Percutaneous endoscopic lumbar discectomy (PELD) in 65 Spine surgery clinics in Americas

I have had the best service from all of the staff at Trillium Spine Centre. I needed acdf (anterior cervical disectomy and fusion) and was referred to Dr. ALSHARANi. The surgical procedure was described to me and she made sure I understood and had no questions. Although my surgery presented with challenges Dr. Alsharani did an incredibke job. I haven't felt this well in years. Would highly recommend. Thank you.

Dr. Duncan was thorough and pleasant. He willingly answered questions, offered his advice and was a pleasure to meet. I felt no rush and no pressure and was satisfied with his professional opinion. Thank you, Dr. Duncan.

Saw Dr. Bhatia and he was excellent. Unfortunately, the support staff is horrible. They don't know what service means let alone service in a healthcare environment for humans. I am sure animals are treated better than they treat their patients. Avoid them at all cost.

It is not possible to communicate to schedule an appointment. With so much advanced technology and they do not even have a telephone line available to contact them.

Terrible service, the worst place, bad attention..... The person in charge of making admission for the colonoscopies is rude, speaks reluctantly, does not respect the patients...... They schedule people on a schedule and I made them wait more than three hours.... The worst clinic I have ever known....

Hello, my lady was there for a few days, I chose to pay for a better service, so that she would be monitored all the time, for fear that something would happen to her at home, and she would not get to the hospital on time, and Lugo de I spent an entire night with pain and fever on November 19, on the 20th they told me that they couldn't do anything and that they suffered a demotion, the doctor failed and left them to die.

Dr. Bartlett and his staff were timely, professional, and courteous. The procedure was performed flawlessly and he kept the mood positive and humorous.

Want to give a shout out to the nurses and staff on the 17th floor. I was briefly there this past Thursday to pick up my uncle Juan who received treatment. It felt very welcoming and calm on the floor. I am assuming that they were nurses (I apologize if they’re not) as they were sitting in the central location and also running around taking care of patients. When we asked for a wheelchairs, they processed the request with a smile. One of the folks even asked how my day was going and asked about the Buffalo Bills. I know this may sound small but it’s the little things that can make a difference. I had some anxiety coming to visit and was exhausted from my 8 hour drive to get here, but all that went away when I entered the 17th floor of this hospital.

The nurses, admin team, patient care team I have no complaints about. I dread thinking how the doctors here have handled my Dads care since the very beginning of his AML diagnosis in April. To begin when he was initially admitted, he received his chemo and was discharged with oral meds that he was told to keep taking upon going home. Doing some basic internet research we discovered he was taking the meds for 20 days longer than he was supposed to. We had a teledoc visit with his doctor, she described it as a “misscommunication” and that he indeed took it weeks longer than he was supposed to. Also during this period, he was doing outpatient in New Jersey and never had any follow up from his doctor until weeks after discharge his initial diagnosis. I do not think this is standard. He was discharged with no Oncology follow ups scheduled or anything. When we finally did talk to his Doctor she said to move to a clinical trial that had not been successful on anyone, nor was it even available. She gave him more chemo that did not make any progress towards treating his disease. To say she was hands off is an understatement. I personally messaged about clinical trials that had success with patients with similar diagnosis and subtypes. We were told to reach out to hospitals that had them while she continuously kept stringing my father along without any real plan besides what was already not working. I asked about transplants she said it could kill him, now they have no viable plan as the chemo and lung issues (related) are too much to overcome. I continue to seek treatments for him. In short, I feel like we experienced a 1980s treatment plan, with no creativity or critical thinking applied to treating my Dad. He is a number to (most) of the doctors. They also will scheduled him for blood transfusions once a week on outpatient when he got them daily in the hospital. Extremely frustrating. Their bedside manner was also… abysmal. Offered little hope this whole time and didnt give confidence to other centers that would have been more capable in treating him. I would not recommend MSKCC and wished he went somewhere like Mayo or MD Anderson. Maybe they can be helpful for more straightforward treatment plans, but my Dad has a very rare subtype that made it complicated. Several doctors come off as thinking they are the end all be all of what is known about my father’s disease. Newsflash - we’re all capable of reading studies that show efficacy of treatments but your heads are too far up your own you know wheres to listen to family. They also give off a vibe of thinking they are the Almighty as well and it breaks my heart to see how they spoke to him and how it affects his mood, graces, and personal outlook.

While I appreciated the procedure being done my beef is this places billing department only affords you 6 months to pay your balance. So even tho I have insurance through my place of employment and reached my déductible prior to surgery, and even though I have been making payments monthly for the remaining 20% ... if my balance isn't paid in full within 6 months their "policy" is to send it to collections. Now I was offered 'financial assistance' IF I submit two or three years of taxes, plus several paycheck stucs. (So basically all of my personal information) which is not only time consuming but also invasive. I'm just a single gal trying to make ends meet. I needed the surgery to prevent further complications down the road so I elected to have it done. Perhaps I missed information prior to getting the surgery? But I NEVER thought that even though I am paying monthly a fair amount towards the remaining balance that I would STILL be threatened with having it go to collections. And just for that reason I would NEVER recommend this place to anyone. Period

The Nurses, CNAs, PTs, & Staff were all AMAZING!!! My mom had knee surgery a week ago and our experience there was great!! Everyone was kind and helpful from admission to post op. I can’t remember everyone’s names but I did take some down! We loved how kind and helpful her nurse Kaylani was!!! The most important part to us was having a Spanish speaking nurse on staff. My mom only speaks Spanish and it was so comforting to us knowing at night she was left with someone she could understand and communicate with! Thank you to Josephina and Nasthja for taking such good care of my mom! The physical therapist, Ruth is incredible!!! My mom adored her and made us feel confident about taking her home!! Special thank you to KASS, CNA!!!! She provides excellent patient care. Spine and Joint hospital provided quality care!

Arizona Spine and Joint Hospital gave me outstanding service and care during my stay. I would also like to thank Dr. T, his wife Kate, and Dr. Kralik for their great skills and knowledge. I'm so thankful my wife and I found these skilled surgeons. I'd also like to thank the nurses and staff who took care of me while there: Debbie, Cathy, Karen, Deanna, Becky, Dickson, Katherine and Veronica! Thanks again. My drive from Lake Havasu was well worth it!

I had surgery with DR Cláudio Kawasaki on my knee at the hospital, I was hospitalized for one night, the food at dinner and snacks were excellent, but not the same as the attention given by the girls and boys, nursing technicians and nurses, super attentive and patient surreal, even with a lot of pain they did everything they could to minimize it and give it all their attention. I recommend it 100%

Excellent physical structure, reception service, wonderful attentive and human nursing team, in the cafeteria in the afternoon the attendant was very polite, calm, super human, I watched and she even knows who the patients are.

My experience was undoubtedly a wonderful show, everything was impeccable from the entrance to the exit, I believe that I will hardly have a treatment like this anywhere else, congratulations to the entire team for a high-end humanized service.

This hospitals hiring practices are down right racist the hr department is deceptive and i see why this campus has a high turnover rate. If you are a person that speaks up for yourself and don't fit the so called culture don't apply you won't last long they will gaslight, be dismissive and show down right racism in you're face. Look at the rating on culture look at the rating on mangement?. People of color be Forwarned

This review is more from an employment perspective and how the hospital operates behind the scenes. There’s a reason why UCLA is popular… they have money, mostly state of the art equipment, the hospital is clean and well designed but what happens behind the scenes is just plain scary. I worked here for about 3 years and was regularly dealing with high school drama, backstabbing colleagues, and abusive management. When you’re working somewhere that has a reputation, everyone will try to throw you under the bus in order to lift themselves up in front of management. Lies, deceit, manipulation, etc. UCLA is no exception and they did nothing to prevent this. I’ve worked for 4 major hospitals and UCLA is low on that list as one of the worst hospitals I’ve worked in. The culture here is very toxic and I know a handful of people who have also quit for similar reasons to the ones I cited.

ER -great Nurse-amazing Clean hospital -great One problem they are here to make money. All three doctors didn't review meds. I complained about side effects. They don't care. They take 10min and they run away. Complete fraud!!!! Doctors upstairs do not take time to study and you can't locate them. They hide!!! This is not right. doctors need to be available all the time on each floor!!!! All doctors are new. No experience

One of the best hospitals in town Good service and regular ER

Nice hospital

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Terrible phone service. It took me more than 45 minutes for the first person to speak on the phone, adding up to more than 5 calls (as several dropped) and a lot of time listening to "little music". Whatsapp service is also non-existent. It is very difficult to have information about recovering patients, regrettable.

Lack of empathy with patients on the part of reception. We arrived at 4pm, as my husband had a procedure scheduled for 6pm, and according to the instructions received in advance via WhatsApp, we would have to be at the hospital 2 hours before the time given by the doctor to carry out the administrative procedures, the time being documented by the surgeon at 6pm. An attendant asked to wait, as they would call by name. At 6:05 pm we went to question the delay in being seen, and were informed that the surgery was scheduled for 9 pm and that it was not a priority. Therefore, my first experience at the hospital was unpleasant until they showed no interest or concern for the time we were waiting. I cannot direct the complaint to the attendant in question as they do not have identification on their uniform.

Night nurse Robson, totally unprepared, passed, my wife underwent a procedure in this hospital and was very poorly treated by this professional, even he and nurse Renata were just making fun and laughing at my wife. Total disregard. I would never recommend this rubbish.

There is perfect and amazing nurse in this hospital that make me feel wanna sick everyday, so he can caring me well everyday too for sure. With all of my love Mr. Martin Rojas. You are the best nurse ever

We're here now and we've had a wonderful experience. Remember with all these negative reviews that you're more likely to leave a review if you're upset, and less likely to leave a nice review if you're satisfied, like this one. We're foreigners on vacation here. We were treated fairly and promptly. We were able to speak English to two staff members during our time here. I guess I won't go into our personal medical records, but expect to pay around $50 USD (September 2022) for your initial consultation. The prices have been fair and reasonable. The staff was kind and helpful. Everyone did their best to make us comfortable and helped us understand what was going on.

Like any overcrowded and messy public hospital, just a bit cleaner and better equipped. Fair enough if you go private or thru a third party insurance. Sign in the Hospital's insurance system at your own peril, a shameful scam they call Health Plan (Plan de Salud). Mind the difference, it could cost your life

Bad bad. The treatment is derogatory towards low-income people. If you want to receive good treatment, dress well and show that you are of good economic standing. And if the patients are "eps" things get worse.

I like how you treat me here at the clinic.

Good attention

Good afternoon!! My name is Taynara, and I was admitted to the unit on 11/3/2023... with severe headaches and vomiting, and was soon sent for exams and measurements. I was immediately taken to the ICU, with full medical supervision from Dr Giuliano and his emergency team. On the 4th (Saturday), after more tests, a tumor was seen requiring surgery, which was carried out last Thursday, 11/24. The surgery was a success, the entire tumor was removed without any further complications. Today Monday, 11/27, I left the ICU and am recovering in the room. I would first like to thank God for the entire process, and for the Dona Helena team... from the nurses in the emergency, ICU and maternity ward. Thank you for all the love and care, to everyone I had the pleasure of meeting, they made this struggle easier, they all brought me a lot of confidence and serenity. Thanks mainly to Dr Giuliano, for all his professionalism and clarity. By ICU Techniques morning and afternoon (Karina, Karen, Carol, Larissa, Paula, Ângela, Anderson, Roberto) Amanda for all the braids in her hair before and even after cutting her hair for the surgery she took great care to wash , hydrate and make everything feel lighter after surgery. Night technicians and on-call technicians, physiotherapists Rose, Milena and Najara. The maternity nurses, technicians, kitchen maids and the entire team!! Thank you very much, and may God bless each one of you greatly!!!

I've been with my grandmother at HDH twice in the last 30 days. The first time on October 21st in orthopedics, service provided by the doctor Barbara Miroski de Oliveira Pinto. The second appointment was today, a clinical appointment by doctor Murilo Melocra. In both appointments, the doctors were very clear, detailed and were excellent in their consultations. Even though consultations were carried out in the emergency room, the service was very complete and all possible information was provided. Service at reception and screening was also very good and courteous.

On Saturday, 02/08, my wife and I were admitted to the hospital through the emergency ward. We needed obstetric care. The reception was perfect. The nurses were amazing. The doctor who carried out the first assessment did well. But everything fell apart when they told us that there was NO doctor responsible for ultrasounds at the hospital, they were on alert. This specific doctor was supposed to be at the beach, as it took him over an hour to arrive. When he attended to my wife, he treated it as if it were nothing. A cretin. In a moment of total fragility. Irresponsibility on the part of the hospital for not having a team on duty (probably to save a few bucks) and the doctor is certainly from that new generation who only thinks about fundraising. Ultrasound care was vital for us, regardless of whether it changed the result or not. We just wanted an answer. The doctor (whose name I will refrain from mentioning here, but you will find out from the ombudsman) came in, gave the diagnosis and simply left. He left the rest to the other doctor who attended to us first (very well) and to the nurses. There's no point in having a hospital that prides itself on having whatever it is, with each professional identified by the color of their uniform and having emergency medical care that is rubbish. Ridiculous. Unfortunate for a hospital that was once a reference in the region. As for the doctor, I wish him no harm. I just want life to give him the same treatment he gives his patients. And I say this from the heart because there is time to change and be better.

One word: GRATITUDE!!! I have gratitude, a feeling of recognition. I want to thank you for EVERYTHING. Receptionists, Doctors, Nurses, Cleaning Assistants, Cafeteria, Physiotherapists, Radiologists, everyone in general who gave and is giving us support in a difficult phase, which makes it a little lighter...... GOD BLESS THEM, ALWAYS.

Apart from the reasonable delay for the first pain medication (renal colic) and the first nurse who pierced my arm 3 times (skinny with bulging veins) until she was able to access it), the service was good, everything else.

I would like to thank all the staff at Hospital São Lucas for their service and care. I arrived with what seemed like a simple cough and had to be hospitalized. I am extremely grateful to Dr.Thiago Soares Gomes for his diligence and prevention in decision-making, and to Dr.Filipe Miranda Bernardes for his constant monitoring. When an X-ray was not enough to detect the true cause of that cough, they did their best to clarify the picture so that today I am better and continue with the necessary care. Know that my family, people who love me and I greatly appreciate the professionalism and so much humanity of all of you.

Absolutely horrible service. My father broke his arm and we had to wait like 10-15 minutes just checking in. And then they gave him a terrible cast and diagnosis. We had to come back to the US and go to our local Kaiser Permanente to get actual care for my dad. Please avoid this place, especially if you are visiting from the US. Por favor, nunca buscas ayuda aquí, especialmente si vienes extranjero de los Estados Unidos.

We have used the services of Valmar Hospital, including surgery and emergency care. Could not ask for better service and care. Having so many specialists at one location is so helpful. Received excellent care from Doctors , nurses and staff.

Horrible service. Showed up here with a case of Food Poisoning and was turned away because my symptoms were "similar" to Covid-19. The front desk person told me to wait outside, didn't even ask me simple questions such as if I had a cough or shortness of breath and after "speaking with her supervisor" told me I had to go to the General Hospital because Velmar was "full". Such a lie! If it was full, why wasn't I turned away when I first showed up? I went to Clinica San Fernando after and was seen by a great doctor there. My cardiologist and urologist have their offices at Velmar and I will let them know I won't be able to attend our appointments anymore at this hospital, because they deny service to people in need.

I want to thank the entire team who were with me throughout my hospitalization, who welcomed me with so much affection and dedication. This team knew how to help me when I was really bad, they held my hand, and always gave me words of comfort. Unparalleled empathy. Congratulations to everyone and I ask that God gives double everything you gave to us. Kiss in the heart 🥰 I don't remember everyone's name, but it ranged from doctors, nurses day and night, to other sectors, physiotherapists, kitchen maids and cleaning assistants.

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As a foreigner I was sent to Reina Sofia 4 times to solve my problem, everyone did a good job even though my problem was not solved. The biggest thanks go to Paula Rodriguez and Maria Paula Mantilla, who go extra mile and are super helpful. Paula was there for me even outside of her working time. This is really appreciated.

Wife and I had our oldest child here. Expenses out of pocket weren’t so bad, staff is somewhat lacking in knowledge. They couldn’t figure out the leg stirrups on the birthing bed, I had to put them up. Clean place, but don’t seem to have a great bedside. Very pushy on breastfeeding, I was not to thrilled with them. But one of the better options in Bogota.

Real bad service . Staff are rude. My husband get burn on his chest in the ICU. Money making clinic only. Bad bad experience from that clinic.

My cousin has been sitting in a chair with gallstones for three days waiting for an evaluation from the surgeon. They don't even put her on a stretcher because they simply don't have one or they don't feel like it. How sad this poor service is!

The worst care, I went to the emergency room and the care was terrible, an all-day wait for a bleeding problem, an eternal wait for results all for them to only tell me - "come tomorrow and they can treat you during the day" . How sad it is for someone to seek help and be treated that way. Doctors with little empathy, they don't care about the patient's conditions, they barely pay attention to you. Many thanks to the doc. MARTHA ISABEL CORAL MAYORAL from Sura who treated me as a priority and recommended that I go to this clinic.

Super.

Regular

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Legal.

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Excellent

I am completely outraged and frustrated with the service provided by Hospital São Camilo at the Ipiranga Unit in recent months. I had the misfortune of needing to go to the hospital a few times in a short period of time, and every time I went I had a terrible experience. But I'm going to focus on the day before yesterday, which was the last straw, and my cup of patience overflowed. The day before yesterday (11/21) I went to the hospital at 11:05 pm, with a severe migraine, nausea and weakness. When I went through the triage, they didn't even check my temperature, my blood pressure was high (14/9) and as the nurse said “it must be nothing, it could be because of your pain”. So far I agree, it could be because of the pain or my pain could be because of the pressure. I received a GREEN bracelet! Taking into account that the hospital follows the Manchester protocol, because of my absurd pain (those who have migraines know what I'm talking about) and because of my high blood pressure, I shouldn't have to wait for care for 2 hours (which is what says the Manchester protocol for the color GREEN). But they gave me this bracelet, and several people passed in front of me, it took more than 2 hours to wait to speak to the doctor, that's why I showed my indignation at the delay, because if I had remained quiet I would have waited another 2 hours. And the reception says that other people passed in front of me because they were other doctors, or it was orthopedics, or a general surgeon or Covid. And they also reiterated “you already and next time, the doctor was collecting the returns” IN other words, more people passed in front of me who were being discharged from the hospital, and yet were already medicated. Therefore, I was forgotten at reception with the pain they call N°10! And everyone knows that the more irritated a person gets, the worse the pain and the worse the pressure. So seeing my despair, where I was almost fainting from the pain, the receptionist asked me to go to the triage to re-evaluate my condition. Arriving at the screening, the blessed one looks at my face and says “Well?” I explain that the reception asked to reevaluate me and he responds “How? The reception?" I said “yes, the reception, the girl who is there at the tables”, and he replied “Really the reception?” I said yes!" and I pointed to the person, then he looked like he wasn't happy and checked my blood pressure again, it was still 14/9! After that I had to wait another 30 minutes until I was called, the receptionist was already desperate too, calling the hospital and informing them that I was feeling ill. Everyone passed by me, and did NOTHING! I was called to the doctor's room at 1:11 am, they made me wait more than 2 hours for an appointment, which according to the Manchester protocol should have been attended to with an ORANGE bracelet, and within 10 minutes. I can and I feel entitled to say that it was a failure to provide help, as my clinical condition was delicate, and the screening data and my face did not deny this, quite the contrary, they affirmed it. In a hospital like São Camilo, where I have been treated since I was 7 years old, when it still had the pediatrics area, you have left a LOT to be desired. You are a PRIVATE hospital, in case you forgot, if you are “short of professionals” hire more professionals. FOLLOW the protocol that YOU yourselves say you follow. Why a person almost fainting from pain, WITH ALL SURE IN THE WORLD, is not a green bracelet. And if it's too much to follow a WORLDWIDE protocol, STOP using and deceiving the people who will be served. Don't give me speeches about “we were without doctors”, “the four doctors who were attending were from other areas”, “your high blood pressure must be nothing”, “can I give you medicine X?”, “they are taking care of cases more serious than yours”, “the doctors were just going through the returns” because I'm TIRED of your lame excuses. I prefer you to take the time you would spend responding to me and review your services and professionals, why I felt neglected and in a hospital that for me was an example.

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I loved Google

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The place is too big, and nobody can explain how you move around there. I really didn't like it

Great place for medical emergency