from Sam Viado
October 21, 2023
DO NOT BRING YOUR FAMILY MEMBER HERE!!
If I can give this place 0 or negative I would. This guy named James is a liar, and this lady Rose will not listen to you and dismiss you!
Was on hold for more than 20 minutes, since my brother didn't receive his dinner. This guy named James put us on hold and confirmed that the patient finished his dinner but did not record it, 2 CNAs couldnt remember what food was served or what the patient ate. Spoke with the visitor that was there and confirmed that there were no food.
This lady named Rose, who is the charge nurse after answering the phone told us (without listening what we have to say), that she just gave him a sandwich and some fruits. Mainly to shut us up..
Why did they lie to us and confirmed just to get us off the phone??? They didn't even apologize. If they lie on this little thing, makes me wonder what else they could be lying. This place needs to be closed down or need to replace all the incompetent staff.
from Zachary Gomez
October 04, 2023
My dad has been at PAM's for a little over 2 months and is set to transfer in the next few days. This facility is AMAZING, and my family and I are blessed to have had my dad here. He had a stroke after having a double bypass surgery with 2 valves replaced and was transferred to PAM's. This facility has treated him and us like family and truly taken care of him as if he were their own dad, brother, or uncle. PAM's is extremely clean and has tons of staff that are willing to help! My dad is my world, and it was extremely scary when trying to choose a facility for him to be moved to, and if PAM's is a choice, choose it!!!
Some of the AMAZING staff members:
Case manager:
Marc
Director of Rehab:
Natalia
Speech therapy:
Genevieve
Hannah
Occupational therapy:
Ceci
Diane
Brian
Physical therapy:
Maritta
Kim
Mike
Respiratory therapy:
Ray
Lauren
Wound care:
Johnathon
Katie
Gentiva
Sylvia
Nurses:
Rosa
Ebony
Mario
Cayts
Kelsey
CNA:
Cherry
Yvonne
Fernando
Veronica
Steven (Night shift)
Each one of these people went above and beyond while taking care of my dad! I can't say thank you enough and am truly blessed to have met you all! Thank you all for making PAM's a second home!
from Dani Daily
September 05, 2023
This place is an absolute nightmare. One person stood out above the rest and that was Ronnie the CNA. Holly the chief of nursing is a joke and only gives false sense of security but she doesn’t follow through. Most of the nurses are nice, some of the CNAs are helpful. There is absolutely no communication with staff. When you bring up concerns they are brushed under the rug. If you ask a question no one has the answer and they point blame to the next. They bring people in here to die here. Illegal things happen in your loved ones rooms, and the so called chief of nursing is aware. If your loved one is a respiratory patient and on oxygen or a ventilator I suggest you move them to another hospital and fast. I highly suggest if you have family in this hospital you need to be there at all times and keep a close eye on everything they do. They don’t actually care about the patients or the families, they care about the money. Even the staff have made comments that it’s all about the money to this place. Absolute disgrace to the medical community and the sick patients who need actual care and kindness. Ronnie keep doing what you are doing, you are an absolute angel and do not let these people change you. We need more people like you in the world!