Congenital heart defects (CHDs) treatment in 251 Cardiac surgery clinics in Asia

I heard a lot about this hospital, but I think the service is average. But it is true that many good and experienced doctors do chambers here. But there is also a flip side to the coin of this hospital. A few days ago, after the death of a patient and her neonates under the care of Dr. Songjukta Saha, various irregularities and sufferings of the hospital have come to the fore. And many are opening up their suffering experience about this. Therefore, we all have to be more conscious about the treatment of the family and decide the hospital and doctor. Finally, it is very costly, beyond the capacity of average income people.

A galaxy of optimist with committed vision put their thinking-caps on to enter into the mystery as to why patients, even with minor complaints, even with minor complaints, prefer assessment and treatment abroad. A through and searched discussion over the matter led them to conceive the idea of establishing an ideal Health Service Complex – that shall be – By HIS GRACE – singled out as a center of excellence in the service of the needy and suffering humanity. Thus CENTRAL HOSPITAL LIMITED came into existence. To their belief, Health is a basic right of all members in the society and recognition of this right is the obligation of the Authority and the health service providers. OUR VISION AND MISSION Ensure modern consultation and dependable investigation. Ensure proper assessment and administer accountable treatment coupled with laudable and exemplary care and services. Ensure sustainability of the Health services. Provide required environment support. Provide services at a reasonable price. At the cross-roads of an embryonic transition of the country’s Health Care Services, Government has meanwhile introduced Health Policy’98 with a view to addressing the need for health Care services for all segments of the population regardless of cast and creed. Central Hospital Limited is also aiming at comprehensive Medicare Services through its humble efforts complimenting the policy priority of the Government. The Central Hospital made rooms for highly skilled professionals with their variable experiences and specialization in respective areas. The company was incorporated in 1991. Bangladesh Shilpa bank, amongst other, has made an investment of sizeable amount as long term loan in this venture. The complex is located at a point where Dhanmondi Road # 5 meets the Green Road. This has got all the prospects of an ideal Health Centre. Having foundation structure for 12 storied building on their own land, the complex has been built up to 6-Storey at the moment. Each floor covering approximately 10,500 square feet offers a hygienic and spacious area. Whole complex has been well furnished with imported medical Equipment, Instruments & Medical grade beds. The striking feature of the complex is its Corporate set-up with a unique conglomeration of professional skills supported by sound financial standings. Appropriate Health care service

Service, Doctors are very qualified and experienced. Stuffs are also very well mannered. Floors are neat and clean, have big space. But from outlook to inside its really beautiful, design is also so excellent. We have come here for second time with same problem, Gallbladder stone and Harnia. Its a very good hospital for new born babies. Facilities for babies, support and services are best to treat from here. Worth to every penny. I highly recommend this hospital and doctors

Welcome to PMCH - Parkview Medical College & Hospital Bangladesh is rapidly becoming a role model for different aspect of health care development among developing countries. It is not possible for a government alone to develop health manpower to cater the increasingly complex, diverse and expensive public health care needs of a developing country like Bangladesh. In addition to Government Medical Colleges, Private Medical Colleges in Bangladesh are performing very significant role in producing skilled medical health professionals and providing specialized health care facilities at reasonable cost to ailing people of the country. To develop a new Medical College, location is a significant factor. 

We came for an endoscopy test scheduled at 11:30 am but had to wait for over 50 minutes. The delayed doctor appointment was a frustrating experience for us and other patients

A decent medical facility is taken into account a basic would like for all. there's AN imperative would like for moderate to glorious health care facilities within the town of Chattogram. In Chattogram, there are not any well-equipped hospital compared to the hospital in Dhaka. They wanted to modify these health care facilities and revolution to established a well-facilitated and fashionable hospital within the town of port.

Shame and shame on this place, where you are greeted by disgruntled receptionists who probably didn't understand what it means to be helpful and nice when you greet patients and their attendants who come to undergo one or another medical procedure, simple or complex, it doesn't matter - you can't contact or talk to them, make eye contact , and even when you turn and ask, God forbid, more than one question, you are met with disdain, lack of interest, eye rolls, and today, from my experience, it came to her raising her voice, of course. Those who can avoid or ask for another private hospital are welcome. Not getting there, a terrible experience that left me traumatized. It will not pass in silence or on the agenda, I will reach those who need to reach.

Great experience

Amazing medical center! I had an operation there and was hospitalized for 24 hours after the operation. During my hospitalization I received treatment, information, personal treatment at the highest level! Good food, television, toilets and super comfortable beds in every room! The lobby is designed and pleasant to be there, art depends on the editor of all the rooms and the common area. There is a cafe at the entrance. What's more, they don't have parking. With me I will definitely come back here!

I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.

I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !! Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening! Overall the rooms are newly refurbished and very comfortable. Thank you!

5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there. Dr’s were very professional from the very start till the end. Thank you again and highly recommended

I lived most of my life suffering from pain and discomfort that kept getting worse. I was diagnosed with endometriosis 2 month ago and underwent a surgery with Dr Gul Rana. From the initial consultation to the surgery and follow-up care, the entire process was smooth. She made me feel comfortable every step of the way. The surgical procedure was success, I walked out with a set date for laparoscopic surgery. After 7 days of my surgery, I walk out of her clinic but this time pain-free, healthier and feel more confident. Thank you, Dr. Gul e Rana and her assistant Ms Manju for being so so nice and helpful. Thank you once again for your exceptional care and I immensely more grateful for the care I received from CSH staff and Specially nurses. I highly recommend Dr. Gul e Rana to anyone seeking top-notch gynecological care. If I had the option, I would give Dr. Gul e Rana a perfect 10-star rating! Her compassion, understanding, calm demeanor, and genuine care for her patients are truly remarkable. Her extensive knowledge allows her to explain complex matters in a way that anyone can easily grasp. She is the best...❤️❤️❤️

I was referred by a friend to see one of your specialists, but I'm experiencing difficulties with the booking system. The staff handling the process lacks in customer service and marketing skills. Instead of retaining customers, they seem to be pushing them away. I suggest implementing more engaging scheduling options to keep patients interested.

Thank you so much Dr Sarah Alam Endocrinologist for the difference you make in the lives of your patients. Your kindness, sincere caring, and concern make everything better and are a great encouragement. I am a diabetic since 2018 and visited many doctors. They just prescribed medicines and I couldn’t control my sugar level at all. I wanted to give a try at the Canadian Hospital and I went there in August. When I visited Dr Sarah Alam Endocrinologist my Hba1c level was at 9.9 and yesterday after the test it was down at 6. Such a vast improvement. Dr Sarah’s aim was to control my sugar level. She is so skilled at what she does. I had a lot of health complications when I went to her and now I feel a lot better in every aspect. I never thought I could get better, but she put me on the right medications and gave me the proper treatment. She is keen to know about everything that affects the patient, and treats even the slightest problem they have. Also, she respects your phone calls and messages and replies timely. She calls personally to check up on you. I had the best experience with her, I recommend her to all diabetics who are with uncontrolled sugar levels and others who need to visit an endocrinologist. She’s the best in Dubai. She’s a remarkable doctor and a professional I can trust.

HANNAH KIRÁLY i hope you will read my message because the surgeon who disfigured me is the same as yours. And even though i spoke very little it to those around me, i met three people who were completly disapointed in having breast transplants done by this surgeon. Like you, I suffered enormously psychologically from the result of this operation. My face wasn’t the same at all and that wasn’t the goal!! I also woke up during the operation because i was choking from the blood running down my throat. I heard voice of the nurse only at that moment. The result was a disaster and i had to have three operations in another hospital to repair the damage.

I gave birth at Yanhee Hospital with Dr. Apichat. He’s excellent and very good and experienced in natural as well. At the beginning I want to go with natural and he always pro with it. But in the end I choose to do C-section, And I had fabulous experience and I recovered after 7 days and being able to do everything normally and the incisions healed very well. Dr. Apichat understand English but he will reply in thai. However every international client of yanhee hospital will get assistant/translator for every checkup and during the stay for delivery. Highly recommend Sai Htun Win (Sonic) he’s excellent and very helpful and professional! Couldn’t be more happy with all free things he has done for me and my family! I had amazing birth experience with this doctor and this hospital, they willing to help me with everything they can do since the first time i come here.

HORRIBLE EXPERIENCE I waited one full hour to get a facial done. And that’s after complaining along the way. Very unprofessional and waste patients time. Each step took 15/20 mins. There’s no communication about how long I should wait. I always come here but today was the worse experience. Never ever again.

The Signature hospital is well connected and easy to access, making it a great option for those seeking quality healthcare. Overall treatment is good. The services were good and the staff and doctors were excellent in all ways. Everything was good. Very good treatment and the doctors are very friendly. I would definitely recommend this hospital to family and friends!

In this hospital where I had my appendicitis operation provided excellent care. The medical staff was attentive and professional throughout my stay. The surgery went smoothly, and the recovery process was well-managed. I felt confident in their expertise, making a stressful situation more manageable. Overall, a top-notch healthcare experience...!✌🏻😄

I recently had an exceptional experience at Signature Advanced Specialty Hospital. From the moment I walked in, the staff was incredibly welcoming and attentive. The doctors displayed a high level of expertise and took the time to thoroughly explain the treatment plan, putting me at ease. The hospital's state-of-the-art facilities and advanced technology were impressive. I also appreciated the cleanliness and organization throughout the hospital.

Please do not see Dr PKD Shah. He has bad bedside manners and is very unethical. He lacks empathy and was using abusive language and profanity with this patients. Honestly this greedy doctor should now retire rather than playing with lives of people. Medical council of India should take a note of this review. He is bringing shame to the medical profession does not deserve to practice.

ISIC is a beacon of hope for those suffering from bones injuries. Their dedicated team of doctors and staff provide exceptional care and support. I can't thank them enough for giving me my life back.

Dr Sunit Marwah is a murderer, They make money on the death of the patients. Our patient died and they have hidden the fact from us making money without doing any treatment or surgery they have charged 5lacs. There admin head DR.Sunit is a thief

We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.

The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣

A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.

Great hospital! The staff, nurses and doctors are very friendly and helpful. To the Filipino staff who helped me, thank you thank you very much!! Sorry was not able to get your name but you are the best!

I went today at 3 am after terrible throw pain, gave me the correct therapy start to feel better. Thnks

I went to Mission Hospital on a Sunday evening at 7 pm. to treat a 2nd degree burn. I was immediately admitted to the ER, where the doctor and his team treated my wound very quickly and professionally. The staff took really good care of me and answered all my questions in a very professional manner. After 25 minutes in the ER, my wound was treated and dressed, and I could leave. Excellent and professional care. I highly recommend this hospital. Especially Dr. Nateepat and his efficient ER team.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

Everything was perfect The doctors and staff are very caring, efficient and handle everything with great deal of understanding and patience. There is no time wasted or any waiting during any off the procedures. Highly recommend this top hospital and their doctors, thanks Dr. Arneja .

Better than any other hospitals i can think of. Admission and treatment is very good . staff is good. They will take good care of your patient . they take great and immediate care of the patient . Special thanks Dr Arneja sir

"I recently had the excellent experience of having my father undergo bypass surgery at Arneja hospital. I can't praise the hospital staff enough for their friendliness and cooperation. They took care of everything exceptionally well, and all the services provided were spot on. Any doubts or concerns we had were promptly addressed. I highly recommend this hospital for the exceptional care and support they offer."

TERRIBLY SLOW!! 1 hour in a queue for payment and medicine collection. I’ve been using this hospital for several years and the service is significantly getting worse. There’s no SMS or any notifications to let you know when your queue is coming up, so you have no choice but to wait patiently in the waiting area. Staffs were nice and friendly but there must be something totally wrong with the system or process. Please take this as a feedback to improve your service.

I prebooked my consultation and surgey from New Zealand at Sikarin Hospital, Their International team made everything so easy for me, beautiful hospital, very clean and all the staff i encounted were fantastic, My Doctor in urology dept was excellent as was his team. I am happy to recommend this hospital to all travelers and of coarse the lovely Thai people. Thank you.

The service usual great but now just dropped below acceptable. Loud construction noise in waiting area, long wait time. Very disappointed

Ward 2B All the nurse in 2B like everyone own them billion dollar, they are not come to help their patient nor patient family members. All your nurse will only know how to restrict you to do anythings.. without suggest alternative solution. Hey... Patient and the patient family members paid money for treatment...not paid money come here and let you order or instruct them with nonsen reason of yours.. but when the family members ask your nurse to do things, they will just know how to say " I not sure", " You just wait Doctor", " You wait 1st I come later" " You need to wait" Eventually nothings your nurse manage to help nor they really successfully help.. Cause after 1000 years also they didn't come to help the family members. .... Such lousy service in nowdays, you think how long your hospital can sustain..

I am very grateful to Dr Mogan for he has done a great job in getting right in the whole diagnostic process. He is very detail, sincere and capable in addressing the rootcause of my illness with proper proposal to me. I am a difficult to treat patient with precondition of 3 years serious iron deficiency anemia due to heavy menstrual disorder. I came all the way from KL to Ipoh see Dr Mogan for second opinion as recommended by my mum and sis. This is the best O&G specialist I have seen so far compare to a few gynae I met. Kudos to Dr. Mogan and all Fatimah Hospital nurses and staff. Two surgery in less than a week, I wouldnt be able to make it through without your support. Thank you for helping me in regaining my health. My heartfelt gratitude to all. God bless all of you.

Last month on 17/6, I was admitted to Hospital Fatimah into emergency ward due to intestinal problems gets me into pain for a day. The request is from me to the one of hospital in Ipoh due to family also at home. The surgery has happened on 18/6, and it is OK but I’m not get used to this due to after abdominal surgery, so I was able to get help from the nurse in charge on day and night. The doctors in charge are helpful for the first time into surgery process and it’s been over 3 weeks, I’m moving on for abdominal recovery. But one thing it is discomfort is, the private hospital is becoming other’s patients private hotel. Usually there will be less noise but the patients nearby are quite noisy. But whatever, I hope that I am on smooth and get well soon.

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

The worst hospital ever. Staff is great but the organization is all about profit. We could’ve been discharged by 11AM. We followed up multiple times. We had to wait til 5PM for someone to show up and check on the patient. Billing said we had to wait til 7PM to pay so they can account for the “necessary” charges. They want to keep you here, I’m telling you. Obviously, the longer you stay, the more you need to pay.

Very good experience with AHMC. Doctors were great and knowledgeable. Nurses are approachable and patient. Their room rates are also worth it.

I had a positive experience at this hospital. The guards, nurses, and staff were all very accommodating, and I felt well taken care of. The ER Doctor was particularly impressive, as they took the time to explain everything in detail. However, there were some drawbacks. The ER bed areas were a bit small, with only one chair, no table, and limited space to walk around. This made the waiting area less comfortable than I would have liked. Nevertheless, it was still a good experience.

Can't complain anything. Service: Outstanding with all details and support for senior generation and physical issues. We were there for many time foe myself and family. This Hospital were first class for Thais people and they are take care you in good way of treat. Details: Excellent and clear to understand more after visiting the doctor. Payment: Really helpful and good support for those who has insurance concerns.

Today, I went to visit this hospital because I had - bad sore throat. I went to another hospital first, but the wait is too long. Nurses: Here some nurses are nice, but some nurses have bad attitude, especially the way they talk at Eye/eye/nose/throat station. I told them that I checked covid earlier, and they tried to scared me away with 200 baht extra cost for covid test first. I was so sick that I would not want to deal with them. Doctor: The doctor I met today doesn’t seem to be well-educated or not attention to detail. Normally, I would get tested to find my symptoms is from virus or bacteria before prescribing antibiotics. I don’t want to take too many antibiotics because it is bad for my health in the long run. Also, my body has some red dots on my skin. I told the doctor that. I thought I would get skin medicine, but he seems to forget it or just prescribes me an allergy medicine to take which I’m not sure it is for my running nose or skin allergy. Price: The bill is not clear of how much each medicine costs. There are only 3 medicines. The cost was over 3,000 baht. 2,000 baht for the medicine which seems to be over-priced. I would not recommend this hospital if you are coming here.

2 day stay for cancer surgery. After being assisted to my room prior to surgery their procedures just don't make since. When they tried to insert the IV before a shower and before changing into hospital clothes I directed the nurse to come back just prior to me going to the OR. 5 hours before surgery take a shower and change. 1 hour before surgery nurse shaves and directs another shower. Put on a different set of clothes. Ask for IV Team to come back. IV inserted the told to change clothes again. Poor planning and communication. New staff comes on shift and everything went smoothly and logically. OR Staff were Excellent. Sr Anesthesia was Extremely Professional really like him. Recovery Room Staff Excellent. Back in the room and the again were Super. The 1 draw back was initially they couldn't understand that a Farang's pain wasn't alleviated by a single Tylenol. I did get the pain meds I needed though. Concerning the food, it is actually very good. All in All I'm happy I came here.

I’ve made an appointment with Dr. Mohammad Badr, a gastroenterologist. While scheduling, I confirmed multiple times with the person handling appointments that the doctor would be available on time, ensuring there wouldn’t be any last-minute issues since I’m traveling from Bahrain. She advised me to arrive 10 minutes earlier. However, upon my arrival at the hospital 20 minutes early, I discovered that the doctor had already left, demonstrating a lack of punctuality and leaving before his scheduled hours. The customer staff was very rude and unhelpful. When I questioned them about the doctor leaving before my appointment, they claimed ignorance and mentioned that his duties were finished. Despite having my appointment time visible in the system, they couldn’t assist me and attributed the mistake to the call center staff. Frustratingly, they refused to call the doctor or take any action to rectify the situation. Their unprofessionalism extended from the doctor to the call center and customer service staff. I strongly advise against visiting Dosary Hospital or consulting Dr. Mohammad Badr, as my experience was highly unsatisfactory.

Need to express my concerns about the lengthy and frustrating insurance approval process we encountered at Dossary Hospital. We only visited due to Dr Javed because the doctor is good. We observed that only one staff member is available at the tiny insurance counter, with the main counter closed. This lone staff member is handling a long queue in the middle of the walkway, contributing to the overall inconvenience and adding to the challenges faced during the insurance approval process. Unlike our experiences in other hospitals, the insurance approval process at Dossary Hospital has been exceedingly time-consuming. The rejections, coupled with the necessity to repeatedly seek additional information from the doctor and endure prolonged waiting times, have been incredibly inconvenient. This repetitive cycle occurred three times, leading us to the decision to pay cash for the test, which was priced at a reasonable 230 riyals. It is disheartening to note that our Class A insurance, which is promptly approved at other medical facilities, consistently faces challenges at Dossary Hospital. Despite our attempts to address these issues with the hospital staff, we feel our concerns have not been adequately addressed. The constant blame on our insurance company and the lack of resolution only added to the distress of navigating this process as sick patients. As patients, we find it unacceptable to endure such a cumbersome and disorganized procedure, having to navigate multiple floors to resolve the matter. We urge you to review and improve your insurance approval process to ensure a smoother experience for patients who rely on your services. We DO NOT RECOMMEND DOSSARY ANYMORE.

The facility is good. But, a lot to be improved. Very slow process starting from reception, insurance approval to pharmacy. Don't go if you are for a quick checkup for your kids.

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.