Robot-assisted oncosurgery in 74 Oncology clinics in Europe

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good hospital, doctors and nurses are friendly

Helpful,polite, professional. Nurses and doctors are reassuring, humane. Believe it or not they even stand up for patients if one of their colleagues is being dysfunctional. You don't need to fight for your basic rights in this hospital. Thank you to the team!

I write this review in order to soften someone's experience of giving birth. Try to avoid Delphine as an assisting nurse while the birth. I understand the whole physical process itself is far from pleasant. There are manipulations which should be done by the nurse regardless the pain I get all that. But she was very brutal, unpolite communication wise as well. She also tried to laugh at me while I had to push. Happily my doctor cut her on it. Delphine, remember the name and try to avoid.

Clearly, one of the best private cliniques in Geneva with state of the art technologies, highly trained doctors and above all, tailored services to your needs especially when it comes to all extra amenities such as catering, accommodation, concierge and etceteras.

I went to this clinic for an emergency case and an ent (ear, nose and throat) doctor saw my ear and gave me an ear drop with a nose one. The staff was very friendly and helped me with English speaking. They even have the registration form in different languages. Great.

1. Nobody speaks English in the Information 2. They send me to have a corona rapid test to a apotheke/pharmacy a few meters away, while I was hurting 3. The doctor didn’t check my breathing, my heart pulses, my blood and yet he diagnosed me and gave me pills Well guess what happened after 3! I had to go again to another hospital because I was not able to breathe properly! The hospital must be shut down and this doctor needs to get fired! Thank you for your non-existence services!

The most unruled and random hospital in bremen you will wait long time and after that they will tell you all doctors are busy come next time and they also lost my documents and insurance they told me we cant find your papers and i just come today and i give my papers today how they lost it i really don’t understand.. i waited a long time till now they didn’t get my all documents that they already took it’s really bad hospital!!! 0 RATING NOT EVEN 1

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Was in Claraspital for air in stomach, I was given drip and inj in drip. Was told not to eat. What inj did they give me in drip that burned my insides from my mouth till my throat. If I eat or drink I'm in a lot of pain. Asked nurse why I'm not allowed to eat. Was told I'm having operation. Was there for 4 days without food or water. The doctor did not discuss it with me. The lady who went for operation day after I arrived never came back. I asked them where she is was told in another room. I think the Keller her. NO DOCTOR HAVE THE RIGHT TO DO WHAT THEY WANT WITHOUT DISCUSSING IT WITH THE PATIENTS. AND THIS WAS ONLY A DRS ASSISTANT. Dr told my friend she don't have blood, they will admit her to give blood in vein. When she went to spital she was given 2x document to sign which she refused after reading them. The document was to have stomach test from mouth and down. She was not given blood or Iron tablets yet she don't have enough blood the test results showed. When asked about it the dr told her it's ok. She can go home after staying in claraspital for 2 nights. How can anyone trust drs if they lie to people. PLEASE BE CAREFUL IM THINKING THEY ARE TAKING BODY PARTS FROM PEOPLE. After taking vaccine in Basel many people ended up in spital sick. Some cannot walk, some are bedridden. I must add that all the nurses was very nice to my friend. It's just that it's not nice for a doctor to lie just to make test on patient. 2022 I went to Claraspital for pain in my stomach. They did a scan after making me wait more than half an hour after the scan I got a big blister on my stomach. I told the Dr and was told it's nothing. I was very uneasy about it. There was something round on my skin. The dermatologist gave me 3 x cortisone injections but it never went away. Another Dr removed it by operation and there was something as long and thick as my small finger and was black in colour . What did they put in my body? I will never go there again. They only want to operate. The lady who was in the ward with me was so happy that she's going to get better after the stomach op. She was British. Unfortunately she never came back. The nurse was going through her handbag. It's a shame. What are they doing? Taking out body parts and selling them or reusing them like kidneys/ heart/ liver/ and so on. Please if you want to live do not go to Claraspital.clara hospital in Basel. In 2018 the Dr wanted to operate on me she tried to make me afraid telling me I will die if I don't have the op. They were giving me big doses of mofin till I stopped them. Today 2023 I'm alive, my stomach is ok by the Grace of God If you want to live DO NOT TO TO THE HOSPITAL. Every time I went there I was told OPERATE. NO WAYS

Great hospital, do all the truly necessary procedures, pretty good communicating staff and waiting time is ok. Running a hospital to this level is quite an achievement. Many thanks to the staff, it is reassuring to have you around.

Do not go here if you don't speak French. And also if you don't like being made fun of by the staff. They're not nice folks.

Barely any staff spoke english, some were even annoyed when we mentioned we only spoke english. Waited for 3 hours in the emergency department only to be sent somewhere else. Don‘t bother!

We visited Emergency of this hospital. As we don’t speak French we were treated like prisoners. Hospital staff including doctors pretended like they don’t understand us. My wife came from a different hospital where she was initially admitted but only received very basic care because this one is accepted by our insurance. Despite having severe abdominal pain she was told that she will not be given any attention and she must go back to the original hospital. Doctor Jessica Franchitti was extremely rude to my wife and shouted to her to leave. Nobody ever treated us this way, especially in hospital. We had no choice but to leave and spend a day in a hotel hoping that the abdominal pain will get better. After we got back home my wife was immediately accepted to hospital to do hernia surgery.

Efficient, quick & useful

One of the worst hospitals in the country. I went here for some blood tests and came out of the office with two broken veins because the nurse was determined to draw blood at any cost regardless of the severe dehydration that I was going through. Fast forward to the week after, I went back to get the results ( you need to go there in person because there's no such thing as getting them via e-mail in 2023!!!!!) I wanted to have a chat with the doctor who saw me thinking that she's going to explain what the results actually mean so that I can take approximate action. Because she wanted to keep the diagnosis a secret from me and talk to my mother this doctor refused to explain my results to me hinting that ' this particular test wasn't within normal limits'. I eventually managed to get my mother out of the office and asked the doctor for clarification and she refused to say a word. I keep wondering what happened to patient confidentiality?! . In the end I would say if you want to know exactly where you stand health wise do not and l mean do not visit this place. Another thing worth mentioning is that in the midst of a pandemic there is no mandatory face mask rule and everyone is left to move around freely in a highly contaminated building as they keep moving patients back and forth. Worst hospital ever, avoid at all costs if you value your health

The nephrology section is simply one of the best in eastern europe. The doctors are emphathic, patient, always double checking and well organised. This is the only hospital in Romania i trust 100% and would deffinetly recommend over private care.

I am feeling sorry that I am writing this review, but that's exactly how my care experience at Parkside - Wexham Park hospital was (September 2022). I must say that the single night I had to stay there after my surgery was the poorest care experience I ever had in my life, due to extremely rude nursing staff at the night. As I was shifted at Parkside, the nurse very rudely refused for my family to see me at all since the meeting time was just over. I understood the meeting time thing but shared with her that my husband had brought my three very worried, young kids to see me for 2 min, only because the Post Op nurse herself said they would be allowed to see me after I was shifted at Parkside 'as an exception' (reason because I was expected to go home after my day surgery but was admitted due to pain issue, so Post Op nurse said that this very short meeting would be allowed as an exception), however, the meeting never happened and my kids went back after waiting in the car parking for more than 1.5 hours. Well, at least I saw my husband who reassured the kids that I was fine. After my husband left, I asked the nurse how I could call someone if I needed anything, and she literally threw the bell on my bed. I was shocked!! and worried about spending remaining part of the night while facing such rude behaviour. Later on, when I requested the nurse if she could hold my hand for going to the toilet, she reluctantly did but asked me to hold the IV stand by myself with my other hand. I can't blv how being in the care profession a nurse couldn't understand how much pain a patient possibly can be in, literally within few hours after a surgery and still asking the patient to hold & drag the stand by themselves. All the night the two nurses kept making loud noise in the ward walkway, to the extent that it was hard to sleep at all. Every time, the nurse would come in my room and would take my BP and temp, waking me up but without speaking to me. None of the two nurses who I saw introduced themselves, I myself checked their names. None of the time, anyone asked me if I was in pain or if I needed any pain killer until I myself asked for a pain relief in the morning. The way I was treated made me feel that it was my fault that I was in pain and needed to stay there, so I had to tolerate the attitude. Never expected such an experience straight after a major surgery and while going through extreme pain. The next day staff were nice as well as caring, I got discharged in the evening next day and was so grateful that I didn't need to bear the same attitude again. Please improve the facility. A patient is already in so much pain and expects sympathy and care, not stares and rude attitude. Kind regards

Sadly our experience with Parkside so far has not been a positive one. My son's day surgery was cancelled 3 days before he was due to be admitted, with different staff giving different reasons. Not only are we disappointed at this, but we're also out of pocket due to the cancellation. A new surgery date is yet to be confirmed - again different staff have stated different things. Hopefully, if/when his surgery takes place I'll be able to change this to a more positive review.

Thank you to all of the wonderful staff at Parkside from every department each staff member I came across was friendly, approachable and I was treated with 5* service. Miss Burton, Mr Elkington and my anaesthetist Dr Justin Woods were so very professional, approachable and all had fantastic bedside manner. I am so pleased with the outcome from my surgery and more so the care I received during my stay it was above and beyond what I could have expected and would highly recommend my consultants and Parkside to future patients considering surgery.

I worked there about 3 years ago and can say that I am glad to have found another job. Personally, I always found the personnel key to be too narrow. On the intensive one there were 1 to 3 people caring for each other at night and on the ZNA 2 people were responsible for almost 50 - 60 people. That was just too much for me. Of course I was happy that the station management pointed out to me that I was too weak for this area, even though one of the employees there went into burnout. You also can't take a coffee break when she was around. Ok, the social room was more of a storage room. It's also great that the new employees were fully deployed right from the start without any training. Of course, they know immediately what to do in an emergency. Of course, I found it best to call the doctors to see who was responsible. It was also wonderful that we got a third service, after a doctor left, he was replaced by a nurse... for 1 month. Things also get interesting when you ask the students whether they want to start at the station, pretty much everyone said no. I'm curious whether things will be different in the new hospital or whether it will be a ghost hospital. I think either their hands are tied and they can't change such rigid structures, or they really believe that they are so great at KOFÜ. Anyway, feedback should be formulated positively, I hope I managed it that way.

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A good hospital the doctor is very knowledgeable

For more than 2 weeks I have been waiting for the laboratory results of my daughter who is less than 2 years old. “We will call you” was an important test since she has been there many times. Very irresponsible

very good hospital, helpful doctors, you have to wait longer for admission, but I still like it here.

Best Hospital I've ever been to. Friendly and qualified staff. Very Carina.

The long wait before taking the exam was compensated by the joy of seeing the nurse again who, of all people, made my week after giving birth wonderful. Michael's sweetness, professionalism and proactivity in 2006 always made me feel safe and pampered. I then saw her again for another operation that my son did many years ago with you. Last week my heart opened when I saw her and wanted to hug her.

Guest on the 6th floor. Impeccable ! Professionalism, courtesy and cleanliness at the top. Staying in the clinic for health reasons can never be pleasant but if it is absolutely necessary I would say that there could not be a better choice. You feel at home and above all safe. Compliments.

I did operation today. Till morning it was great. They told us we can go home at 14:00.but seems like they forgot me still here in the room… now it’s 17:30 still waiting the doctor pass by…. Till when we have to wait…. And when I came here to check for operation the hospital gave me the lettere for the operation, written if we want to pay before operation should be 3 days before, but we asked how much will be for the operation nobody reply….. I feel as private hospital and the end we paid so much money and I have no word to say such a bad organization…….

Reception and communication is terrible, I had to wait for an emergency for more than 2.5 hours because the reception clerk forgot to register me, TWO TIMES.

Ok!

Wxcellent Hoslital, one of the best in Romania, as well as from Bucharest. Very clean, tidy, professional doctors and nurses.

Ok

A real life saver!

I went there twice to get some treatment. Both of my problems were solved as quickly as possible and never bothered me again. Very professional staff. Not sure if they all speak good English, since I spoke Czech but they were trying hard to understand me, a foreigner.

I had a SPECT/CT scan and it was (virtually) painless and I was looked after briliantly. my only negative comment would bethat as there is a 3hour wait between the prep and the scan and the waiting room was not super comfortable for such a long wait,

Could not be in better hands. Had surgery under professor Andi Kavin and it could not go any better. Legend, absolutely professional and full of knowledge. The hospital team were exceptional. Margaret from the theatre (ICU) was exceptional too, her confidence and professionalism was second to none. Aldrin Reyes from the ward was also a true example of a real medical professional. I mentioned all these by names because sometimes it is easy to take for granted the little things that make a difference. A huge thanks guys.

Mr Petrou and the whole staff at the HSC were exceptional. The communication was awesome, the procedure faultless and the post-op care in the ICU and Cardiac ward were second to none. I felt my life was very safe in their professional and compassionate hands.

I would like to note the high professionalism of the highest category cardiologist Evgenia Nikolaevna Preis and the medical staff represented by Valeria Valerievna. At the doctor’s appointment, I received qualified answers and recommendations for further treatment. Thank you very much for your attention and sensitive attitude towards the patient during such a huge flow. Good health to everyone!

Congratulations to the entire wonderful team of the V.A. Almazov National Center on Medical Worker Day! Many thanks to all the staff of the 1st cardiac surgery department and the 4th cardiac intensive care unit for the wonderfully performed complex open-heart surgery, you gave me a new quality life! A low bow and gratitude to cardiac surgeons Dmitry Valerievich Bendov, Amir Nasirovich Ibragimov; anesthesiologist-resuscitator Oksana Valerievna, cardiologist Yulia Sergeevna! You are doctors from God, you have golden hands, you heal the heart with your heart! Be always healthy and happy! Sincerely devoted to you Elena Evgenievna.

I would like to express my boundless gratitude to you, Denis Aleksandrovich, the head of the department, and your team at the urology department, for the professionalism, attention, and emotional sensitivity shown in connection with my treatment and surgical intervention. At the department, the doctors performed additional, high-quality research using modern medical technologies, and prepared me for the operation. The unique operation was successfully performed by a wonderful surgeon, a doctor, as people say, from God - Evgeniy Sergeevich Gilev. And I had the opportunity to return to normal life, as well as hope for a full recovery. I am already at home and maintaining my health by following his recommendations. The operation was successful also because other specialists from the department also took part in its preparation and consultation. Many thanks to the doctors: Shelipanov Denis Aleksandrovich, Shanava Gocha Shakhievich, anesthesiologist-reniamatologist Anton Igorevich Pankevich, operating nurse Alena Andreevna Kuzmina and nurse anesthesiologist A.G. Meladze. Thanks again to all the doctors, nurses, Valentina Mikhailovna, who treated and cared for me, as well as for their dedication to their profession, for their selfless service to people, returning to them the most valuable thing - health. I wish that your dedicated work and medical research conducted by doctors will be duly appreciated by our state. Good luck to the whole team! With sincere respect and gratitude, Valentina Makara!

09/12/23 I came to pick up the child’s certificate for the pool. The result: it is impossible to get to the doctors. There are two pediatricians working for the entire clinic (one for newborns, the second in the office for a one-step certificate). At the nurses' station they send you without an appointment "on a first-come, first-served basis" - naturally, this leads to swearing in the queues. I waited for two hours, left with nothing, because people came in a stream by appointment. ))) very competent system, I'm delighted)

Good afternoon. I want to express my deep gratitude to the pediatric surgeon Nikolai Fedorovich Shchapov. Doctor from God. Saved my son. EVERYTHING EXPLAINED, UNTIL THE LAST WAS IN CONNECTION. THANKS A LOT. Yes, to all the staff that was with us. Thank you very much. The hospital is at the highest level, the staff is polite, helpful. The rooms are clean and comfortable. I really liked the service. Prosperity to you in the future. Nazarova M.B

Many thanks to the therapist, cardiologist Dmitry Yuryevich Shchekochikhin. Doctor with a capital letter, a true professional. When other doctors shrugged and did not know what to do, thanks to the doctor, he was able to carefully analyze the medical history and build a successful course of treatment.

Very good hospital with excellent services

Everything takes a lot of time. But overall this hospital is amazing. 1 kidney stone takes 4 months to remove. The employees, cleanliness, equipments are really good.

Terrible experience! I have been waiting with my friend, who we suspect had a stroke, for more than 3 and a half hours and all the doctors and nurses have been rude and useless. They have done the same test 3 times, and still not come back with the results from the blood test or urine test they did 3 hours ago. I am not a doctors but I am pretty sure she should have had a scan by now, and if this was a pre stroke we are essentially just waiting for the real one. Doctors are meant to help people not stress them out and watch Netflix while someone thinks they might be dying. PS. We only got a bottle of water after 2 hours even though we already asked in the ambulance.

My husband underwent surgery at this hospital. Superb vascular surgeon of world renown, hence going to Spain. Excellent surgery/surgical results and immediate post op care (first few hours) but thereafter care was appalling, too few nurses, alarm calls very slow to answer, food absolutely disgusting (almost inedible), private room not cleaned daily, towels/sheets not changed. Had to beg for sheets to be changed due to blood leakage from a drain and then had to wait and wait. Wanted more soap for the bathroom and was told the hospital had no soap! Administration is very sloppy and disorganised and manager ineffective despite complaining about the poor service. Only interested in taking the money asap. For self funding private patients I would never recommend this hospital (not even worthy of the one star I had to give). Bar the successful surgery and a very fine surgeon, it was dreadful and I would not want any patient to be treated as my husband (who is a retired UK consultant surgeon) was; it was a disgrace and way below the standard of UK private hospitals.

If I could give it a zero star I would. The client service is beyond bad, there is horrible management and is incredibly disorganised. I spend 2 hours in the building being bounced from floor to floor, department to department. All this to no avail. Furthermore, they scheduled a vaccine appointment for me to the 8th of August. When I arrived, I spent yet another hour in the building being bounced from floor to floor. Only to the be told the department that does vaccines is closed today. SO THEN WHY DID YOU SCHEDULE ME AN APPOINTMENT FOR TODAY. No one takes accountability, everyone shifts blame and no one ever has answers.

As someone who's Spanish is a bit limited, huge thanks to the two lovely receptionist's. They were able to give invaluable help, especially sorting out issues I had with DKV.

Care provided in a very professional and caring manner by the outpatient colonoscopy team. I felt an atmosphere that was both comforting for the patient that I am and relaxed among the caregivers. In a word: thank you.

Outpatient control examination with general anesthesia. The nurses and caregivers are top notch, very friendly and attentive. On the other hand, an anesthetist (apparently an intern) first pricked me twice on the top of my right hand, leaving the needles which a nurse then came to remove, before pricking my left hand to finally manage to the vein. Not good at all, we can say, and particularly painful. After the procedure, both my hands remained blue, swollen and very painful for at least 4 days. This is scandalous, especially if we consider the significant excess fees charged by La Protestante on anesthesia. Anesthesia alone costs more than €125, of which around €50 is reimbursed by the SS and €35 ​​by my mutual insurance.

I had to be hospitalized as an outpatient then in surgery in less than a week and both stays went very well. In the outpatient setting the nurses were very kind, attentive and funny (which is important in this kind of stressful moment). I was very well taken care of. For my stay on the 5th floor, everything went very well too! Thanks to nurse Catherine who was lovely to me, like a mother, who listened to me, made me laugh and took good care of me. Thanks also to the night caregiver who was very kind. Thanks also to the recovery room teams! And to the teams in the surgical theaters and the endoscopy suite, especially the nurse anesthetist who took care of me Thursday morning for my endoscopy, she really listened and was able to reassure me! I really felt good in the clinic. All the staff are kind and attentive, whether they are the admissions ladies, the stretcher bearers, the nurses, the nursing assistants, the doctors. If I have to have another operation one day, I would go back to the Protestant without hesitation! For once we see staff who are still human and smiling!

My doctors were helpful, skilled, professional and provided me a lot of information. After operation services and information is complete with high priority to the after operation services. The urgence for post opération patients was fast and of full service. The nurses when I came before the operation were too busy, they let me in, gave me my wrist tag and gave me 3 medicines but let me waited 2 hours and no one came back to me to update me that the operation will within 2 hours of waiting . I came at 8h50 and the actual operation is at 11h15, in between the waiting hours, no one has came to re assure me and update me of the schedule that made me nervous and worried for 2 hours. All nurses were so busy that morning and talks a lot to each other without double checking or just to give a quick short words to me for 2 hours in the waiting room before the Anesthesist picked me up. Thank you.

I was very well looked after for my first pregnancy. The team was superb, whether it was for the pregnancy follow-up, the day of the birth or the aftermath of the birth. For this alone I say bravo! But above all, I love the student nurses we met, who were full of compassion and kindness, much more than the nurses themselves. I don't give 5 stars because there is still a lot of room for improvement: - at all my pregnancy follow-up appointments, the wait always lasted more than an hour even though we were told to arrive 30 min before the appointment 🙄 - cold administrative reception - a lady at the analysis laboratory shouted at an old man who didn't understand the process (taking a ticket, waiting etc.) when he had just asked nicely what to do - we were scared when our baby was born, that he couldn't latch on, that he was going to starve to death, that we had to go to the osteopath...when a few days later our baby gained weight. We didn't understand the point of scaring us so much when in the end everything was going well.

I am impressed with the level of the hospital, attitude of medical and medical care. Grateful my surgery was handled here with great professionalism. Merci bien!