Ventricular fibrillation (VF) treatment in 250 Cardiac surgery clinics in Europe

This hospital is more than exemplary in every respect, I would like to give it endless stars. Every single person who works there has been more than just loving and warm. I especially wanted to thank the station E 1.2 Tuscany. The nurses and carers there were more than just perfect. I could write an endlessly long text here and still not have said thank you often enough!!! You are amazing - the entire station ❤️ To all the people out there who need help with heart problems, I promise you won't be in better hands!!!!

Thank you for saving my husband's life. Without your commitment, it would have been too late. E01 is the best intensive station I have ever met.

Super friendly people

I'm having an operation today and the preparation is taking place in a nursing room, what a disgrace 😡 Apparently there is no room available from ward 1 to 9.. I was forced to stay in the nursing room for 2 to 3 hours without a bed, no toilet, no wardrobe NOTHING.. either , or the operation has to be postponed, I was told.. 😡 The band that is attached to the hand itself was used by someone else and was attached to me. I only noticed it later 😡 I freaked out 😡

The maternity ward is one of the worst departments in this hospital. The patient is accompanied by many people and they sit for hours with the woman who gave birth to her child, as if they were staying in a hotel, without caring about the feelings and well-being of the other patient who is under their noise and suffers from annoying noises. The bad thing is, when you talk to some officials in this department, they tell you that people have the right to visit their patients. I tell them that people have the right to visit their patient, but not with the patient to live in the same room.

I had my baby there on the15.09.2022 and I will recommend this hospital to everyone. Lovely midwifes. Maximum care I received from all the workers. I wish I could give more than 5 stars

EXCELLENT CARDIOLOGY CENTER DOCTOR. EFFICIENT BUT THE DEPARTMENT STAFF SERVANTS TO BE KICKED OUT X RUDE AND RUDE AN INDECENT THING THE ELDERLY ESPECIALLY TREATED BADLY. BUT NOBODY WHO CHECKS THE EQUALITY OF THE DISGUSTING SERVANTS. TAKE MEASURES FOR THOSE WHO CAN GO HOME UNWILLED.

They don't respect visiting hours. One piled on top of the other. First and last time I set foot in this kind of structure

Arrival at the emergency room with heart disease, pacemaker and thrombosis in progress, GREEN triage assignment and discharge (but return the following day for a vascular visit, the patient thrown here and there without hospitalization because "there are no beds"). The surgeon undertakes to anticipate access to the TAO, to date he has never responded (not even out of politeness). Hippocrates now seems like a distant memory of school studies......... It would be a pleasure to review this review in case something changes, but - given the trend - I doubt it.. Too bad!

Swedish healthcare in a nutshell. Low quality and racist doctors since free doesnt always mean better. If you dont want to die, travel to a nearby country for 21st century medicine. Also if you read the comments below foreigners all agree. Its only swedes who think their healthcare is amazing. They think that because they compare it to US and feel grateful its ”free”. If you have to wait weeks and months to see a doctor and get a proper diagnosis for even the simplest things; its not worth it and you can die, loose productivity. Its much better if its more expensive and quicker.

European exchange students. Broken finger. We were sent to a private clinic despite having the European Health Card. It seems easier that the pacient goes to a private clinic and pays and eventually and luckily gets their money back from their Social Security than giving them a proper treatment and getting the money from the origin country. Shame

Backward medical system even 100 times lower quality as much as Nepal Especially the old(head?witch?) nurse in emergency reception is killing patients slowly.

I had minimally invasive surgery and stayed 4 days. The nurses and doctors were all very friendly and helpful, the hospital and patient rooms were quiet, clean, and smelled fresh. I usually have a hard time sleeping in an unfamiliar place, but the hospital bed was surprisingly soft and comfortable and the nurses gave me something at night so I actually ended up getting the best sleep in years. Evening rounds came in at 10:30 PM and morning was 7:50 AM so my roommate and I got our 8-9 hours sleep and went home rested. Big thank you to all doctors and nurses at Albertinen Krankenhaus.

I was treated with high professionalism, and empathy @ the gynaecology department under the responsibility of Doctor Renana Schinker! I am happy to suggest her with confidence! As an expat living in Hamburg I felt @ this hospital less away from family and home! Thank you!

Came to Notaufnahme with racing heart, palpitations and chest pains with breathing issues. I wasnt sure whether it was serious enough considering how full the hospital was and i felt embarrassed to go. Nevertheless, i was treated warmly and respectfully during my long and expected wait (its an emergency room people, chances are someone is going to be sicker and more needing of help than you!) . The staff were under pressure with so many sick people and i was happy to wait. They found me room to stay overnight as the Cardiac Unit was full, and still i was treated respectfully and with dignity. I too am a foreigner, with questionable German skills but i try and found no racism as other have said. Im now in the cardiac ward and grateful that im being cared for. Still! Thankyou to lovely Notaufnahme Doctor, the Cardiac team, the nurses at 2A and also now up in 6B. Everyone has a sense of humour and are so friendly! I recommend this hospital 100% you are in good hands! Chill!

I am shocked at how mediocre and overrated this nationally famous clinic is. Even as an international, self-paying client my appointments in late 2022 were continually mixed up and, worse still, the 3 weeks of extensive diagnoses were inconclusive and they recommended cortisone for the pains throughout my body, claiming there was no alternative to this treatment. My pains steadily increased and at one stage I could no longer get out of bed without help. I finally visited a microbiologist in Hamburg who correctly diagnosed the cause, and with a simple change of diet I was pain-free within a week!. I am now completely off cortisone.

The worst childbirth that you could imagine! Unfortunately, we chose this clinic for childbirth. At the 39th week Dra. Laura Muñoz Saá said me, that labor induction was needed. Although we did not agree with this, but we trusted her words that everything will be fine and that it is better for me and child. The doctor assured only about the advantages of induction of labor. However, there was not a word about complications and possible consequences. Although everything was written in the informed consent. After the start of induction, irregular labor began (opening from 2 cm to 10 cm per hour). I screamed from pain and begged for pain relief due to excruciating pain. Everyone just said that I should breathe, and I will never forget the words of the anesthesiologist who came to install epidural anesthesia. He said "all women give birth, what do you mean you can't sit down for 2 minutes?" In those moments, I prayed that it would end soon and barely sat through those 2 minutes of hellish pain. After the examination, the doctor on shift told that the cervix was already fully dilated and the child was in distress. I was told that a caesarean section should be performed immediately. To go through hellish pain so that it ends with an operation is not the worst. The worst thing is when they start making an incision, and you say that you feel pain, just pain, and not the feeling that something is being done. In response from the anesthesiologist, I heard "don't make it up, you can't feel pain." No one but me will understand the torments that I went through and that left a mark on my heart forever. The most beautiful day of my life became one of the worst for me due to excruciating pain and a feeling of helplessness. When you beg for pain relief, which they still think about giving you or not, because they don't believe that you can feel such unbearable pain. The only thing that was at the highest level was the help of the nurses and the matrons with the child. Thank you very much for your work and help!

My parents have been getting treatment at this place since 2018 and since it's doors first openend then, the customer service and quality has gone down by a lot. They are taking on too many people and they are loosing sight of what matters most: the patient and their family. I lost my father recently and I am sure that his doctors at the CUN could have looked after their patient more in detail rather than making us wait for hours sometimes and the most difficult part was for my dad or me to get a hold of his doctors. The ER room service is also basically non existent. I will never use that Clinic again. Great doctors, latest Tecno but not attention to detail and bad administration.

I was lucky enough to be hospitalised here (you know what I mean) : without exception the doctors, nurses and auxiliaries were nothing less than superb. I thank them all!

Private hospital based in Pamplona and Madrid. It is worth making the trip to attend any of its specialties, which are not few. In my case, they have given us endless possibilities. All staff are attentive, they explain each intervention/treatment in detail and work with insurance. Everything is organized and they have professionals for everything. Appointments are usually on time, the waiting time in the room is short. There is a parking lot right in front. We will repeat and I recommend this clinic.

An incredible service, the best hospital I have ever been too. Bedside manner from doctors, nurses, and all staff is fantastic

Excellent quality services and precision !

My first experience of having an angiogram- the staff were very kind and helpful and always with a smile. It makes the situation easier to handle ! Thank you to Doctor Rosencher and his wonderful team !

Disorganized and borderline incompetent: i was sent back and forth between the 2 locations and found in both places incompetent personnel. They are unable to keep to the scheduled appointment and on too of all, no doctor is available to issue the report of the examination. Just plain incompetence, avoid this place.

Came here for an emergency with my travel insurance during my vacation on a Portuguese public holiday. We were received well and in timely manner.

My husband, Kevin, had spinal surgery on Friday 19th May. The care and skill of the surgeon, Dr. Ricardo Frada and of the team of nurses, auxiliaries and the physio on the ward- fantastic. The hospital is very clean and pleasant and the patients’ rooms have natural light and plenty of space. Even the food was high quality. We would both recommend this hospital very highly for spinal or orthopaedic surgery.

High quality hospital with quick response time and professional staffs

My wife and I have been going to this hospital for a couple of years. We have a family doctor (always late but doctors do have other patients with problems that need intervention, I like to think) speciality doctors for hematology, dermatology, gynecology and urology. They all have a specified amount of time to allot to each patient for consultations so sometimes it seems rushed but they have all been very professional and in almost all cases attentive and caring. The hospital is very busy and i think the receptionists do an excellent job of helping patients.

Mammogram and ultrasound checks everyone's helpful. Friendly and professional felt relaxed with all the helpful doctors .nurses and receptionistist would give them more stars 🌟 then five

Recepcionists who answer the phone are hysterical and rude. The worse!! The lady who answered to me and didn’t want to transfer to her boss or the person I called for, started yelling as crazy to me. Asking me personal information but she denied to give me even her name or transfer the call. I even advise her to take a valium and she hung up on me. Crazy lady

Excellent hospital, very well located and with great access. There is always parking. The level of care is excellent, both from the clinical staff and from the nursing staff and assistants. They usually keep to the schedules for both the exams and the appointments. Very clean and tidy. Very good facilities and with excellent means of diagnosis. I strongly recommend Works for almost all insurance I recommend

My experience was excellent from booking to the end! The staff are super attentive, good professionals, the facilities and equipment are in very good condition. Fast, convenient, in the best way possible! The password machine was broken, but the technician resolved the problem within minutes! It is noted that the management of the unit is carried out by the team that knows what they are doing. Thank you for such a good service!

Long live the privatization (commodification) of health! I had the first-person experience yesterday that you can't be sick on the weekend, or at certain times, because it might not be as profitable for the company. I don't understand where such a large chunk of the state budget for health goes, when a person happens to need medical services at 4:15 on a Saturday afternoon and the hospital is unable, or unwilling, to respond. I had to go to S. João to be seen, because while these leeches absorb taxpayers' money, local public hospitals are left without the means to provide an efficient service for everyone, without exception.

I have contacted hospital via email on 03.10.2023, to specify the price of chemotherapy course for my father. Today is already 30.10.2023, and I still didnt get any response. I am not a doctor, but I am sure that response for a people who need a chemotherapy course couldn't be around one month. In case you value the lives of your loved ones, please do not contact this place.

Arriving for the second appointment and waiting for an hour, again. I would appreciate it if the managers could investigate why there is such a significant delay each time. Additionally, it's quite challenging to get through on the phone; yesterday, I waited for 25 minutes on hold. This is very inconvenient. Next time, I plan to visit Cuf instead, as it's definitely faster, and their call response time is less than a minute.

The doctor and nurse is very kind to you, but didn't change the fact-if you don't have insurance it will cost you 100€ only for a appointment :(

I had the worst experience in care, I had an obstetrics consultation, and Dr.Ana Branco, who attended to me, was extremely rude, I felt offended, talked about my country of origin and even revealed the sex of my baby, without even asking. If you would like to know, you leave the room completely destabilized, I'm thinking like a doctor who treats pregnant women, doesn't have the slightest bit of empathy! It's a shame to pay so much for a consultation and go through a situation like this! I chose Hospital da Luz, because I believed that there would be excellent professionals there to assist me, especially at such a sensitive stage, which is often pregnancy! But I would give 5 stars to the nurse and attendants who were super friendly and attentive, the opposite of the doctor.

Good experience in the A&E but regular appointments get very delayed. The doctor was 29 minutes late for my appointment. Not a good use of my time.

Hospital

I had a horrifying experience with Manuela Soares. I do not wish to post my personal details here, but this woman should NOT be allowed to see patients. I filed a complaint and the hospital said they “investigated” but didn’t contact me or make any attempts to solve this issue. Better to be safe and go to Luz Hospital.

I've been to this hospital 4 times in 6 years and always had a very good experience (as good as it can be while sick or injured). Staff and doctors are friendly, speak English. It's well organized, services are pretty close to each other and we're given good guidance. The service coverage by insurance is excellent, I've gotten out of here with consultation + 4 exams done including multiple X-rays and blood analysis paying only 20€, while clinics charge 70 for a basic consultation. If anything, material seems insufficient: I've seen cleaning staff having to ask doctors for gloves and my doc's computer froze regularly, stalling the consultation ~15 mins.

Simply disgusting quality of service from the administration. I give them one star! Alternatively, the hospital management enter the kpi for their work. The more people you serve, the more your salary will be, because it’s unbearable, they do everything they want, just not their work.

I waited for 1h40min for an appointment and it got to the point where they wait was ridiculous, I had already had to cancel my next thing, and felt absolutely frustrated for coming all the way for a consultation, waiting so long to then desist as I don’t have more life to lose on this. The only reason I don’t give it 1 star is that the receptionist was nice and helpful and that the check in was easy. I don’t plan on going to CUF for help ever again.

They performed the surgery well. But was too expensive, they took far too long for a private hospital and they didn't explain costs. I cannot dispute the charges without making an account but I can only make an account by going in person. Not sure if it would be better than a public hospital in most countries

Just want money, no more than that. They told us to pay an amount of money regarding an appointment in the hospital and we already paid it then found a higher invoice to be paid later while we confirmed in the hospital several times that there would be no extra cost.

I was honestly concerned because of the overall evaluation and some unsatisfied customers. I visited this hospital recently, and I am satisfied with the services used. Everything was smooth. Everyone was nice and helpful, from the receptionist to the nurse and people passing by. I have nothing bad to say, but this hospital deserves a higher rate.

Here is an outrageous thing that happened to us at this hospital: My wife and I went to the hospital as she needed to be seen relatively quickly by a doctor. We asked how much it would cost and they gave us a price. We accepted, went to the waiting area, saw the doctor and went back to the counter to pay. At this point, they tell us a completely different amount (twice what they had previously quoted) and just say they made a mistake. We explained that we understood but that we wouldn't pay this new price as we based our decision on the previously quoted price... Especially since we waited 2 hours in the waiting room and they would have had the time to come and tell us it was a mistake at which point we could have decided to stay or leave. But they just did it after the fact and expected us to deal with it - I think that this is very very poor business manners. You can't quote somebody one price and then completely change after the fact and expect them to pay. Now we have just received a letter from the National Judicial system asking us for an outrageous amount of money because of this incident which was their fault in the first place. One of the worst example of how NOT to run a business.

To make appointment in this hospital is very hard. I was speaking with one person today, after 6 times calling and nobody responded!! Every time is like this. If you want to make appointment you should call in the beginning of the month, if you call after, they alreday made appointments. If you call first days in month the system is not working. The technician can't open the system?? Hey what is this?? If you can't make simple things, give the work to somebody else !!!! That's not normal.....What is working???? I need to make every month calls and calls. Worthless, they can't make for you even appointment.

I went there to give birth and it was a wonderful experience! From beginning to the end I felt heard, comfortable and taken care of by a very professional and kind staff. I have to mention specifically the nurse David de Sousa, who goes beyond his duties to make new parents feel secure. He is so helpful and always kind and highly professional. Also the nurse Angela Mendonca who is so passionate to help and make a great environment for the moms to be. Of course Dr. Paula Pinto, who was so professional but also kind and supporting during the whole process. Overall wonderful experience. Would highly recommend it.

Booked an appointment for 10:30am, by 11:45 I had still not been brought in to see the doctor. Since I took time from work for this appointment, I had to leave without seeing the doctor. There are much better private hospitals n Funchal that keep to their appointments. I recommend you go elsewhere. Da Luz is often a good option.

We were visiting Madeira when I got ear infection and had to visit emergency department. Service was really quick and effective. Everybody spoke english very well. Doctor knew what she was doing. If you are travelling and have travel insurance and need help, this is the place to go.

I have had dialysis here on 3 occasions and must say I wasn’t happy with the service here,my appointments always over an hour late and when I got back to the hotel the restaurant was closed thanks to the hospital.I’ve had two mishaps here with the staff when I come off the machine I bled really bad and no one rushed to help me.they do things in there own time and they never made me feel welcome and also a languages barrier here. I would never go to this unit again they do half of job.our nhs do a far better job than hcb Benidorm.

I came (with no appointment) for a dental X ray. The wait was only 25 minutes. The staff were very helpful. The hospital was busy but very clean.

I was admitted to HCB on Weds 6th September, for hip replacement on Thurs 7th Sept to be carried out by Dr. Barcelo. Unfortunately my procedure had unforseen complications which resulted in a predicted 4day stay extend to 9days. Apart from the anonymous blood donors without whom I would not have survived my operation, I owe a debt of deep gratitude to Dr. Barcelo and all the nursing staff on floor 2. The care I received was amazing, 24hrs a day. Once again ,thanks and gratitude from the bottom of my heart.

I was travelling from England on a motorcycle with friends to travel through the Pyrenees and the alps, it was the most beautiful sights I’ve ever seen then into the Black Forest, then I had a terrible accident and was smashed up badly, I was take by helicopter to university hospital where they repaired my broken bones, they saved my life, they were very good to me and I will never forget, I was in hospital there and back home for a couple of months, the end result I’ve led a near normal life, thanks to the surgeons who expertly repaired me, I will never forget,

i went for my yearly check but was told it cant be done if i do not have one of the 3Gs. i was told to get another appointment although the hospital websites states otherwise.

Every time I go there there is a different doctor. This time she spend most of the time typing away and looking at the computer. She was friendly but I got nowhere. For the past two years it's always the same. I have severe pain in my back and a few other parts but it's always a complete waist of time.

Very expensive and very unresponsive... the only hospital in Greece that doesn't send you the results of the tests if you don't ask for them or you don't go to get them yourself..! worst customer service ever

I had a constant pain in my intestine, went there and did all examinations, they told I had nothing, and I should seek psychological help. I went to another hospital and they found I had a big polypus inside my intestine and they removed it surgically. Finally I feel releaf after 1 year of constant pain.

A big scam, my girlfriend stood for just 4 hours they charged me 700€ , they said will check with my assurance and call me back , but never show up, they took more than 290€ for simple check up, while i have coverage from assurance 200€, the staffing is rude and they don t explain anything. Advice go to public hospital there they will take care of you and never ask for money. Such a shame , they use people health to get rich