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Terrible!! The triage staff are rude and the doctor who treated us doesn't even answer the greeting. They lack empathy. If one day they want to get certified, they should start with the staff. You can see the hatred they have for their work, which they project into customer service. The only good people are those in the goal and the laboratory!

Terrible 😣

I have blood cancer, so I get test at other testing place and than go here for treatment. Lots of waiting, I have to go down street to pay for service. Than more waiting. Not bad place, but everyone seems to be confused. Other than that, it's fine

Great hospital center with good care and doctors with experience in health.

My husband arrived urgently at this clinic and has been waiting to be seen for 5 hours, what kind of game is this? They are waiting for someone to arrive so badly that they die in the waiting chair, the attention is truly terrible!

Very Beautiful and Organized, the first time I visited it. They treated us very well. The nurses are kind and attentive. The clinic is in good condition, very clean. They gave me good attention.

The telephone service is very poor, they never answer and do not give information. They need to improve in that regard.

A very regular clinic does not have specialized staff, such as a radiologist, not even for the endoscopy service. My experience with my father was very sad.

I want to share my experience in this clinic, I had surgery with Dr. Yobanka Prado and at first I didn't like the idea of ​​going to Palmira from Cali for surgery, but it was the best decision I made, the nurses are very attentive, they were attentive of me at all times and I listened from the observation room after the surgery how they treated people, very humane and close treatment, with empathy towards people. I really thank you very much for your attention, especially to a nurse named Olga, it's a shame that I didn't know her last name, her work is vocational for sure because her way of treating people is incredibly humane, I was feeling very bad and she was very Loving and attentive to me at all times. A thousand thanks in general to all the staff at this clinic. Great professionals with patients.

It is a place where I have had several experiences. More good than bad. It has good transportation, access roads. Good facilities with the different equipment and logistics that a medical center must have and qualified personnel to care for the different patients who are referred there. Hopefully more will be invested in the sector to improve the quality of life of patients.

What a disgusting clinic, terrible, how sad, I entered the page to request an appointment with a cardiologist, he never entered, I went there to request the appointment, I missed the trip, I put a PQR, they gave me the appointment after three months, I went to the appointment and 40 minutes queuing to make the payment, I went up to wait for them to call me and it took another hour to attend me. INCREDIBLE!

With great sadness and disappointment, I need an appointment for my dad and they say they have to call! And do you think they have? I waited because I know that not everything is on time but more than a month, sorry but my dad can't wait for disrespect

It is a terrible service from the Vigilante, who brought two dogs to the Hospital (what a hygiene thing) they serve you in waiting chairs where they give you medicine and they are not waiting to remove it when they are finished, even where they place the serum there were more medicines other patients who were no longer in the Hospital and do not pick them up to leave them in the trash. Most of the doctors and nurses, if not all, are inexperienced. I was treated by Doctor Walter Antonio Lopes Torres who diagnosed me with a kidney infection and pneumonia (with pneumonia but he sent me home) despite continuing my bad condition, I came to Barranquilla of my own free will, feeling very little improvement after the medications where, surprise, I have dengue. And then what kind of service do they provide in this clinic?

The facilities are spacious, illuminated, with air conditioning and with staff always ready to help. The parking lot is large and free.

Everything went pretty fast and the team seemed Professional, the doctor came to check on me couple of times and I could really feel she cares. It’s a pretty good hospital for South America standards .

Terrible service in the laboratory area…. Too long waiting time for fasting patients, which makes the results of some exams very unreliable. Two hours to care for only 25 patients. We arrived at 7:30 and we got file 82... it's 10:26 and they are only on file 57. At that rate, 6 hours waiting for a blood sample to be taken from the patient

Super

Awful service. Not recommended

Terrible

Many people. The attention is not friendly upon admission, however in external insult it improves a little and in hospitalization it improves considerably more. The medical equipment and technology are good.

After entering the emergency room, they delay people up to 3 hours for a simple injection. The staff meets in the offices to talk on the cell phone and chat; Very few give priority to what is really an EMERGENCY service.

Terrible human attention, lack of humility on the part of doctors in the intensive care unit 2 floor beds from 1 to 25, especially women, my mother as a family member went to ask something, and addressed the first uniformed person calling her "woman "Do me a favor" and the lady responds, "I'm not a woman, I'm a doctor" and she leaves without saying another word. My brother, as a patient, takes too long to perform assisted position changes and personal hygiene. It lasted more than 1 hour being with him. the dirty diaper, but they do see a cell phone in the family member's hands and they run to tell them to put it away, and they use it as if nothing had happened, what a lack of respect.

For 5 consecutive days they make me fast all day waiting for a surgery around 5 pm in a rude way and without any tact that they will not operate on me, if I approach them respectfully they get indignant and respond horribly, I feel imprisoned I have been hospitalized for 12 days for some calculations .

Terrible facilities, the room we paid for without heating, the chair old and hard, the recliner broken... a 29-inch television located almost on the ceiling of the room. Not to mention that those who visited us had to wait on the street because their waiting areas do not know who they are designated for... a complete mistake to have chosen this hospital to give birth to my daughter.

The doctor is excellent, but the security personnel are disgusting, zero common sense, they treat you as if you were begging them for alms, at 8pm my sister arrived to greet my husband, but my brother-in-law was there and as he was leaving I went down to wait with her, my idea was to wait in the entrance room, which by the way was empty, and they didn't let us, they told us we had to wait outside, the truth is, that had never happened to me in a private clinic 😡 the security people were very rude

TERRIBLE SERVICE from the guards, they have ZERO empathy, AGREE in all areas, because before going I contacted them to see if they would let me in, the nurse said no problem, to mention that it is on the second floor in the short stay When the security personnel arrived, they asked me and I told them where I was going. They asked me for the name of the patient and when I told them they started searching and told me in an annoyed tone: “IT'S NOT TRUE.” A tall lady with glasses who was sitting there started rude to tell me that there was only for pregnant women, so I dialed to confirm and the RUDE lady started telling the other guards not to let me in because there was another person there that I was talking to, they really treat you like If you were committing a crime, instead of having empathy, the lady who works there is super rude, YOU KNOW WHO SHE IS because they told me that "THIS IS SHE WAS" I mean, she has several complaints, I told them that they had told me that it was possible, that I would not have gone there without asking, and they would not let me in, and they told me that the nurses and doctors DID NOT HAVE A VOICE OR VOTE, that they should dedicate themselves to their own thing, I asked them to file a formal COMPLAINT or at least a suggestion and With a mocking tone they told me: THESE ARE NOT HOURS and they passed me on to the admission card, for what? If she is the same, she told me that the only ones who had “the power” were the guards and that if they said no, it was NO, so I told her that my annoyance was that I asked if it was possible to enter, before going, and that right there they asked and told me that if the corresponding area and that I had not driven there for this to happen, she told me that she could not do anything, so AGREE IN ALL THE AREAS, so I returned and They marked me again, the nurse said to let me in, OF COURSE YOU COULD, and I told the RUDE guard again along with that lady, and another man arrived and they asked him if it was possible? And he told them yes, to let me pass... COULD NOT? They really have more empathetic and kind staff, because it is a paying hospital, and one does not go there to be treated that way, learn to have adequate service and have a complaints and suggestions department so that they can see all their areas of opportunity and improve them, do not be mediocre and stay with the complaint “that in the end nothing happens” but of course what happens, because voice in voice is the most powerful…. As for the nurses, my respects, but the guards, who are the INITIAL image of the hospital, leave you wanting to burn the bad service they have EVERYWHERE... Don't go to that hospital, there are more expensive hospitals, of better quality and you will They treat you with a lot of kindness and empathy, just like places like the IMSS where the guards have more empathy than there, not like CHRISTUS MUGUERZA, they look like police officers dealing with criminals... DISGUSTING guard staff... PS: Isn't it that you couldn't enter? I am writing this from their short stay on the second floor… INCOMPETENT

Terrible attendance. They ignore patients who need quick care. They keep waiting and don't justify the delay. Even with very few patients to treat. Unprepared nurses don't even know how to apply a serum into a vein. Total disregard! A thousand times Unimed hospital. Even the SUS is much better.

The reception has very good service, I cannot say the same about the service provided by the doctor on duty at this hospital, she is disrespectful towards the patient! I felt that the Doctor didn't know what she was doing, the impression she gave was that my fiancé was a laboratory mouse! At the first consultation he was teased and in the end they prescribed ibuprofen and if the symptoms persisted, he would see a specialist. We went to a specialist, they treated it like sinusitis and even though we were taking very strong medication the fever came back, we went to the emergency room again, he had a fever of 39, the doctor (the same as the first time), again gave terrible care, she couldn't find what He passed the responsibility for returning it to another employee, who recommended more medication for the inflammation, but without knowing why the inflammation didn't go away. I won't mention the doctor's name, but the appointment took place on 10/06/23 at 10:15 pm. I don't know if the hospital will see this comment and do something about it, but even if it doesn't do anything (which is very likely) I want to record here my dissatisfaction with the hospital and the poor service provided. A service where we pay for a private plan, which by the way is not cheap.

As a student, I was always welcomed by hospital professionals, especially for admission to the hospital. However, after some changes at the hospital, there is a DISTURBANCE with students, delaying our entry and jeopardizing our classes at the hospital. I write this evaluation with great regret, as it is a reference hospital, we students expected more respect and not the treatment we are receiving lately. Unfortunate. I can cite two examples that occurred to me recently. First, I had to wait more than 1h30 to enter the hospital and I missed to see a surgery. Second, due to the delay of the reception staff, my group and I had to miss 30 minutes of class!!!

Good doctors, half of the nursing staff are very attentive, and the other half need a customer service course, and there are no insurance personnel on weekends... no one from the insurance takes care of you on Saturdays or Sunday. I do not recommend👎

Excellent cardiology hospital, the doctors are top notch and the staff that work there are the same. A thousand congratulations.

I am currently hospitalized in this place and the truth is that I feel that the service gives a lot to be desired, the nursing shifts go to extremes, some are good and others are bad. It's six in the afternoon and they haven't come to clean the room, I told the nurse on duty and he says that it's not up to him to file the report, so what do I do? why so "how cheap is the stay" well, no

Unprofessional! My wife went through awful experience in this hospital on Friday and Saturday "Jun 24th/25th without any doctors seeing her!!!! They just gave her IV During those two days, My wife she's with high blood pressure and other high risk issues.... We'll go back to Toronto and will share this unbelievable awful experience, Thanks for nothing.

Excellent!

me n

I can Dr. Highly recommend Fähnle Head Physician Endometriosis Center. Dr. Fähnle has a great deal of specialist knowledge, takes a lot of time for his patients and responds to their needs. A doctor that you can hardly find these days with the enormous time pressure. Simply great!

Apparently you have to be a VIP member or have private insurance to be treated reasonably well there. It's a pity that it's not only in this hospital/profession that customers are treated unfriendly and employees are bullied.☹🙁

It should be possible to give no stars at all. I had a very bad experience at the surgery department. The surgery department gave me the wrong medication and as a result the X-ray of my stomach was not what it should have been. The doctor did not write the whole truth in my report, which prompted me to contact the ombudsman. I asked for a new appointment at another hospital. Since he didn't write why I have to do a repeat of this whole investigation. Of course I had to take the 6 pills again, but without the wrong medication, and my X-ray showed a completely different picture. I will never, ever recommend this doctor and department!

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

All employees in all departments are so cooperative, kind, and respectful, and systemizing between all departments is amazing.. but the rooms need some simple renews.. thanks a lot😉

Ended call in my face after transferring my call twice during an emergency call as didn’t care to speak English. Very shameful hospital

Mohammad Qandeel frm the the Endoscopy department was fantastic, he’s super friendly and he has a great attitude, he’s definitely a great asset for this hospital.

Service on level 4 is racist. This place does not welcome foreigners. Avoid.

I just needed a very simple medication before taking a flight back home - had to wait forever to talk to a doctor, who then proceeded to conduct various useless tests and in the end charged four times the European price for the medication. Avoid.

Horrible experience. I had an appointment with Dr. Cano (otorringologa) 7:45 pm. I even showed up early at 7:30 pm as instructed. Last appointment of the day. But surprise the doctor escapes out the back door and leaves me sitting there. A total lack of formality and lack of respect for their patients. What a joke!

The parking is FATAL (it is tiny, too narrow and almost scraping the car on every curve) in addition to being VERY EXPENSIVE (6.5 soles per hour/fraction when it should be free for all the time one is in and how much it costs to attend)

Yesterday I was in the pediatric emergency with my daughter, there were too many patients and only one doctor attending. My daughter had colic, vomited in the waiting room from 7:20 pm to 10:03 pm and they never treated her. I had to go in until the offices to assert my right as a patient and one of the very insolent nurses began to scold me that I couldn't record it and that I had to wait two more hours. My daughter never received care and I had to take her to another clinic. A terrible clinic, zero empathy with its clients.

The delay in care is terrible. They just give you an appointment. The worst designed parking lot. All the scratched walls of the poor cars and trucks that barely pass. Mine was no exception and now I have to get it fixed. It ends up being a terrible experience and a physical, mental and emotional drain on going to this clinic. On top of that, they charge a lot and that's the first thing that matters to them.

Today we were at the children's ENT emergency, all the staff we met were very nice. From the receptionist, through the nurse to the doctor. We didn't meet the cleaning lady, because we hardly waited and immediately took our turn, but I believe she would be smiling too :-) I was surprised by the modern environment - we are not local. Despite the fact that I hope that we will no longer need the local hospital, when the need arises, I will not hesitate to drive here even if it is 80 km away. Thank you

I recently had the opportunity to spend a few days at the hospital, and I would like to share my experience and write a review of this hospital. Here is my opinion: Regarding my stay at the hospital, I would like to highlight the excellent care I received here. The staff was friendly, professional and willing to help. The doctors and nurses showed interest in my health and did their best to make me feel as good as possible. I appreciate their expertise and ability to explain my diagnoses and treatments. Regarding the facilities of the hospital, I was pleasantly surprised by the modern and clean environment. The hospital has advanced technologies and equipment that contribute to the high quality of care provided. I was informed about all media and tools that were used during my stay, which gave me confidence and a sense of security. The menu was varied and healthy. The staff was interested in my dietary preferences and the diet was adapted to my needs. All the food was fresh and tasty. In terms of communication, the staff tried to maintain open and clear communication with me and my loved ones. They explained all aspects of my treatment and gave me detailed information about my condition and possible treatments. I always had the opportunity to ask questions and get the necessary explanations. Access to visits was well organized. The hospital had rules and restrictions related to visits, which was understandable for patient protection. Despite these measures, I was able to see my loved ones and get the support I needed. All in all, the hospital provides excellent care and I'm glad I had the opportunity to be their patient. Their professional and friendly staff, modern equipment and careful communication create an environment in which the patient feels safe and well cared for. I would recommend the hospital to anyone looking for quality healthcare.

Cheb never again! We came to surgery with heel pain. At first the doctor said that we should wait and after 4 hours he sent us to the emergency room for adults, saying that we had to go there. So we waited for 4 hours completely unnecessarily and the doctor was even more arrogant. He acted like we weren't even there. So here I am already in life.

I had the worst first and it would be the last experience I had a cold and asked to be seen by a dr. The Dr.’s Name was Amani Fared! I saw the dr. I told her I have cold my nose is blocked I have a green discharges from my nose. She prescribed for me 8 different kinds of medication 💊 over the counter!! I told her I have green discharges this is indecision of infection she said take these medication now and the after 5 days I’ll give you anti biotic!! I told her I will be traveling so I need medicine. She didn’t seem very interested Now after 6 days, I am still sick and traveling please think carefully before you go to these doctors and pay for privet hospital for nothing

I visited them twice for the same problem, so I had experience the first time what medication I needed as i had to go 3 tomes just to get the right medicine.the second time I visited I was trying to tell the doctor my experience but he wouldn't listen he kept saying no no, like he knew everything you don't know unless u listen to the patient. I don't recommend this hospital for anyone as my sister also had problems with them when giving birth.

Extremely negative experience with Dr. Anil Kumar Bajaj on Sept 13th. I was informed I had diabetes but the way he treated me was horrible! No empathy or compassion. Not even an understanding tone of speaking. Mocked, belittling attitude. The nurse was witness to the whole thing. You go to a doctor because its supposed to be a safe space but I walked away in between of the appointment. Not a safe space at all. It was terrible