Clinic THE CLINIC Ltd. in Prague

The Clinic is new well equiped dental facility located in business park on easily accessible place. Young professionals equipped with latest technology offering best care for reasonable prices. Dental hygiene is also offered on this place and it is on high level with lot of precision. The reception staff is flexible with dates and it is very outgoing and friendly to.

The Clinic has been recommended by Svět Rovnátek where I had a good experience so I said I'll give it a try. I had to take out two wisdom teeth, one of which with some complications affecting also the tooth next to it. The procedures were ok-ish; won't blame the doctor for the pains afterward. As I will not debate about the prices; one can choose anytime another clinic if it finds this one too expensive. But, when I decided to pay 9,000 kc for the first extraction I didn't expect to get ripped off shortly after. First, the doctor emailed me saying that the cost of medication is 1,500 kc but he forgot to mention that he can give me a prescription where the medication was not available over the counter and that I can get the same treatment from any pharmacy for third (1/3) of the price he sold it to me in the clinic. Secondly, I discussed with him about some other problems I have that needed to be fixed. He said he'll prepare a dental plan. Again, he charged me 2,500 kc!!! for the dental plan saying it takes a lot of work to put it together. Three weeks after when I went to have the stitches removed I still didn't have the plan plus, after he was late for our appointment for 15 minutes and after asking me to go into his office halfway through he asked me to wait a bit more while taking someone else beforehand. The cherry on top after waiting for 30' past our appointment is the little tantrum Dr. Pražák threw saying he cannot work if I'm upset on him?! which I was given how I was ripped off with two occasions and being left to wait without an excuse or explanation. I asked him to remove the stitches, give me a fixed term to email the dental plan (that he asked me to pay in advance) and I'll leave. He said I wrongly understood him that he'll email the plan. He started a story that another doctor made the dental plan, he didn't have a copy to handover nor access to an electronic copy. No need to mention that I had the dental plan in my email box 5' after I left the clinic. Six pages out of which 3 with standard information and 1 with pictures of my teeth. No comment... My conclusion after this experience and with 21,000 kc less in my pocket: if you want to pay a lot of money and additionally, to be ripped off for small services, The Clinic is the place to be. If you want your doctor to get emotional because you're complaining for not being treated fairly, The Clinic is the place to be! Everything with a big smile on everyone's faces.

I have been visiting The Clinic for over a year now, and always felt that the patient care was excellent. My dentist, doctor Studeny looks after me and my teeth health. He has carried out various dental procedures over the months, always painlessly and very skilfully, and I have always been very happy with the outcome. As a consultant, I am very busy and constantly on the road, so I really need a tailor-made service. And I got it. From initial contact over the phone with the front desk, my queries and subsequent appointment was handled efficiently. Dental staff were very professional, communicated well making the whole process as easy as possible. All The Clinic‘s team is very professional and delivering the best care I‘ve ever known. I would not believe that visiting a dentist can be a very enjoyable experience. Thank you for your care and great approach.