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The Family Planning and IVG service is incredible, I recommend 100% Welcoming, smiling, attentive and open-minded care. I made an appointment for a contraceptive consultation and the installation was done the same day. I was also offered to do STI screenings directly and even given the opportunity to discuss it with the counselor/psychologist available in place. Highly recommended !

I think one of the best hospitals in terms of "gynecological emergencies", good care, less waiting and the staff is friendly. I met a gynecologist who took care of me really TOP. on the other hand the level 2 nurses, not all of them but the good ten that I had to meet who wanted them to explain my whole situation in front of everyone when it's not easy and they didn't care, I found their attitude quite a pity but really this hospital is TOP.

Very warm welcome at the nuclear medicine department, the nurses, doctors and receptionists are all very empathetic and smiling. What a pleasure to be cared for and taken care of like this when I imagine that it must not be easy for them every day. Perfect 👍

I had a planned ORL surgery with Professor Mirghani and his team, the team was very professional and I am very happy with the results. I had a good experience at the hospital which is modern and comfortable.

I was recently hospitalised for an operation, I found the doctors and nurses very kind however the people at reception are not friendly at all , particularly this lady, probably in her 50s with vision glasses on. I approached her to help me with the information to avail the taxi service ( which a patient is entitled to and is being paid by Social security) and since my French langage skills is not good, I opted to talk to her in English, she could converse in English but she kept arguing with me that I am lying about not being able to speak french. Even though it’s not her job, I choose to be nice and insisted that I am not comfortable in speaking French, she asked me for my cart-vital just to prove her point to me that I have lived enough time in France to be able to speak French. Instead of helping me find a taxi, she kept arguing and accusing me of lying. I was in pain and could not stand there arguing with her so I opted to just leave after letting her know that she is not being nice. I could still hear her arguing and probably cursing while I was leaving. Later, I regretted not noting down her name so I could complain to the management of hospital. A lady probably in her late 50s, of black origin and wears vision glasses ( explaining her features since I didn’t write down her name) I hope not other patients have had the same experience.

I went in via the emergency room as I had severe stomach pain. Although it took until the evening to get me admitted, the doctors, nurses, and other staff were kind and attentive. I have to say I was very hesitant to go in due to the reviews. I even held on to the pain for two days. But my experience wasn't entirely bad.

Allergology Department, sector 1 Bat 1k, lovely welcome 🙏 smiling, pleasant, respectful. Kind medical staff, take the time with the patient to explain well. Thank you 🙏 everything you need to be confident (or regain confidence in the medical profession...) and without stress... Some public hospitals in Lyon should take example...

Great hospital, top team in all maternity services: pathological pregnancy, cesarean section room, gyn.obstetrics, psychologist nursing staff!! Everything is perfect: care, kindness, professionalism, responsiveness, monitoring before childbirth and postpartum, advice, listening....A big thank you to the entire healthcare team, dr, midwives, caregivers and also the neonatology staff! Thanks to my dr Tsilanizara, dr Vachez (cesarean section) and to all the internal and attending doctors who took care of me Thank you Claire, René, the OR nurse (and all the SFs whose first names I don't have). Not forgetting the neonatal team who took care of my baby for 3 weeks! A strong emotional experience in a hospital on a human scale, I recommend

Go your way this hospital is to flee all specialties combined. Renowned for making NURSING STUDENTS MISERY, as if they had never been students before! I hope that the director of this establishment will act... one day... because it is at stake for the psychological health of students who end their studies or fall into depression because of these NURSES who think they are all powerful. Be aware that poor students go home in the evening crying and have to come back in spite of themselves the next morning with a lump in their stomach BECAUSE OF YOU, yes YOU. A good hearer

Excellent staff of internal medicine: after many months looking for a diagnosis, they were the first and only to listen, study my symptoms, and find the cause in a rare illness, before sending me to the appropriate structure in Cochin. The structure is modern and clean; 5 stars also to the chef: the good food made my weeks there more pleasant.

Saw the emergency room in the middle of the night, waited less than half an hour, it was quite fast, the doctors and nurses were very caring, and there was even breakfast, although it was simple.

My anesthesiologists were playing Joanne while putting me to sleep. Great and kind staff. Very positive experience.

I was on vacation in Paris and was taken here with excruciating & sudden stomach pain. I had to have an emergency surgery to remove part of my large intestine due to a twist - or a “volvulous”. I was kept in the emergency waiting room overnight- part of the night in an empty hallway- with pain so severe that I almost fainted several times. I was certain I was going to die because I didn’t know if anyone would notice if I lost consciousness. The nurses and doctors I spoke with told me “we will come back with pain medication” but hours went by without seeing anyone again. Almost no one spoke English. I was terrified and traumatized. I would give this hospital 0 stars, HOWEVER. Once I got into surgery, the doctors were kind to me. I was crying quite a bit and they calmed me down and played music for me. The surgery went well, and I obviously survived without complications. I feel so grateful they caught the twist and operated on me within 16 hours of me being there. They did save my life. I don’t know who is reading this and if you are considering going here, but try to go to the American hospital if at all possible. I hope you get the care you need and deserve. Do not expect nurses there to care for you like nurses do in America.

Decent if you need urgent help. Extremely unhelpful staff in the registration desk, was told “you’re in france, speak french” after I asked them if they spoke English. The hospital felt very dirty and the waiting room was a chaos. Other than a long waiting time for non-priority cases, the care was acceptable.

I was just severely hurt by the staff member pictured here at emergency. I came in anxious and stressed about my condition. They were only meant to be checking my temperature in my ear but he did so forcibly it hurt me so bad, it gave me a panic attack. Then when I said something I was screamed at in French. I will be contacting a lawyer.

Do not go here if you don't speak French. And also if you don't like being made fun of by the staff. They're not nice folks.

Barely any staff spoke english, some were even annoyed when we mentioned we only spoke english. Waited for 3 hours in the emergency department only to be sent somewhere else. Don‘t bother!

We visited Emergency of this hospital. As we don’t speak French we were treated like prisoners. Hospital staff including doctors pretended like they don’t understand us. My wife came from a different hospital where she was initially admitted but only received very basic care because this one is accepted by our insurance. Despite having severe abdominal pain she was told that she will not be given any attention and she must go back to the original hospital. Doctor Jessica Franchitti was extremely rude to my wife and shouted to her to leave. Nobody ever treated us this way, especially in hospital. We had no choice but to leave and spend a day in a hotel hoping that the abdominal pain will get better. After we got back home my wife was immediately accepted to hospital to do hernia surgery.

All calls from November R5 It's now just a number. The accounting system has also been changed to an automatic payment machine. However, even if you still make a reservation It takes 2-3 hours to pay the bill.

I am a hearing-impaired person. The doctor said that his hearing loss would interfere with medical treatment. I would like someone who is healthy to accompany me. I said, ``I'm single, so that's impossible.'' To repeat this When I said, ``Does that mean you shouldn't come to the doctor after all?'' No, “I didn’t tell you not to come to the doctor’s appointment if that wasn’t the case.” repetition (We started yelling at each other, and the medical assistant closed the curtains in the exam room and went away.) When I stood up and said, "That's enough," he grabbed my arm and made me sit down. Repeated trouble due to hearing loss...

I was brought to the hospital by ambulance in the middle of the night due to severe pain and vomiting due to a ureteral stone. There is a large free parking lot. Reservations are given priority for consultations. The food I eat while in the hospital is not very tasty.

We was waiting in the 4th floor clinic to pay, for more than one hour. The staff told us that the person responsible for the payment is downstairs and he will come later ( 1 hour !!)

DO NOT GO TO THIS PLACE! I gave birth in this clinic since this is what my doctor recommended and work with, the receptionists weren’t so bad but the whole experience was terrible, when I got to the room, they were probably giving some students to practice on me and put the IV needle in my hand, they tried like 4 times and that was so painful ( I still have one of the scars until now on my hand ). And when they took me to the surgery room, the anesthesiologist though it’s not a good place to put the IV and he took it off roughly and put it somewhere else, and when he was putting it I reacted with my face ( I closed my eyes and pressed on them ) and he was like " you are not brave at all ". He was putting a needle in my hand and he wants me to not feel anything. And even how he was talking to the team and all he was so rude, he was too harsh with me until I told one of the nurses I think, and she told me " don’t worry you are with us ". So after I delivered the baby, they didn’t even give her to me ( not talking about the surgery room ). They put the newborns in the hallway and they don’t even have a room for them and I don’t like that. After that, they brought her and they come check on me sometimes, but they didn’t even help me with the baby, ( unless giving her some milk or changing sometimes ). So when we left ( I was having a C-section ) and my husband took the bill and our luggage to go pay, the manager told him no you go take her (me) back to the room and you pay, then she can go home ( and she saw how I barely move my legs, I was in pain not even able to walk properly and one step was already too much for me ). So I went back until he paid and left again. After few day, my hand start swollen, I went to the doctor, he told me this is a INFECTION from the IV needle that they left in my hand and didn’t take it off. Anyway, I do not recommend it to anyone I know or don’t know, that was horrible and I’ll never put my feet there again.

Been there for two c sections and it s been a breeze 😌 👌🏻 they took good care of me and my babies the staff was super helpful caring and understanding which made my healing journey easier i strongly recommended if ur looking for a good place to welcome your bundle of joy😊

I found some english speaking doctors here and they have an international office to help you translate if you dont speak spanish. Thank you very much Carolina 🙏

Horrible! Dont go to this clinic. The most unfriendly employees I have experienced in this Hospital. Yes I do speak spanish but once I didnt understand smth the lady just ignored me! Errors start already in front of the Clinic. Apparently they don't know the difference between a Swiss flag and a medical (red!!!) cross. So my question: is this a Swiss Clinic??? Of course not...

My mom got a well planned surgery in this Clinic. Excellent outstanding service what a relief. Fast service, very diligent and well trained all staff. Great place to get well and get some recovery. If you get sick go there you will be fine quickly. Do not visit Los Nogales clinic or La Colina. Marly is the best! Thank you all for your service! Mom is doing great. The doctor was very profesional!

What a slow clinic! They make him come on time but he is late in his shifts, no one comes out to give a reason. The only redeemable thing is the girl at the reception, the rest is a terrible service, the air conditioning in the surgery waiting room does not work. If you can avoid using their services, almost 8 hours for a simple surgery. The worst thing is that EPS SURA has an agreement with them but it is horrible!! Better care has a neighborhood pharmacy than a private clinic

The waiting room is horrible. There are patients lying everywhere on the floor. The runners. There is no decent place for the elderly while they undergo examinations and remain under observation. There is one bathroom for many people. And they don't clean it. This is in the emergency room. It is a site where all rights are violated

I hae been there a few times, because my insurance has them as a provider. Once I managed to secure an appointment, all works; however setting up an appointment can be a formidable task, as they dont answer the phone and if they do they pass the buck to sumeone else, or worse they ask you to call a bunch of wrong numbers. The whatsup useless. Today I spent 4 hours trying to get an apointment without any luck. I will soon go in person with a spy camera and will publish my experience on all available social media. What a shame, good doctors and deplorable IT and customer service. Management is unreachable for some strange reason (NOT !!!)

Ridiculous service. A lot of queue. They have no idea what they are talking about. Cant even give a simple antibiotic. Useless.

I unfortunately fractured my arm during my holiday to beautiful Salzburg. My experience of my time in the hospital was second to none, fantastic holistic care from start to finish. All staff were extremely curteous, polite, friendly, professional and genuinely cared. Care flowed well in a very swift manner, just what you need when injured. All the worry of payment was handled from the hospital to my insurance provider which was a comfort. Thank you

I had visited this hospital with my husband for a normal check up. and upon arriving I was informed that we would have to pay an outpatient fee of 229 euro and no other fee will be charged. hence we got all the check up done that was necessary. we had visited on 3rd October and on 14th December, I receive a bill of 700 euro via email stating that I am yet to pay the over and above bill which was ridiculous of them, and upon which they state that the bill is made after 4-6 weeks and then it is sent to the patient and ideally a patient should be informed at the same moment what their bill is and then only a hospital gives discharge to any patient or writes down any medicines but we were let go and after 2 months we receive more bill from their side. this is very bad intentions from their side and kindly refrain from going here as this is only a tactic to give a bill later on.

That was an awesome experience. I've arrived and within 10min I was already talking to a doctor and the team there solved my problem within another 5min and I could return back home. They've also been really nice and explained everything well that they did. Compared to any other hospital in Vienna this was truly a treat

Hospital is good enough for anyone. The staff is great and friendly. Equipment is modern.

Friendly and competent staff. I went here after I fractured my ankle and the weekly appointment after. The wait times were not too long and the staff were able to answer any questions I had. If you are in the area and have the option to choose which hospital to go to, I recommend this one.

Gross negligence. I brought my father here because he was having a hard time breathing. The "doctor" wouldn't even examine him, told him it sounded like Covid but said testing is a waste of time, and told us to "wait it out". How are you supposed to "wait out" not being able to breathe? What do people in Vienna do when they're experiencing a medical emergency? Simply drop dead? Embarrassing excuse for a doctor and hospital. Avoid at all costs.

I highly recommend this Hospital. I had an operation and needed to stay there for 2 nights. It was my first time in the hospital ever and I dont speak German so I was double worried. Turned out that all doctors, nurses and other staff are super nice and helpful. Almost all could speak English and even people who didnt still really try. I felt very comfortable during my whole stay and you prove the statement Gesundheit kommt von Herzen!

Mixed bag ... I was here 3 times, the first one for a consultation, the doctor was very nice and clearly explained everything and he said that I need to get a colonoscopy and an endoscopy to confirm my diagnostics and based on that I will get tailored medication. The two procedures were done without any problems (here I really recommend this hospital) by the same doctor. Again he did explained everything clearly. No for the bad part: Today after waiting 2 months to get another appointment to interpret my results and get the tailored treatment and diet suggestions and so on, I've got another doctor, which rushed everything, he did not give me any treatment or any diet suggestions as I expected... he was talking to the phone during the consultation, and he ASKED ME what medication do I take and how often and he quickly wrote me a recipe for that medication and that was it, 2 minutes and done ... no tailored treatment, no diet suggestions, no other explanations nothing! because of this the mixed bag... if you are lucky to get the good doctors, well your are lucky ... if not ... Anyway not recommended ...

My experiences there have consistently been the worst, primarily due to the limited English-speaking staff. I would strongly advise against recommending this hospital to anyone. It's incredibly frustrating to receive appointments scheduled months in advance at 9:30 AM, only to still be waiting for an examination at 1 PM. This is, in my opinion, the worst hospital to visit.

I participated in my daughter's labor. I say that I participated, because I was not there as a spectator, but being an active part of the labor. I didn't give birth to my daughter, I didn't feel the labor pains, my body is still intact and strong. My wife suffered and went to her physical limit to bring our little seed into this world. But I was there, in her every contraction, I was there in every sigh of pain, I was there holding her in my arms and living in our moment, taking care of my family and being the strength and support for my loved one. It was 14 hours of labor, it was exhausting and suffering, but it was also beautiful, magical, poetic, it was our moment, where our connection was strengthened even more. My heart is filled with the most beautiful emotions every time I remember that moment. St Joseph Krankenhaus, I have no words to describe this amazing hospital, I can't think of a better place for us to experience all of this. The midwives, the nurses, the doctors, the pediatricians, how much sensitivity and respect for us, for our moment. They were a fundamental part of all of this, I can only thank them. The "birth ritual" conducted by the midwives was the dance of life, the path of light for our Sementinha. And where some people see suffering, I see beauty, the beauty of giving birth to the beauty of life.

Our heartfelt gratitude to the exceptional staff at the hospital. The care and support my wife received during childbirth were beyond compare. The medical team was skilled, compassionate, and attentive, making us feel safe and at ease. The facility was clean and well-equipped, ensuring a smooth delivery. This joyous occasion was made even more memorable by the hospital's outstanding care. Thank you for an unforgettable experience! ⭐⭐⭐⭐⭐

Terrible admin care. There is no real patient ownership and each unit blames the other. There is deep lack of coordination among stakeholders. Patient has been to the hospital 3 times now to get surgery and something always fails because there is lack of coordination and communication between staff. There is need for a real overhaul. Very sad to see this historically best-in-class hospital treat patients this way.

First off this is the best hospital in Bogota according to the locals and my Colombian friends. I came here on a work trip and had an emergency operation to remove my appendix. I came in at 2am, got the diagnosis at 3:30am and they didn’t operate on me until 12pm. The delay was due to the incompetent hospital admin people dealing with my work insurance. I offered to pay out of pocket to get things rolling but they refused. They told me they don’t want double payment incase the insurance goes through. I definitely suggest bringing a Spanish speaker here if you don’t speed to local language because most of the staff don’t speak english. Before the surgery, I had to sign a bunch of disclaimers and waivers which were all in Spanish. My surgery was great. The surgeon spoke good english and was very professional. He reassured that I’m not going to die. As far as hygiene goes, the facility looks clean except there were a few times I caught my nurses taking my blood and iv out without wearing any gloves. Make sure you have money before coming to the hospital. They wont operate on you until payment is confirmed. Last but not least bring a blanket and pillow so you can sleep on the bench while you wait to be seen. Overall I’m grateful for the nurses and Drs that saved my life. My appendix was on the verge of bursting. I would like to give this place a 5 stars had it not been for the front desk admin people.

I had to get a covid antigen test prior to flying back to the US, and was reading reviews at labs all over Bogota, stating the antigen test took 5-7 days to come back. I was worried that would be the case here, so when we went in, I asked, and they said only 4 hrs at the most (it took about 2 hrs, yay!). The staff was so kind and helpful, even though we understood hardly any Spanish. They were very patient with us and we were able to get all the paperwork filled out without any problems. Also, the antigen test was only 120,000 COP, which was better than anywhere else I had found at the time.

Super-delayed patient care, I don't want to imagine where a calamity happens and more than 30 people arrive, they will die here, I have a pain in my stomach since 4 in the morning, diarrhea, vomiting, fever and chills, I arrived at 3:00 pm and it's 6:00 pm and they don't attend to me, I have to writhe in pain to be attended to.

God bless every health worker in this hospital, those in surveillance, those in cleaning, those in the nutrition department, and especially the ophthalmological doctors, the retinologist, and resident doctors, and Yenny at the reception. And social work. Excellent service, in care and procedures, hospital, and control. Thank you very much for the great service you provided us on the two occasions we came. Thanks to the timely intervention they gave my mom, she is doing very well. We didn't do well in the children's cardio, nor in the clinic at the national university. They have a long way to go to know that the patient deserves respect and timely attention. THANK YOU HOSPITAL SAMARITANA, FOR YOUR EXCELLENT SERVICE. VERY GOOD ADMINISTRATION OF THE HOSPITAL, AND VERY GOOD CARE AND DIAGNOSIS BY THE SPECIALISTS. Since you are admitted for emergencies, the attention is very fast and timely. GOD CONTINUE BLESSING YOU 🙏.

Good hospital services

They should burn this place and build a real hospital with real doctors. If you enter this hospital on a holiday, you will be left to die.

The international clients WhatsApp line is the worst I have experienced within the business in Medellin. I was trying to get an appointment for an MRI and responses were just like automatic system that left you for hours with no responses. If you call nobody answers. When finally someone responds your multiple messages, leaves again with no answers. I never expected such a poor service from such a reputable institution. I started around 10:00 AM and at 2:48 PM still wasn't able to get any availability for the appointment. I told them never mind and they respond to that message at 5:35 PM! I understand if the people is to busy, but so that means they need to hire more people for the job.

I paid for an Antigen COVID test and haven't received the results from the examination even as they promised to send them within 3 hours to my email address and provide access on there website! On requests I couldn't reach anyone. Thats fraud and should be a 0 Star Rating!

They do not do their job well, 7 hours in the emergency room and do not attend and then say that they cannot attend to a patient

Undoubtedly one of my best experiences, location in the center of the city, excellent medical and administrative staff, old but well-kept infrastructure, spacious with gardens.

This opinion is directed to block 6 of the hospital, which is in an area where you can see people who consume drugs, although there is surveillance and once inside the hospital it is safer, if it is scary, at least walk to the hospital at dawn, and block 6 is opened at 6 in the morning and meanwhile everything is dark or with little light, a perfect place for homeless people, you have to travel with great caution and at least if you are patient and come from somewhere other than Medellín, it is not advisable to be in line before 6 in the morning to check in at block 6, arrive with 5 minutes left or at 6:00 am, there a guard opens the door and when you are already inside the place is much more pleasant and neat, there is a waiting room with chairs where you can wait for them to call you for the billing card, there are elevators, there is natural ventilation in that waiting room, almost all the staff there are friendly to the extent they should be. I give it a 3 star rating, for a not very pleasant event that I had to go through in there, I think that of all the possible days in which that bad event had to happen, it happened just on the day of my appointment, I don't know who it was from the fault of that negligence but thanks to a call to my eps I was able to quickly solve that difficulty so as not to continue in that unpleasant situation in that hospital block.

After a car accident I have been transferred to this hospital and I haven’t doubted for a second if I were in good hands. The doctors and nurses looked after me very well, from the first moments being in the ambulance to the last minute leaving the hospital a few days later. Grateful for the good care I got here.

Fast and professional service. The hospital seems very new and welcoming.

Everyone is very helpful, except for the Doctor who was constantly going for smoke breaks, not taking any time to analyse and completely missing my diagnosis.

Ski Accident, got here directly by helicópter. I leave few days after very happy and satisfied. I never felt alone, even my family was 300 km away. High profesionals , motivated and open to support on anything that may help. Infrastructure is new and clean. Many thanks!!

I would like to write a letter of gratitude to the all staff of the clinic, especially Dr. Peter-Michael Krieger. During the restriction of COVID, I wasn’t able to say big thank you to everybody at the hospital. My mother had an operation in this hospital in August 2022. She has problem with her arteries of the legs. Everything was done at an excellent level before the operation during and after. My mother is shocked by such a caring service. Highest level and professionals. Once again many thanks to all your team who were involved in helping my mother.

I broke my leg snowboarding and was hospitalized here. The team knew exactly what they needed to do, very experienced, efficient and professional. I cannot imagine there being a better service than this. Very grateful to the people who work here.