Mitral valve insufficiency treatment in 29 clinics in Cambodia, Indonesia, Malaysia, and 4 other locations with additional parameter

Our experience with BIMC was exceptional. Highly caring and skilled staff led by Dr. Priangga who provided great care and follow up the following day. Many thanks to all at BIMC.

Very good hospital. I had a triple ankle fracture in September. Everybody is speaking English. Surgery was done perfect! Medication was very good, i felt nearly no pain! Recovery is really good, i can go cycling again.

Staff is super slow. You may book an appointment and then wait for hours. And every time they Will day that you is a next one. For payment l, minum half an hour waiting for then to make up an invoice. Very dissapointing service, but specialist doctors are generally good

Such a great hospital with a great service too. The existence of this hospital are really helpfull. With good facilities and complete doctors, hopefully it can help more people.

Overally good hospital in Pku, just need to expand the parking area inside..

the best hospital in Pekanbaru that i ever known.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Very good service, the staff is so polite and good attitude. One of the best hospitals in bekasi👍🏻

In my first two visits, I was impressed with their quite efficient system. But not today, looong wait for my medicine. Apparently, after certain time ( 8.30 or 9 pm ?) Pharmacy service for BPJS and non BPJS was combined with only one staff delivering the medicine. Kindly revisit this. People deserve what they pay for.

your procedure for KIS patient treatment sucks btw. you have that bunch of patients, so u know what u should do to reduce it. also the service of the staff to inform the schedule for surgery especially for cardiac specialist, plin plan gak jelas infonya. big evaluation for the KIS patient procedure is needed.

I enjoyed my medical checkup at Pondok Indah Hospital. The staffs were very friendly and helpful. The facilites provided in the hospital were highly maintained and comfortable. The service also very fast and reliable. Here I provided the picture of the waiting room of the executive medical check up area.

The service at RSPI Pondok Indah is the best, all the nurse are kind and attentive, the food service and cleaning was also very impressive. One best part is the hospital food was the best one I tried so far (hopefully the last, no more hospital stays🥹)! I did not expect to enjoy the food while staying at a hospital but apparently it was amazing! The food quality and options are excellent. The staff was super helpful to accomodate my additional request for my son’s first meal, he also enjoyed his first meal!

I do regular medical check up with RSPI every year and as always enjoyed awesome experience in terms of cleaness, comfort environement, very good equipments and friendly services. Keep up the good work and bravo RSPI!

MCU - Today, 5 Dec 2023. Thank you very much to Suster Ria, Suster Dwi, Suster Fenti, Suster Putri dan Suster Wulan who help us in serving and guiding during the MCU process. We are satisfy with the service and all paramedics support for our heath check up.

I am recovering from Bell's Palsy and require therapy treatments. I am very happy with the services and treatment from the staff here. Nurul and Ben provide excellent services. They are friendly and motivating too. Very well done!

Good service as always, the schedule is always in time. Thank you Drg Rahma Natalia, nurse Utari n nurse Kiki for your kindness and good service to my kiddos.

Ok best in batam

Very fraudulent behaviour for a hospital. The prices for vaccinations are not clear and they don't have a transparent and upfront price chart for them. The first time i asked to get an MMR vaccination, they said it was total cost for 2 injections ALL TOGETHER. When i came back for my 2nd injection, they told me to pay the same price once more. They cheat you without giving you correct details of the price and without a clear price chart on each vaccine. Even on the invoice thats given, the breakdown of the total price is NOT THERE. This is a complaint towards the head of the Medical Check Up unit, Dr Anna Maria Marlina. Maam, tell you're staff and nurses to be transparent and honest about prices because this is unprofessional. Otherwise, you're scamming your own patients.

Patients Hospitalize with broken bones and breathing problems. I thought, Awal Bros Hospital is the best choice in Batam. instead its the worsts of the worst. We paid with deluxe room. (Not insurance) feel like, no nurses are working to take care of the patient.not even helping with the poop and washing not even care in checking to change the infused tube. Nurse service worst than government hospitals. absolutely need to train more humanly nurse not just to receive monthly pay check.. Doctor come in after 2days patients hospitalized. Even the Doctor came in just for info. not a single finger touched the patient to check heart beat or breathing problem....what kind of hospital is this. Thank you for your worst service. Hope for your wonderful future.

I recently found myself admitted to Mahkota Hospital due to a severe migraine, and I must express my gratitude for the exceptional care and support I received during my stay, particularly in Ward 9.Nurse Linda and the entire team in Ward 9 went above and beyond to ensure my well-being. Nurse Litta, in particular, demonstrated unwavering dedication and compassion in her care. Her attentiveness, professionalism, and genuine concern for patients like me were truly remarkable. She not only attended to my medical needs promptly but also provided much-needed emotional support, creating a comforting environment during a challenging time.The overall atmosphere of Ward 9 was remarkable—clean, organized, and conducive to healing. The staff's collective effort in maintaining a high standard of care while fostering a supportive atmosphere did not go unnoticed.My experience at Mahkota Hospital, especially in Ward 9, was reassuring and comforting, largely due to Nurse Linda's exceptional care. I wholeheartedly recommend this hospital and Ward 9 for their outstanding healthcare and the compassionate approach they bring to patient well-being.Heartfelt thanks to Nurse Linda and the entire team in Ward 9 for their dedication and unwavering commitment to patient care.

I would like to thank Dr Chan and his team for the successful TKR surgery. He is very proficient, professional and yet humble! I don't encounter much pain after the surgery and I am recovering well. Thank you very much Dr Chan! Highly recommended him !! Would like also to thank the staff of ward 7B who are friendly and helpful. However noted that there is insufficient walking frame during my stay. I've limited mobility and this creates inconvenience for me as I have to share with other patients. This should not be happening! Overall the rooms are newly refurbished and very comfortable. Thank you!

5 star service by Dr Wan ( Gynecologist ) and Dr Loo ( Pediatrician ). Baby delivery went on smooth, special thanks to all the lovely staff at Level 2 ward for their utmost kindness and pleasant hospitality throughout the 2 days there. Dr’s were very professional from the very start till the end. Thank you again and highly recommended

I've done a hand surgery by Doctor Teh Kok Kheng. Doctor was super friendly and knowledgable to explain everything in a casual way, even play my favourite Hong Kong singer - Alan Tam songs throughout the surgery process to calm me down, my blood pressure was drop immediately from 196 to 140, haha. Therefore, I highly suggest that hospital should allow to play some music while doing treatment, it's a super efficient way to calm a patient, trust me! Nurses and staffs are very friendly as well, the whole process goes smoothly and I am very satisfied with the service so far. Thank you doctor and the team!

Very friendly staff and my dad has a wonderful time to do his pet scan! Nowadays it’s very hard to find customer oriented staff but we are lucky to meet her

Everything was great. The place and environment really good and have the best doctors. But, I get different information from clinic, MRI and cashier staff. It’s not synchronize. Communication between them is bad. It will be the 5 star if, all the information and system are standardize. Thank you

The hospital staff needs to improve their compassion and empathy towards patients and their families. The customer service and facilities are below par. A dignified and respectful treatment should be provided to every individual, regardless of their social status. The families of ICU patients should be given a proper place to rest while waiting for updates. The hospital should convert dead spaces into lounges or waiting areas for families. Despite the high fees, the services, facilities, and staff attitudes do not meet the expectations.

I had a terrible experience with the gay cashier and fat male bodyguard who were assigned at that time. The guard shouted at me because I asked him for the second time the cashier's office since his instruction at first was unclear. When I went upstairs, that gay cashier was soo rude! He got annoyed because I did not tell him right away that I would be using GLs. He insulted me by saying "Di lahat ng patients dito GL ang binabayad". I apologized patiently and told him that IT WAS MY FIRST TIME THERE. Yet, he was still frowning. HOW COME THIS HOSPITAL HIRED THOSE AGRESSIVE STAFF? I just controlled my anger and emotions since my father had to undergo a surgery at that time. I didn't want to stress him and my mother. On the other hand, the doctors were kind and approachable. I hope this concern will be raised, anyway.

Pretty much go there monthly to buy my maintenance medicines from their pharmacy. Waiting times can be long with their new July 2023 procedures where the 4th floor pharmacy only takes cash and card sales. The 1st floor only takes GL transaxtions and only entertains cash transactions at 4pm daily. Senior discounts are applied for 30day supplies only. 😑

Comfortable environment and courteous personnel. There room for improvement for test screening arrangement. Not so effective, longer waiting time. Need better coordination.

Their bed was comfortable compared to other 2 big named hospitals. Had abit of difficulties in communication due to some nurse can't speak English. But I will definitely chose here again. Plus they offer menu to chose for every meal.

It's my first time to have health screening at their branch! I can say that their service is superb! The nurses are nice, the doctor is helpful, the staffs are polite! I strongly recommend purchasing their health screening package since sometimes they will do promotions. Remember visit their website to make an appointment!

We visited this hospital for outpatient treatment. They have refurbished the interior and looks better than our last visit some years ago. Counter staff were courteous. Doctor was helpful in explanation of the condition and the MRI scan was done efficiently at comparatively reasonable cost.

The staff nurses here are very friendly and jovial, ever ready to help. Old building but well-refurbished. Services are excellent with affordable price. Nursery staff nurse came to ask for suggestions or feedback but can't think of anything that they should improve 🤣

A revisit to Dr Lam since year 2019. Arrived about 7:50am on Saturday and the registration counter alread full of people. Waited about 30 mins for my turn. Direct went into Cardiolgy Unit, reception was friendly. Dr Lam, as before very patience to explain in details for the things I need to know. Done my Stress Test (level 6 in 17 mins) and Echo. Report is very good, according to Dr Lam and need to go back only after 2 years :) . The chief nurse (I guess, based on the color of the uniform), did not ask for her name, is very efficient and friendly to handle the reception area. Thank you Dr Lam and the nurses.

Customer Relation Officer Ms Lim Bee Yuan - Very friendly, helpful and nice. She gave me a mask when she saw I forgot to wear mask. So caring!! (thumb up)... And she is giving a positive quote and energy when we are waiting outside the ICU room. So lucky BTMC got this kind of good employee :)

I have been asking for my medical report that supposed to share via email last week. It's been 3 weeks since I have visited the gynae there and already called thrice to check the report status but no proper response from the clinic. Every time the answer is doctor is reviewing the report and we will call you by TODAy!!! But it never happened until today. Very disappointed with the service.

I am a stroke patient here since August 2023 and I have been doing my physio treatment at Bukit Tinggi Medical Centre, Klang. I am under the care of Ms Sharynn. She offered her assistance and expertise in her duty of work. Under her care, I got a very speedy recovery and I am very happy that I am able to walk very fast and stable. I like to thank her and her whole department assistance offered to me. All of them are very friendly and helpful.

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

TERRIBLY SLOW!! 1 hour in a queue for payment and medicine collection. I’ve been using this hospital for several years and the service is significantly getting worse. There’s no SMS or any notifications to let you know when your queue is coming up, so you have no choice but to wait patiently in the waiting area. Staffs were nice and friendly but there must be something totally wrong with the system or process. Please take this as a feedback to improve your service.

I prebooked my consultation and surgey from New Zealand at Sikarin Hospital, Their International team made everything so easy for me, beautiful hospital, very clean and all the staff i encounted were fantastic, My Doctor in urology dept was excellent as was his team. I am happy to recommend this hospital to all travelers and of coarse the lovely Thai people. Thank you.

The service usual great but now just dropped below acceptable. Loud construction noise in waiting area, long wait time. Very disappointed

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

Went to see ER doctor for emergency situation. My husband had been exposed to a fungus which affected other’s.. we already had a good idea of what was going on. A fungal infection of the lungs. We told him everything which he wouldn’t listen to any of our thoughts. Cough, severe weight loss severe pain in chest, couldn’t hardly speak or even walk! I could go on with the symptoms but the end result was. He said stop smoking… which he did instantly but only got much worse. Within two days I took my husband to another hospital where they looked at his throat/did ct scan and could clearly see a fungus covering his throat right off the bat! (the Adventist doctor could have also) takes 30 seconds to see. John is now in the ICU at another hospital extremely sick. I’m more than outraged! It would have only taken an open mind (LISTEN TO YOUR PATIENTS) Be careful because going here could possibly cost you your life! I felt the doctor was arrogant acting like he knew more about what his symptoms were than my husband! At one point even saying you have TB which has never been the case (20% of lung fungal infections are misdiagnosed as TB on lung x-rays), something I read later. I implored him to look into a fungal infection but he refused. Blaming John for being a smoker. We paid cash for this service which put my husband in a life n death situation. Read the complaints on here I’m not alone!

- Great body screening experience, with comprehensive type of screening. - Convenience as a open on Sunday. - suggest to come earlier before 8am, in order to complete the test earlier n avoid long queue. - Dec month usually is peak month n long queue, so try make appointment for other months

Attended my usual annual health screening as this is one of the best wellness centre in Penang. Superb satisfied with the professional service, friendly staff, comfortable environment.

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.