Liver metastases treatment in 360 Oncology clinics in Europe

Had my appendix removed about two months ago only complains I have are in the emergency department I was told by one of the doctors I was getting surgery, he was then pulled out of the room by a nurse and never returned. When asked do I know what’s happening for my surgery later that night I hadn’t a clue cause the doctor never came back and told me what it was for or when. The nurses on the ward when I went up where amazing looked after me so well really reassured me not to worry. The nurse that took over their shift after was out of surgery was completely different I had gotten sick after coming out of surgery she left the sick bag on my table the entire night along with the blanket I had gotten sick on, I was too unwell to even realise I had been sleeping in my sick the whole night. The next nurse to take over her shift had not been too impressed with me for not throwing the sick bad out or the sheets even though my iv was attached to the bed so I couldn’t physically move from the bed to do anything. It was only these two nurses that made my experience bad at the beacon as I’ve been before for a separate issue and it was absolutely amazing. I would recommend their hospital and I wouldn’t let them two nurses stop me from going to them again, but I would say it really did make me feel worse especially spending so much money to stay and be in their care.

As an American who has always been treated at the top clinic of Mayo Clinic my entire life I was scared to death to experience healthcare anywhere else. After breaking my foot I’ve been pleasantly surprised by how great the staff is here. The nurses, registration, consultants..everyone. I feel a lot of comfort after being seen here now multiple times and having surgery. It’s a different process than I’m used to but that’s a learning curve on my part. Thank you to all the staff for putting my anxiety to the way side.

Just back from taking my elderly mum for a CT in the Beacon Hospital. Lauren in radiology reception was fantastic with her. She was clear, helpful, friendly and very patient with with mum. CT staff were fantastic and efficient, meaning we were in and out in no more than 30min.

This clinic is very poor, you are dealt with like you are a sheep and made to feel like you are another number to make cash from. They provide no explanation and point you towards the most profitable procedure not what's best for the patient. Once admitted the care is lacking and hygiene poor, they only gave me a bed for ten minutes after surgery before whisking it away and plonking me on a wheelchair in the so called "holistoc room", they had no intention of making it a place you would want stay, clearly once they have there money they boot you out to get the next paycheck in. Highly recommend going elsewhere where you may get treated as a person.

Doctor and nurse in emergency room so nice to me, also mri staff lovely.

Very futuristic and beautiful clinic, was leaving somebody else off but even know visitors were not allowed at the time of posting, I was able to stay through the check in process. Staff were very friendly and always had time to help. Dinner for patient was presented by a menu, and you got choice. I would highly recommend this hospital/clinic for anyone who needs urgent help. There is also an in-house Chapel, pharmacy and small shop.

Incredible experience from start to finish. Appointment time 230. In doctor's office at 235, out on the road home by 345. Staff extremely friendly. Could not have asked for better. Also exquisitely clean. 10/10

Overall, not a great experience and wouldn't use them again. I went in for a heart ultrasound, stress test and a plaque test. The stress test was a nightmare. I was put on a running machine with a face mask. I kid you not. I was forced to undergo a stress test on a running machine where I could barely breathe. It was an horrendous experience. I really thought I was going to have a heart attack there and then on the machine as they increased the stress on my heart. How they could expect to get accurate results based on that is beyond me. I paid on the day and shortly afterwards got an additional bill....then another bill. I still don't know what the additional costs were for were for. I couldn't work out the statement that accompanied the bill as it was overly complicated. I went to my doctors a few months later about another minor matter and though it might be a good time to discuss my tests. He didn't know what I was talking about. He'd received nothing. I tried ringing radiology several times and it always went to voice mail. The receptionist told me to send an email which I did. I wrote an email and I did receive a reply saying they would send out one of the test results to my doctor but wanted his address. This was odd as my details and those of my doctor were on my initial induction form. I explained in a replying email that there were several tests...not just one and could they forward them onto him as well....nothing. No reply. I've never heard anything back and at this stage have given up trying to get my results posted out. I really would not recommend them based on my experience.

Had an unfortunate accident which brought me to the ED. The receptionists were very efficient and very pleasant to deal with. I was so fortunate to have had Dr David Foley looking after my case, he was extremely empathetic to my predicament and made me feel at ease at such a stressful/painful time. He referred me to Dr Stefan Byrne in Orthopedics who dealt with me very promptly, he was very professional. I left confident in his care and thankful for the kindness of his receptionist. Overall for such a traumatic time I was so grateful to everyone for making it that bit easier.....except for the pay for parking machine which refused to give a receipt one day and also refused to give my ticket back another day after paying

Fabulous GP service!! Especially Nadia on the front desk. She always does her best to help/accommodate you.

I dont know where to start, my problem is with the reception 1- I did blood tests for pregnancy , and no body notified me and when the results appeared I booked an online call with a doctor who completely ignored me and did not call. 2 - I registered for maternity care with them and after I delivered my baby they told they lost the application and I had to come over and refill it again or I will need to pay for the 2 and 6 weeks visit which should be free. 3- 5 out of 10 times I call them to book appointments they dont answer. 4- one time I went for a gp visit and I paid and when I left the reception lady called and and asked me to pay again she told me she cant see my payment.I had to send her the invoice and bank statement to convince her!

Great service with very caring staff - We joined about 6 months ago as we had a newborn. Great service and always take time to listen to what you need and will always do their best to fit you in for an appointment. Highly recommend!

We had the misfortune of Dad being referred to the care of plastic surgeon Catriona Lawlor at St. Vincent's Private for stage 2a Skin Melanoma. She was medically negligent to my father in that she didn't carry out any regular post care checks after the primary treatment. I asked her why and she came up with lies regarding covid, despite the National Screening Service telling me that there were no restrictions on cancer checks at the times she claims she didn't check my father for his own safety. She is a liar. My father again had the misfortune of coming under Prof. John Crown (or Professor Clown as we came to know him due his ridiculous and aggressive outbursts) once cancer progressed. He delayed my father's cancer treatment by 2 months because he wanted to conduct tests to identify the correct type of immunotherapy, despite these results already being available from 18 months prior. He put my father under 3 unnecessary and risky biopsies, one of which was a liver wedge section performed by a liver transplant surgeon. There were also 4 MRIs indicating stroke in this time, we're told most likely due to the spread of cancer. It took 4 MRIs and 7 weeks from 1st MRI in the care of St. Vincent's Private before my father was referred to a neurologist for tests and appropriate medication. At one point my father's nutritional supplements were withdrawn without discussion with my father, nor us. He was put into a private room and Professor Clown told me to expect the worst within the next two weeks. I immediately requested nutritional intervention and this was given. My father survived for over a year after that. Prof. Clown then tried to discharge my heavily dependent father onto my mother to which I refused to do without additional help outside of basic HSE home package. Prof. Clown's only option then was to leave the medical team, for which, he called my mother and sister into a meeting and accused them of being abusive because at that meeting they queried his treatment of my father and why no regular checks were done on my father. Prof. Clown claimed no checks were needed earlier but then said he never stated such at this meeting. He went on to send an email from the ward email address claiming we were abusive and threatening. For original treatment under Catriona Lawlor my parents were sent incorrect bills for which the finance department said they would fix. They never corrected their mistakes and a bill for €30 was sent to the debt collector for arrears. After my father left St. Vincent's Private there was a shortfall of €13,000 because VHI didn't cover the private room for my father in which he was placed to die prematurely. To this day no bill has been sent despite my queries to Paula Ryan and Dr. David Fennelly (took over from Prof. Clown, another member of the circus). We all know that this is due to their medical negligence. Be extremely careful if your loved one is under the care of this hospital. Private healthcare is completely unregulated in Ireland. Should any doctor in this hospital mess up you are on your own. The doctors are contractors and legally independent of the hospital itself. The hospital will not investigate and neither will the Ombudsman, HSE, Dept. of Health, etc. VHI covered 6 months of care in a private hospital for my father. I appealed to the management for extended care and treatment due their medical negligence. This was refused and Dr. David Fennelly put pressure on my father to choose the hospice for further care. I had to email Fennelly to take pressure off my father and give him space to decide. He was cut from the same ilk as Prof. Clown. My father survived 9 months in the hospice without any follow up with scans or care of an oncologist nor neurologist despite our requests to Dr. Fennelly for a plan of care to be ongoing. This hospital is unsafe and completely disorganised. Should any of the above be untrue I look forward to their legal letter for defamation but I know that won't happen because my defence would be the truth which they know themselves.

I am writing to express my deepest gratitude for the exceptional care and expertise provided by Dr. Anthony Stafford during a critical period in my life. Dr. Stafford's remarkable skills as a surgeon not only saved my life, but also transformed a terrifying situation into a remarkable journey of healing and recovery. Facing a life-altering medical issue was undoubtedly one of the most challenging experiences I've ever encountered. However, Dr. Stafford's accurate diagnosis and prompt action gave me the hope and strength to overcome the ordeal. He demonstrated an unparalleled level of professionalism and dedication, reminiscent of a guardian angel who emerged in my life precisely when I needed him the most. What truly sets Dr. Stafford apart is his unwavering commitment to not only address the medical concern at hand, but also considering the broader implications for my overall well-being. His expertise ensured that the surgical intervention was tailored to minimize impact on my body, allowing me to embark on a path towards a healthy life. As a woman, the significance of his approach in prioritizing my health and recovery cannot be overstated. In essence, Dr. Stafford's impact extends far beyond the realm of medical expertise. He restored my health, instilled hope, and empowered me to embrace life with renewed vigor. Every step of the way, he exuded compassion and professionalism, creating an environment where I felt both cared for and confident in the journey ahead. I owe my gratitude and a debt of profound appreciation to Dr. Anthony Stafford for being the beacon of light that guided me through the darkness. His contributions to my well-being have left an indelible mark on my life, and I am forever thankful for his presence during my time of need. Regards, Isha

My sincere appreciation for the diagnosis, and treatment. I’m looking forward to getting back out there and living my life. The feeling of gratitude is so difficult for me to put into words. I’d just like to let all those working here know what a good job they’ve done. You’re a great team, thank you. John

Well I loved how I was cared for and treated by the staff, doctors and nurses but who actually loves being admitted to hospital. Both my grandparents passed away in St James after battling chronic illnesses. The hospital did a tremendous job whilst caring and helping my grandparents and myself.

After 10 hours waiting for be attended in the Ermegency Dep. the doctor kick me out saying it wasn’t an emergency and without a prescription. Next day I went to a private GP and they gived me a prescription and look after me very well. It’s the worst hospital I’ve ever visited and I had one of the worst experiences of my life. (Also I paid 100€ for it, thieves)

My mom just returned from the A+E, as a qualified nurse myself, I'm appalled at the treatment and medical negligence of the Doctor on duty working A+E. Not only did you mix up her name and confuse her for another patient who had the same first name, you failed to do your safety checks to ensure you got the right patient and confused my mom with CHEST PAIN for someone who was DRUNK, You then dismissed her anxiety and told her to just calm down!? You gave her no advice, no comfort, if the job is that hard for you and is causing you to treat your patients like this, you need to find another job. I'll be taking this further and making a formal complaint.

We had a very pleasant encounter with this hospital this summer. My father in law was hospitalized here for over a week and the staff and the hospital crew its absolutely amazing.You get answers at every single question you ask. Compare with other " so called emergency room" this one is a life saver. Yes its quite expensive but you get what you pay for. There is no attitude when you ask something and you get to be treated like a human, plus you get the treatment that you indeed need, not just random medications so they make sales. Thank you medpark.

My recent visit to Medpark Hospital left me thoroughly impressed. The entire team was amazing. Recomand

I really liked how professional are Dr. Cusnir Valeriu (Ophthalmologist) and Dr. Andronic Ana (Internal medicine). My experience with them was very pleasant. They answered all my questions and gave advices for treatment and health overall. P.S. Emergency Department Reception has the best personnel

Give a birth here on September. All employees were very professional, helpful and nice to me, during the birth and during the staying.

The Nurse Lady at the Evidence Pacientu was so rude, I was trying to speak in Czech even tho I understand just a little, she was literally shouting at me, while I asked how long after doctor is coming because I was going through a pain, She really doesn’t know how a nurse should talk with a patient who comes for a emergency treatment. It was such a bad experience.😕 No complains to the doctor, he was so helpful and Understanding.

The ophthalmology emergency service of the hospital, situated at floor 16, is quite bad,in the sense of the attention from the part of nurses and doctors, I went several times, and just two doctors from 6 where nice to me, I don’t speak czech perfectly and I was trying to make me understand talking in czech, majority of them didn’t want to understand me.... recommending sant Anne.. the crew there it’s seem more profesional and trying to find a solution to my health problem.

It would be nice to start doing something with the parking spaces, there are few of them, drivers stand where they shouldn't and block the passage of ambulances. The institution itself is great, but due to the ill-conceived parking for so many people, I give it 3*.

Good day everyone. I have been here for more than three days for radiation. And I am very satisfied with how the doctors are very kind in all respects and the nurses are the same. And they cook very well here, so I also thank the chefs or cooks who cook here and the kitchen support staff. And I also thank all the sanitary workers for their willing actions. It was great here. Thank you all.

The best hospital I've been to so far. The urology department has excellent nurses. Incredibly nice and helpful. Doctors are simply top notch. Thank you for a pleasant stay

Hernia operation. I had a hernia for years. It started to be worst so i decided to go for operation. Waiting time to get operated was 4 months. Not great. Not great ... I read somewhere it is result of cutting staff. Experience with the doctors was however great. I was operated by a young Female doctor M B (thanks again you are great and talented) I stayed altogether 3 days in hospital (one day before operation and 2 days after ) they removed 2 hernias, one lomparoscopy and one net stitching. The nurses were great and helpers too. I would have liked being helped to the door for exit process. I walked out with spinning head. Very very very bad experience was front desk administrative nurse. miss J. She either hate people or her job. Who knows maybe both. Her approach and the words used were conflictual and distasteful even if i was nice. Pain was very manageable 3/10

Crazy person on the line. Just not normal to talk to people like that. Why do you work in the hospital if you hate them so much?

I went to this hospital several months ago to run some tests. Upon trying to reschedule an appointment for a checkup, I was told that they do not accept foreigners, despite the fact I have Czech residency, and was referred elsewhere. The level of unprofessionalism is frankly appalling; it appears the staff at this hospital has forgotten the fall of communism was over 30 years ago.

Prumer

Emergency on sunday morning, professional servis, all in one place, x-rays, ultrasonic, labs, all pretty fast, nice nurses. Do not use nearest first toilet at ground floor, use the other one, check out the paper, otherwise... In general, best solution, if you need a help urgently.

Ok

The worst hospital I have ever visited, the staff is thinking that they can figure what problems are important and which are not. They just thought I have nothing important to work with, so just said to visit another doctor. The next day morning another doctor said that I should have come earlier 🫠 I hope they will be treated like they treat other people!

No complaint about medical stuff. They are kind and very professional as always, however woman at reception with red hair at that info point kiosk at entrance is very arrogant and rude not only to us but while i was waiting there same behavior with all other patients.

The worst hospitalization I've ever had. Mean nurses, no one wants to help, one time I was yelling for help from 16:00 to 20:30 to only be said to shut up. BIG THUMBS DOWN

Very disappointing experience. My mom fell very sick while on a bus traveling from Austria to Poland through Czech Republic. She fainted, vomited, had seizures and was unconscious for 40 minutes while waiting for the ambulance. Ambulance took her to this hospital, wasted time on checking her insurance instead of helping first and foremost, and made her wait for a check up for an hour in an emergency department. Later, after receiving medical help my mom felt very thirsty and asked for a glass of water. She had to ask several times different staff, and all of them didn’t bother to help and just said there is no drinking water available (however, my mom could see two bottles of water on a table and an electric kettle, probably the staff’s, but obviously they didn’t want to share). My mom felt dizzy and weak, and yet had to get up and go to toilet to drink tap water. Just after 2 hours of staying in the hospital the staff asked my mom to vacate the bed even though she still felt very dizzy and nauseous. Just a reminder: she was in a unknown city in a foreign country took off the bus because of an emergency medical accident. The hospital staff couldn’t care less, they just asked her to leave because according to them she already “got all needed medical assistance” and “ready to leave”. She had to quickly book a hotel room and leave. When she asked to help at least with getting a taxi, the staff again acted reluctantly and didn’t help in the end. Unempathetic, unhospitable and unprofessional. Me and my family members have experienced medical assistance a few times in several countries but never had such a bad treatment.

Definitely among one of the best teaching university hospitals in the Country, spacious, with a lot of subspecialities including cardiology, gastroenterology, ENT, etc..

Very efficient. Arrive and take a ticket then wait to be called. They take your details and then you are seen according to your needs. English is spoken.

Got my Covid (#5) vaccine at this facility. Vaccination center is located in building/pavilion E next door from entrance E7. Hospital is easily accessible via public transport/trams. The service and staff are very efficient. Dr. Mankovecky (fluent in English) and his nurse are extremely friendly and pleasant. Appointment is required and recommended for the vaccination services. I recommend this facility!

This review is for the ULZ department in this hospital. I went several days to the hyperbaric chamber. The team was the best one I've ever encountered in Czech Republic, doctors, nurses, technicians, everyone was nice, positive, polite, helpful, and dedicated. They took the time to explain everything to the patients, are nice and smiling everyday. For the first time I felt they loved their job for both the medical part and the human contact. Special thanks to Mila, the nurse who took care about me all along the procedure. Please do not change anything! And for the hospital in general please take this department as an example!

It’s really a very good hospital. As I don’t speak Czech, it may be a problem in some places. But here it is very good. It’s like an international hospital. Everyone from the reception to the examination doctors all speaks good English. There is no problem with being treated. And the waiting time is not long at all.

Doctors are quite busy but friendly. On the other hand, outside staffs are rude they dont speak english , if you are foreigners or without appointment its gonna terrible .

If you come here be prepared. I came for an infusion and left whit a thrombophlebitis. I waited 11 hours in the emergency and did not get any painkillers. I am working with my lawyer to sue them, don't go here.

One of the staff thought that I don’t know any czech and smiled at me while saying czech insults directed to me in the waiting area The worst hospital I’ve seen in my life The most disrespectful and least helpful staff team I have ever encountered They should focus on patient service, cleaning the hospital, and teaching their staff not to be absolutely disgusting and racist towards foreigners, Im really glad I didn’t get my treatment there in the end

Had a bike accident, broke my elbow and collarbone and got admitted to Thomayerova. Very satisfied with the entire treatment from arriving at the emergency until being released 10 days later, after two surgeries. I do speak some Czech but not enough for everything. Neverthless, all the nurses, doctors and other stuff were kind and friendly. We managed to get along using google translate and even have some fun while overcoming language barriers. Never felt as "they have to deal with another foreigner". I wanna thank everyone who took care of me at pavillon G3

Been there with severe lower back pain unable to even stand straight. I have been told that it will be some waiting time between 1 to 2 hours and i accepted that. After 4 hours i asked the nurses why noone from the people in waiting room have not been approached by a nurse or some explanation given to the waiting. The doctor was chatting all this time with the nurses ignoring the visible pain suffered by the waiting patients . Only after i raised my voice they decided to call me inside the cabinet for a check. This without carrying that a lady patient who was there before me was visible crying out of pain in the waiting room. The lack of empathy and respect i have never see before in a Prague Hospital. I did heard about horrible stories coming out from Thomayerova Hospital with some high profile cases on national television and i was hoping that after this some measures were taken by the ministry of health. Obviously there is business as usual. Avoid with all costs. Now i came to Neurology Clinic in Prague 2 and i feel better just by the kindness and empathy the staff have showed me here.

I got chest infection and I admitted in this hospital.i am not Czech and I don't speak Cezch at all.But almost all Doctors here speaks good English and Nurses hardly speaks English but they are kind and they know they job well,so no need to communicate much..Here Hospital food is on another level..each food design according on your diet and health conditions..thank you all the team members of this Hospital.🙏

I only visit the hospital emergency when it is very urgent, unfortunately I have never left satisfied. They didn't give me proper examinations, the drugs prescribed for inflammation in the body had side effects of "possible formation of inflammation in the body". If you have to call for the results after 3 days, you have no chance to call. When I passed out in the corridor, the lady from the cafe upstairs had to help me, because two of the sisters had a lunch break, so why should they help me, and the third one preferred not to see me. There is no point in solving anything with management - they will always turn everything against you and sweep it under the carpet.

Recently I took my friend from Poland to this hospital, the doctor demanded 3000 Czech crowns, explaining at the same time that if she was Czech, the service would be free. I’m wondering how much funding for the construction and ongoing maintenance of such a resource in the region comes directly or indirectly from EU resources?

Nice hospital, kind staff, there is a parking.

a hospital has it's own aura decorum. the medical staff here are really powerfull not obeying the rules, wich is one of the main building blocks of great morale here and the overall success rate here, where you are in a care of true proffesionals

I tried to contact them for several days!!!! I sent emails, I called to the reception and she redirected me to a wrong department. There they gave me another phone number but they don't pick up for 2 days!!!! Hopefully their emergency department works faster.

Unfortunately we had to visit Stomatochirurgic department on Sunday evening in emergency with our kettle nephew who had an accident and the tooth got broken. The nurse was very nice to us whilst we were filling up all the paperwork. Meanwhile doctor A. Ščerbová arrived and told us her opinion about the necessity to take out the tooth. We were worried to make the decision quickly and she was so nice and patient that didn’t mind to explain everything to our family friend (dentist) over the phone. Whilst the procedure started she was communicating with our nephew, explained him everything and shortly it was done. Really amazing experience and lovely professional, but still kind attitude of the nurse and the doctor. Thank you very much again!!! PS: there is massive car park with 50czk fee.

On November 21, 2023, I underwent knee arthroscopy. Heartfelt thanks for any help, care, advice and, above all, the professionalism of the doctors, nurses and staff on duty.

On November 24, I was at the emergency clinic. The approach of the nurses and doctors was very professional and humane. Thank you for everything and I wish them good health and patience in their demanding work.

I was there in the emergency room with my 1 and a half year old son when he cut off his belly on his finger. We didn't wait, they took us right away, there were wonderful nurses who calmed me down too. They played songs and sang to their son while they sewed up his finger, and there were also students trying to cheer him up. Before I left, they also packed bandages, gauze, etc. if I needed it at home. I was very surprised by the approach and I'm glad that I came across a great shift.

Today I went to ORL department at ST Michaels because of the pain in my left ear. While sailing on Danube we were just passing by and I had to run and jump in without appointment. Not only did the MUDr. Matúš Čentéš find the time for me, help me with spot on diagnose and best treatment, but he also went his way to show me where the pharmacy is, he took a few minutes out of his busy schedule to explain prescribed medicine. He is the true role model for his proffesion. Doc I hope you read this, I wish you all the best, may God bless you and keep you. Thanks again. Elmir

I needed immediate medical attention and they sent me away to another hospital 10km away because I’m am neither a policeman nor a firefighter

Hospitality perfect, the servis too. In different hospital they wanted to operate my hernia discs, i relocated here and in 3 days they fixed me up prkperly wothout operation. Thumbs up! Also food is much better then other hospitals and doctors are very friendly and will always properly explain whats going on and discuss various options for you. I will reccomend this hospital anytime!