Anterior cruciate ligament (ACL) injury treatment in 54 Orthopedic surgery clinics in Americas with additional parameter

They don't even have enough for an ultrasound. No emergency care

Terrible attention. I called a thousand times to all the phones that they put for information, scheduling, etc. and none answer. What will the attention be like if there is no one to answer the phone

Terrible attention... the cashier lady took about an hour to collect... a person too slow...

I elected to have my hip replacement done in Calgary in September rather than wait and live in continued pain here in Winnipeg. It was nothing short of a great experience from the first contact through the surgery, fabulous care at the clinic and excellent followup. You never feel ‘abandoned’ even though you return home 1300 Km away. Kudos to the whole team, esp. Jennie and Dr., Johnston for being not only efficient and professional but caring. Thanks for giving me quality of life again!

I had my hip replaced on October 31, 2023 working with Gateway Surgery. I can’t say enough positive things about Dr. Hart, Dr. Guzzo and their entire medical support team. They are amazing and I’m very pleased with the outcome. I was on my feet and walking within a few hours of having the surgery. I got back home on November 2, 2023 and must say that I’m glad that I used the travel agent Gateway recommended to book flights and hotel accommodations. Since returning home, I’ve had several calls from the nurses at Gateway to make sure everything is OK and that I’m not having any issues. In summary, I’ve had a number of operations over the years and this surgery by far has been the best surgical experience I’ve ever had. The best analogy I can come up with to describe the difference between using public versus private healthcare could be characterized as the difference between flying economy as compared to flying business class. By going private, the waiting time is substantially reduced which gives me additional time to do the things I want to do during retirement in lieu of suffering at home. Gateway Surgery is my number one recommendation for private surgical services.

I was seen at Gateway for a consult by Dr. Kelly Johnston for an arthritic hip. Decision for surgery was made in a timely manner and I DIDNOT have to WAIT! I could not have my surgery done in Alberta so I was referred to a surgical Center in Toronto. Being connected to an Orthopedic Surgeon ( Dr. Kelly Johnston) post op was a high priority for me in the event I needed medical attention close by following my surgery in Toronto once I was discharged. ( I am a retired nurse that worked healthcare for a number of years). I did have some post op issues but I am happy to report the care I received from Dr. Johnston and his Gateway staff was top notch. Dr. Johnston has an incredible bedside manner and I was well taken care of by him. I also have to mention Twyla! She is a great nurse that I had access to during my post op period and helped me through the post op period. Having access to a Registered Nurse 24 hours a day post op is so comforting and reassuring. This is a huge asset! Help is literally a phone call away! The staff at Gateway is excellent and very efficient. I am forever grateful for all the great care I received!

While I appreciated the procedure being done my beef is this places billing department only affords you 6 months to pay your balance. So even tho I have insurance through my place of employment and reached my déductible prior to surgery, and even though I have been making payments monthly for the remaining 20% ... if my balance isn't paid in full within 6 months their "policy" is to send it to collections. Now I was offered 'financial assistance' IF I submit two or three years of taxes, plus several paycheck stucs. (So basically all of my personal information) which is not only time consuming but also invasive. I'm just a single gal trying to make ends meet. I needed the surgery to prevent further complications down the road so I elected to have it done. Perhaps I missed information prior to getting the surgery? But I NEVER thought that even though I am paying monthly a fair amount towards the remaining balance that I would STILL be threatened with having it go to collections. And just for that reason I would NEVER recommend this place to anyone. Period

The Nurses, CNAs, PTs, & Staff were all AMAZING!!! My mom had knee surgery a week ago and our experience there was great!! Everyone was kind and helpful from admission to post op. I can’t remember everyone’s names but I did take some down! We loved how kind and helpful her nurse Kaylani was!!! The most important part to us was having a Spanish speaking nurse on staff. My mom only speaks Spanish and it was so comforting to us knowing at night she was left with someone she could understand and communicate with! Thank you to Josephina and Nasthja for taking such good care of my mom! The physical therapist, Ruth is incredible!!! My mom adored her and made us feel confident about taking her home!! Special thank you to KASS, CNA!!!! She provides excellent patient care. Spine and Joint hospital provided quality care!

Arizona Spine and Joint Hospital gave me outstanding service and care during my stay. I would also like to thank Dr. T, his wife Kate, and Dr. Kralik for their great skills and knowledge. I'm so thankful my wife and I found these skilled surgeons. I'd also like to thank the nurses and staff who took care of me while there: Debbie, Cathy, Karen, Deanna, Becky, Dickson, Katherine and Veronica! Thanks again. My drive from Lake Havasu was well worth it!

I had a surgery done here recently under the talented hands of Dr David Williamson. I was impressed by everyone I came into contact with. I was a little nervous, and very excited upon arrival. All of the nurses and doctors I talked to made me feel safe and welcome from the moment I walked in. I received amazing care from each and every one. ❤️

Had surgery today at OHSC can't say enough good was looked after extremely well from the moment I walked in and through the surgical process from staff-nurses-Anthesiologist Bruno and Doctor O'Brien. Thank you to all for the best surgical experience I could hope for. Highly recomment OHSC

I went here to ask for Lazer skin care surgery for moderate to medium severe unknown facial scarring… I paid $6,000 for 1500 Needles to be punctured into my skin with some sort of medicine that must have just been sterile water… it actually looks ten times worse than it did before I started; had I not mentioned I had an inheritance; I might not have been sent to a random room…. They might have actually given me the first possible treatment too work for my skin, instead they figured I’d go back for the rest of the 14 other rooms of mechanical devices they had to offer for skin care. WHEN I SPECIFICALLY ASKED FOR LAZER TREATMENT… when I arrived she just grabbed this huge machine with a needle device (PUHHHWOOOPHTSHHHHHUUUUHHHGHAHGHAGHA) it was a retarded puncture device with a huge needle going in and out of your cheeks and such, completely missing my nose which was half of my worry to begin with. I’m thinking of sueing concidering that treatment isn’t even listed on their website!!! I’m very upset. It looks way worse and with more puncture marks than before :,( HANDS DOWN THE STUPIDEST PLACE TO GO FOR ACNE TREATMENT IN THE WORLD… have fun guys. Get ripped off then!!!

Terrible for getting a ticket, it's a two-hour line And after that two hours to do paperwork you have to wait for them to call you, you arrive at 5 in the morning and you leave at 3 in the afternoon, if that's all.

Ok

Definitely the best pediatric hospital in the city. The attention was more than excellent from the guards, administrative staff, auxiliary nurses and doctors, from Emergencies, Surgery and Recovery. The patient treatment is 100% professional, very attentive and friendly. Thank you so much.

All good

Ok

Good.

Going there for the first time, getting information and seeing the Doctor was fast and easy.

Went to see a doctor who claimed he had been trained at Johns Hopkins. His degrees were completely fake. Unreal. Avoid this hospital at all costs.

The worst service when I was going out from an ambulatory surgery. The person from collection apartments and invoice was rude and unprofessional. The service was very good.

Terrible phone service. It took me more than 45 minutes for the first person to speak on the phone, adding up to more than 5 calls (as several dropped) and a lot of time listening to "little music". Whatsapp service is also non-existent. It is very difficult to have information about recovering patients, regrettable.

Lack of empathy with patients on the part of reception. We arrived at 4pm, as my husband had a procedure scheduled for 6pm, and according to the instructions received in advance via WhatsApp, we would have to be at the hospital 2 hours before the time given by the doctor to carry out the administrative procedures, the time being documented by the surgeon at 6pm. An attendant asked to wait, as they would call by name. At 6:05 pm we went to question the delay in being seen, and were informed that the surgery was scheduled for 9 pm and that it was not a priority. Therefore, my first experience at the hospital was unpleasant until they showed no interest or concern for the time we were waiting. I cannot direct the complaint to the attendant in question as they do not have identification on their uniform.

Night nurse Robson, totally unprepared, passed, my wife underwent a procedure in this hospital and was very poorly treated by this professional, even he and nurse Renata were just making fun and laughing at my wife. Total disregard. I would never recommend this rubbish.

Super-delayed patient care, I don't want to imagine where a calamity happens and more than 30 people arrive, they will die here, I have a pain in my stomach since 4 in the morning, diarrhea, vomiting, fever and chills, I arrived at 3:00 pm and it's 6:00 pm and they don't attend to me, I have to writhe in pain to be attended to.

God bless every health worker in this hospital, those in surveillance, those in cleaning, those in the nutrition department, and especially the ophthalmological doctors, the retinologist, and resident doctors, and Yenny at the reception. And social work. Excellent service, in care and procedures, hospital, and control. Thank you very much for the great service you provided us on the two occasions we came. Thanks to the timely intervention they gave my mom, she is doing very well. We didn't do well in the children's cardio, nor in the clinic at the national university. They have a long way to go to know that the patient deserves respect and timely attention. THANK YOU HOSPITAL SAMARITANA, FOR YOUR EXCELLENT SERVICE. VERY GOOD ADMINISTRATION OF THE HOSPITAL, AND VERY GOOD CARE AND DIAGNOSIS BY THE SPECIALISTS. Since you are admitted for emergencies, the attention is very fast and timely. GOD CONTINUE BLESSING YOU 🙏.

Good hospital services

Bad bad. The treatment is derogatory towards low-income people. If you want to receive good treatment, dress well and show that you are of good economic standing. And if the patients are "eps" things get worse.

I like how you treat me here at the clinic.

Good attention

Very poor attention from the staff in addition to giving the wrong diagnosis, worrying patients about illnesses that are not the case. I have had a very bad experience at this hospital.

The emergency service is relatively good, although they lack a lot of cleanliness in the waiting room, in the hallways and especially in the bathrooms of all emergency facilities, billing is too slow but I rate the medical laboratory and nursing service as efficient and professional.

Bad service, I've been trying to get in touch for two days to request an appointment but no one responds, they just listen to a recording. Please gentlemen, more human quality and user service. Do not enter phone numbers if they are never going to answer. I am at the hospital waiting to make an appointment, but the person attending has preference with friends. It's been an hour and it has only served 3 people with assigned shifts. It's a shame that the tension is under democracy

Make an appointment, it's simple... the specialist never arrived, they send you a message to ensure punctuality out of respect for the doctor's time but they do not respect yours, they left me waiting for about 30 minutes, they charge the consultation at $1500, not cheap for the service. a private clinic, anyway, thank you!

The doctor was very thorough. And a great help. Highly recommend this clinic.

I am an American on an extended vacation here in Mexico City and I saw Dr Luis Villalobos Perez. Hands down he was the best doctor I have ever seen in my fifty years of life. He truly took time to discuss my health problem and my history and he gave me a thorough physical exam, I feel like I have not had an actual physical exam since I was in high school. It is such a blessing to have found Mediland! Great staff, clean and modern facility in a beautiful neighborhood Don’t hesitate to go here if you are sick!

Hospital Paulistano is excellent, incredible professionals from reception to departure, delicious food, I was very well assisted by neurosurgeon Dr Adil Bachir and Dr Rodrigo during my anterior and posterior lumbar arthrodesis surgery, on the L4, L5 and S1 vertebrae, almost 8 hours, doctors on duty, very human and attentive, wonderful nursing technicians, excellent nurses, excellent and committed physiotherapists, it was an immense joy 1 day after the surgery to get up from the bed and walk around, without any support. My mother waited for my surgery in a room, fully assisted by the staff and nurses, thank you in advance for so much effort and care. Congratulations to everyone involved. The only negative point is the shower, which doesn't heat up very much.

Today I had it at the oncology outpatient unit with an appointment more than 30 days ago. When I got there I found out that it was no longer scheduled. Because my plan, which was Amil, changed on 11/01/23 to Bradesco and they simply didn't send me a confirmation email. In other words, lack of respect and I missed two appointments, one with the oncologist and another with the general surgery team (which has already been rescheduled 4 times since September) Today I was rescheduled for 11/24 by the oncologist and the general surgery team oncology on 12/11. I complained to customer service. What I heard was . I'm sorry ma'am, let's find out what happened. Very inhumane towards cancer patients. And on June 14th of this year, during my first surgery, they lost all my exams from the surgical center back to the room. What I heard from the Surgical Center Manager... I trust my team... This has never happened... In other words, I'm the one who fights behind the exams to continue the treatment. I had to go to the Lavosier and Tecnolab laboratories to request a duplicate of the image exams.

I had knee surgery on 6/24. The service was all polite. They always ask you to arrive two hours before surgery completely fasting. Before the surgery I spent time with nursing, with an anesthesiologist and with my doctor. All facilities clean and well organized.

Dr. Ramon Rivero was fantastic. I had gotten a really bad ear infection during my stay at the senator from the pools. Dr .Ramon Rivero helped me out, made sure I wasn’t in pain and was comfortable. Truly a great experience, very friendly and welcoming. 10/10 great experience.

Traveling internationally with young kids is stressful enough, but when a baby starts running a high fever, it takes the stress to another level. Edwin De La Cruz was a calming voice for us. His knowledge and expertise were great, and his willingness to explain what and why he was evaluating, was appreciated. It’s clear to see he loves what he’s doing, and we appreciate his time and support.

My experience with this clinic was exceptional. I went in with symptoms of numbness and was taking care of very quickly. Dr. Ramon Riviera suggested I go to the hospital and he arranged everything for me even helping with contacting insurance and emergency room so there would be no waiting. Overall a great experience.

How is it possible that a Hospital like this still has Rimax chairs for companions, as if one did not have the right to sleep and rest comfortably while with their patient, seems like a total lack of respect to me!!

They do not have specialists available and you must wait a long time for a medical appointment to be assigned. As for the care in the hospital, it is good.

The truth is, not a very pleasant experience in this place, and even more so if we talk about the Emergency Service☠️, poor quality of service, care that was too delayed, with more than 4 hours for "adequate care" already when the patient has succumbed to crying or in the worst case, deceased; However, the current service of this place given its triage measurement is absurd, where the doctors of said "Emergency" unit "REASSESS" patients when in other tertiary institutions the reassessments are followed by other doctors and specialists, leaving the doctors free Emergency services, in order to serve Users who are waiting!, Things that in this medical center. #System#Poor

My 9-year-old daughter was hospitalized for 4 days and we did very well. Very good service, we felt comfortable and calm.

The truth is I feel that it is the best clinics in the city. excellent service from doctors and nurses, I feel that it is a quality clinic and they are also very friendly, always with a big smile

Excellent service and the place is very excellent. They are efficient and are clear and transparent. I was very satisfied

Emergency services won’t take a sick 13 years old child as a patient. So please beware of this strange rule and don’t take your youngsters there. Very strange rule. Should be advertised widely so one wouldn’t waste their time on a case sensitive situation. Be good to communicate this on company’s website.

Please dont ever seek treatment here you are better of at a veterinary. Went here cause my girl friend got an bladder infection and it was hurting more than it normally would. They scared us to death with all these possible rare conditions she might have and do everything they can to do as many scans and tests possible. After all the ultrasounds and MRI they tell us they did not find anything and they give her a prescription with a rare intramuscular antibiotic(she was already 2 days in to a normal penicillin cure) the doctor tells us to stop taking the cure she was on and get a shot everyday of the intramuscular one she prescribed. The fun part is after that i went with my sick girlfriend around rio to try and find a place that has this medicine and can inject her with it but no pharmacy or public hospital was willing to do it. So she went without antibiotics for 2 days, only for us to go back to this hospital for them to change it to an oral one. So long story short we spent more then a 1000 euro's and 2 days trying to get her help and she only got more sick and ended up with the normal antibiotics we started our journey with

I'm only impressed by the price. My doctor was inexperienced, replied badly to my questions. They hardly speak any English. They did not give me the x-ray I payed for. Unprofessional, but overpriced.

I visited Sta Casa on two occasions as a patient and as a visitor, they provide an excellent service with trained doctors and well-prepared staff, I was well attended to and well treated by both......

Hospital concerned with providing quality care for everyone! Excellent projects will still come to the city that will provide better health for everyone!

Many are good, but in chemotherapy there is a need for more nurses to care for us who are undergoing treatment

EXCELLENT ATTENTION!!!!!

Expensive but, you get what you pay, cheaper than USA hospitals, around 70% cheaper, excellent doctors, recommended.

Omnilab opens 24hrs. All covid tests available.

It was one of the best hospitals that gave me a lot of support to be able to walk since I have poliomyelitis in my right leg and they gave me a brace and treatments at no cost. I am very grateful and keep going.

The best hospital they could recommend to me, they turned to Angeles for the quality of life of my daughter who underwent surgery for hip dysplasia a year ago and today my daughter can run and jump, she still has an appointment to have her nail removed but Thank God and the doctors who operated on her, she can run. In addition, the staff is very respectful and I say this for myself because I was the one who stayed with her the day of the surgery. At no time did I receive bad treatment.

An excellent hospital, quality care and very humane. The treatment by doctors and staff, very professional. Very grateful for the care given to my daughter during her stay after surgery.