Patients are treated by dentists in narrow fields, each of our dentists has a specific specialization, thanks to which we can guarantee high quality treatment and minimal waiting time. We perform all types of dental procedures according to the rules of the medical art. We have a specialized dental surgery department.
The first time I came to the clinic the doctor treated my tooth well. That’s why when later I had issue with another tooth I came there again. But unfortunately the doctor who did the procedure (plomb) first time was not working there anymore and I was very unlucky to be treated by another doctor (Kazakov).
First of all no X-ray was done to check my tooth, he just put the plomb. After some time the tooth started to hurt more and more so I came again and he said (after the X-ray) that the nerves should be removed (sealed). He did the procedure. Later on I started to have again issues with the tooth. I had fistula. So obviously I went there again. They tried to open the tooth and roots to treat and re-do the procedure (reseal). It was very long process. There were no necessary instruments to re-open the roots and I had to wait while they were ordering them. Then, finally, when the I nstruments were there they could not reopen the roots, it was painful, no microscope was used (not sure if they have one, at that moment I didn’t know that it should be used in such procedure). Everything was done manually there were no special instruments which are helping to open sealed roots. In the end the doctor has invited another doctor to do this. Somehow they managed to open roots and put medicament and again sealed the roots and tooth.
Unfortunately, I started again to have an issue. The tooth wasn’t hurting but when I touched it I felt some discomfort.
I didn’t want to go to this clinic anymore, as it was obvious that they don’t know what they are doing. I went to another clinic to check. And on X-ray it showed that in my root there was an instrument left by the doctor and it’s started inflammation. And they didn’t even said me that the instrument has broken and it had to be removed. Obviously, they couldn’t do it because they don’t have required equipment and I doubt if they even have experience to do this. But if they would not hide this I would rather go to another clinic straight away and treat it properly. But now after more than one year I have to treat the tooth again. I just hope that now another doctor can save me the tooth. And yes I spent in Artstom ~ 10k, and now I need to spend much more.
I totally agree with all the comments about smoking, rush and that doctor is not sensitive, did not explain anything and even more hid
that I have broken instruments (they were 4 pieces there!) in the tooth.
Definitely, I can’t recommend this clinic after such a terrible experience. Maybe it depends on the doctor but I would not play roulette.
I hope that my comment will help someone and save from such an experience which I was unlucky to have there.
Overall rating: 5
October 29, 2022
Last summer, we traveled from Croatia to Prague on holiday and unfortunately, even before the trip, problems started: inflammation of a previously treated tooth, which was repaired with antibiotics. During the trip, two more teeth became inflamed.
It was a huge relief when I found out that I could be admitted to the Artstom clinic. Luckily my dentist from Zagreb sent me an ortopan. It took three visits: the endodontic treatment of the necrotic root canal (tooth 5) and extraction (tooth 8); and then the holidays truly began!
I can wholeheartedly recommend the dentists from the clinic, for their professionalism, kindness, excellent communication, cleanliness of the clinic, as well as reasonable prices. I am grateful from the bottom of my heart that they helped me!
Overall rating: 2
September 20, 2022
I'm already scared of dentist like hell, and her behaviour didn't help at all, it's like she's in a hurry to a party. You have your 30 minutes(including everything) for a tooth extraction, and you even get threatened: "if it's not done in 30 minutes you go out like that and you probably will need a surgery from a different dentist" because they don't perform such services there. Price for such a bad service and behavior is over 3000kc for a tooth extraction. The toothache after the extraction didn't let me sleep for a week, bone was infected because she didn't clean the infection of the tooth, painkillers she gave me didn't do anything so I went back to pharmacy to buy other painkillers on my own which helped way better than the one doctor gave me.
Never again to this place.
I gave 2 points because at least the nurse and the receptionist were behaving very nice.