Open chest surgery in 163 Thoracic surgery clinics worldwide with additional parameter

Clean hospital. But extremely expensive. They didn't inform us of the costs and we had to pay 10 times of than other european countries.

Terrible service. Completely disorganized, does care at all about their patients. I was begging them for help in resolving a billing issue and every department just ignored me. Do not go to this hospital. I went to this hospital to get an outpatient procedure done which required that I have an attendant with me. The hospital organized for an attendant to be provided, at a fee, from an outside company. On the day of the procedure I was brought to the billing department by member of their "concierge" team, Fernanda. They have an international "concierge" service which basically provides translators so that you can navigate the hospital if your Portugues is not great. At the billing office I was presented with a bill for the cost of the procedure. I agreed to pay it and was then given a credit card machine to make the payment. When the machine arrived, the amount they were requesting was higher than the quoted amount. When I asked Fernanda, she explained that the additional amount was for the cost of the attendant. I paid the invoice and was only provided with a little slip of paper that showed the amount that I had paid. It didn't say what services I had paid for, just that I had paid a certain amount. I then went and got the procedure done. I was put-under, so I don't know how the actual medical procedure went, but from what I saw before I went under, the medical professionals seemed like they were doing a good job. After the procedure was finished, I was brought to the payment office and presented with a new bill. The bill included the additional cost of part of the procedure, the cost to have a biopsy analyzed and the cost of the attendant (which I already paid for). For the next 3 weeks I was going back and forth with the International department, the complaints department and the billing department, trying to get them to acknowledge the fact that I had already paid for the attendant. No one from any of those departments did a single thing to try to help me. Each department passed me off to another department. The complaints department didn't even reply to my complaint. I had to call them up weeks after I had filed a complaint and they were fully aware of the situation, but didn't have enough respect to let me know that they were working on my case or bother to email or call me to help get it resolved. Neither did the International department. When I asked them to help me resolve the issue they just said "this is not my department, I don't know anything about billing" even though FERNANDA was there and was the one that explained to me that I was paying for the the price of the attendant. The billing department just kept sending me the same invoice over and over again and never acknowledging that I had paid for the attendant. It was only when I finally decided to go to the hospital and pay the bill that anything got done. I had to physically go to the International department and demand that they resolve the issue that instant. I spent another 2 hours going to different departments with the "concierge" lady, getting into arguments and explaining over and over what had happened. It was only then, that they acknowledged that the woman who processed my payment allocated the entire amount to the cost of the procedure, which was why this bill for the attendant was still outstanding. At my insistence they finally removed the charge and I was able to pay the invoice. If you go to a Brazilain Hospital, make sure that you get an itemized invoice for every single payment that you make. A little slip of paper with the amount on it is not enough. They will change the amount that you owe them and you have no proof of what you have already paid for. At the end of the day, I probably wasted about 4-5 hours of my time writing emails, sending messages on Whatsapp and arguing with the staff at the hospital. Not to mention all of the frustration it caused. This could have been resolved after 1 email, had anyone at the hospital taken ownership of the problem and been accountable. DO NOT GO HERE - THEY DON'T CARE ABOUT THEIR PATIENTS

One of the best hospital in South America

Dr. Ramon Rivero was fantastic. I had gotten a really bad ear infection during my stay at the senator from the pools. Dr .Ramon Rivero helped me out, made sure I wasn’t in pain and was comfortable. Truly a great experience, very friendly and welcoming. 10/10 great experience.

Traveling internationally with young kids is stressful enough, but when a baby starts running a high fever, it takes the stress to another level. Edwin De La Cruz was a calming voice for us. His knowledge and expertise were great, and his willingness to explain what and why he was evaluating, was appreciated. It’s clear to see he loves what he’s doing, and we appreciate his time and support.

My experience with this clinic was exceptional. I went in with symptoms of numbness and was taking care of very quickly. Dr. Ramon Riviera suggested I go to the hospital and he arranged everything for me even helping with contacting insurance and emergency room so there would be no waiting. Overall a great experience.

EXCELLENT ATTENTION!!!!!

Expensive but, you get what you pay, cheaper than USA hospitals, around 70% cheaper, excellent doctors, recommended.

Omnilab opens 24hrs. All covid tests available.

Ralf Stephani: In this hospital at the beginning of March, I was given great help in eliminating my hip pain. The team around Dr. Moore worked absolutely professionally with great success. Thanks, couldn't be better! May/ June 2023 After I received such great help on my right hip in March 2023 and I had an unshakeable trust in Dr. Jose Luis Moore Velasques, I asked him to operate on my left hip as soon as possible. Already on May 7th, 2023 I had an operation on my left hip because of unbearable pain. In several clinics I was told that 12 months should elapse between operations. Not so with the doctor I trust. Just 4 days later I flew back to Curacao pain-free. The painkillers were left untouched in the bedside table! Suddenly being able to walk pain-free again was Mr dr Jose Luis Moore Velasques to me. No helpers, no pitying looks, no pain! Being able to participate in normal life again was wonderful. My physiotherapist told me he had never seen such a professional surgical scar in his 20 years of experience. I would like to thank you again, Dr Jose Luis Moore Velasques and your team for starting my new life worth living I remain respect Her Ralf Stephani DANKE

Do not come here even if you think that your dying or have any serious medical problem, absolutely terrible care and attention takes 6-12 hours for them to even do simple blood test or any real examinations. Really there rating should BE honest and lower then where it currently is, also technologically speaking their WAY behind.

If you need immediate medical attention do not come here this is absolutely the worst hospital I've ever had to come, unfortunately, I almost died here from a heart attack and they did nothing to help me except treat me like a ragdoll. Absolute garbage attention and no care for the patients, I literally had to waddle my way out of that hospital as If this is a movie, I would give them ZERO STARS if I could, save uour time and go elsewhere.

High-end & premium hospital with very poor services. Everything is slow and unsystematic. Average waiting time is around 1hr ++ at each location (from at the clinic reception, meds collection at the pharmacy) The clinic receptionist were very unprofessional, loudly gossiping about their other colleague at the front desk area, I can clearly hear what they were talking while I was sitting at the other end of the room. There are more than 4 counters at the pharmacy but only 1 pharmacist was on duty at a time to hand over meds to the customers. I think the service at some gov hospitals are far way better than here.

Exellent service, all the staff, nurse and the doctor are amazing, you know that the are working wholeheartedly. The hospital is clean, treatment is done with procedure which make patient not waiting to long.

You can be in pain in comfort. The service is always efficient, with friendly and comforting nurses and doctors. There is a porter man that will accompany and bring you to xray places. The menu is always yummy and you can choose your food from the menu one day ahead. Everything is healthy but flavourful. The room is a single room with a sofa bed for someone to accompany you. Since I am covered by insurance, the cost is not under me, but I have to be referred with a referral letter and admitted. Otherwise, it would be quite costly to be treated here.

as the translator Mona dialect was different (as arabic speaker), but her dealing with me was very good and so cooperative and helpful.. the doctors are good (yasemin kiraç/ahmet duran/aynur aliyeva)but the nurses are bad except the senior nurse on floor 0/ next to the kids room💐💐

I was coming to this hospital for a long time and Iam so happy to share my thoughts with the world. The service the doctors and also the international department team was always helpful and kind to me specially thanks to miss Sabah hassan for being such a hardworking and well spoken interpreter.

I was very satisfied with the help that the translator Ms. Mahnaz gave me during the treatment process in this hospital. She was very polite and very responsible, even when the hospital system was having trouble giving receipts, she helped me to get the payment receipt, also for other information like insurance.

And if there were even more stars I would click them, a doctor who is not only competent but of infinite humanity which combined with professionalism makes a doctor an exceptional man

My heart is working again thanks to Dr. Glauber.

I would like to thank Dr. Mattia Glauber, an extraordinary doctor and sensitive person. My partner had surgery in December (mitral valve prolapse) the surgery was decisive and the recovery was very fast. Within a month he was back to his usual life as if nothing had happened. What to say?! Thank you, Mattia Glauber! Happy Easter everyone :-)

The positive feeling we get when we see each staff's smiling face is indescribable. Good facility good service good interaction👌

I share my experience of yoga with aster Nurture is very nice. Our yoga instructor is very good. They teach us lots of things breathing yoga n all.. thank u aster nurture.

A memorable experience for me, my wife and our lovely baby. Nature of medical concern: Baby Delivery, pre and post experience. For context, my wife delivered our baby here but we came endorsed by other clinic once my wife was nearing her due date since her insurance converage is limited only. Having stated this, once we started coming to aster after being endorsed by our previous clinic, I could say it was a pleasant experience. The checkups were hassle free as you can make appointment through their well established system and the receptionist will guide you through. Doctor Jisha Pradeep was our assigned gynecologist who helped us throughout the process. She was well known and always recommended and I can attest as to why. However, I would like to mention also Doctor Sabitha, she was the first doctor before Doc. Jisha who also attended to my and honestly she was very nice and sincere to us. Both Doctor Jisha and Doctor Sabitha answered all our questions with sincerity and care. Additionally, our gratitude also to Doctor Thanuja who was the doctor in the ER/maternal delivery section (i hope i am right) - she was the one who attended my wife during the actual delivery. She speaks calmly, assuring and with sincerity which helps both me and my wife be at ease during a very unerving situation. Special thanks also to all the attending nurses who assisted us all the way, I made sure to get all their names to express my gratitude: Nurse Deepa, Tijii, Rincy, Anjaly, Sonia, Ajini and Tina. I would like to mention also the janitorial staff that night, Ms. Prema, she always assisted me whenever I need help opening the access doors - with a smile. Post delivery, all the staff from the Baby Unit was very courteous and caring. They will check up on my wife every now and then and give us a lot of valuable points/tips for the baby. Our thanks to Nurse Anabelle and Veena. Additionally, the birth certificate section for our baby was very helpful and concise. It was a hassle free process thanks to the assistance of Ms. Shahla. Lastly our overall gratitude to Aster Hospital Mankhool, I would like to point out the cleanliness of every corner of the hospital which is very essential. Also their overall process was seemless especially considering a lot of document works, they will help and assist you all throughout the process. Worth the mention also was the presence of water station and coffee vending machines to every areas which helped me survive throughout the night :) Did I mention that Aster Nurture department through Ms. Shiela gave us a gift package in celebration for our baby. It was an unexpected warm gesture which we really appreciate, our baby says thank you :) Overall, me and my wife recommends Aster Mankhool Hospital.

Great experience every time I do my routine follow-up with Dr. Taori and his team. Nurse Minci always ensures I am well attended and the process is smooth until I am completed, and Nurse Pinku Ann has a tender care hand when collecting blood samples especially in my case, she performs skillfully in a way I will always feel secured. Dr. Taori has been my doctor for more than 5 years who not only has outstanding knowledge of my treatment options but also provides the quality of medical care I require. He has the ability to connect so you know where you are, leaving no fear what the next steps look like. Highly recommended.

I trust this message finds you well. Im writing to express my sincere appreciation for the outstanding service and care I received during my recent visit to aster hospital Al Qusais. I had seen by Dr arun (orthopedic) he is excellent doctor a down to earth person and the level of professionalism, compassion, and efficiency exhibited by the hospital staff was truly commendable. It is apparent that the positive and supportive environment fostered by the management team plays a significant role in ensuring such high standards of care. I got a huge help from Ms Saloni Her seamless coordination among different departments, the attentiveness of the medical and administrative staff, and the overall dedication to patient wellbeing have left a lasting impression on me Dr arun and Ms Soumya (physiotherapist )Your expertise, professionalism, and compassionate approach have been instrumental in my journey toward recovery. Your ability to diagnose and explain the intricacies of my condition in a clear and supportive manner has made a significant impact on my understanding and confidence. Please accept my heartfelt thanks for outstan Service your dedication to field is commendable and I’m grateful for the pod impact you’ve on my health Special thanks to Dr arun (orthopedic) Ms soumya (physiotherapist ) Ms Saloni (patient experience department) Warm regards

I am so grateful for the excellent care that I received at your hospital. Everyone was kind, knowledgeable, and professional. The facilities were clean and modern, and I felt completely safe during my stay. I am truly thankful for all of the hard work your staff has done to provide quality care to us and our baby.

I used to get my appendix out here. They're not that good. In the operating room I woke up during the operation and no excuses but since then I have had nightmares for years afterwards and I still have documents from that time and will now check for damages. Back then I was 10-11 years old and today I'm 47 and was hunting for it Nightmares whoever it happened to. And do you also have documents with the name of the treating doctor? Don't go here. Even my grandma was in there because of her hip and after that it went downhill. I'll never go to German slaughterhouses again. If you come abroad or go to neighboring countries, the doctors are better, even when taking blood there are differences. Bad doctors, some people really express their displeasure and I think that the 4-5 stars were bought by the hospital. You have been silent for years. Nowadays you can also watch it on television. In Denmark you doctors have a bad reputation. If you ever want to emigrate if you are a doctor then why not go to Denmark because it is noticeable here how bad you are and some people behave like they deliver in the hospital, they would have been sorted out here long ago. Who else is laughed at in the op? Maybe there's more than the hospital can handle. You can always start a survey that can be done publicly and at the chamber. The more you report what happened to you, the sooner the bad doctors come out and who didn't treat you well. If they are immoral to you, report them to the chamber and you'll sort out the black sheep. They paid so many to get the stars. And so many people giving full points says it all. If you don't want any damage then it's better to go to another hospital. And that will be everywhere soon. Besides the exam. I also send it to the Medical Association. And continue so that the neighboring countries pay more attention to what they are like when they are looking for a new job. A German woman recently lost her job in a retirement home because she drank on duty. She goes back to Germany with greetings to a retirement home there. Very bad reputation when it comes to doctors.

This morning, November 15th, 2023, I had a colonoscopy. From the senior physician, Dr. Martin and the assistance of Mr. Kouridis. The result showed no findings. Both were very pleasant and very competent. I can only recommend the house and would like to expressly thank both of them. Günter F. Schmitz author

My mother had her thyroidectomy surgery done here recently. She was hospitalised for a total of 5 days. Her Thyroid gland was exceptionally huge, but Dr Marius Kivilis managed to remove the entire gland in one surgery. He has done a fantastic job and my mother's recovery has been very smooth. It was a very difficult surgery that we passed with ease. The nursing team were exceptionally kind and attentive. They were going above and beyond their duty to ensure the patients and their families felt comfortable and cared for. You could see that they care for you as a person who is going through a hard time, as opposed to "another patient" who will be leaving the hospital soon. The ward was clean and airy, with plenty of natural light. overall, we were very satisfied with the procedure and the service, Thank you Augusta Krankenhaus! :)

if you have an emergency, run away from this place, they are the worst people, the doctor on the ambulance who got us there was begging them to accept a patient who had a big cardiac problem and the doctors from this place sent him away, later that night he had a big cardiac crysis and almost died, we went to another hospital who immediately put him in ICU, wondering how the other hospital could do this. These people can't treat a sore throat, or our patient arived there before our envelope of money for the doctors did.

1hr waiting and still counting...

The best cardiovascular diseases center in Romania.

Excellent place to give treatment and care for patients ,had distinguish staff and I'm proud to be one of the specialty hospital staff 🤍

The staff is very good and take care of all details , the room is clean and always there is a follow up all over the day . Catering staff is very nice and provide on time and well -prepared meals that fulfill patient expectations.

A thoroughly professional and pleasant service during my 3-day stay at The Specialty. The staff in Level 1 wards were exceptional and the hygiene and care brilliant. Lovely cafe, too. Prices better than most.

King Abdullah University Hospital (KAUH) is a pioneering medical institution located in Irbid, Jordan. It stands as a symbol of advanced healthcare, cutting-edge medical research, and comprehensive patient care. With a commitment to excellence, KAUH plays a pivotal role in shaping the medical landscape of the region. State-of-the-Art Medical Care: KAUH is renowned for offering state-of-the-art medical services across a wide range of specialties. Its exceptional medical staff, advanced facilities, and sophisticated equipment ensure that patients receive the highest standard of care. Medical Research Hub: KAUH is not only a healthcare provider but also a hub for medical research and innovation. Its research centers and collaborations contribute to advancements in medical science, paving the way for improved treatment modalities and patient outcomes. Multidisciplinary Expertise: The hospital's team of skilled physicians, nurses, specialists, and researchers collaborate across various disciplines to provide comprehensive and personalized care. This multidisciplinary approach ensures that patients receive holistic treatment tailored to their specific needs. Quality Patient Experience: KAUH places a strong emphasis on patient experience. From admission to recovery, the hospital is committed to providing a compassionate and supportive environment that eases patients' journeys and ensures their comfort. Global Recognition: KAUH's commitment to excellence has earned it recognition on an international level. Its high standards of medical care, research contributions, and affiliations with esteemed institutions position it as a global healthcare leader. Community Engagement: KAUH is deeply rooted in its community. Through health awareness campaigns, educational programs, and community outreach, the hospital actively contributes to promoting health and well-being in the region. Teaching and Training: As a university hospital, KAUH plays a crucial role in training the next generation of medical professionals. Medical students and residents gain valuable hands-on experience under the guidance of experienced practitioners. Technological Advancements: KAUH is at the forefront of adopting the latest medical technologies and techniques. This commitment to innovation ensures that patients have access to cutting-edge treatments and interventions. Emergency Care: KAUH's emergency department operates around the clock, providing critical care for urgent medical situations. Its prompt and skilled response ensures that patients receive timely and efficient treatment. In summary, King Abdullah University Hospital stands as a beacon of advanced medical care and research. For those seeking top-tier healthcare, innovative medical solutions, and a commitment to patient well-being, KAUH is an institution that comes highly recommended. It's a cornerstone of healthcare excellence that leaves a lasting impact on patients, medical professionals, and the broader community.

My dad had died yesterday due to pure negligence. My dad was awake and alive but very exhausted. His blood was 6.5. What killed him was the 8 hours of waiting for the doctor to arrive and make a decision. When that happened, it was too late, and I lost my dad, for ever. I was told that the hospital is broke, and don’t pay salaries. I highly recommend everyone to NOT consider any hospital in Irbid.

The hospital is a large and major medical edifice in northern Jordan, serving a large segment of citizens, providing comprehensive medical services of high quality. There is no doubt that the large number of auditors affects the quality of service administratively. Large parking is available. There is more than one prayer room, but more attention is needed in the cleanliness inside the prayer room. The WC public health facilities are unfortunately not clean, and most of the reason is the misuse of patients and companions, and some of them smoke in them!! And the facilities do not have toilet paper! However, there must be a comprehensive program for the cleanliness of these facilities by the cleaning authority.

Facilities are very clean, the staff is professional, and respectful! Best in the country. Also the food in the cafeteria is very good.

It is a expensive hospital, but it is worthy. My 1 year old baby was diagnosed with testiculo tumor, he needed to be operated ASAP. Now he is 100% out of danger. Thanks God and the doctors. Never felt more comfortable in a hospital.

I have been a patient at Vivian Pellas for over 9 years in that time I have had 4 surgeries and my wife had her hip replacement done there. My past experiences have been good up until a little over a year ago. Went in for what I thought was hemorrhoid surgery. According to all my papper work which I still have but instead I received a sphincterotomy and no hemorrhoid present at the time. Be carefull there! Still having ongoing problems as a result

Everyone spoke English, I felt very safe in their hands. Doctor Nguyen Vinh Toan explained everything and answered all my questions , super nice and also the pharmacy . The cost for consolidation is 1300k and after 5pm it's 1800k.

Big and beautiful clinic, but the tests are too expensive (compared to Russia or even South Korea). The doctor I visited seemed professional. She sent me my test results the email along with drug prescription. For the price of services, I don’t know why they are so expensive. Teeth cleaning is more expensive than in Spain. Why do they think it’s OK to rip off foreigners? Not every tourists comes from US, and not everybody is rich.

It’s horrible experience when my friend examined in Department of traumatic and orthopaedics surgery. This comes from the attitude of the main doctor who was responsible for examining my friend, just a cursory diagnose without any appointment for in-depth examination. Terribly, he not only did not find the result but also OUTRAGED my friend because she uses insurance. More detail about this case, my friend has had a backache for a week so she decided to examine in Vinmec Time City with an advance appointment. When she came, a doctor named Hùng treat my friend uúnatisfactorily. He just touched her back and gave a conclusion with a doubt. And then, he told my friend should move on another medical department for examining. She did followed by the guide. But, no result was found in this department, doctor in here brought my friend back to the first department. In the second meeting, Dr. Hùng still stated that my friend was fine, just need doing more exercises, and he gave my friend an impolite attitude with a blame on using insurance in examining. Thus, the result my friend gave through the examine was AN OUTRAGE instead of a medical conclusion.

Doctors unprepared to provide PA care. As it is the only hospital in the city, professionals should have more experience.

Great service with my mother who had surgery, doctor, nurses, cleaning staff all very attentive. Grade 10

We are always very well attended to, we are Unimed customers, the call center has become an extraordinary differentiator, the new hospital facilities are above expectations. Attentive clinical staff concerned with well-being.

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I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency