Pneumonia treatment in 613 Cardiac surgery and Thoracic surgery clinics worldwide

Great service👍,we thank the doctors and nursing staff from 4th and 5th floor for their great service they provided to me and my father as liver transplant patients came from Kurdistan Salute 🙏

My mother in law was admitted in fortis hospital on18 nov 23. In ICU. On 23 nov Dr told to shift to room. Icu dept informed us that they will shift within three hours. So we waited out side ICU. But they shifted him on 24 evening. In these 36 hours we were only listening they will shift with two hours like this. In the room they were serving lunch at 3 pm. The patient was diabitic and old but they were serving not before 3 pm. Thinking fortis should improve the services.

It was a good experience. A Huge thank you to Medsurge India who made the whole experience from Nigeria to India a smooth and memorable one. Mr. Dushant, Mrs. Shweta and Allen. Thank you so much. Fortis Memorial Research Institute is neat, the cleaners are constantly cleaning. The environment is serene, not noisy and uncomfortable at all. Even though there was construction ongoing, there was minimal dust and noise. The food for patients on admission is usually suited to your taste which is highly commendable. The doctors are professional and focused on their functions. A big shout out to Dr. Amitabh Singh and Dr. Niranjan Naik who performed the surgery so excellently. God bless you. Thank you to Dr. Gustave and Dr. Vivek in ICU 4 for the immediate after surgery care. The nurses in the wards are swift, dedicated and skilled at their jobs too. A special thank you to Nurse Aman on 3rd Floor, Nurse Anu, Nurse Amantika and Nurse Sheila. Thank you all so much for the care you rendered through out our stay at Fortis Hospital. I would recommend this hospital for your treatment and care in India. The are focused on you.

Have been coming here for one year plus for various reasons but I absolutely dread it every time since I would end up waiting for over an hour just to meet my doctor for 5 minutes and then the payment would take over an hour after that. Recently it has gotten so much worse. Doctor asked me to do an MRI for my ankle and they told me to be there an hour early. In the end, I had to wait for over an hour just to be transported to the MRI center. The person at the registration counter at the MRI center was really rude and gave me judgemental looks too. I was then asked to make a follow up appointment to review the MRI scan with my doctor. I tried to make an appointment online through their system but didn't get a response from them then they suddenly called me on the day itself and asked "are you coming for your appointment right now?" when I wasn't notified that my appointment is confirmed so I couldn't make it. I tried making an appointment online again, but didn't get a response through email or call. I tried calling them but was put on hold for over 15 minutes and when I finally got to talk to someone, the call got disconnected.

Was given appointment at 4pm but waited till 8pm. When ask, nurse give a very stupid excuse 'first come first basis'. If first come first basic then WHY GIVE TIME AND ASK NOT TO BE LATE???? This is ridiculous! So call private hospital but system sucks!!!! Is worse than government hospital. So many bad reviews with regards to waiting time, nurse rude and yet no improvement. Respond to review was 'cut and paste'. The management, please look into it seriously!

I m very disappointed with the system of client appointment at this hospital. Totally waste of time! 3 times was here, and all times I spent 2 -3 hrs!!! Where doctor see me only for 3-5 min. So much time takes to register, then to wait the appointment (initially the appointment was fixed, but always have to wait). And then to wait to pay for appointment. Second time the doctor was very rude when I asked him about my problem. Then he says “why I have to repeat so many times to you to understand..”. I was really trying to understand that I need that surgery he was suggesting me.

Customer Relation Officer Ms Lim Bee Yuan - Very friendly, helpful and nice. She gave me a mask when she saw I forgot to wear mask. So caring!! (thumb up)... And she is giving a positive quote and energy when we are waiting outside the ICU room. So lucky BTMC got this kind of good employee :)

I have been asking for my medical report that supposed to share via email last week. It's been 3 weeks since I have visited the gynae there and already called thrice to check the report status but no proper response from the clinic. Every time the answer is doctor is reviewing the report and we will call you by TODAy!!! But it never happened until today. Very disappointed with the service.

I am a stroke patient here since August 2023 and I have been doing my physio treatment at Bukit Tinggi Medical Centre, Klang. I am under the care of Ms Sharynn. She offered her assistance and expertise in her duty of work. Under her care, I got a very speedy recovery and I am very happy that I am able to walk very fast and stable. I like to thank her and her whole department assistance offered to me. All of them are very friendly and helpful.

Dr. Aiham ENT doctor. Thank you so very much. I am so pleased with the outcome of my surgery. I am so grateful to you! Thanks also to all your wonderful staff members for their patience with all my questions and support for all my fears. Although it has only been three weeks ago today from the time of my surgery I wanted to let you know how very, very pleased I am with the results of the surgery. I already feel so much better about myself. I also felt the need to let you know how much I did appreciate your patience and the kindness you showed me. Thanks my dear doctor.

Waiting time for the insurance is very long, response from doctor to insurance is too slow, very poor management, you have to wait very long time to get response from the team, I experienced this at Diabetic centre. Similarly experience I faced in the past while my daughter was admitted in August as she is type 1 diabetic, hospital Insurance team is not responsive, they need to update their system fast, as I my insurance send me screen shot on approvals time, still nurses make us wait as they are waiting for response from in-house insurance team. I would like to address CEO of the Hospital, please do something to bring the same quality as it was before as this was one of the best hospital & now in my eyes it is worst with poor service, poor management

Excellent experience, as always. Dr. Hanaa was so thorough & detailed - very professional. The first patient contact at reception, Jasmin - amazingly welcoming & courteous…the sweet smile says it all. Regina, the nurse on duty - very supportive and helpful. Extremely prompt & quick in doing her tasks. Indeed, one of the best, truly a ‘Center of Excellence’ in AHD - Diabetes Clinic 👍👍👍

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

My family is exceedingly satisfied with the professionalism and commitment to excellent nursing care received from Global Hospital. The medical services received by my mother during her stay in your hospital were exceptional. She felt at home throughout the whole recovery process. Your hard work does not go unnoticed. We are extremely pleased with the top-notch care provided by your team.... Thank you very much to the entire team of Global Hospital 🙏🏻

Dr Shirish Hastak and his team has been a big blessing for our family.. he has not just diagnosed my dad's condition correctly but also gave the right advise for his unique medical issues like low CSF syndrome, cerebellum stroke syndrome, etc and I am glad my dad is well and healthy under his guidance. He has been a true blessing every time we have approached him. Thank you Dr Shirish Hastak for always standing behind and helping us sail through the difficult times. Thanks to Global Hospital staff for helping and making our stay comfortable in this trying times. -Priyanka Deshmukh on behalf of Dr Subhash Deshmukh

Doctor Jignesh Gandhi of Global Hospital is the best surgeon. He performed my surgery very well. Also his assistant doctor Alpana cooperated very well. Nurse Archana and Nurse Siddhi at Global Hospital took great care of me. All the staff at Global Hospital cooperated well. Global Hospital is the best hospital for me. A very clean and well maintained hospital I must say. I had periodical medical examination there. The staff is very polite and friendly.

I have been coming here since last 2-3 years. It felt very good. But now I feel peaceful because of the Diwal decoration. It look nice . wish you Happy Diwali To all Hiranandani Hospital Staff and doctors / Team .

Doctors are awesome, one of the best in Mumbai. Service is pathetic !!! You go on pressing the call button for hours and no nurse comes in, highly miss managed, you will be going around without any help from here to there (as if it’s a govt hospital) and many such negative things … But again - doctors are really really great here!!!

Extremely clean and excellent team of Doctors available round the clock across all streams. The Hospital truly values Patients' waiting time and ensures speedy appointments and prompt medical attention.

This hospital is the epitome of atrocity globally. My father was admitted due to a heart-related issue, and they subjected his frail body to numerous tests and experiments, further weakening him. Despite his delicate state, they proceeded with the bypass surgery without assessing his thin and feeble condition or considering whether his body could endure the procedure. The experiments conducted by them ultimately cost him his life. The doctors displayed a complete lack of support and denied visitation. During my last attempt to see my father before the surgery, they refused entry, escorting him to the operation theatre without allowing a proper farewell. From a distance, my father kept looking at me, desiring to meet, but these heartless individuals denied us that privilege. The management is deplorable. My father meant everything to me, and now, we are facing financial hardship, finding ourselves on the streets. In just four days, they generated a bill of 8 lakh rupees. I earnestly implore you to refrain from choosing this hospital based on the harrowing experience my family endured. I wouldn't wish this upon anyone else, but the decision is yours. The repercussions of such suffering only affect the families involved, not others.

Recently i admit my dad in Metro Hospital under Gastrology, we have a worst experience, - The doctor in gastro OPD recommended , sleeping pills to a serious liver patient, my dad, which is wrong as per medical science. - OPD to Ward - Ward To HDU - in just 1 DAY - NO improvement only worse condition in 4 days - - The nursing staff is worse in ICU HDU , which is the main thing they do not have the correct knowledge. - Very much Money Minded Hospital .

Highly satisfied with my gynecologist Dr. Ravinder Kaur Khurana! She is excellent...Exceptional care throughout pregnancy and a smooth normal delivery. Professional, empathetic, and skilled. Would highly recommend. Also impressed with the hospital's cleanliness and affordability. A great experience overall...

Good Hospital, If any Emergency then come to this Hospital. Dr. Jagdish Parikh Dr. Chirag Parikh and Dr. Nabar are really very good doctors staff also supportive to patients and visitors.

The hospital is good but some staff as usual are very insensitive specially sonography department and the staff. My father on wheel chair he had sonography appointment but bcas of some issues i needed male staff .. the sister denied saying untill u admit we can't give male attendant. Than I request her to keep my rest files with her and I'll go inside the sonography room with my father she denied for that either. Than they said we will nt give you sonography report on the spot I said it's urgent as he needs to be operated rudely the Dr says ' Humko aur bhi kaam hai and patient hai, hum sirf aapke liye nahi baithe hai' so mine is a scheduled appointment and I was before time n you very well known that how many area the sonography has to be performed and I'm paying for that. So you should have given the rest appointments accordingly. So now next day that too after requesting they said to come and collect at 11 am as I had Dr appointment but than also it was not ready and they said it will take time so I had to scream and get the work done all this after they knew how emergency it was. Now as my father was on wheel chair so when we reach the hospital gate their some car was inside the premises and we had to stop the car at gate n take him inside so the nurse came to drag the chair but while going the cab driver was very old so he couldn't take inside I told the same nurse let's pull the wheelchair outside. Now conveniently she denied giving the reason ' Hospital wheel chair are nt allowed to cross the hospital gate' like really I saw with a straight face n told her wat happened when we arrived bcas ur hospital car was there than the rule change. She behaved deaf hear but I told I'll complain she was affaired than. Even the male attendant was sitting and not wanting to help. Seriously sonography dept and staff needs to be better this gives Hospital a negative remark but hospital is really good !

Can get very good treatment for Heart related problems. Good specialist doctors are available in the hospital. Hospital Near to Kings circle railway stations from walkable distance.

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

Terrible experience. Doctors are happy to write false medical records for some reason and upon asking to correct it they don't want to. They cancel appointments because they don’t want to have to deal with the issue. The service staff who they give the issue to don’t respond to emails or return calls. The place looks great however the service has been a nightmare.

Did a sleep test here and stayed for a night. All the staffs are very professional and caring. The room was comfortable and had everything you need. I myself also worked in healthcare and really appreciate the high standards of practice here. Hospital food was surprisingly very nice. I got boiled rice with seabass soup which was delicious. You can also order other meals from the restaurants in the hospital (Coco Ichibanya / Seefah) Highly recommended.

Be wary of their dual pricing practices! My brother (Thai) needed MMR and tetanus vaccinations, so we scheduled an appointment with a specialist on the 8th floor (section C). Upon settling our bill, the cashier had to rectify the charges, having mistakenly charged my brother the "foreigner rate," which was a staggering 1,800 baht higher. It is appalling that even this self-proclaimed international hospital resorts to such discriminatory pricing schemes. Needless to say, this hospital has earned a spot on my personal blacklist.

Every step felt designed to maximize profits. The staff are lovely although there is too much pressure on doctors who are stressed in comparison. Not a nurturing experience although Orthopedics is good

I never imagined I'd leave a bad review, but it's important to share my experience. While I understand medical facilities have their limitations, my experience here was a nightmare. I won't delve into specifics, but I strongly advise you stay out of this place. Wishing everyone a pleasant day.

Fantastic staff, nurses and doctors Quick biopsy quick admission and aftercare It is dearer than the government hospitals but they are under equipped and to be frank some simply not welcoming I have visited on a few occasions the Bangkok hospital and on every occasion it has been a great service. I do agree that at times it can seem others are drawn into your diagnosis or treatment and that will increase the cost. But given the choice of a government hospital or here. Bangkok wins hand down.

Medicine Department service was disappointing. My temp was 38 degree Celsius up but, about 10 min, when arrived, their department was so cold and nurse measured my temp at armpit without noticing I was shivering. And an old school thermonitor said my temp is 36.9! When back home, my temp even worst than 38. I usually take medical care at this hospital. But this case, I was very disappointed for this department quality.

my 2nd child was born in this hospital. The cost is same as the information before. all in no additional cost. no hidden cost. all process mostly on time from check in, surgery, and return to room. we can enter the surgery room after baby delivery finish. the patient room is big and clean. baby take care very good by nurse. check in check out is very smooth and no take long. but most of nurse can not speac english so a bit challange for us. need to improve only the quality of food because other hospital serve menu better variation ^^ now we only waiting birth certificated that take 2 days after check out. overall is satisfy.

Good hospital with service hospitality. We went there for some check up for documentation with all thing we need. As per my brother need support for doctor certification for work permit. Great service from the nurses who assisted us for we need and completed our planned. Hygiene and neat as expected.

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

Went to see ER doctor for emergency situation. My husband had been exposed to a fungus which affected other’s.. we already had a good idea of what was going on. A fungal infection of the lungs. We told him everything which he wouldn’t listen to any of our thoughts. Cough, severe weight loss severe pain in chest, couldn’t hardly speak or even walk! I could go on with the symptoms but the end result was. He said stop smoking… which he did instantly but only got much worse. Within two days I took my husband to another hospital where they looked at his throat/did ct scan and could clearly see a fungus covering his throat right off the bat! (the Adventist doctor could have also) takes 30 seconds to see. John is now in the ICU at another hospital extremely sick. I’m more than outraged! It would have only taken an open mind (LISTEN TO YOUR PATIENTS) Be careful because going here could possibly cost you your life! I felt the doctor was arrogant acting like he knew more about what his symptoms were than my husband! At one point even saying you have TB which has never been the case (20% of lung fungal infections are misdiagnosed as TB on lung x-rays), something I read later. I implored him to look into a fungal infection but he refused. Blaming John for being a smoker. We paid cash for this service which put my husband in a life n death situation. Read the complaints on here I’m not alone!

- Great body screening experience, with comprehensive type of screening. - Convenience as a open on Sunday. - suggest to come earlier before 8am, in order to complete the test earlier n avoid long queue. - Dec month usually is peak month n long queue, so try make appointment for other months

Attended my usual annual health screening as this is one of the best wellness centre in Penang. Superb satisfied with the professional service, friendly staff, comfortable environment.

My first visit to Manila Doctors Hospital was a positive experience, surpassing any hospitals I've encountered in Cavite. The facility even boasts its own food court, which aligns well with contemporary expectations and technology standards. However, in contrast to this modern amenity, the appearance and condition of the doctor's rooms left something to be desired. It felt as though they had been frozen in time, reminiscent of the 1990s. Small room, ventilated, yes, but crowded outside.

I don't know if all hospitals have become like this after covid, but at this hospital you will feel that everyone... from doctors, nurses down to their janitors have become unsympathetic towards patients and is only working for their own gain and the hospital is just making money. This hospital is not in the top 5 but it is still expensive. The price paid was not worth it, a life was lost and relatives had trouble from emergency room until claiming of the death certificate. Service wise, it was terrible. Emergency service where patient felt neglected. Companions also can't enter until 12 hours later you will know that patient couldn't breathe anymore (because patient practically had no immune system) and needed to enter the covid ward. Emergency nurses and doctors are digusted at the patient. A patient having more than 10 doctors and those are consultants. Diagnosis and Prognosis were unclear. Doctors who tend to pass the blame to the relatives ("Weren't you informed?"). Medical staff basically aren't pro-active and you have to ask every single thing. Interns who do not know how to talk to patient and relatives ( who would tell you to get the item needed and hang up on you) and are practically robots or who are doing things by the book. And then, you would just hear from other people, "Oh, we have that service." or " We have that item, we use it for..." but we never had these service. A patient who could still walk into the emergency room became bedridden and degraded into a vegetable in a month's span. Death certificate was problematic as the doctor didn't train the doctor in charge on what to do and numerous revisions done added insult to the grieving family. The medical abstract was a pain to obtain and didn't contain the detailed explaination as to what happened to the patient at the course of the confinement. Also, reading said document felt like it was written by a failing medical student. I personally do not recommend this hospital. Their on duty nurses ( probably the same as anywhere) are by orders and do not have compassion or sympathy for the patient. Their on duty residents are disappointing and felt if there is no physical problem seen then there is no problem... likewise executing traits of no sympathy to patients.

Giving 3 stars because we had a mix of good and bad experience at this hospital. This is our hospital of choice, atleast if you compare them with Chinese Gen or Manila Med, I can confidently say that they are better. Our outpatient experience here was very good. From HMO office, Lab, Nurses, Doctors and their secretaries, all gave us a pleasant and warm service. We always go back here for our outpatient medical needs. Their facilities is good and the vibe is almost similar to Medical City. It's a different story when my partner had to rush his mother to their emergency at the wee hours. Their staff posted outside the Emergency Room were bad discriminating profilers. They gave warm assistance when you look rich or arrived with a private car. But if you look poor, they will just stare at you. We arrived on their emergency room using a barangay ambulance. My partner is wearing his everyday home clothes, shirt with holes, shorts with holes. It is a an emergency so ofcourse we didn't have the time to dress up. When we arrived there, no one came near to us, to assist us to unload the patient. The guard just stayed at his pedestal, unbothered by the ambulance siren. I was the one who even grabbed a wheelchair from their door to the ambulance. Maybe they thought we are just a barangay health worker or "tambays" because of our clothes and it is okay. Until, I witnessed how they assisted someone who arrived on a Toyota Fortuner. All of the staff including the guard went to the Fortuner to assist that patient. The guard urgently grabbed a wheelchair and they are all energetic. Very different when we arrived on a barangay ambulance. Inside the ER, my partner told me that their behavior changed when they found out her mom (the patient) and him are platinum members. They were all of sudden fast, caring and attentive. They probably got surprised how a beggar looking guy with holes in his shorts is a platinum plus member. This will still be our hospital of choice despite that incident because of proximity. Although, I hope that they give the same treatment to anyone regardless if they look poor or rich.

Why does a hospital labeled "World Class" provide an ultrasound schedule a month later? This issue isn't recent; they could have addressed it by adding more machines to handle the patient load. St. Luke's moved Maxicare to their HMO Concierge, despite the limited space in the small building. Only a few individuals can enter the office, leaving others waiting outside in the sweltering heat.

The service when checking in is quite nice and welcoming, unfortunately, for me it's downhill after that. Very very noisy nurses, it takes minimum of 10 minutes before a nurse comes to my room after pressing the red button because my dextrose kept beeping since it was almost empty. this happened several times. What if it was an emergency?!

I’d say majority of the staff are very well mannered and trained. Everytime I ask anyone that works there some information, they guided me immediately. I’d say the art building though is a bit old and dirty but the main building is pretty clean and sometimes confusing to navigate. Better to bring in cash or card because unfortunately their gcash doesn’t work. One of the downsides in some of the services here are usually packed with people so best to call in advance. I do love the service and the professionalism but this is definitely a very expensive hospital. Besides all this, there are food places inside where they serve really good food.