Ross operation in 481 Vascular surgery clinics worldwide

My experience with the staff was a very special and good one of course there were a couple of not so greats but as a whole I totally appreciated the experience and staff!

My wife and I welcomed our first child with John Hopskins and we were treated exceptionally. Our stay lasted 6 days. Nearly every member of the staff seemed to truly believe in the work they were doing and it instilled confidence in my wife and I. The student nurses were very helpful and what they may have lacked in experience they made up for in drive and enthusiasm! Two of the nurses, who helped my wife in labour, even visited us the next day to congratulate us and check up on the status of our child. It did get busy for the nurses the last few days and we would love to have seen more lactation specialists on staff available to help us but after this incredible experience I will certainly encourage my wife and other parents to include John Hospkins in future family planning.

We had a very nice experience here. Dr Kuwera and staff took perfect care of our toddler. He was competent, thorough and friendly-explaining everything as he went. It’s a large hospital, but with many helpful staff stations throughout, it’s easy enough to find your way around. Must register before entering, which ensures safety. Very thankful for wonderful healthcare.

I had a cardiac ablation done by Dr Blatt and the experience was excellent. From the moment we walked into the hospital and the information gentleman took us to the surgery unit, the intake gentleman, without exception every person we came in contact with was friendly and helpful. My nurses were all exceptionally great. The hospital's sophistication, cleanliness and features were top notch.

On 11/7/2023 During my 5 hour stay the dr and nurses gave me a horrible experience. My monitor was going off for a good while because I had a high heart rate and no one came to check until after 5-10min once the beeping got louder. After couple hours passed and I really needed to urinate, I wait to see if anyone would check on me because I know how busy the hospital gets and after that waiting for a long time and trying to wave down nurses who would just look at me and walk away or say we’ll be there when we can. Yet I seen them just hanging out talking in the hallway of the hospital from time to time. My curtains weren’t closed all the way hence why I could see what they were doing. I ended up urinating all over myself because I couldn’t hold it anymore and I wasn’t able to disconnect myself from my Iv and the other monitor with my blood pressure heart rate and the sticky stuff attached to my body that looked almost like an ekg machine to monitor me. I had to sit in my own urine for about an hour or so till someone came to check on me, I have never felt so neglected in my life. They offered me some wipes to wipe myself and some of the hospital underwear(not real underwear) they had also left a syringe w/o needle on the bed I was laying on. Then upon discharge they gave me my paper work went over everything briefly and disconnected me from the Iv but not the monitor and I was still connected so I had to disconnect myself and take it off. The dr stopped for literally a few seconds saying your labs are good and left. This was my worst experience ever!!

Front desk at the ER the lady where the "red star is" very disrespectful. The RN Kristy I had her today room 29 at the ER nicest person ever, she was great, attentive, respectful, explained every step, overall I felt cared off even though it was just a stomach pain. Thank you Kristy. 😊

Last summer I ended up in the ICU for 6 days with a pulmonary embolism. All the staff were wonderful, especially the nurses who changed my chux pads. Multiple doctors came to talk to me about my options, and I felt reassured that I was in good hands. I was put in a catheter-directed thrombolysis study. My medical team explained the procedure in ways that my oxygen-deprived lungs could understand, and before I knew it I was rushed to the OR. My follow-up care at MGH has been exceptional. I see a cardiologist and hematologist regularly now, but I am grateful to be alive thanks to the wonderful staff at MGH. You all rock!

My wife was operated on 10/19. Our stay from then on and through the weekend was the best hospital experience to date. We especially want to comend the staff. Our nurse Lauren Schmidt was the happiest and most cheerful which flowes right to the patients making us feel great. All the staff was great.

Boston was going to be just a port of call on our cruise, but we had a medical emergency while we were here. We spent some time in a very busy emergency room, but they got us in for surgery within 24 hours. All the medical professionals who helped us were kind and very informative and caring.

Easily the most efficient medical facility I have ever stepped foot in. Everyone is friendly and professional…the campus is a very nice place to spend time if you have to spend the whole day for a bunch of testing. Food service has recently been revamped and has dramatically improved. When you consider the volume of people seeking specialized medical care IN ADDITION TO a very active ER, I find it is nearly miraculous that I have never waited more than 15 minutes past my scheduled appointment time to see my Dr, and that is coming twice a year for the last 7 years. Not once…

Amazing experience at Mayo Clinic Jacksonville!! After three trips to our local ER all resulting in an undiagnosable abdominal pain and seeing literally one dozen doctors, we were blessed with a referral to Mayo Clinic and my husband was healed!!!!! No more prescriptions! No more weight loss! No more issue! They found the problem on the first visit, had it removed three weeks later and no more pain praise God!!!!! Thank you to the entire staff from the gentleman at the entrance with his cheerful greetings to the kitchen staff who keep even the most grumpiest of patients happy and fed we appreciate all of you there at Mayo!! Thank you from my family to yours!

The ER/ED staff is dismissive, taking forever to treat patients. I have been sitting in this damn hallway for 5 hours. Yes they have ran tests, no medication to treat any of my symptoms. Trying to discharge after doing nothing… Had to CRY to the doctor about how I felt my care wasn’t up to standard and then she eventually gives me meds. Mind you. After 5 hours. Thought Mayo was one of the best hospitals in the south. Will never be back.

We were at Vanderbilt before transferring to Mayo. This has been an amazing experience! It’s like it’s a requirement is to be super nice; Vanderbilt, not so much. I would recommend anyone to come here, and I’m so glad we chose to switch. The doctors, nurses, and even the staff (cafeteria, welcome center, etc) were by far nicer than Vanderbilt. They are so knowledgeable, thorough, and patient. Very impressed!!!

The Mayo Clinic is such a special place! It’s a medical facility that could also be a museum of art museum, history, and architecture. People travel from all over the world to be treated here, but what makes it truly special are the compassionate, skilled, and dedicated employees. I stood outside the Mayo Building and watched bus after bus pull up to the staff entrance - and watched countless everyday heroes get off those buses and go to work performing “miracles” at a place that provides hope to people who need it most.!!

I had 7 uterine fibroids removed by Dr Khan. Well done. No complications. After six weeks I was back in gym doing great. Dr khan is the best. Great doctor. Nurse Logan day shift and Susan night took good care of me.!!

I'm currently here and I can tell you this place is a sad example of a hospital nurses are not interested in taking care of people they see how fast they can get out your room you going to be room up with someone and you have to watch out for each other the doctors are dumb all they do is tests and hope they find something and they wait until something bad is about to happen before you get any treatment had better treatment in smaller hospitals pass on this place they just in it for the money also food is bad nothing good please save your money. Place is like a burning trashcan.

The Cleveland Clinic is a different breed of hospital from the others I’ve been in. Everyone who participated in my care was thoughtful, well trained, and skillful. They’re a hub for up-to-date practices & medical knowledge. And the practitioners have exceptional levels of experience earned through high volumes of cases. Importantly, the staff seem well supported. So many members of staff went above & beyond. The cleaning staff made an origami elephant out of a towel when I first got there. The dining staff tailored meals for my specific needs and made a surprise cake for my birthday. Transport held good conversations while easily navigating. Nurses, technicians, etc adapted to limiting check-ins/procedures to the certain hours when I asked (to protect sleep). There’s museum quality art on nearly all the walls (good incentive to go on walks in the halls) and nice facilities. There were some bureaucratic challenges when I was first admitted, but in spite of that, I still evangelize to friends & relatives all the time - if you need more serious care, go to the Cleveland Clinic.

This place is a gift from above. It’s absolutely amazing how they put together the teams and staff that they have. My surgeon Dr. Faisal Bakaeen gave me a bypass (CABG) surgery and I cannot thank him enough. His team, the nurses and staff in this hospital from the emergency room to step-down are honestly the nicest people I have ever met in a hospital. They truly care and will not let you leave if your problems are not solved. This place is the real deal, don’t hesitate to get there opinion, I’m so glad that I did. Thank you Dr Bakaeen, you save my life and I will never forget you…

My partner Derek Baum underwent a small injection procedure at the Ramat Hayal hospital. I have no words for the level of care from the delightfully kind receptionist to the amazing nurse (Shira) and of course the doctor. Such a “pleasant” experience that I’m in awe of our wonderful Maccabi Health Service !! Thank you to all of the team who did Derek’s procedure this morning Wednesday 14th June

Supposed to be the best private hospital in Israel... I doubt it. My recommendation - even if the doctors are great, don't go there for Mei Shafir. You will get an awful treatment of your case. Let's start by the fact that they canceled the genetic consultant a week before the mei Shafir check.. and asked me to find a docteur (genetics specialist) that could see me in the next 3 days, so they could perform the check on time.. No help on their side to help me finding of course. So now imagine yourself calling every hospital of Israel asking for a place in the next 3 days to see a specialist... and how stressed you are. Found a place in Nahariya by chance. The specialist didn't even understand why I was being canceled from the beginning at asuta (what was found in my genetics tests was insignificant) . Even the mei Shafir doctor didn't understand why the genetics consultant of asuta was ever canceled to me!! Anyway check went well and today I am receiving the results... what a shame! 2 pages of results scanned, the second page cannot even be read. The first page is not clear. That's such a shame and so embarrassing. Anyway from my experience and people that went with asuta will confirm, your case with be handled by many people, no one has the same work process, no one will answer you clearly and on a same way. Choosing asuta is choosing to add more stress to your life.

Very fast CT checking wait for my doctor

One of the best international hospital in Bangkok. Very nice facility and management system with a very good atmosphere, unlike in the hospital. Doctors are the top notch from each type of specialist. Not a good place to visit but if you have to come to hospital, this is one of your choice.

We are tourists which wanted private hospital for urgent business. 20 minutes after we got inside the place we saw a doctor. Everything looked very professional. Everyone knew English very well, especially the doctor. We got excellent treatment at excellent speed and everything was well explained for us. Also they have live music when you wait which is nice.

I had an outstanding experience with Dr. Tarinee for my LASIK SMILE surgery. Her professionalism, deep knowledge, and excellent communication skills, particularly in English, gave me immense confidence throughout the process. Her patient-oriented approach stood out, as she was always ready to address my concerns, enhancing my trust in her expertise. It's now two months post-surgery, and I'm thrilled with the results. I'm free of inconveniences, seeing clearer than ever. Dr. Tarinee is highly recommended for anyone contemplating LASIK surgery. Her surgical skill, along with her genuine care for patients, makes her the ideal choice. I'm truly grateful for her exceptional service. #BangkokHospital #BangkokHospitalLasikCenter #BangkokLasikCenter #Lasik #FemtoLasik #ReLEx #relexsmile #smile #เลสิก #ศูนย์เลสิกโรงพยาบาลกรุงเทพ

I spent 32 hours without food or drink because I was told I would have a surgery to drain an abscess (procedure itself generally takes 30-40 mins). After all those hours I am requesting to get transferred and the head nurse is rejecting the notion. I thought NHS was bad, this is a disgrace… I’m being treated like a 3rd class citizen.

Medically and clinically very good, staff very pleasant and helpful. Site is poorly signposted and difficult to find the department you need on first visit if you're not familiar with it. Parking very difficult and quite expensive. Good selection of on-site retail outlets in the mall. Views over surrounding area are breathtaking.

I was here just to see the stained glass windows (Chagall windows) in the synagogue. They are so beautiful! The entrance fee is 25 which comes with an audio guide and a brochure.

Professionals in their field! Oncology & Surgery top level!

Placed inside the hospital campus, the parking has disadvantages and advantages such as congestion at certain hours but accessibility for the disabled / baby trolleys /handicap. The place is crowded must time of the day with guests, patients and personnel. I visited in the evening when the pressure was moderate and there were free tables. The service was reasonable but not courteous, they do not offer to heat the pastries, there is no strict hand hygiene when passing between the cash register and the food, the tables, were dirty, the trash cans were full, the floor was dirty from leftover food, high prices. Due to being a private business that rents out the place, there is no supervision by the hospital despite being supervised by the Ministry of Health. Too bad and that's the case for the visitors to judge.

Its the second time when i stay here in this hospital. I hope to not come anymore🙂 not becuse happened something bad here with me..but its better if we take care of our selves to be healthy. I meet here good doctors, nurses and all the personal care. A big hospital. Amazing how many people support financially this hospital that he will be open.

Very positive experience. Dr Davies was extremely professional, listened to my concerns, reviewed and explained the MRI and dedicated the necessary time without being rushed. Very pleased with him and all his staff from scheduling, checking-in, radiologists, nurses and doctor assistant. 👍🏻

Went in for a full left hip replacement with Dr Jacob Drew. My interactions with him and his staff were always positive. He took the time to explain the procedure and answer any questions that I had. He even called to check in the night before my surgery. I would highly recommend him for anyone needing a hip or knee replacement.

Great Doctor and Staff to work with. Removed my cancer and still cancer free 3 years later. Extremely helpful and has answered all my questions and then some. She is a doctor who actually cares about her patients unlike my PCP . I would Highly Recommend Dr Megan E. Anderson and her staff.

FOR FOREIGNERS I had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a "non-emergency," after I willingly waited for over 4 hours. But I'm not registered with a gp yet because of a complicated situation, which they wouldn't care to understand. Moreover they charge you 90 kc in spite of having Czech health insurance. One of the doctors even loudly demanded that I show her the receipt (proof of payment) first and foremost! Had really expected much better than this!

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.

Its been almost 2 years I regularly visit several specialists. Very professional and emphatic doctors! During CT scan procedures after talking to the attentive assistants I feel more secure and less scared. Thanks!

You should dying already before they take care of anything. Not taking anything serious at all

Best Hospital in the Brussels region, friendly staff, great doctors and all multi-lingual

I recently had an unfortunate experience at Kokilaben Dhirubhai Ambani Hospital that compelled me to share my thoughts. My father-in-law was admitted for an emergency procedure, and what transpired during our visit left me deeply disheartened. Initially, we were given an estimate of ₹2,09,000 plus consumables for the procedure, but upon discharge, the cost had escalated to ₹3,57,000 - a staggering 75% increase. Seeking clarification at the billing desk, I received vague answers and was directed to the assistant doctor of the surgeon, who then asked us to wait for Dr. Mandar Deshpande. After a prolonged wait, Dr. Mandar Deshpande eventually met with us but became defensive when questioned about the unexpected cost surge. Despite my attempts to engage in a civil conversation, things turned unpleasant as Dr. Deshpande raised his voice and directed us back to the billing department. We would not believe a doctor could behave in such a manner. The situation escalated further when security was called, and my wife and I were confined to a room with the promise that someone from billing would explain the invoices. To our dismay, we were still waiting for someone to come for over 45 minutes, prompting us to consider leaving. Later, Rajashesh Savant, the senior security personnel, decided to come but immediately resorted to using foul language and even attempted to file a false FIR against us. He threatened us with a silly claim that I had kidnapped my father-in-law so that we would not pay the bill. We asked him to check the cameras that a nurse had released him, and second to think if our intention was not to pay the bill (and run away), then why would we go to the billing counter to ask for the bill to pay? Why would we just not run away without paying? I explained to him the reason my father-in-law had left a little early was because he was in pain after the surgery and he had to travel six hours to get back home, so we stayed back so that he could leave to get back home before it was too dark. When logic did not prevail, he asked his security guards to physically restriction us and attempt to seize our belongings. When tried to take pictures and videos the guard literally tried to snatch my phone by inserting his hands into my pocket. How can a medical institution employ goons like these? Ultimately, exhausted and under duress, we decided to settle the bill after intervention from a senior police officer. The entire incident unfolded in the hospital lobby, possibly captured on video. This experience has raised several concerns about the conduct of the hospital staff and the apparent lack of accountability. Seeing such behavior from a healthcare institution where open communication and understanding should be paramount is disheartening. Questions arise about the hospital's choice of personnel, particularly those who cannot engage in polite conversations and provide explanations when required. The ordeal also raises questions about the conduct of security personnel. Last but not least, observe the cleanliness when you are in the hospital. It is one the worst; besides the lobby, the wards and especially the bathrooms are not to the cleanliness standard of a medical institution. I hope to shed light on the challenges faced during my visit to Kokilaben Dhirubhai Ambani Hospital, emphasizing the need for better communication and a more patient-friendly approach from the medical and administrative staff. There are better hospitals in Mumbai, and you should consider those before considering Kokilaben Dhirubhai Ambani Hospital.

Hospital clean and good staff but bathrooms cleaning not done. No one taking care.. it's always stinking ,no tissue papers or toilet rolls..no housekeeping supervisor around to whom we can show the dirty washroom on ground floor...the bathroom cleaner was forced to clean but she was using one cloth to wipe seat covers which can be a serious breeding ground for infection and a dirty mop which could never dry floor..no Dettol or sanitizer in or around washroom .. dirty smell all over ..wash basins equally stained and dirty and wet on the counter...we request management to immediately take action to improve condition of such a gifted hospital ...there was no suggestion box found so posting. It's a request for all the washrooms conditions to be improved for patients relatives.

Kokilaben Dhirubhai Ambani Hospital 🏥 is one of the best hospitals 🏥 in Mumbai and in India 🇮🇳 . Excellent infrastructure. Hospital is very clean. I've had my executive health check up over there. And I've got good experience at the hospital 🏥. Every department is marked with systematic colorful lines which you have to follow on the floor so as to commute inside hospital. No need to ask anyone unless you have colorblindness 😉. Reception staff at EHC are very helpful and cooperative. I've gone for routine medical check up. Doctors are knowledgeable. The most important thing I like about kokilaben hospital that they sends all the reports thru mail. No hassle or waiting for the hard copy of the reports. And food 🍲 is really good. You won't feel like you are eating hospital 🏥 food 🍲.

Artemis such a great hospital with the good staff , doctors, surgeons and have the best management . The behaviour of the doctors and staff is very well to the patient. I want to say thanks to the OBS and Gynae Dr Renu Sehgal and Team Dr. Nidhi Dr. Anshika and also specially thanks to DR. Varun for treatment of my wife Pinki Sachdeva on 5th Sep 2023. She was stresses and worried as all other doctors said it will be very serious surgery Finally had a consultation with Dr Renu and her team, and it was amazing experience the way she explained each and everything to my wife after which we were so confident. Special thanks to Coordinator Dr Geeta for taking care of all the admission and tpa related process. Entire process from surgery to recovery was very smooth and all the credit goes to Dr. Renu and her team. Amazing doctor and her team. I would recommend it to everyone. We stayed in the hospital for 3 day and everyone did their job with great dedication. Thank you Dr.Renu Sehgal and other Doctors, Nursing staff, other helping stuff . I also thanks to Dr Reshma and ICU staff for support to recover from problems, Regards Harish Sachdeva

All doctors and staff are good. But during Echo test I feel this hospital is very big. But there is less machines for echo testing. Patients have waited minimum two hours waiting, this is not good. I am also noticed staff of Echo testing room specially female staff mostly busy in talking and busy in their mobile chatting. As this result patients have waited for more time for their turn. I want request from the management of Artmis Hospital, please check about your services and staff.

artemis such a great hospital with the good staff , doctors, surgeons and have the best management . the behaviour of the doctors and staff is very well to the patient. i want to say thanks to the nephrologist DR. VARUN MITTAL. my father's surgery ( kidney transplant) is under dr.varun mittal , dr. manju agrawal and dr.gopal. dr. alice is a very sweet and very kind hearted doctor.

My experience at Jaslok was really good. I felt comfortable and always taken good care throughout my stay at Jaslok. Dr. Chibber assured me throughout the entire process , and his mild smiles always conjured me up. His team of doctors were also very knowledgeable and provided all sorts of timely assistance. Thanks for taking good care of me.

I wanted to express my gratitude to Dr Shailesh Raina and his team. They are truly exceptional. His expertise, compassionate care and clear communication made my experience very positive at Jaslok Hospital. Thank you for your support. Thank you for your dedication to your patients; it truly makes a difference. Best regards, Surya M

My mother was admitted to Jaslok for a small surgery. I'm really impressed with overall ease in all the processes, starting from admission to billing and TPA insurance. Staff is very polite and helpful. We had taken Class-A single occupancy room and it was pretty good. I must mention that the food served was tasty and filling. All the doctors and nurses we interacted with, were patient and guided us with all our concerns and queries. Overall, I'm happy with the experience and thankful to the entire team for their services.

Officers and staff of Yatharth Hospital are extra ordinary. Their spirit of service to patients is in transcendent beyond. They are excellent in nature and behaviour. May God bless them all.

Very bad experience today , waiting time for gynaecologist almost 1:30 H:M , pregnant women had to wait for more than 90 min . Doctors timing should be informed at billing counter if not available.

Yesterday, I have visited there for an angiography test of my father in heart department. Honestly saying this is very good hospital with full of amenities and services. The most valuable thing is that all staff's behaviour is good and smooth. Doctors, nurses and other supporting staffs are behaving betterly and are giving their 100 percent to the patient. Patient attenders are also getting good services here like canteen, waiting sofa and sleeping area. I want to thank Yatharth Hospital and team for making such a wonderful staff management. Cost is high but services are satisfactory.

Had great experience at yatharth during our child delivery... Special thanks to my doctor Dr Mamta jha... She is the one the best and experienced doctor in greater noida. We had super smooth process for everything.. Nursing staff and hospital management is super flexible and supportive. I recommend yatharth for all to be parent.. and if you really want healthy mother and baby pls consult Dr Mamta jha 🙂

Located in sector 1 Greater Noida West. My mother was admitted here for Endoscopic and Gall bladder surgery. Dr. Amogh and Kushal were like a God figure for us as treatment went well and my mother is recovering well by God grace. Further also wanted to comment on the rooms and services. Supporting staff/nurses like Kiran, Oindrilla was amazing . Their services and support I would highly recommend. Keep it up The food was healthy and hygienic as well. Rooms were comfortable with all necessary things available which help the attendant to stay comfortable too.

Very good doctors and support staffs. They have done tremendous job. 1st day experience was bad due to emergency staffs unavailability and rudeness(when we complaint about their unavailability). They were busy in personal calls and gossips( but security guards of emergency ward was very supportive and helpful) but after admitting the patient everything was good. Doctors are very experienced and generous. Support staffs are very helpful and provided good support. Billing department is also very helpful in providing information and discharge was very smooth. I will give 4.5 out of 5(-0.5 due to 1st day experience).

I got treated for fracture in my hands here about 4 months back. For my left hand, the doctor suggested surgery. The whole process was quite smooth and I would definitely recommend this hospital for overall treatment. Special mention to Dr. Banarji, who was extremely patient and helpful. Apart from being a great doctor, he is a great human being and kept motivating me through the course of treatment. The whole staff of the hospital is amazing as well. They take good care of patients and the attendents are available throughout the night. Riya was extremely helpful throughout the whole process and was quite proactive in helping me with the insurance reimbursement, scheduling the appointments and providing me with all the necessary documents whenever I needed them. She makes sure that she is transparent with the appointment timings, which helps the patients to not wait in long queues. I had a great experience in this hospital, and can’t thank them enough to ensure my good recovery and making me feel normal again!

Excellent services and counselling. Regular visits by consultants and other medical team members. 24 hours support in the ward. Not a single call bell press was ignored or delayed. Very courteous and caring nursing team. Very good house keeping services. Cleaning 2-3 times in a day. Food service well in time as per nutritionist recommendation. Every day visit by nutritionist. Excellent infrastructure and hospital administration. Given the level and quality of services, charges are reasonable.

I had the privilege of consulting Dr. Satish Rudrappa, a Neurologist, for my family member, and I want to express my heartfelt appreciation for the exceptional care we received during our visit. Our consultation left us thoroughly satisfied. I would like to give a special shoutout to Mr. Rishi, Ms. Anu, and Ms. Emie for their outstanding support and assistance throughout our visit. Their dedication and kindness truly made a difference.