Spleen tumor treatment in 373 Oncology clinics worldwide

The worst experience with the treatment for an international patient. The hospital arranged for us viewing for a cardiology patient. We travelled from a far away to be there (having paid a huge lump some that was supposed to be used for the tests etc). Instead - the person who took blood tests did not even wear PPE, the doctor who saw us had not even read our history (having sent if a month before), did not do any meaningful tests that would bring us to the diagnosis, still waiting for the anamnesis (and prescriptions) to be sent to us after over two weeks.

Thank you so much to the orthopedics team and everyone at station M120. They gave me a new ACL after I tore it, the operation went perfectly, and the care I received after was outstanding. I prepared for the worst, but the friendliness and professionality of the staff made everything so, so much better.

The staffs are friendly, and they saved my friend, so 5 stars for sure. However, if it’s possible, I hope I’d never need to come here even they have a great view outside of the window. Stay healthy 🤲

From Saudi Arabia 🇸🇦 Amazing hospital exceeded my expectations they were very kind, and hospitality from the first email replied. In general the staff was very polite and nice. Very clean facilities. Generous administration. Very special thanks to Prof Thaler Martin and his team in the Orthopaedic department they were professionals and very respectful. Highly recommended this hospital. It was a good experience

I’m really negatively surprised about this hospital as I brought my son who was injured in school and in pain. 3 hours passed and still waiting…. Other people come and go quick in. What’s this?! Last year brought my other son who broke a leg and was treated fast and even got operated in one day and everything/ everyone were helpful nice etc.. was even recommending this place in case of emergency. This time is horrible… emergency waiting room is getting empty and still waiting…. From Dubai and can confirm that what we used to hear about German health care is all wrong if we compare nowadays especially the insurances!!

I was today night there the reception was friendly and fast … then when the doctor came to call me inside it was a mare .. in the beginning everything look great and then … the boy ddnt even listen the problem you have just … a fast check up ask y about previous doctors appointment ant that’s it …. A good doctor must listen the patient and than speak .. he look stressful.. he want only to finish his shift and patients on waiting omg … it was the worst hospital I ever been in my whole life … it looks like if the problem it’s veery serious can only help you … crazy .. the one star is for reception..

I'm having an operation today and the preparation is taking place in a nursing room, what a disgrace 😡 Apparently there is no room available from ward 1 to 9.. I was forced to stay in the nursing room for 2 to 3 hours without a bed, no toilet, no wardrobe NOTHING.. either , or the operation has to be postponed, I was told.. 😡 The band that is attached to the hand itself was used by someone else and was attached to me. I only noticed it later 😡 I freaked out 😡

The maternity ward is one of the worst departments in this hospital. The patient is accompanied by many people and they sit for hours with the woman who gave birth to her child, as if they were staying in a hotel, without caring about the feelings and well-being of the other patient who is under their noise and suffers from annoying noises. The bad thing is, when you talk to some officials in this department, they tell you that people have the right to visit their patients. I tell them that people have the right to visit their patient, but not with the patient to live in the same room.

I had my baby there on the15.09.2022 and I will recommend this hospital to everyone. Lovely midwifes. Maximum care I received from all the workers. I wish I could give more than 5 stars

Thankful for the dedication of all the doctors & nurses here. My newborn daughter was seen by ear, nose and throat specialists & speech therapists for a feeding assessment. Both encounters were great, staff were friendly and welcoming. They were able to provide answers & recommendations to us. The only negative was the shuttle service, it’s a great idea. But it was either too full or not on time, and waiting with a newborn on a cold wet day is not ideal.

Every member of staff I interacted with were friendly, understanding and gentle. They listened to my concerns and did everything in their power to ensure I was comfortable and happy. I could not be more grateful and happy with the care I received. (Also the meals are delicious!! Huge thanks to the kitchen staff too!)

The nursing staff, doctors and surgeons here are amazing!! So attentive, caring and thorough! One of the most professionally run hospitals that I have been too! Thank you so much for making my stay comfortable, stress free and for making me feel valued and cared about like a human being! I really appreciate and thank you all for your hard work and dedication, Emergency Department and Ward B3, October 2023

Thank you so much for everything you do for your patients. It was a long wait but everyone was kind and kept informing us of wait times and set expectations appropriately. It's such a tough job but you guys are really amazing. I can't say enough kind things about all of you.

Although we are in zone for Middlemore Hospital, we have travelled to the birthing unit here twice. The birthing rooms are clean and tidy. The staff are very helpful. You have your own dedicated nurse while you are in labour. The nurse does an amazing job taking care of the birthing mother throughout the entire process. There are family rooms, and tea facilities for spouses and extended family. We also went to the Tamaki ward for after birth Care for two nights. They have sleeping arrangements available in the room for your spouse. Staff in this ward were fantastic and helpful. Again there is a family room and communal kitchen. Overall the hospital is pretty up-to-date and tidy. My only concern is parking. The car park tends to get full quite early and the parking fees are astronomical. If you are a genuine patient, you should be offered some sort of parking subsidy.

Thumbs up for all the doctors and nurses of Ward83! My dad stayed at room 3 of the high dependency unit, so touch of how hard all staffs taking their duties and so proud of your job and the kindness and loving heart!!

The medical team are very good from the Doctors to the supporting staff I was there for surgery and it all went well. They nurses makes you feel saved and in good hands the hospital environment very clean and well trained staffs and toilets so clean. Arab doctors, nurses and especially the staff at the international front office. God bless Arab contractors hospitals

The worst hospital with inhumane and brutal doctors. A word to doctors there "You may remember one day when you are dying what you did to your patients" if you are heartless and you dealing with patients lives just for business, then you are cheapest kind of inhumane and dogs are much valuable. Hate you all and wish you all the worst.

Working there ,i have a great wide experience in medical field working here as a gastroenterolgist and hepatologist in hepatology intermediate care .The hospital overall is very organised private hospital

Unable to pay in cash at the restaurants, this is a VERY odd decision made and should be recalled. Apart from that the hospital feels clunky and chaotic.

It is a renowned hospital in this area, good service, very familiar behavior to all.

I had a referral by my GP for a heart examination. It took them 2.5 months to book an appointment. When they did, they booked for a date 1.5 month later. Total 4 months waiting time. Ridiculous.

A veery good hospital.. And the doctor speak English

Awful hospital and ER! I came in at about 3 AM as a foreigner (EU citizen) in need of some antibiotics as I had forgotten to bring them with me on vacation in Madrid. Despite not even being close to being overfilled, the average wait time for this ER was about 4 hours, or even more. I sat there alongside a woman whimpering and crying out in pain, an old lady struggling to breathe, etc. - Sick people having to resort to sleep on uncomfortable old chairs and not in the slightest paid any attention to! Kind of dehumanizing, to be perfectly honest. Thank God I did not have something actually more serious. After about an hour, the nurse came to the waiting area to check on me. Two hours have gone by and I was getting impatient. Nurses told me they had alerted the doctor. Another hour goes by, still no doctor in sight. At that point, we were all sitting there waiting for the paint on the wall to dry. Finally, at about 6:30 AM (!!!) a doctor came to fill my prescription. Yet it was not until about 7 AM that I could finally go home. The others still had to wait… Never go to the ER of this hospital unless you like to be ignored. Or if you like to look at the sunrise even though you went to the hospital in the middle of the night for antibiotics. Such a shame…

Was passed around to 5 different nurses (only one of which seemed to care) over a 6 hour wait time, all to eventually be told that nothing was wrong with me despite having near-crippling abdomen pain and the only solution offered was more painkillers. Still trying to determine my ailment but I'm horrified at the "oh well good luck" attitude many of the staff have. If 0 stars were possible that's what I'd be giving here

I used the hospital to have the services of Mr Afifi as I was due a hysterectomy due to endometriosis. Katie, his PA is excellent and always on hand to help and support. However, the booking staff were terrible with communication. I received wrong information numerous times prior to my pre op and operation and found myself making daily calls to resolve the matter. I made a complaint to the PA to the Surgeon and still nothing improved. Even on the day of my pre assessment I didn't have all the right information - wrong time and no address. When in hospital the majority of the staff were good however the communication between the nurses was not good and it was clear, as they messages regarding my requests were not been answered. Each nurse told different story for medication and recovery and it took one Healthcare assistant (Marty) to come in and get things under control and a proper plan in place. I only had one night approved by the insurance company and I ended up needing 2 nights due to not feeling well after the surgery. The staff were too focused on getting me out to make space for another patient that I was furious and stressed. I assured the staff that I was happy to pay the extra night and so was my insurance company. I was spoken to by at least 5 staff members to try and move me out when clearly I didn't have the confidence to leave the hospital because of my condition. We normally use another private hospital in London and I can assure that from now on we won't be using Circle Health Group again. The communication overall was not acceptable, the staff on the ward show they are overworked and tired and in turn pass this onto the patients. They are more focused on treating each patient as a business and not as a patient. Overall I was not happy with my experience and going forward will not use your business again.

I can’t fault the care and kindness of everyone who was involved in my surgery and on the ward afterwards. I had surgery two days ago and my surgeon was brilliant, he talked through everything with me and came to personally visit me on the ward twice to check in on me and answer any questions I had. I was admitted to Dudley ward and every single one of the nursing team that were on the ward were fantastic, they looked after me and are so kind and caring. I would love to thank each of them individually as I feel they went above and beyond. I would highly recommend my surgeon and the hospital to anyone who asked me where I had it done.

Everything was fantastic, in particular the nursing staff- Camilla, Marty and Mandy were fantastic. Everyone was friendly and kind and tried to make my stay as pleasant as possible. The food selection was great (even for fussy vegans like me!) I had a few issues after my surgery but the nursing team were brilliant and really went the extra mile to make sure I was comfortable and knew what to expect.

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

Very nice welcome. All medical teams are nice and professional. Bedrooms really comfortable, very clean and could welcome the wife or husband of the patient. The food is good. They do all the best! 👍 Special thanks to Dr Aekachai, orthopedic Surgeon! As well as his team👏🙏

WARD 4A Thank you for providing the best care of me during my stay (recovery period) at your hospital. You have provided me a very impressive and professional medical care, hospitality with premium (VVIP) services experience. The room is new, clean, with warm decorated design, very secure (with key card access to each unit), a small digital safe in the closet. The toilet's kits are good quality. The food is also delicious. I will definitely recommend Samitivej Hospital especially WARD 4A to my family and friends. Special appreciation to Doctor Santi, Doctor Panont, Doctor May, their nursing teams and all staff for their professional medical care and friendliness which made me feel worry free. Warmest Regards, Dr. Joyce

Excellent quality hospital. I had stayed here for taking medical treatments for 4 nights. It is not like hospital but 5 stars hotel. Here is very clean, all staffs have nice hospitality. My Doctor gives very clear information about process and step of treatment so I can plan my days, take strictly on her medical suggestion to recover soonest. Nurses on ward 5R I stay very helpful and have very good service mind. Maids is very hard working to make the room tiny and you feel like stay in 5 stars hotel. I don’t feel I stay in hospital except during my fever time keeps telling me that “ Hey guy, you are in hospital “ Excellent !!

One of the best hospitals in town Good service and regular ER

Nice hospital

Top

Radiation Scan and Analysis of Same. Was Superb. Dr Amir and staff incomparable.Assistant gave scrip for sleeping.

My story is for expats and foreigners in Moscow. Yesterday night my wife had a feeling of intense burning in her chest. She just recovered from covid (having made negative test that day). So, I took her to EMC to be faster than a state ambulance. We were at their premises at ca. 22:15. The place was not busy at this late hour. We explained our situation that we fear of heart attack or stroke. A receptionist first invited us to take a sit and wait for in-house emergency doctor. But then he realised that less than 14 days gone since first positive test. He told us urgently to leave the premises, saying that they can not help us in any way. He did not bother even to offer calling state ambulance. So, EMC pushed its patient, who might have had a life threatening condition, onto a street at midnight without any help. Beware, you should always have a plan B (and C) who you call in Moscow in such situations since evidently EMC can fail big time. Luckily for us we had other options, an ambulance from a competing private clinic arrived within 30 minutes and they helped my wife, so her life is not in danger anymore.

NOT RECOMMENDED. Visited the clinic for an emergency situation treatment. At the entrance a lady stops me asking are you aware of the fees. Minimum would be 165 euro then she says even for emergency cases we have to first fill up all the forms and formats, scan passports, take all data then we will listen to your problems. Upset about the service level given the prices. Big turn down. Also to add. I had been there after not finding a traumatolog doctor in their Arlovskaya clinic where the receptionist did same price detailing, holding me in pain at the gate and then says doctor needs time to be called even if emergency. Finally after suffering in both the EMC outlets I had to go to another local clinic. On the way in pain right now.

My son was treated here for a fractured arm. Dr Burstev did an incredible job both with the surgery and immaculately neat stitches, as with the care and attention given during follow-up appointments. Nurses and other staff also showed great attention and we really couldn't ask for more. Grateful.

Good specialists but expensive. Billed in EUR

Expensive company than a hosptial

I am a customer of the EMC for about 15 years. During the last 5 years the attitude of the hospital has changed. Before it was clearly the best place to get medical attention, especially when you are a foreigner and don't speak too much Russian. But now the game changed. Not only are they very high price and I most of the time I have the feeling that I am recommended additional check which are not needed. Now they also don't trust their customers any more. As a Foreigner, with a record in their database for 15 years, you have to prepay your treatment. I have always paid by bills with them before leaving the building on every visit, so I have not given any reason for this. And then the payment doesn't work well. The payment terminals are difficult to use / not working and the alternative is to go to the ground floor and pay at the cash register. For this money I expected perfect service. Don't get me wrong, I think the doctors are good. But the management I don't like.

Is it even legal to charge as much for health care? Seems like the regulator isn't aware of the price list of this hospital. Other than that having insurance isn't a guarantee that you'll get services in this hospital because there is lack of real time communication between the service provider and the insurance company, so you still have to guarantee payment with your bank card. If the two do not communicate in an hour, money is deducted from your card. Then back to square one...running after the insurance for compensation! Just a terrible experience to say the least.

Even after more than 25 years as a loyal customer, I was made to feel like a potential criminal who is lying about your insurance coverage. In the middle of a series of consultations and tests, I was forced to stand at the reception desk and have a lengthy discussion with the receptionist and the insurers before I could get the correct invoice with only 20 percent co-payment. This clinic is fine if you don’t mind being publicly humiliated and pay everything up front.

foshan chancheng central hospital it is one of the finest hospitals with a very good international services for foreigners called IHCU(International Health Care Unit). looks more like a five star hotel to people at first #foshanhospitals#foshanchanchengcentralhospital#IHCU#internationalhospitalsinchina#internationalhealthcareunit

the inpatient experience was wonderful, the doctor is very professional, and nice to us, the service was great, the food was amazing, and we feel that everyone took good care of us. we had such a experience in this Foshan hospital, and highly recommend it.

That is an excellent hospital with great service, and their has professional doctors and patient nurses help us solve the medical diseases :)

A true nightmare. We almost lost our daughter because of this place, which resulted in a few months NICU in a different hospital.

The canteen closed to soon, we were so thirsty and we wanted to buy drinks buy the staff didnt want to sell us any drinks since she just closed at 16:30 pm.. why are u so lazy?

The outdoor COVID 19 testing facility is fantastic. Pre-register and pay in advance, and you can walk up, check-in and proceed directly to testing with a QR code. The testing is super fast with efficient, merciless nasal swabbers. The easy to access results/reports are generated within a few hours and retrievable via the hospital's app. There is usually at least one staff member outside ensuring everyone in line is (i) observing social distancing, and (ii) properly scheduled and checked in with a QR code ready before getting to the testing window.

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

horrible experience with unprofessional management. Can't expect high standard infection control nor get a favourable medical services. If you are reluctant to get hospital service here, please keep protective and suspicious view all the time.

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.

Had a worst experience yesterday morning with my eye appointment. Girl who was in the room 924 is so disrespectful. I was waiting for my appointment about 2.30 hours.This is called paying and waiting. Even government hospitals better than this. Worst experience ever. Never go there again. So disappointed. Can’t even give one star. Would not recommend to anyone.

I highly recommend Nawaloka Hospital based on our recent experience. The entire staff, from the nurses to the doctors, was exceptionally kind and caring. The cleanliness of the rooms was impressive, and it provided a sense of comfort during our stay for surgery. The rooms were not only clean but also quite comfortable, which was crucial for a smooth recovery process.

I mostly visit this hospital, and I must say that it is generally clean, neat, and tidy. The staff members were friendly and supportive throughout my visit. I would recommend it for your medical needs. However, I was disappointed to find that the washrooms, while clean, had several amenities that were not working. Some of the toilets' flushing units were broken and out of order. Additionally, most of the bidet showers in the toilets were out of order, forcing us to use the main valve, which often resulted in a mess and wet clothes. This was a very unpleasant experience. I hope they address these maintenance issues soon.

Had a premature C-section at the centre and my baby was in the NICU for a month, the doctors and nurses were professional, attentive and caring. The private room was great too, spacious with a private toilet and bath, it's a bit pricey but definitely worth spending for a quiet and comfortable recovery after birth.

The facility is actually quite good and new. But the physicians are kinda mixed. Some people are responsible, hard working and still have a sense of humor, but some are really exhausting to talk to. If you've ever dealt with government officials you'd get what I mean, but they try their best to work as little as possible and avoid all responsibility so chances are you won't be able to get a straight answer from them.. Its location is also in the middle of residential area so if you're a traveler or are NOT affluent enough to afford an exorbitant house in this Setagaya neighborhood.. I guess you'll have no business here.

This is going to be a pretty negative review due to miserable administration and communication, but the staff's technical skills are beyond other hospitals. Thanks to them, they were able to deliver my two beautiful twin daughters in a situation that could have potentially had many complications. Now the negative. - The documentation about visitation is from pre-Covid, so despite signing documents allowing a single visitor, don't expect to see your newborns until they're released from the hospital a week after they're born. And don't expect to be informed about this until days before the birth. - Don't expect to be informed in a timely manner if your wife suddenly has to go into emergency surgery, after being told by the doctor that she should be contacting you in an hour. Plan for a very stressful 6 hours of no information if your wife and newborns are ok or not. - Don't expect the appropriate doctors to be available on the day the hospital planned to decide whether your new family can come home or not. Expect your doctors to be on holiday that day, pushing the decision of if and when you can finally meet your new family back by at least a day. - Don't expect the administration to answer your questions completely about payment and insurance. Despite being told that there is no payment needed once proof of insurance is revived, expect that not to include 50,000円 worth of food that you will have to pay on your visit. And don't expect to be able to handle any paperwork via mail; only in person. We didn't have a lot of options for hospitals in Tokyo that could give birth to identical twins. If you're in a similar situation, I can't say if choosing Keio would have been better. If you are not expecting a complicated birth, I would highly suggest you avoid this hospital.