a asthma inhaler. Something a nurse had already done. She proceeded to interrogate me. And ask me what I was trying to skip out on. This was because I had asked for a medical notice To give to my strict school. This blatant disrespect completely ruined The experience I was already exhausted from a being late. And having coughing fits every 5 seconds. And then I had to deal with that. To be honest, it seems like a decent facility. I think I just got unlucky with either a too tired or too unprofessional doctor.

Wouldn’t recommend as a private patient, during fasting the staff ate in front of you and it was loud and chaotic. It’s outdated and worn down. Worst experience of a hospital I have had. Was offered a sandwich at the end that had condensation on the plastic. Communication was terrible. Sat for 2.5 hours with no updates. The clothes given to wear for surgery was scratchy and uncomfortable. Bed sheets had stains. Understaffed and overbooked.

I stayed overnight in Ward 5D (Orthopedic ) in July 2023. The nurses and other staff were excellent. The only problem I had was the constant ringing of the bell. It was so loud . No one seem to be concerned about it . I did not get a minute of sleep even though the nurse gave me earplugs which didn’t block the noise at all. One staff told me the noise is always ongoing. Can they not turn the volume down a bit ? Unfortunately the specialist who treated me operated at this hospital. I have to change to another Dr and go to another private hospital if I need orthopedic treatment in future. I have mentioned this noise problem in the survey I completed post discharge. I have not received any explanation .

What can I say saved my life end of story great team of doctors, nurse's and support staff I'd love to come back but rather not haha great work keep saving lives your good at it

Twice I have been an inpatient at this hospital. On my first stay, I thought I’d got lucky and struck a few excellent doctors and nurses. But now, after my second stay (a year later) I realise this is a superb hospital. The kindness was almost overwhelming. I felt like the best friend or close relative of everyone. From the reception ladies, to the terrific doctors (esp Dr Mishra), the amazing nurses, even wards men (thanks Wayne), St Vincent’s Private Hospital is filled with care, compassion and competence. Sure, I love the hospital near my home town in Rockhampton. But if I’m ever in Brisbane and am unfortunate enough to get sick again, I hope I’m fortunate enough to be their patient. Thank you to everyone for all you did for me. I’m very grateful to you. ❤️

Shout out to all of the gorgeous nurses in ward 1A! Unfortunately was admitted twice but all of you made an awful painful experience a million times better. I didn’t like the fact that I was in hospital and away from my family and in pain, but it was like having friends close by. You all actually cared. You were all so lovely, caring, friendly, empathetic and advocated for me. Thank you! You all deserve a massive pay rise!

Recently stayed overnight after gallbladder removal surgery. I was very unwell afterwards, but the nursing staff were beyond amazing and caring. Loved the room service food too with great choices (have attached photos in case anyone wants to know in advance what you can get).

I recently gave birth at St Vincent's Private hospital and was impressed by the level of service and care I received during my stay. I was very well looked after by all the doctors, nurses and hospital staff. Not only did the staff provide me and my husband with lots of knowledge and insight as first time parents, they were caring and empathetic too. I highly recommend this hospital and I'd come back to deliver another baby in the future. Thank you

We had our first baby over a year ago at St. Vincent’s in Fitzroy and we had a great experience. Everyone was lovely from the nurse in the room who helped me to get ready for my c- section to the anaesthetists. I didn’t want to breastfeed and no one absolutely no one judged me or pushed me. The room was great. The care was great. Food was great and the night nurses did a wonderful job taking care of our Bub. The paediatrician was amazing and just so calm and encouraging. We are now planning to have our second baby at St. Vincent’s.

I had to spend a week in St Vincent's Private Hospital. The staff were just wonderful. Felt well taken care of at all levels. Nothing was too much trouble. The meals were basic but fresh and of good quality.