Craniopharyngioma treatment in 42 clinics in Cambodia, Indonesia, Malaysia, Philippines, Singapore, and 2 other locations

Don't ever come here if you have emergency even if it's near , especially if you use bpjs. Not only they lack equipment for emergency, they also treat bpjs patients badly. An acquaintance died due to them leaving her to the side and she died from her coma , just because they need to "process" her bpjs. The service is also notoriously bad.

Good

Only visited my friends

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

Expressing gratitude to dr. Handriadi Winaga, SP.OT and teams for successfully operating on my son. His health is a testament to your magical touch.

Nice hospital, comfortable and qualified doctor. Please do more for toilet sanitaziton, wheter now it's been good. Thank you RSGK..

It has been around 8 years we go to Grha Kedoya to get medical service. Convenient location. The type of service is complete. Doctors and nurses are nice.

I would highly recommend Primaya Hospital Tangerang for my family and friends. I have been undergoing the treatments here since Nov 2021, the time when I was diagnosed of having a cancer. I have been taken care very well. This hospital has the best oncologist, dr. Abdul Rahman. The nurses are also very helpful. Thanks a lot Primaya, for providing the best healthcare.

I came at 2 30 pm and directly to resgister, then I have to wait an hour and half for pay my treatment (rontgen dental), after that I have to wait again another an hour and half in radiology (and its because I asked when my name will be called? Maybe if I am not ask I will wait another longer?) And the treatment is not by the doctor, is by the lady in front desk radiology, she hurt my mouth while doing this. But I am already mad enough and I just want to go home. Very bad because the result is not online and the prices is triple than the dental clinics. Overall, I liked the hospital look clean and there is kind of coffee shop inside.

We ended up staying in Primaya Tangerang hospital after an emergency medical situation while flying. The hospital staff looked after us very well. They have gone beyond what they could offer and cared for us. The staff from the Emerald ward was so accommodative and took care of my mum during the stay. Very good service and facility, there were constant check ups, good food and everything was really good.

We brought my mom to A&E and we waited for 6 long hours because the nurses kept telling us that she’d be warded and left us waiting at the waiting area for hours. We were only told that there was no bed available after we kept following up hour by hour. My mom was kept at ASC in the A&E department till the second night and no treatment/scans were done because there was no bed available. Nobody could provide us with any updates on her condition which was really ridiculous. When she finally got warded, we were informed that scans would be done the next day because there were too many patients. By now, she’s already running a fever and unable to walk but we still have no idea what exactly is wrong. What’s really appalling is that the nurses do not seem to show any empathy when we informed them of my mom’s condition. This is really disappointing for what we thought is the best hospital in Singapore.

I am posting this review due to the incompetency and lack of communication in Singapore General Hospital (SGH) feedback department with its staff, Andrea Chen and Serena Chua. I sent them numerous emails including follow-up and they haven't responded back yet. Never ever send feedback to SGH even though their automated message said they would respond back within 2 working days. Don't bother calling or emailing the general hotline or feedback department.They only receive feedback It's up to them when or whether they want to respond to you, You cannot complain against them if they are not doing their job responsibly. There's no higher authority to escalate the matter to, not even the Chief of the hospital .It seems they are not under the hospital's supervision. Ms Andrea's answers were incomplete, and mistakes made were not corrected. Showing impatience and arrogance by remarking that her email would be her final reply and acknowledgement. Ms Serena didn't bother to investigate nor address the specific issues appropriately. Her response was conditional. It was a half-hearted effort. As the Head of the department, certainly she can do better., It's a shame she couldn't do it with sincerity. Terrible long waiting time to get a reply. Requests were not taken seriously and responsibly. Not forthcoming in assisting or resolving issues and to clarify any misunderstandings. Very unprofessional and not responsible at all for a public hospital. The hospital has no intention to make improvement nor reform of it's feedback department. I don't understand how this hospital is so highly rank when they can't even respond to an email.

As a 21 years old patient, Doc WILL NOT take you seriously. My surgery was delayed for 2 years. not just that, after surgery i HAD Postoperative Urinary Retention but the nurse and doc don't believe me. they only believe when my belly is very extended which was caused because i cant urine for almost 24 hours which caused me a lot of pain. Which then they catheterize me. They drained about 2Ls of urine.

Seems like a reliable place but at 5.5 months pregnant I went to receive a regular check up and it ran me $400. Also, there were tests done in that checkup from blood work. Still have yet to receive any results from the blood work. Also I specifically told the doctor not to tell me the Sex of baby as it’s a surprise & we were doing a gender reveal and she laughs in my face and says “It’s a boy…It’s not a surprise anymore” Ruined my gender reveal for me & my son with 0 sympathy. I never want to go back to this hospital again.

Had cholecystectomy done here. Everything went well. Nurses and doctors are very professional, polite, and friendly. The room was good and big. Like the food as well

Big hospital with modern facilities and equipment. Caters for both local and expatriate community. Attentive and good service. Has all aspects of hospital care.

Organized, clean, friendly staff, I was able to get a same day appointment and a minor procedure done. It was well orchestrated. I’m super pleased. Beautiful facilities. Special shout out to Dr. Irin Chowchankit.

Bumrungrad International's Health Checkup & Screening Center in Bangkok. Provides comprehensive checkup services for all patients. Chat Support Available. Sign Up For Newsletter. Create Account. Highlights: Appointment Booking Option Available, Newsletter Available. 33 Soi Sukhumvit 3, Khlong Toei Nuea, Watthana, Bangkok 10110

Highly efficient and professional services for emergency and surgery for a close friend who suffered a serious femur fracture at her hip. Friendly, caring, and professional medical staff. Very impressive facilities and services.

One of the best international hospital in Bangkok. Very nice facility and management system with a very good atmosphere, unlike in the hospital. Doctors are the top notch from each type of specialist. Not a good place to visit but if you have to come to hospital, this is one of your choice.

We are tourists which wanted private hospital for urgent business. 20 minutes after we got inside the place we saw a doctor. Everything looked very professional. Everyone knew English very well, especially the doctor. We got excellent treatment at excellent speed and everything was well explained for us. Also they have live music when you wait which is nice.

I had an outstanding experience with Dr. Tarinee for my LASIK SMILE surgery. Her professionalism, deep knowledge, and excellent communication skills, particularly in English, gave me immense confidence throughout the process. Her patient-oriented approach stood out, as she was always ready to address my concerns, enhancing my trust in her expertise. It's now two months post-surgery, and I'm thrilled with the results. I'm free of inconveniences, seeing clearer than ever. Dr. Tarinee is highly recommended for anyone contemplating LASIK surgery. Her surgical skill, along with her genuine care for patients, makes her the ideal choice. I'm truly grateful for her exceptional service. #BangkokHospital #BangkokHospitalLasikCenter #BangkokLasikCenter #Lasik #FemtoLasik #ReLEx #relexsmile #smile #เลสิก #ศูนย์เลสิกโรงพยาบาลกรุงเทพ

Comfortable environment and courteous personnel. There room for improvement for test screening arrangement. Not so effective, longer waiting time. Need better coordination.

Their bed was comfortable compared to other 2 big named hospitals. Had abit of difficulties in communication due to some nurse can't speak English. But I will definitely chose here again. Plus they offer menu to chose for every meal.

It's my first time to have health screening at their branch! I can say that their service is superb! The nurses are nice, the doctor is helpful, the staffs are polite! I strongly recommend purchasing their health screening package since sometimes they will do promotions. Remember visit their website to make an appointment!

We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.

The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣

A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.

Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.

Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital. So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!

I m very disappointed with the system of client appointment at this hospital. Totally waste of time! 3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min. So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment. Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.

Great hospital! The staff, nurses and doctors are very friendly and helpful. To the Filipino staff who helped me, thank you thank you very much!! Sorry was not able to get your name but you are the best!

I went today at 3 am after terrible throw pain, gave me the correct therapy start to feel better. Thnks

I went to Mission Hospital on a Sunday evening at 7 pm. to treat a 2nd degree burn. I was immediately admitted to the ER, where the doctor and his team treated my wound very quickly and professionally. The staff took really good care of me and answered all my questions in a very professional manner. After 25 minutes in the ER, my wound was treated and dressed, and I could leave. Excellent and professional care. I highly recommend this hospital. Especially Dr. Nateepat and his efficient ER team.

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

Terrible experience. Doctors are happy to write false medical records for some reason and upon asking to correct it they don't want to. They cancel appointments because they don’t want to have to deal with the issue. The service staff who they give the issue to don’t respond to emails or return calls. The place looks great however the service has been a nightmare.

Did a sleep test here and stayed for a night. All the staffs are very professional and caring. The room was comfortable and had everything you need. I myself also worked in healthcare and really appreciate the high standards of practice here. Hospital food was surprisingly very nice. I got boiled rice with seabass soup which was delicious. You can also order other meals from the restaurants in the hospital (Coco Ichibanya / Seefah) Highly recommended.

Be wary of their dual pricing practices! My brother (Thai) needed MMR and tetanus vaccinations, so we scheduled an appointment with a specialist on the 8th floor (section C). Upon settling our bill, the cashier had to rectify the charges, having mistakenly charged my brother the "foreigner rate," which was a staggering 1,800 baht higher. It is appalling that even this self-proclaimed international hospital resorts to such discriminatory pricing schemes. Needless to say, this hospital has earned a spot on my personal blacklist.

Every step felt designed to maximize profits. The staff are lovely although there is too much pressure on doctors who are stressed in comparison. Not a nurturing experience although Orthopedics is good

I never imagined I'd leave a bad review, but it's important to share my experience. While I understand medical facilities have their limitations, my experience here was a nightmare. I won't delve into specifics, but I strongly advise you stay out of this place. Wishing everyone a pleasant day.

Fantastic staff, nurses and doctors Quick biopsy quick admission and aftercare It is dearer than the government hospitals but they are under equipped and to be frank some simply not welcoming I have visited on a few occasions the Bangkok hospital and on every occasion it has been a great service. I do agree that at times it can seem others are drawn into your diagnosis or treatment and that will increase the cost. But given the choice of a government hospital or here. Bangkok wins hand down.

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

Ward 2B All the nurse in 2B like everyone own them billion dollar, they are not come to help their patient nor patient family members. All your nurse will only know how to restrict you to do anythings.. without suggest alternative solution. Hey... Patient and the patient family members paid money for treatment...not paid money come here and let you order or instruct them with nonsen reason of yours.. but when the family members ask your nurse to do things, they will just know how to say " I not sure", " You just wait Doctor", " You wait 1st I come later" " You need to wait" Eventually nothings your nurse manage to help nor they really successfully help.. Cause after 1000 years also they didn't come to help the family members. .... Such lousy service in nowdays, you think how long your hospital can sustain..

I am very grateful to Dr Mogan for he has done a great job in getting right in the whole diagnostic process. He is very detail, sincere and capable in addressing the rootcause of my illness with proper proposal to me. I am a difficult to treat patient with precondition of 3 years serious iron deficiency anemia due to heavy menstrual disorder. I came all the way from KL to Ipoh see Dr Mogan for second opinion as recommended by my mum and sis. This is the best O&G specialist I have seen so far compare to a few gynae I met. Kudos to Dr. Mogan and all Fatimah Hospital nurses and staff. Two surgery in less than a week, I wouldnt be able to make it through without your support. Thank you for helping me in regaining my health. My heartfelt gratitude to all. God bless all of you.

Last month on 17/6, I was admitted to Hospital Fatimah into emergency ward due to intestinal problems gets me into pain for a day. The request is from me to the one of hospital in Ipoh due to family also at home. The surgery has happened on 18/6, and it is OK but I’m not get used to this due to after abdominal surgery, so I was able to get help from the nurse in charge on day and night. The doctors in charge are helpful for the first time into surgery process and it’s been over 3 weeks, I’m moving on for abdominal recovery. But one thing it is discomfort is, the private hospital is becoming other’s patients private hotel. Usually there will be less noise but the patients nearby are quite noisy. But whatever, I hope that I am on smooth and get well soon.