Anterior cruciate ligament (ACL) injury treatment in 263 Orthopedic surgery clinics in Asia

Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.

Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital. So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!

I m very disappointed with the system of client appointment at this hospital. Totally waste of time! 3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min. So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment. Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.

Customer Relation Officer Ms Lim Bee Yuan - Very friendly, helpful and nice. She gave me a mask when she saw I forgot to wear mask. So caring!! (thumb up)... And she is giving a positive quote and energy when we are waiting outside the ICU room. So lucky BTMC got this kind of good employee :)

I have been asking for my medical report that supposed to share via email last week. It's been 3 weeks since I have visited the gynae there and already called thrice to check the report status but no proper response from the clinic. Every time the answer is doctor is reviewing the report and we will call you by TODAy!!! But it never happened until today. Very disappointed with the service.

I am a stroke patient here since August 2023 and I have been doing my physio treatment at Bukit Tinggi Medical Centre, Klang. I am under the care of Ms Sharynn. She offered her assistance and expertise in her duty of work. Under her care, I got a very speedy recovery and I am very happy that I am able to walk very fast and stable. I like to thank her and her whole department assistance offered to me. All of them are very friendly and helpful.

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

I have been coming here since last 2-3 years. It felt very good. But now I feel peaceful because of the Diwal decoration. It look nice . wish you Happy Diwali To all Hiranandani Hospital Staff and doctors / Team .

Doctors are awesome, one of the best in Mumbai. Service is pathetic !!! You go on pressing the call button for hours and no nurse comes in, highly miss managed, you will be going around without any help from here to there (as if it’s a govt hospital) and many such negative things … But again - doctors are really really great here!!!

Extremely clean and excellent team of Doctors available round the clock across all streams. The Hospital truly values Patients' waiting time and ensures speedy appointments and prompt medical attention.

This hospital is the epitome of atrocity globally. My father was admitted due to a heart-related issue, and they subjected his frail body to numerous tests and experiments, further weakening him. Despite his delicate state, they proceeded with the bypass surgery without assessing his thin and feeble condition or considering whether his body could endure the procedure. The experiments conducted by them ultimately cost him his life. The doctors displayed a complete lack of support and denied visitation. During my last attempt to see my father before the surgery, they refused entry, escorting him to the operation theatre without allowing a proper farewell. From a distance, my father kept looking at me, desiring to meet, but these heartless individuals denied us that privilege. The management is deplorable. My father meant everything to me, and now, we are facing financial hardship, finding ourselves on the streets. In just four days, they generated a bill of 8 lakh rupees. I earnestly implore you to refrain from choosing this hospital based on the harrowing experience my family endured. I wouldn't wish this upon anyone else, but the decision is yours. The repercussions of such suffering only affect the families involved, not others.

Recently i admit my dad in Metro Hospital under Gastrology, we have a worst experience, - The doctor in gastro OPD recommended , sleeping pills to a serious liver patient, my dad, which is wrong as per medical science. - OPD to Ward - Ward To HDU - in just 1 DAY - NO improvement only worse condition in 4 days - - The nursing staff is worse in ICU HDU , which is the main thing they do not have the correct knowledge. - Very much Money Minded Hospital .

Highly satisfied with my gynecologist Dr. Ravinder Kaur Khurana! She is excellent...Exceptional care throughout pregnancy and a smooth normal delivery. Professional, empathetic, and skilled. Would highly recommend. Also impressed with the hospital's cleanliness and affordability. A great experience overall...

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

Medicine Department service was disappointing. My temp was 38 degree Celsius up but, about 10 min, when arrived, their department was so cold and nurse measured my temp at armpit without noticing I was shivering. And an old school thermonitor said my temp is 36.9! When back home, my temp even worst than 38. I usually take medical care at this hospital. But this case, I was very disappointed for this department quality.

my 2nd child was born in this hospital. The cost is same as the information before. all in no additional cost. no hidden cost. all process mostly on time from check in, surgery, and return to room. we can enter the surgery room after baby delivery finish. the patient room is big and clean. baby take care very good by nurse. check in check out is very smooth and no take long. but most of nurse can not speac english so a bit challange for us. need to improve only the quality of food because other hospital serve menu better variation ^^ now we only waiting birth certificated that take 2 days after check out. overall is satisfy.

Good hospital with service hospitality. We went there for some check up for documentation with all thing we need. As per my brother need support for doctor certification for work permit. Great service from the nurses who assisted us for we need and completed our planned. Hygiene and neat as expected.

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

Why does a hospital labeled "World Class" provide an ultrasound schedule a month later? This issue isn't recent; they could have addressed it by adding more machines to handle the patient load. St. Luke's moved Maxicare to their HMO Concierge, despite the limited space in the small building. Only a few individuals can enter the office, leaving others waiting outside in the sweltering heat.

The service when checking in is quite nice and welcoming, unfortunately, for me it's downhill after that. Very very noisy nurses, it takes minimum of 10 minutes before a nurse comes to my room after pressing the red button because my dextrose kept beeping since it was almost empty. this happened several times. What if it was an emergency?!

I’d say majority of the staff are very well mannered and trained. Everytime I ask anyone that works there some information, they guided me immediately. I’d say the art building though is a bit old and dirty but the main building is pretty clean and sometimes confusing to navigate. Better to bring in cash or card because unfortunately their gcash doesn’t work. One of the downsides in some of the services here are usually packed with people so best to call in advance. I do love the service and the professionalism but this is definitely a very expensive hospital. Besides all this, there are food places inside where they serve really good food.

Better triaging system in ER than other hospitals like Asian hospital. The staff in ER have truly taken care of us. The room (regular private) is also very clean and frequently being taken care of by the housekeeping. The doctors and nurses are also very accommodating and have truly taken care of us during our confinement. Please continue to be a patient centered facility.

Felt like we were in a Hotel than a Hospital because of how clean the building is and the staff were very courteous, friendly and accomodating. Even though we went there for a walk in accommodation, the service was fast. Parking was a bit confusing though, so glad there were signs in every corner that guided us to B4.

The hospital itself is organized and beautiful, the nurses and staff are nice and attentive to my inquiries. While waiting the hospital offers snacks and drinks like water, coffee, and some juices. Place is clean The toilets are clean everything is good. You can't say bad about St. Lukes of course except for the price LOL😅. St. Lukes no.1

Very nice and bigger hospital in the kingdom Saudi Arabia...and many ofw Filipinos work here...

Best professional medical staff (DSU)I’ve seen, honestly they were treating me sooo kindly. So Proud of you.

I worked in this hospital form 2012 to 2021 as electrical foreman and I got good experience from this hospital and i bleev as per my knowledge this is the number one hospital in Gulf.

Worst ever services but expensive as much as 5 stared. Mouwasat is a typical example of ruthless, heartless, indisciplined, inexperienced hospital business. Untrained staff, no knowledge of disciplines and departments. And where abouts.. They are denying to take my specimen and now I am waiting for their mercy.. Mouwasat management and administration must learn and educate themselves. I will definitely take this to ministry of health.. Can never suggest a friend to face this paid torture..

I visited the emergency department recently and while the medical care was satisfactory, I was disappointed with the reception staff's lack of professionalism. Additionally, their card ATM scanner was malfunctioning, resulting in multiple declined card attempts. I had to pay in cash eventually. It was frustrating that the receptionist questioned if I had enough funds in my account, when in reality, the issue was with their machine. This interaction left me feeling uneasy, and I believe improvements in staff behaviour and equipment reliability are needed.

The doctors aren't interested even to diogonise the patients, that just seen to get rid of the patients as soon as they can. Don't visit this unhelpful hospital. A small clinic like Badr Al Rabie is much better than these money making machines

I had a successful surgery (Hysteroscopic myomectomy) in this hospital. I’m so thankful to Dr. Ishikawa and the nurses from Gynecology Department.

I dont recomend this place this place for baby’s there is no kindness for babys and no explantion before test,ganka and hifuka saiyaku doctor’s this is not hospital its a training center for new doctor’s and thers test’s.if you need to be a tester for them i recommended this hospital.

The doctors are very helpful and talented.

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!