Ductal carcinoma in situ (DCIS) treatment in 367 Oncology clinics in Europe

Went to the ER one Wednesday afternoon, around 13:30. The receptionist saw I was in pain and explained I had taken the wrong password ( you have to press "Consulta Permanente"). She helped me with that and in less than 5 minutes I was called and directed for treatment. Waited about 40 minutes and was seen by Dr. Ramon Maldonado Acosta. Very kind, attentive and in no rush. At 15:00 I was already home, having been to the pharmacy as well. The hospital charged 73 euros. I think it was well worth it. I was in a lot of pain & discomfort. Staff & doctor were really nice.

Amazing service. After going to Loulé public and then Faro, neither surgeons were able to get the foreign body out of my toe and I was told to leave it despite agony and not being able to walk. I attended Hospital de Loulé in desperation for a competent Doctor to assist and I was privileged to have Dr Ruben as my surgeon. What a genius! 1.5 hours from initial GP appointment, xrays and surgery and the extraction was a success. Amazing, wonderful staff and beautifully clean, calm hospital. Thank you everyone for my incredible experience.

Staff are very polite, but to get through to the Hospital on the telephone is almost impossible. The recording is absolutely a waste of time, if you listen carefully it says ‘your call is important to us and we have recorded your number and we will call you back’ They never call back so you try again and wait for them to answer, which can be over 30 minutes .

Terrible service. They have closed the permanent customer service, admission for appointments from 4pm onwards has to be done at the counter on floor 0 because the counters on the other floors are already closed, which greatly increases the waiting time. Even though I've been coming to this hospital since it opened and I live a 5-minute walk away, I prefer to look for another hospital.

Very unfriendly reception at piso 0. Sending back and forth. Technician late so far 0.5h (still not here) for a scheduled exam... so far great experience with HLuz but first at Amadora. Not anymore

Dr. Joana Rocha Pauletta was extremely rude, condescending and impatient. I waited 30 minutes although I had an appointment, and she seemed to be agitated from the moment I sat down. I made an appointment with her specifically because her profile said she speaks English. So I waited two months to see her. But when I got in the appointment she continued to not only chastise me for not speaking fluent Portuguese but she was very condescending and rude about it. She continued to communicate with me in Portuguese and then would get frustrated when I didn’t understand. Again, her profile lists English as one of her languages , yet she refused to communicate in English. I had several concerns that I needed addressed regarding perimenopause and her response to each concern was that I needed to see a general doctor. Additionally their website has an entire page about communication with international patients which makes her behavior and disposition all the more perplexing. Medical Tourism is when people travel for medical procedures, in which case, tourists are not expected to speak the language of the country they travel to. This was a Horrible horrible experience. If she does not want to deal with native English speakers she needs to remove it from her profile.

I feel robbed. I spoke on Instagram with Dr Paulo Morais (dermatology) about removing a mole in which I sent a photo of it. What did Dr. He told me what it was and that he removed it easily in 15 minutes in a consultation. However, on arrival at the Hospital Clínica da Luz in Amarante, they charged €75 before the consultation. I entered the office Dr Paulo Morais saw the sign again and said he would have to pay €270 to remove it. In other words, I had not mentioned this before, not having gone there prepared, I did not carry out the procedure and I still ran out of €75 in 5 minutes to leave to find out the same and I lost a morning of work. 😔😪 The situation is regrettable, Dr. Paulo Morais deceived me well.

Review of previous review for the reasons I will describe, although I chose to maintain some aspects. Private clinic where many quality professionals work, however the entire management of this hospital seems to be based solely on traditional, and very clear, objectives: profit! An institution of this nature must, in my humble opinion, regulate its procedures by ethics, above all. But that does not always happen. I do not accept scheduling a surgery with a stipulated price, in prior consultation, and being presented with a bill that ends up being more than double that amount. I paid, it's true, because I didn't take anything that could prove what I'm saying here, even though I had a document at home whose code differs from the one presented to me on the invoice. But the worst part was how quickly the mini-surgery took place. I ended up not extracting all the "signs" (or warts, which is what they are) planned for extraction, thus maintaining a greater risk of spread. Furthermore, he planned to carry out the action through cryotherapy, and not through scraping, which involved a lot of blood loss, marks everywhere, the impossibility of leaving and other constraints. This was not told to me in the preliminary consultation. The way in which we are "deceived", because, in my opinion, that is what it is all about, always begins with an initial consultation, which is long and during which sympathy hides the intention of the true final charge, which, in my opinion, does not take place of the doctor's will, but of the objectives to which workers are currently subject. Here I leave my honest opinion, with the intention that anyone who has a few seconds to read it does not fall into the same "trap". Requiring clear documents, budgets, for example, that stipulate final prices, is fundamental and ends up corresponding to a right enjoyed by users. That cannot be neglected! PS: Oh, and the date set for surgery cannot correspond to an appointment, let's face it! We should be careful, because if we refuse to accept paying for a consultation on that day, the final price will probably reflect this disagreement, due to some other excuse...

Incredible......I waited 70 minutes to be seen by Mr. Doctor José Miguel Freitas! I ended up giving up on the appointment as I was still waiting for them to call me! My Time is as precious as yours..... I will not use your services again!!!!!

What a wonderful hospital. We had a pre-operation visit today, and from the reception to having our nurse consult, blood tests and X-Rays done, each and everyone we saw, were so kind, and explained everything in detail as to what was going to happen step by step to make us feel as comfortable and relaxed as possible. I highly recommend this hospital. Thank you 👍

Referred by Luzdoc to Urgencias on Tuesday 31 October. Everyone we encountered was extremely helpful. Special thanks to Dr Issy and Dr Pedro who reassured me with their professional competence. Nursing staff were very caring. Waiting in such medical circumstances is expected and inevitable. All staff spoke English without any hesitation, for which I am grateful as unfortunately my Portuguese is not to that level. I thank everyone for their assistance and treatment.

Very nice people and very professional doctors at this hospital so the 2 stars are for them. I had a cut in my lip and needed stitches. The very friendly Dutch speaking doctor put in 4 stitches. Good job. But than came the bill. The treatment took 15 minutes, sedation and stitching. The bill: 1100 euro. A totally excessive amount of money for the work done. 2 Years ago I was here also for 6 stitches in my face and than I had to pay around 350 euro. There is something seriously wrong in our society if you wanna make that much money over the backs of people that need treatment. HPA, you should be ashamed. To the CEO of this place, try to look in the mirror and say out loud, 4 stitches 1100 euro, and than keep a straight face.

I've just had a stay in Goring Hall Hospital for a hip replacement. The surgery was a huge success, and the level of care from everyone has been second to none. The rooms are private and very comfortable, the nurses are all amazing, and then the catering service from Granny Vivian is the icing on the cake (so happy and friendly, and each course served individually to ensure the food is fresh and warm)

Sally and Stephanie were both very professional and very friendly. Treated me as a normal intelligent human being, which was appreciated. And the blood test was sensitively done!! Thank you I can’t see how to write another review! So am adding to this one. Had my hand surgery yesterday, and it was made almost enjoyable! Lizzie was great and looked after me without fuss. What can I say about Granny Vivian?! Everyone needs a Granny V. When I said how much I enjoyed her tea, she brought me 2 more (very welcome!) mugs. Just delightful ❤️

I've recently had a knee replacement at Goring Hall Hospital. Whilst on my stay on the ward I was served my evening meal by Granny Vivian from catering. What an absolute delight this lady is. So thoughtful and caring to the extent of bringing the starter out first and following with the main course so it didn't get cold. She had a wonderful smile on her face but still remained very professional in her service. An absolute joy.

Everything was perfect nursing staff very friendly and helpful. The ladies who arrived with tea and toast and also lunch were so friendly too. Thank you all for your care and attention. Merry Christmas to you all.

Highly recommended! From my first initial consultation with Mr Nicol who was extremely helpful and nothing was an issue to getting my surgery done. When arriving at the hospital in the morning I was welcomed and put at ease instantly. It was very reassuring and helped calm my nerves that Mr Nicol popped in prior to the surgery and explained what the procedure would involve and answer any questions. It also helped Andrew the anaesthetist popping in beforehand to chat things through. The staff are all very friendly and helpful from the admin staff, catering staff, domestics to the theatre staff , physios and those on the ward. There are too many amazing staff to mention individually but a big thank you to Donna in recovery and Lucy on the ward. I wouldn't hesitate on recommending anyone to use King's Park Hospital. Definitely 5 stars and higher if there was the option!

As someone who has never had surgery before the guys at Kings Park Hospital put me at ease right away. From the moment Emma met me to show me to my room Emma calmed me down. Hannah looked after me also and continued the great care keeping me at ease at all times right through to walking me to theatre and then the after care. The surgeon and anaesthetist both visited me prior to the op and again explained everything and had me in good spirits going into the op which for someone who was terrified of this day they done exceptionally well. Walking into the theatre everyone was so nice and helped ease my fears. The whole team who looked after me deserve a mention but there were so many. I wouldn't have any hesitation using Kings Park Hospital again should the need arise and would definitley reccomend them. Great service, great team keep up the excellent work. And the foods great too!

Everything about my experience at Mt Alvernia Hospital was first class. All the nursing staff were brilliant - very professional, caring and thorough. Nothing was too much trouble. The hospital was spotless.

I want to share my experience at Mount Alvernia hospital. I have been cared for by sister Daniela who has been truly first class in every aspect of my care. She is caring and knowledgeable and took very good care of my wound. I can’t recommend her highly enough.

Had a caudal epidural at this hospital yesterday. The care and attention that I was given from start to finish was exceptional. All staff, from reception, catering to nurses and theatre were wonderful. So kind and genuinely caring. Have been to this hospital 3 times now and would absolutely recommend it.

Recovering from a total knee replacement and could not have been in safer hands than at Beardwood. All the nurses who looked after me were a credit and nothing was too much trouble for them. I was very well looked after and I am sure will recover more quickly as a result.

Everyone from the receptionist through to the surgeon made my stay a brilliant experience. The nursing staff (different on all 3 days) were nothing short of being Angels. The catering staff 1st class. Please note your full English breakfast was excellent. The night shift team were brilliant, nothing was to much trouble. Overall a 1st class performance in my opinion, thank you so much.

Great hospital where I was well taken care of during my ankle surgery. The only slight criticism is please wait after knocking before entering the room, a couple of times the person came in straight after knocking when I hadn't given my consent, one time I was not dressed. Other than that I had a lovely stay and everyone was really friendly and nice.

I had the great fortune to have surgery and a 2 night stay at The Chiltern Hospital as an NHS patient. The whole experience was exceptional, I could not have asked for more. Surgery is never without stress, and every single member of staff could not have done any more to take care of me. Many, many thanks.

Amazing staff were fantastic couldn’t fault the whole experience. Now recovering hoping to make a full recovery. Your Nepalese nurse staff member I think Called nella was particularly thoughtful and amazing. Thanks

Service was amazing start through finish. Staff took the time to make sure I was completely comfortable throughout. My nurse Ram, surgeon Mr McElroy, physio Kate, antithesis Dr Bakhshi and all the other staff I interacted with on the floor were extremely patient, friendly, knowledgable and accommodating. Not a bad word to say, everyone made my stay at chiltern as comfortable as it could have been. Thank you

"Our experience with Nurse Tatiana was exceptional. She demonstrated genuine care, attentiveness, and professionalism in looking after our son. Her compassionate approach and expertise made a significant positive impact during a challenging time. We are grateful for her outstanding service."

I was really pleased with the care I received when I was in for my gastric sleeve with Aruna Mungasinghe. He was an amazing consultant who I trust and respect. He had a brilliant bedside manner and made sure that I was fully informed on all decisions. My surgery went really well and I’m excited for the future now. I would also like to make a special mention to Nana who was my nurse on the day that I was admitted/surgery. She really put me at ease. All of the staff from nurses to doctors to porters to cleaners were so friendly and all had a sense of humour which really helped me as I was alone due to the distance from my home to the hospital. You made things so much easier for me. Thank you

I recently visited The Clementine Churchill Hospital for a neurological consultation, and I was thoroughly impressed with the exceptional service I received from the staff. From the moment I stepped into the hospital, I was greeted with warmth and professionalism by the staff. The check-in process was efficient and seamless, and I was promptly directed to the neurology department. After my consultation, I visited the pharmacy department to fill my prescription. The pharmacists and phrmacy technicians were equally helpful and knowledgeable, ensuring that I understood the dosage instructions. They treated me with respect, compassion, and genuine care, making a challenging situation much less stressful. I would highly recommend this private hospital to anyone seeking quality medical care. Their commitment to patient well-being is evident in every aspect of their service. Thank you.

I wanted to take a moment to express my heartfelt gratitude for the wonderful reception (Fiona) she provided at Harbour Hospital professionalism, warmth, and attention to detail made a significant impact and contributed greatly to my experience at the Hospital Here ability to manage everything so seamlessly and with a smile was truly appreciated. It's people like Fiona who make Harbour Hospital a place of excellence, but also a welcoming and supportive community. Thank you Ihab Elsamannoudi

I wouldn’t want to go anywhere else. From registration to leaving everyone was amazing. They always are. Mr. Hilton is so nice, as is Dr. Wee. My nurse was Alison, I think. All the staff are just so nice and happy to chat and have a laugh. I hope I don’t have to go back, but if I do I know I will be looked after and happy.😘🥂

All the staff were excellent. They were friendly and incredibly supportive. From the consultant, Mr Harvey and anaesthetist, Mr Snow to all the nursing staff - particularly Karina, Margaret and Sally - there were many others, Vanessa, Abby and Bernard who all took such care. I felt very looked after. Thank you.

Claire was excellent and most attentive. All the staff were amazing. The rooms are lovely (albeit a bit noisy road side but I was a day patient so didn’t matter). Theatre nurses were so kind. Ms Rajeswari saw me before, immediately after and before I went home and was most reassuring. Anaesthetist K O’Connor kept me chatting while putting me under so I never had any stress or tension. It was overall an amazing experience and makes me grateful for my private medical. Thank you all. Down to the sandwich and tea. Everything was perfect and ran so smoothly and got a phone call 9am next day to ensure I was ok. Thank you.

I was so impressed with my care at Princess Margaret. Every single member of staff I encountered were absolutely fantastic. Right from the receptionist on my way in, then the porter who showed me to my room, the lady who took my lunch order and then of course all of the HCA’s, Nurses, Theatre Practitioners etc. Miss Predolac was a star as always and my anaesthetist was also great at putting me at ease from the get go. Unfortunately I’m rubbish with names but I would like to do a special mention of the breast nurse - she was absolutely fantastic and tipped my experience over the excellence edge. Thanks so much.

The staff were all very professional and caring. The hospital was exceptionally clean. I was very pleased with the standard of care, it made the treatment less concerning. The post treatment call was also very reassuring and helpful. Thank you all.

Following on from my left elbow replacement I had all of my post operation physio carried out by Hannah at the Sloane Hospital in Beckenham. Hannah was very attentive, understanding of my limitations, listened carefully, managed and monitored my progress and was very warm and friendly. I would highly recommend Hannah to anyone else who is considering using a physio. Wendy Dobson

Everything about my day surgery was absolutely perfect from the moment I arrived until the moment I went home. In addition to being very skilled and professional, every member of the Sloane Hospital team were kind and caring. I never thought I would feel 100% relaxed on the day of an operation. I would highly recommend day surgery at Sloane Hospital to anyone who needs it.

Alison, Becky and Anne were amazing and made me feel comfortable. My anaesthetist and his assistants made me feel extremely calm going in to my surgery too. Andrew J Prior did a great job it couldn’t have gone better. Very grateful!

My patient experience was 10/10. All the staff were professional and caring. I felt well looked after while I was an in patient. I felt the surgeon listened to what I wanted and so far I am really happy with my results

Cannot fault a thing. From admission to discharge I felt safe and cared for. Everyone I encountered was friendly and professional and made me feel at ease. My consultant Mr Hinduja was exceptional. The hospital has a warm, welcoming atmosphere and is outstandingly clean. Thank you all and special thanks to Nurse Jane Bracey for taking such good care of me.

Overall experience regarding my stay was first class, all the staff was very helpful and professional. The hospital was very clean and the food was nice. I have no complaints about my stay and would highly recommend it anybody. I honestly can't think of anything they could of done better.

From the moment Isle of Wight NHS transferred my care to The Hampshire Clinic, the level of communication and care was excellent. I was kept informed every step of the way with extra care and thought about the length of my stay and the need to travel to and from the Island to Basingstoke. When there was an unavoidable delay in my operation, the whole team ensured that it was rescheduled and happened within 12 hours of the original time. When I responded badly to the anaesthetic, the night team were kind and patient, keeping me hydrated and comfortable until I could tolerate fluids. I received outstanding care and feel fortunate that the NHS referred me after being by in their waiting list for so long. It has made me seriously question the benefits of private hospital care and should I need treatment again in the future, is a route I would definitely explore. Thank you to Mr Sethi and the whole team.

I have always had nothing but the best care from all the members of staff at The Hampshire Clinic. They are all , Friendly, approachable , knowledgeable in their field, and caring. I've stayed in hotels and had less satisfactory service.

The staff , nurses and receptionist are all amazing and super friendly . My consultant DR George Goumalatsos is just fantastic . I have had a previous surgery with him in 2019 and I honestly feel I couldn't have asked for a better doctor . I know my road isn't closed just yet as awaiting on some rest result , but he has reassured that we will do another surgery once he has my test results back and help me feel like a brand new woman and free me from this horrible disease. His knowledge is just amazing. Thank you to all at the Hampshire clinic for the great work .

From entering the Woodlands Hospital to leaving I was treat with the utmost courtesy. Though my needs were few, they were no problem for the staff. My operation went down 1, 2, 3, just like they told me. If I need any surgery in the future I would return to the Woodlands Hospital.

I was very satisfied with my treatment. The only minor criticism I would make is regarding aids to take home after my hip replacement. My letter indicated that there would not be any but I was offered a raised toilet seat when leaving but I had already bought one thinking that none would be offered.

I was looked after from the moment of walking in, taken to my room, the staff were brilliant and explained everything. Your housekeeping team were super, they gave me a choice of food and all was there when I returned from theatre. The anaesthetist and consultant took time to talk me through my procedure and expectations and answered all my questions. I had a very positive experience. Thank you so much for looking after me.

My wife has had a shocking experience. She had surgery moved over 4 times, paying for services she never received and when complained was only offered partial payment as a ‘goodwill gesture’, yet over a month later, Spire continue to earn interest and withhold the funds. Their response after agreeing to partial payment is to ‘seek legal advice’. They do not value their patients at all and continue to ignore emails. Disgraceful service.

My dad had his total knee replacement on Saturday 21st October at Spire Bushey and I have many good things to say and some special thanks to certain people working there who made the experience a positive one. My dad was diagnosed with arthritis over 15 years ago and told he needs a knee replacement in his 50s, but he held out mainly due to fear and decided he would rather walk being reliant on just one leg then get the other replaced. Fast forward to present day where my dad is now 69 years old we then met Dr Paddy Subramanian - he was very positive, informative and honest and my dad felt very reassured and confident in him, as did I - I wanted by dad to be treated well and also believed Dr Paddy would take care of him and we decided to go ahead. Dr Paddy in fact saw us twice as my dad started getting nervous and needed some additional reassurance and Dr Paddy certainly gave us that second time round also. He was very generous with his time The day of surgery came and we arrived at Spire reception and were escorted by Gary Mullins who was a very friendly and kind gentleman and gave my very nervous dad reassurance. It was a comforting start to what was a very nervous day and the service Gary provided was much needed as he was the first person to start our day. This kindness and comfort continued and didn’t stop with Gary- the nurses Herald and Jessica who worked in the Lea Ward on Saturday 21 October 2023 made the whole time spent in room 35 so comforting. They were very very kind, professional, personable, reassuring and took such FANTASTIC care of my dad. Two of the best nurses we have ever come across. Every patient / hospital needs a Gary, Jessica and Herald - 3 people I imagine any patient would instantly feel better by To anyone nervous about knee replacement - don’t be if you’re getting it done by Dr Paddy. My dad was terrified of getting this knee replacement for years and as was I for him! We had all sorts of nightmares including of him waking up mid surgery and seeing/ hearing / feeling the procedure. I unfortunately can’t remember the anaesthetists name but he did a fantastic job at providing the perfect amount of sedation. Its very early days for him as it’s only 2 days after surgery and there’s a long rough road to recovery and lots of work to do day in day out but far more positive now. The knee replacement surgery itself is rough when you think about what they are actually doing - but the reality was that although that might be true, it turned out to be the best and most comfortable surgery experience my dad has ever had. He woke up from surgery in a pretty good state and far better then any of his previous surgeries My dad was in room 35 which was a lovely room. Very comfortable, nice room with a nice bathroom. The hospital itself was extremely clean and nice also. The food was great and whoever prepared the omelette and crème brûlée did a great job as my dad really enjoyed it Also additionally, the Spire Diagnostic centre is where my dad had to go before surgery during the lead up for his checks. This place also gave my dad reassure and confidence for the surgery because the diagnostic centre is extremely impressive - very state of the art and the staff also great. Unfortunately I don’t know the names of the staff that did his tests during his first pre op assessment there but they did a great job Earl was the final person we saw during our stay there, he was super kind and friendly and his kindness left its mark I am a very grateful daughter. We were so nervous before but now so thankful to all those mentioned in this review Thank you Dr Paddy & the team that were all there in theatre with him for your expert work, thank you Herald, Jessica, Garry, Earl, Kwasi , the physio team and Spire Hospital Thank you all very much! Please pass on my thanks to all those mentioned in this review

Unfortunately in June 2021 Spire Bushey Hospital almost killed me. I had an operation there with an over night stay and there was a complication after surgery that was completely missed by the nurses and doctors during my over night stay despite me showing clear symptoms from the moment I came out of surgery. I was rushed to an NHS A&E 1 day later after being discharged from Bushey Hospital with in severe septic shock needed an emergency operation and almost died this followed a very agonising 3 week stay in an NHS hospital. Then Spire did their own internal investigation and got that wrong. Firstly they sent me the wrong patients details so I actually had someone else’s information of another person who had complained. Then they stated that a complication was ruled out when it wasn’t and stated all my observations were normal which they weren’t. They said I was sipping fluids fine but never measured that I was given a black opaque jug of water which was changed far too regularly by the domestic staff so it definitely wasn’t measured. I raised a formal complaint with them which they have taken months and months and months to reply to and still have not responded despite me trying to chase the complaint. My surgeon at Bushey has been very helpful and told me he was very surprised that they did not even speak to him or approach him during their internal investigation so even he has found it shocking. You’re staff nearly killed me, they shared the opinions using confirmation bias to explain away clear symptoms of Spesis and there was not a NEWS score in sight. One nurse didn’t even know how to take a tympanic temperature (from the ear). The education of their staff post surgery is something they failed on their CQC report in January 2021 and it clearly put patients like me at serious risk. Please, please, please do you research when choosing a hospital for your operation because it’s so important to find a place with competent staff to look after you or your loved ones. Your life is at stake. EDIT: 03/10/23. I have responded to their message and emailed the address they have given. I have had no response.

Full professionalism.