Chronic myeloid leukemia (CML) treatment in 718 Oncology clinics worldwide

From Saudi Arabia 🇸🇦 Amazing hospital exceeded my expectations they were very kind, and hospitality from the first email replied. In general the staff was very polite and nice. Very clean facilities. Generous administration. Very special thanks to Prof Thaler Martin and his team in the Orthopaedic department they were professionals and very respectful. Highly recommended this hospital. It was a good experience

I’m really negatively surprised about this hospital as I brought my son who was injured in school and in pain. 3 hours passed and still waiting…. Other people come and go quick in. What’s this?! Last year brought my other son who broke a leg and was treated fast and even got operated in one day and everything/ everyone were helpful nice etc.. was even recommending this place in case of emergency. This time is horrible… emergency waiting room is getting empty and still waiting…. From Dubai and can confirm that what we used to hear about German health care is all wrong if we compare nowadays especially the insurances!!

I was today night there the reception was friendly and fast … then when the doctor came to call me inside it was a mare .. in the beginning everything look great and then … the boy ddnt even listen the problem you have just … a fast check up ask y about previous doctors appointment ant that’s it …. A good doctor must listen the patient and than speak .. he look stressful.. he want only to finish his shift and patients on waiting omg … it was the worst hospital I ever been in my whole life … it looks like if the problem it’s veery serious can only help you … crazy .. the one star is for reception..

I'm having an operation today and the preparation is taking place in a nursing room, what a disgrace 😡 Apparently there is no room available from ward 1 to 9.. I was forced to stay in the nursing room for 2 to 3 hours without a bed, no toilet, no wardrobe NOTHING.. either , or the operation has to be postponed, I was told.. 😡 The band that is attached to the hand itself was used by someone else and was attached to me. I only noticed it later 😡 I freaked out 😡

The maternity ward is one of the worst departments in this hospital. The patient is accompanied by many people and they sit for hours with the woman who gave birth to her child, as if they were staying in a hotel, without caring about the feelings and well-being of the other patient who is under their noise and suffers from annoying noises. The bad thing is, when you talk to some officials in this department, they tell you that people have the right to visit their patients. I tell them that people have the right to visit their patient, but not with the patient to live in the same room.

I had my baby there on the15.09.2022 and I will recommend this hospital to everyone. Lovely midwifes. Maximum care I received from all the workers. I wish I could give more than 5 stars

I have contacted hospital via email on 03.10.2023, to specify the price of chemotherapy course for my father. Today is already 30.10.2023, and I still didnt get any response. I am not a doctor, but I am sure that response for a people who need a chemotherapy course couldn't be around one month. In case you value the lives of your loved ones, please do not contact this place.

Arriving for the second appointment and waiting for an hour, again. I would appreciate it if the managers could investigate why there is such a significant delay each time. Additionally, it's quite challenging to get through on the phone; yesterday, I waited for 25 minutes on hold. This is very inconvenient. Next time, I plan to visit Cuf instead, as it's definitely faster, and their call response time is less than a minute.

The doctor and nurse is very kind to you, but didn't change the fact-if you don't have insurance it will cost you 100€ only for a appointment :(

My experience has been nothing but good. Friendly, sympathetic and caring doctors and staff, that in no way seem rushed or annoyed. Never met a rude or inpatient employee during many visits here. Clean and tidy establishment. Big plus for using technology (using mobile App for everything from booking consultations or exam, paying invoices and receiving exam results, all in my phone.

It has been a month since my ginecological ecography, and the hospital still hasn´t delivered results. But the invoice yes, oh this they delivered! I had to go there physically, make a special request (sic!) and after a week still nothing. So I paid for the exam that now i cannot even access to see the results and bring them to another doctor. As far as i know, refusing the access to patient´s own health information is a crime in this country.

Whilst on holiday in Portugal I developed an eye infection in my only good 'seeing eye'. The symptoms caused me to have blurred vision and photosensitivity. I was extremely frightened of losing my sight completely. The hospital staff were very supportive and managed to get me an urgent appointments in the eye clinic with two of their ophthalmology doctors ; Paulo Silveira Rodgues & Ana Rito Pinta Barreiros. I can not say enough good things about both of these doctors. They were both extremely highly skilled, professional, efficient , compassionate and thorough. Thank you for helping to save my vision.

I was honestly concerned because of the overall evaluation and some unsatisfied customers. I visited this hospital recently, and I am satisfied with the services used. Everything was smooth. Everyone was nice and helpful, from the receptionist to the nurse and people passing by. I have nothing bad to say, but this hospital deserves a higher rate.

Here is an outrageous thing that happened to us at this hospital: My wife and I went to the hospital as she needed to be seen relatively quickly by a doctor. We asked how much it would cost and they gave us a price. We accepted, went to the waiting area, saw the doctor and went back to the counter to pay. At this point, they tell us a completely different amount (twice what they had previously quoted) and just say they made a mistake. We explained that we understood but that we wouldn't pay this new price as we based our decision on the previously quoted price... Especially since we waited 2 hours in the waiting room and they would have had the time to come and tell us it was a mistake at which point we could have decided to stay or leave. But they just did it after the fact and expected us to deal with it - I think that this is very very poor business manners. You can't quote somebody one price and then completely change after the fact and expect them to pay. Now we have just received a letter from the National Judicial system asking us for an outrageous amount of money because of this incident which was their fault in the first place. One of the worst example of how NOT to run a business.

To make appointment in this hospital is very hard. I was speaking with one person today, after 6 times calling and nobody responded!! Every time is like this. If you want to make appointment you should call in the beginning of the month, if you call after, they alreday made appointments. If you call first days in month the system is not working. The technician can't open the system?? Hey what is this?? If you can't make simple things, give the work to somebody else !!!! That's not normal.....What is working???? I need to make every month calls and calls. Worthless, they can't make for you even appointment.

I went there to give birth and it was a wonderful experience! From beginning to the end I felt heard, comfortable and taken care of by a very professional and kind staff. I have to mention specifically the nurse David de Sousa, who goes beyond his duties to make new parents feel secure. He is so helpful and always kind and highly professional. Also the nurse Angela Mendonca who is so passionate to help and make a great environment for the moms to be. Of course Dr. Paula Pinto, who was so professional but also kind and supporting during the whole process. Overall wonderful experience. Would highly recommend it.

Booked an appointment for 10:30am, by 11:45 I had still not been brought in to see the doctor. Since I took time from work for this appointment, I had to leave without seeing the doctor. There are much better private hospitals n Funchal that keep to their appointments. I recommend you go elsewhere. Da Luz is often a good option.

We were visiting Madeira when I got ear infection and had to visit emergency department. Service was really quick and effective. Everybody spoke english very well. Doctor knew what she was doing. If you are travelling and have travel insurance and need help, this is the place to go.

Thankful for the dedication of all the doctors & nurses here. My newborn daughter was seen by ear, nose and throat specialists & speech therapists for a feeding assessment. Both encounters were great, staff were friendly and welcoming. They were able to provide answers & recommendations to us. The only negative was the shuttle service, it’s a great idea. But it was either too full or not on time, and waiting with a newborn on a cold wet day is not ideal.

Every member of staff I interacted with were friendly, understanding and gentle. They listened to my concerns and did everything in their power to ensure I was comfortable and happy. I could not be more grateful and happy with the care I received. (Also the meals are delicious!! Huge thanks to the kitchen staff too!)

The nursing staff, doctors and surgeons here are amazing!! So attentive, caring and thorough! One of the most professionally run hospitals that I have been too! Thank you so much for making my stay comfortable, stress free and for making me feel valued and cared about like a human being! I really appreciate and thank you all for your hard work and dedication, Emergency Department and Ward B3, October 2023

Thank you so much for everything you do for your patients. It was a long wait but everyone was kind and kept informing us of wait times and set expectations appropriately. It's such a tough job but you guys are really amazing. I can't say enough kind things about all of you.

Although we are in zone for Middlemore Hospital, we have travelled to the birthing unit here twice. The birthing rooms are clean and tidy. The staff are very helpful. You have your own dedicated nurse while you are in labour. The nurse does an amazing job taking care of the birthing mother throughout the entire process. There are family rooms, and tea facilities for spouses and extended family. We also went to the Tamaki ward for after birth Care for two nights. They have sleeping arrangements available in the room for your spouse. Staff in this ward were fantastic and helpful. Again there is a family room and communal kitchen. Overall the hospital is pretty up-to-date and tidy. My only concern is parking. The car park tends to get full quite early and the parking fees are astronomical. If you are a genuine patient, you should be offered some sort of parking subsidy.

Thumbs up for all the doctors and nurses of Ward83! My dad stayed at room 3 of the high dependency unit, so touch of how hard all staffs taking their duties and so proud of your job and the kindness and loving heart!!

The medical team are very good from the Doctors to the supporting staff I was there for surgery and it all went well. They nurses makes you feel saved and in good hands the hospital environment very clean and well trained staffs and toilets so clean. Arab doctors, nurses and especially the staff at the international front office. God bless Arab contractors hospitals

The worst hospital with inhumane and brutal doctors. A word to doctors there "You may remember one day when you are dying what you did to your patients" if you are heartless and you dealing with patients lives just for business, then you are cheapest kind of inhumane and dogs are much valuable. Hate you all and wish you all the worst.

Working there ,i have a great wide experience in medical field working here as a gastroenterolgist and hepatologist in hepatology intermediate care .The hospital overall is very organised private hospital

Unable to pay in cash at the restaurants, this is a VERY odd decision made and should be recalled. Apart from that the hospital feels clunky and chaotic.

It is a renowned hospital in this area, good service, very familiar behavior to all.

I had a referral by my GP for a heart examination. It took them 2.5 months to book an appointment. When they did, they booked for a date 1.5 month later. Total 4 months waiting time. Ridiculous.

A veery good hospital.. And the doctor speak English

Awful hospital and ER! I came in at about 3 AM as a foreigner (EU citizen) in need of some antibiotics as I had forgotten to bring them with me on vacation in Madrid. Despite not even being close to being overfilled, the average wait time for this ER was about 4 hours, or even more. I sat there alongside a woman whimpering and crying out in pain, an old lady struggling to breathe, etc. - Sick people having to resort to sleep on uncomfortable old chairs and not in the slightest paid any attention to! Kind of dehumanizing, to be perfectly honest. Thank God I did not have something actually more serious. After about an hour, the nurse came to the waiting area to check on me. Two hours have gone by and I was getting impatient. Nurses told me they had alerted the doctor. Another hour goes by, still no doctor in sight. At that point, we were all sitting there waiting for the paint on the wall to dry. Finally, at about 6:30 AM (!!!) a doctor came to fill my prescription. Yet it was not until about 7 AM that I could finally go home. The others still had to wait… Never go to the ER of this hospital unless you like to be ignored. Or if you like to look at the sunrise even though you went to the hospital in the middle of the night for antibiotics. Such a shame…

Was passed around to 5 different nurses (only one of which seemed to care) over a 6 hour wait time, all to eventually be told that nothing was wrong with me despite having near-crippling abdomen pain and the only solution offered was more painkillers. Still trying to determine my ailment but I'm horrified at the "oh well good luck" attitude many of the staff have. If 0 stars were possible that's what I'd be giving here

My time as an inpatient at Ross Hall went smoothly & I was made to feel comfortable & felt that everything was explained clearly & staff ensured that I was never in need. However, the discharge process could be a little more streamlined, but other than that I was impressed with the service I recieved.

I can honestly say I was delighted with the whole experience. I have never had an operation before and was totally at ease from the minute I walked through the door. The staff at Ross Hall are nothing short of excellent, my consultant was amazing, the porters, reception staff, and especially the nurses, who went over and above for me, were just great. I am so grateful and would highly recommend Ross Hall time and time again.

I received day surgery here for an issue after 2 years and wish it was only sooner if I had only known about them then. For it being a hospital of course there helping all these individuals through their personal medical journeys, but as soon as I walked through the doors it carried a warm light atmosphere and every single person was polite, smiley, happy and helpful with high warm energies. Truly was an exceptionally experience and most definitely could never see a mistake being made the amount of checks and repeats and signing off ensuring no room for error on that part. The surgeon Dr Paterson was every thing you could hope for instantly brings that energy were you feel safe and grateful he’s carrying out the procedure. Well done Ross Hall Hospital!

I used the hospital to have the services of Mr Afifi as I was due a hysterectomy due to endometriosis. Katie, his PA is excellent and always on hand to help and support. However, the booking staff were terrible with communication. I received wrong information numerous times prior to my pre op and operation and found myself making daily calls to resolve the matter. I made a complaint to the PA to the Surgeon and still nothing improved. Even on the day of my pre assessment I didn't have all the right information - wrong time and no address. When in hospital the majority of the staff were good however the communication between the nurses was not good and it was clear, as they messages regarding my requests were not been answered. Each nurse told different story for medication and recovery and it took one Healthcare assistant (Marty) to come in and get things under control and a proper plan in place. I only had one night approved by the insurance company and I ended up needing 2 nights due to not feeling well after the surgery. The staff were too focused on getting me out to make space for another patient that I was furious and stressed. I assured the staff that I was happy to pay the extra night and so was my insurance company. I was spoken to by at least 5 staff members to try and move me out when clearly I didn't have the confidence to leave the hospital because of my condition. We normally use another private hospital in London and I can assure that from now on we won't be using Circle Health Group again. The communication overall was not acceptable, the staff on the ward show they are overworked and tired and in turn pass this onto the patients. They are more focused on treating each patient as a business and not as a patient. Overall I was not happy with my experience and going forward will not use your business again.

I can’t fault the care and kindness of everyone who was involved in my surgery and on the ward afterwards. I had surgery two days ago and my surgeon was brilliant, he talked through everything with me and came to personally visit me on the ward twice to check in on me and answer any questions I had. I was admitted to Dudley ward and every single one of the nursing team that were on the ward were fantastic, they looked after me and are so kind and caring. I would love to thank each of them individually as I feel they went above and beyond. I would highly recommend my surgeon and the hospital to anyone who asked me where I had it done.

Everything was fantastic, in particular the nursing staff- Camilla, Marty and Mandy were fantastic. Everyone was friendly and kind and tried to make my stay as pleasant as possible. The food selection was great (even for fussy vegans like me!) I had a few issues after my surgery but the nursing team were brilliant and really went the extra mile to make sure I was comfortable and knew what to expect.

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

Receptionist polite & engaging. Excellent consultant, Mr Louette. Catering professional & polite. Theatre staff & anaesthetist thorough & professional. Recovery team, (Post-Anesthesia Care Unit) lovely & kind especially one to one nurse, Anne. Physiotherapist, excellent, kind, helpful & knowledgeable. Pharmacist helpful with my meds. Ward staff excellent. Although, I encountered one nurse’s (bedside manner) somewhat curt. Nursing assistant professional, very thorough, helpful & kind. Thank you to all staff & team with my care.

I found the whole experience of hospital and treatment excellent. The staff were friendly and caring and I definitely will use your service when needed again. Well done.

The staff were incredible. They all looked after me so well and made me feel at ease. I was so looked after and couldn’t have asked for a better team. Amy was the primary nurse that looked after me. She was amazing, she explained everything made me feel at ease, talked me and my partner through everything. Miss Hazari is an incredible surgeon and can’t recommend her enough. She looked after me and made me feel heard and listened too. Matt the anaesthetist put my worries at bay. Annie was in the surgery with me, help my hand as I went under and was there as I woke. Paula the nurse at night was amazing and lovely while I was nervous.

This hospital is amazing. From the second you walk through the door until you hobble out of it again. Every single member of staff is friendly, polite and thorough. The rooms are clean and warm. Information is given in a timely manner. No question is a bad question. I would recommend the Thornbury to anybody - I really struggle to see how anybody can pick fault with any aspect of their care or services. Even the post-operation sandwich was delicious :) Thank you so much.

Care given at the Thornbury hospital was second to none. Every member of staff I met was caring, considerate, nothing was too much. When looking for my treatment I truly believe I found the right hospital and right surgeon for me. Thank you Circle Health Group!

What an incredible experience! As someone that was very anxious about having surgery, the staff went above and beyond to provide the additional support that I required. From the nurses, the consultant to the catering staff, nothing was too much trouble. Particular mention to Clinical Services Manager Phil who is an absolute credit to the organisation and the surgeon Mr. Olarinde who did everything he could to put my mind at rest. If I could leave a 6 star review I would!

I was under Mr Jay Smith and my total hip replacement went very well under his guidance and he has a very caring nature and always took time to explain how important the post care is. I found from the moment I entered the hospital, everyone was caring and service with a smile. Post surgery physios in the ward were excellent as well as after my discharge I was under the excellent care of Tighish, Senior Physio. She is absolutely brilliant and was very caring about my progress and making sure I was doing my exercises correctly. On discharge she made sure I knew how important the exercises were for my future progress.

Bishops Wood Hospital continues to provide an excellent service. A professional and friendly service was provided to me by Josephine in the Radiology Department. She was very efficient, made the mammogram as comfortable as possible for me and she checked regularly about how I was feeling.

I had surgery at bishops wood hospital everyone there was so friendly and polite. I had a nurse called Mihaela she was really friendly to me and we had a good laugh. before the surgery she made me feel less anxious. Mihaela looked after me well and so did the surgeons to.

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

I am very grateful to the staff for providing an immaculate service, and going above and beyond in making me feel as welcome as I could be. A very special thank you to Enesa Altun who guided me throughout my whole stay, as well as to Dr. Didem Altay Gazi for her devotion and professionalism, and a final thank you to Aynur Albayrak for reaching out and making this visit possible. As a docotr myself I cherish their professionalism and the care they provide to their patients.

Its like a 5 star hotel but Unfortunately, especially pediatric department pediatricians and nurses require further training to comprehend patient psychology. After all, patients pay significant amounts of money for their services.

This hospital it’s nice, but the political rules are verry bath! If you are Iranian or from Azarbaijan than you pay the same price as for the Turkish people. If you are from anather country than you pay the triple. This is rasict hospital. I don’t advice for the people to come to this hospital. And give this hospital advice tho change him racisim rules for the people.

Excellent treatment. Very caring doctors and nurses.During a very difficult and stressful time I was made as comfortable as anyone could be. They saved my life and for that I am eternally grateful

Horrible service. The nurses don’t have experience or understand patients need. The doctor doesn’t have bedside manner. Please be aware if you want to get in touch with doctors when she/he is not on duty. They will not response to you at all. No on call doctors. The worst private hospital in Thailand.

The only day I visited Bangkok, I decided to go see a doctor incase of an infection. The nurses were very professional and kind. But the doctor I consulted was extremely rude, took a picture of my wound and explain his doctor's lectures. He didn't even offer to clean my wound. Didn't even let me explain what caused it. Prescribed antibiotics which was 1900 baht, back in the country where I live, augmentin is half the price cheaper than this. I like the hospital. My family's been going here alot. But this particular doctor threw me off with big disappointment and experience.