15 clinics in Colombia with additional parameter

They are thieves, I paid to schedule an MRI for which they never gave me an schedule for which I requested a refund of my money and this is the time that they have not returned it. They make excuses and excuses but do not return it. thugs!

To consider It is not a clinic! It seems more like a medical union... I only saw one for a nurse with secretarial functions, they are offices with office furniture and diplomas on the walls. Better to evaluate if it is the appropriate place for the need for care; personally, even the insurance company is wrong to send a patient to this place.

Very complicated for attention. They send wrong schedules. It was a holiday... they say it started at 8 and then at the last minute at 9. People's time is valuable... improve that!

They should burn this place and build a real hospital with real doctors. If you enter this hospital on a holiday, you will be left to die.

The international clients WhatsApp line is the worst I have experienced within the business in Medellin. I was trying to get an appointment for an MRI and responses were just like automatic system that left you for hours with no responses. If you call nobody answers. When finally someone responds your multiple messages, leaves again with no answers. I never expected such a poor service from such a reputable institution. I started around 10:00 AM and at 2:48 PM still wasn't able to get any availability for the appointment. I told them never mind and they respond to that message at 5:35 PM! I understand if the people is to busy, but so that means they need to hire more people for the job.

I paid for an Antigen COVID test and haven't received the results from the examination even as they promised to send them within 3 hours to my email address and provide access on there website! On requests I couldn't reach anyone. Thats fraud and should be a 0 Star Rating!

Super-delayed patient care, I don't want to imagine where a calamity happens and more than 30 people arrive, they will die here, I have a pain in my stomach since 4 in the morning, diarrhea, vomiting, fever and chills, I arrived at 3:00 pm and it's 6:00 pm and they don't attend to me, I have to writhe in pain to be attended to.

God bless every health worker in this hospital, those in surveillance, those in cleaning, those in the nutrition department, and especially the ophthalmological doctors, the retinologist, and resident doctors, and Yenny at the reception. And social work. Excellent service, in care and procedures, hospital, and control. Thank you very much for the great service you provided us on the two occasions we came. Thanks to the timely intervention they gave my mom, she is doing very well. We didn't do well in the children's cardio, nor in the clinic at the national university. They have a long way to go to know that the patient deserves respect and timely attention. THANK YOU HOSPITAL SAMARITANA, FOR YOUR EXCELLENT SERVICE. VERY GOOD ADMINISTRATION OF THE HOSPITAL, AND VERY GOOD CARE AND DIAGNOSIS BY THE SPECIALISTS. Since you are admitted for emergencies, the attention is very fast and timely. GOD CONTINUE BLESSING YOU 🙏.

Good hospital services

Bad bad. The treatment is derogatory towards low-income people. If you want to receive good treatment, dress well and show that you are of good economic standing. And if the patients are "eps" things get worse.

I like how you treat me here at the clinic.

Good attention

Very poor attention from the staff in addition to giving the wrong diagnosis, worrying patients about illnesses that are not the case. I have had a very bad experience at this hospital.

The emergency service is relatively good, although they lack a lot of cleanliness in the waiting room, in the hallways and especially in the bathrooms of all emergency facilities, billing is too slow but I rate the medical laboratory and nursing service as efficient and professional.

Bad service, I've been trying to get in touch for two days to request an appointment but no one responds, they just listen to a recording. Please gentlemen, more human quality and user service. Do not enter phone numbers if they are never going to answer. I am at the hospital waiting to make an appointment, but the person attending has preference with friends. It's been an hour and it has only served 3 people with assigned shifts. It's a shame that the tension is under democracy

How is it possible that a Hospital like this still has Rimax chairs for companions, as if one did not have the right to sleep and rest comfortably while with their patient, seems like a total lack of respect to me!!

They do not have specialists available and you must wait a long time for a medical appointment to be assigned. As for the care in the hospital, it is good.

The truth is, not a very pleasant experience in this place, and even more so if we talk about the Emergency Service☠️, poor quality of service, care that was too delayed, with more than 4 hours for "adequate care" already when the patient has succumbed to crying or in the worst case, deceased; However, the current service of this place given its triage measurement is absurd, where the doctors of said "Emergency" unit "REASSESS" patients when in other tertiary institutions the reassessments are followed by other doctors and specialists, leaving the doctors free Emergency services, in order to serve Users who are waiting!, Things that in this medical center. #System#Poor

My 9-year-old daughter was hospitalized for 4 days and we did very well. Very good service, we felt comfortable and calm.

The truth is I feel that it is the best clinics in the city. excellent service from doctors and nurses, I feel that it is a quality clinic and they are also very friendly, always with a big smile

Excellent service and the place is very excellent. They are efficient and are clear and transparent. I was very satisfied

Ralf Stephani: In this hospital at the beginning of March, I was given great help in eliminating my hip pain. The team around Dr. Moore worked absolutely professionally with great success. Thanks, couldn't be better! May/ June 2023 After I received such great help on my right hip in March 2023 and I had an unshakeable trust in Dr. Jose Luis Moore Velasques, I asked him to operate on my left hip as soon as possible. Already on May 7th, 2023 I had an operation on my left hip because of unbearable pain. In several clinics I was told that 12 months should elapse between operations. Not so with the doctor I trust. Just 4 days later I flew back to Curacao pain-free. The painkillers were left untouched in the bedside table! Suddenly being able to walk pain-free again was Mr dr Jose Luis Moore Velasques to me. No helpers, no pitying looks, no pain! Being able to participate in normal life again was wonderful. My physiotherapist told me he had never seen such a professional surgical scar in his 20 years of experience. I would like to thank you again, Dr Jose Luis Moore Velasques and your team for starting my new life worth living I remain respect Her Ralf Stephani DANKE

Do not come here even if you think that your dying or have any serious medical problem, absolutely terrible care and attention takes 6-12 hours for them to even do simple blood test or any real examinations. Really there rating should BE honest and lower then where it currently is, also technologically speaking their WAY behind.

If you need immediate medical attention do not come here this is absolutely the worst hospital I've ever had to come, unfortunately, I almost died here from a heart attack and they did nothing to help me except treat me like a ragdoll. Absolute garbage attention and no care for the patients, I literally had to waddle my way out of that hospital as If this is a movie, I would give them ZERO STARS if I could, save uour time and go elsewhere.

of the best clinics in Bogotá.

Design and sophistication for the Health of Colombians!!!

They do not do their job well, 7 hours in the emergency room and do not attend and then say that they cannot attend to a patient

Undoubtedly one of my best experiences, location in the center of the city, excellent medical and administrative staff, old but well-kept infrastructure, spacious with gardens.

This opinion is directed to block 6 of the hospital, which is in an area where you can see people who consume drugs, although there is surveillance and once inside the hospital it is safer, if it is scary, at least walk to the hospital at dawn, and block 6 is opened at 6 in the morning and meanwhile everything is dark or with little light, a perfect place for homeless people, you have to travel with great caution and at least if you are patient and come from somewhere other than Medellín, it is not advisable to be in line before 6 in the morning to check in at block 6, arrive with 5 minutes left or at 6:00 am, there a guard opens the door and when you are already inside the place is much more pleasant and neat, there is a waiting room with chairs where you can wait for them to call you for the billing card, there are elevators, there is natural ventilation in that waiting room, almost all the staff there are friendly to the extent they should be. I give it a 3 star rating, for a not very pleasant event that I had to go through in there, I think that of all the possible days in which that bad event had to happen, it happened just on the day of my appointment, I don't know who it was from the fault of that negligence but thanks to a call to my eps I was able to quickly solve that difficulty so as not to continue in that unpleasant situation in that hospital block.

An amazing facility with an amazing level of care. Better than any US or German hospital I have ever been in. The office of international patients is very professional and thorough. Dr. Taboada is very thorough and professional. I can't recommend this hospital enough. Super experience.

I came to see if giving birth at Serena del Mar was an option. When I was given a tour of where the mothers and babies stay it was great. I was told to male an appointment to be seen by an obgyn so that they would have a history of me. The nurse took my info days before my appointment but apparently never followed through with setting up my profile. I showed up for my appointment and was never told who I would be seen by. Dr Maria Fernanda Toro Wils was upset that she had to wait on me because the staff had not created my profile. I finally went into my appointment with the doctor and she scolded me and told me she had no time we had to rush. I told her I did not understand whybinwas being treated this way when her staff was a mess. She told me she always does 40 minutes and she dedicated about 20 minutes if that. I left there feeling so upset and totally changed my mind about having my baby there. The treatment from Dr. MARIA Fernanda Toro Wils was terrible. I would not recommend her or her staff in a million years.

They neither answer their phones nor respond to emails seeking an appointment! Terrible customer service. I communicated in Spanish as well so not a language issue.

Ok

Imagine being in a wheelchair, trying to get into urgent care for a surgery you had there, and not being helped about when you arrive, somehow managed to get into the triage and then be left alone, then get the need to use the bathroom at a place not clearly design to be used for people with mobility issues, then the only person available to help you is another patient passing by. It's such a shame that all of this happened here, where I have yet to get medical attention for my urgent needs.

One if the best hospitals in Cali. Modern, well staffed, good service

Very nice and professional personnel. The place is very clean and well equipped. Felt in good hands.

I flew to Medellin from Washington DC in order to visit this clinic. It was so so worth it! I highly recommend this place as the doctors are very knowledgeable and professional, and the cost is very very reasonable (compared to other clinics that service foreign citizens). I had Dr Carlos, who was very polite and transparent about my treatment, he did a fantastic job and I’m looking forward to visiting him again in May! Thank you guys!!

Thank you so much Johana. The clinic is super decked out - there are even some fun screens to look at while you have the procedures done! A filling, cleaning, and retainer fitting was all done in half an hour - they are super efficient! Prices are all reasonable too! Johana is also great, so friendly and calming.

I have spent many hours in Dr. Juan's dental chair after 70+ years of oral neglect. I have had faulty dental implants originally done in Mexico (horrible experience) replaced with bone grafts, several cavities filled, at least 6 crowns and 3 root canals. I experienced almost no pain for all of these procedures. I have been to many dentists over the years. The level of competence of Dr. Juan and his associate specialists is without comparison. On a scale of 1-10, I would rate none of the dentists from the USA above a 5. Dr. Juan and staff rate a 10!. You will not find a better dentist. He will not stop until your dental work is perfect, even if it means sending a crown back to the lab for the perfect fit. I'm 74 years old and Dr. Juan is finally finished restoring my teeth after all these years of abuse and neglect. My teeth are better now than they have been in 40 years. Many, many thanks to Dr. Juan and Clinica Artica! Finally I am on just a maintenance schedule. I promise not to abuse the art Dr. Juan has created in my mouth! :-)

The best!! I've received multiple cleanings and a filling. Every experience has been wonderful! I definitely recommend and I will be going back for all my dental work. thanks!

Clínica Ártica is a great find. They offer many dental services and have an English speaking staff. They are one of the few places in Medellin that offers Zoom whitening. The prices and the staff are great. I highly recommend this business for all of your dental needs.

It's only been a week, but so far the work seems very good. The implant went smoothly, and I healed fast. The stitches were out in 5 days. The bridge fits perfectly. Everyone was very nice! I live in Florida, so it's a trip, but I will be back a few more times, as I need more dental work. Medellin is a very interesting place.

The kindest and loveliest dentists that I have ever been to (⁠ ⁠◜⁠‿⁠◝⁠ ⁠)⁠♡ Dr Johana and Alejandro made me feel at ease for the entire time I was in their care. They fixed a dental implant surgery that went wrong (from another dentist), fixed my smile and I cant thank them enough for this. I highly recommend this dental practice 🧡🧡🧡

Five stars is not enough !!!! First off lemme start by saying that the employees at ORALIMAGEN are beyond fantastic and well qualified for their respected titles and jobs. I had an appointment to go to a dentist orthodontist on Friday, April 14th, 2023 In another site right? (Not affiliated with oralimagen) so now that dentist is closed and the staff never reached out to me to notify me, Mind you I’m coming from America 🙄🙄, So now I’m scrambling for another site to fill in for my dentist appointment right? I go to google and I look up dentist offices near me and BAM👊🏽💥💥ORALIMAGEN pops up, I press the link asap call the toll free number speak with a representative and share my traumatic experience of another dentist letting me down the representative takes my info and says sir I’ll have someone contact you within a half an hour ( she lied because someone called me back not 5 not 6 but 7 minutes later ) man was I impressed and ecstatic and happy . Ok so Boom now I got my appointment set for 330pm the same day right? I get there and I’m greeted by Carol , she was soooo professional and courteous, and kind ,and caring ,and her smile was immaculate , lord I was like I want that same smile you have this what I came out here for .She smiles and says ok fantastic now I’m all booked and signed in and waiting in the waiting area I get greeted by another employee , she offers me water (which I ain’t used to being asked that or catered to as a patient )and I say yes please thank you 🙏🏽 A couple minutes go by and I am greeted by the one and only DR. Paula Peláez, her warm greeting made me feel like Christmas time when I got the Nintendo I always asked for lol might of gave my age there. So she’s there with me in the chair explaining what session I’m doing I chose to go with the permanent whitening session with laser and take home kit. The whole session took about an hour tops. When I was done I was soooo happy I couldn’t stop smiling and grinning from ear to ear. I had to do two sessions so I went again on the 17th of April and after that I’ll have my take home kit to do myself. Now that’s it’s over all I want to say again to the team at ORALIMAGEN GRACIAS POR TODO TE AMO ❤️❤️❤️🙏🏽🙏🏽🙏🏽