Degenerative spondylotic myelopathy (DSM) treatment in 208 Spine surgery clinics in Europe

Open letter to Profesor Zielinski I wanted to tell you that I’m very disappointed with you and your clinic. Now, after my father’s death and Mr. Suta’s (the patient from Targu Mureș) also I’m convinced that you are guided only by profits and you are not concerned about the wellbeing of patients. We have sent you translated medical reports, pet CT’s and other imagistic investigations, blood tests and you didn’t even have the decency to look over them and tell us it’s not worth making the trip giving how advanced was their condition. You could have done what the doctors from Szeged hospital did for me and say that there is nothing you could do for my father and with regrets I cannot take your money and leave our country with a negative perception about our medical services. They said that because they looked over the investigations I sent them. But no sir you were too blinded by money and we were so desperate to save our fathers that we believed you. Shame on you. I guarantee these are words well thought and not said in anger.

All the people super friendly. If something took longer, it was only because there were patients who needed to be treated more urgently. Some people probably forget that here in the evaluation. As far as you can say about a hospital stay, I had a good time there.The staff is international and with many languages. (Team 5 Nord)I have heard German, Russian, English and also Hungarian, Ukraine, Rumanian, and many others. Thank you very much, indeed

I was diagnosed with serous ovarian carcinoma and after resection of the carcinoma by a Romanian doctor, director of a private hospital in Bucharest, in a boundless desperation I contacted the best clinics in the world, specialized in oncology. The commercial representative of the WPK hospital, Mr. Alexandru Pop, was the first to contact us and was the only one who convinced us to buy tickets to Vienna. We had all the appointments made by the minute, he walked with us and empathized every moment. Thanks to him, I got to the best specialist in gynecological surgery, the most wonderful woman who rushed all my procedures in order to be able to proceed with the surgery. In the worst moment of my life, when I read despair on the children's faces and I felt helplessness and frustrated, this wonderful woman, , Prof. Dr. B. Schurz, gave us a chance. The hospitalization period was 8 days and I received the best care possible. The staff was by far very professional and very empathetic, as well as the nurses. I felt treated like a family member. The sales representative came to me twice a day, called me and asked me all the time what else I needed or if I was satisfied. Because of my diagnosis, even if I came at the very early stages, I will still have to proceed with 6 chemotherapy sessions with one of the best oncologists in the world, Prof. Dr. Zielinski. I recommend the clinic with great confidence.

I went to emergency at 9 pm. I got bleeding from my uterus and very painful Stomachache, I am bleeding non-stop like 3 days continuing and the doctor asked me "Why are you here?" Asked me two times and I explained my symptoms and she told me to take pain killers without checking my bleeding things. PS. I am not on My period right now and I am still bleeding until now! What a Unprofessional Doctor! No any patients would like to go to Emergency if they really do not need help!

We were in an emergency situation where we were informed to reach the BDU department. Unfortunately it was the wrong department for the treatment which was needed but the BDU department saw to it that they won't even touch the patient who is in excruciating pain. They didn't even try to give the patient some kind of pain medication. After an hour we reached the right department and they were in horror to see the patient and surprised why the BDU department didn't do anything. Thanks to the urology department, we got the right treatment on time but the negligence of the BDU department and how they shrug their shoulders off is something I had to write here. I hope no one else goes through this..

Thanks a lot to all team of Palliative department for care support and warmth to my father!!!

Have the findings checked by a second authority!!!! You can save yourself having to contact the patient service center. After a check-up appointment at the dermatological outpatient clinic at the beginning of July this year. received an incorrect finding. (The doctor was on the phone the whole time during the examination and while typing on the PC; so he didn't listen to me). I disputed the findings through the patient service center and pointed out everything that was demonstrably wrong. I was contacted by phone X times with various questions, but until November 27th. there was no completion.

Many thanks to the great team at B 3. Surgery 1. Here you will receive excellent support during your stay. Even though they all have a lot of work, they still make time for the patients. I would also like to say a big thank you to the surgical team - I was treated very well here. Thanks!

The sisters on the 9th floor made the stay as pleasant as possible. Special thanks to Dr. Eder who carried out the procedure. Her empathy and human nature made me feel safe and in good hands. Many thanks to everyone who looked after me.

Our two children were born in this hospital in 2019 and 2023. We can only report positive things about our time here. You felt very cared for and the entire team is extremely competent, motivated, courteous and friendly. It is important to me to mention this and thank you for all your efforts. Thank you very much for your support. All the very best.

I had the most horrible experience in the gynecology department here, my house doctor told me to go to the emergency room and when I got in for my consultation the doctor told me my problem is not an emergency and that there are people who actually need help. It was my first time seeing a gynecologist and she asked me if I have been before and I said no because I was not financially able to ever before and she almost laughed at me and said „no doctors in your country?“ she was clearly bothered by the fact that I asked her if we can speak in English. After she consulted me she said she can’t give me a diagnostic and than gave me a prescription without a diagnostic. She made me feel very uncomfortable, she made fun of me and where I come from, made me feel like I am not worth helping even tho my house doctor did. That woman should not be a doctor of any kind she was horrible!

We were in the children's hospital last night with our 10-week-old daughter and were really excited. Of course it was to wait but that's the way it is now. The doctors and the nurse were super nice and took really good care of our mouse. Our mouse obviously felt good, despite being in a really bad mood. During the examination she made the whole team and us smile and laugh. We felt very well cared for. Thanks!

The surgery area and staff were great, the room was clean, and the doctor and nurses were very efficient. The rest of the ground floor public area was dirty, especially the toilets, where there was no toilet paper and no hand drying facilities. There was no hand sanitiser throughout.

Went after a hart attack and needed a triple bypass. Everthing was no problem and staff very frendly three days of tests opration on the fourth taken home by amblance a few days later. Would highly recomend if your are having a hart attack.

Great experience with the oncology department at Hospital Del Vinalopo. I was diagnosed with a breast cancer by Dr Lucia Hernandez Sanchez who was sensitive and knowledgeable. The surgery went well and appears to have been successful. All the support staff was very helpful and professional. They ensured I had a smooth preparation for a surgery. I appreciate that my oncologist, Dr Pablo Salches Ortiz, not only speaks English language but also listens to my concerns, taking time to go over the diagnosis and treatment options clearly. I felt comfortable and relaxed throughout all my treatment. I would highly recommend this hospital.

My time as an inpatient at Ross Hall went smoothly & I was made to feel comfortable & felt that everything was explained clearly & staff ensured that I was never in need. However, the discharge process could be a little more streamlined, but other than that I was impressed with the service I recieved.

I can honestly say I was delighted with the whole experience. I have never had an operation before and was totally at ease from the minute I walked through the door. The staff at Ross Hall are nothing short of excellent, my consultant was amazing, the porters, reception staff, and especially the nurses, who went over and above for me, were just great. I am so grateful and would highly recommend Ross Hall time and time again.

I received day surgery here for an issue after 2 years and wish it was only sooner if I had only known about them then. For it being a hospital of course there helping all these individuals through their personal medical journeys, but as soon as I walked through the doors it carried a warm light atmosphere and every single person was polite, smiley, happy and helpful with high warm energies. Truly was an exceptionally experience and most definitely could never see a mistake being made the amount of checks and repeats and signing off ensuring no room for error on that part. The surgeon Dr Paterson was every thing you could hope for instantly brings that energy were you feel safe and grateful he’s carrying out the procedure. Well done Ross Hall Hospital!

I used the hospital to have the services of Mr Afifi as I was due a hysterectomy due to endometriosis. Katie, his PA is excellent and always on hand to help and support. However, the booking staff were terrible with communication. I received wrong information numerous times prior to my pre op and operation and found myself making daily calls to resolve the matter. I made a complaint to the PA to the Surgeon and still nothing improved. Even on the day of my pre assessment I didn't have all the right information - wrong time and no address. When in hospital the majority of the staff were good however the communication between the nurses was not good and it was clear, as they messages regarding my requests were not been answered. Each nurse told different story for medication and recovery and it took one Healthcare assistant (Marty) to come in and get things under control and a proper plan in place. I only had one night approved by the insurance company and I ended up needing 2 nights due to not feeling well after the surgery. The staff were too focused on getting me out to make space for another patient that I was furious and stressed. I assured the staff that I was happy to pay the extra night and so was my insurance company. I was spoken to by at least 5 staff members to try and move me out when clearly I didn't have the confidence to leave the hospital because of my condition. We normally use another private hospital in London and I can assure that from now on we won't be using Circle Health Group again. The communication overall was not acceptable, the staff on the ward show they are overworked and tired and in turn pass this onto the patients. They are more focused on treating each patient as a business and not as a patient. Overall I was not happy with my experience and going forward will not use your business again.

I can’t fault the care and kindness of everyone who was involved in my surgery and on the ward afterwards. I had surgery two days ago and my surgeon was brilliant, he talked through everything with me and came to personally visit me on the ward twice to check in on me and answer any questions I had. I was admitted to Dudley ward and every single one of the nursing team that were on the ward were fantastic, they looked after me and are so kind and caring. I would love to thank each of them individually as I feel they went above and beyond. I would highly recommend my surgeon and the hospital to anyone who asked me where I had it done.

Everything was fantastic, in particular the nursing staff- Camilla, Marty and Mandy were fantastic. Everyone was friendly and kind and tried to make my stay as pleasant as possible. The food selection was great (even for fussy vegans like me!) I had a few issues after my surgery but the nursing team were brilliant and really went the extra mile to make sure I was comfortable and knew what to expect.

Mr Warner has helped me with 4 years of pain and numbness. Elaine in reception was so kind and thorough. Katie and Lisa who completed my admission were also thorough and explained all aspects of my care. Inga from Physiotherapy gave me lots of information to help with my recovery. Thank you to an excellent team!

It's been a week since my surgery, I'm recovering quickly, I'm feeling better day by day. I just wanted to say that I've been struggling with my health problem for several years. Hospitals and GP doctors gave me medicines and advised me to take painkillers. When I was desperate, I changed my GP. he sent me to The Beaumont Hospital to see doctor David Smith who, after examining me without hesitation, said ok, in a few weeks we will do the surgery, now I can finally function like a normal person, a big thank you to the entire hospital for their help and I would especially like to thank Mr. David Smith, I highly recommend it to everyone Beaumont Hospital. this hospital is top 10 special thank you for great help great atmosphere I felt like in a hotel with doctors special big thank you to Jacky, Olga and Kate

Amazing experience from initial consultation to final surgery and aftercare. Surgeon, Anesthetist Doctors , nurses, kitchen Staff are all amazing .Everything explained step by step.Nothing was too much trouble.lovely clean and modern hospital, lovely food. Would highly recommend anyone to have their surgery at the beaumont.

I would like to give a massive thank you to Sarah Hoyle, Mr Berber, my whole experience at the Park hospital was fantastic, every step of the way from being contacted by Sarah, admissions, Mr Berber and his team, right the way through to the caterers and porters. I have to say I was made very welcome and treated with respect

Due to the unfortunate pressure on the NHS it's necessary to have to fall back on private care on occasions. My Mum was in this situation and went here for a joint replacement operation. Impressed by respectful and professional manner in which she was cared for. Building interior itself is modern and completely spotless.

I was looked after extremely well at The Park Hospital, and treated with respect at all times. My room was very comfortable and the staff were always on hand for any needs I had, not to mention a joke or two! The food was lovely, a good choice of menu and always beautifully cooked and presented. So my thanks to all of the staff who looked after me, with special appreciation to Mr Henley and his team who were outstanding.

Excellent team. Everyone were professional, did their jobs with so much care, empathy, and expertise, all with cheerful faces. The hospital is super clean, the best I've seen in the UK. Overall, I I've them 10 🌟 Sending a special thanks to Dr Mamidanna, Nurse Ola, Ana, Kumba and Tia. My meal of prawn and mayonnaise sandwich, vanilla ice cream and hot chocolate was like something from a 5* hotel. Excellently presented by an impeccably clean and well dressed kitchen staff (not sure what they're called in hospital) Please keep up this standard. Thank you.

Yes,certainly. My surgery took place on 17/10/23. I was treated inhumanly on the day of admission. I am a diabetic patient. From the time of admission till the time of operation I was not offered any food. It was almost 3-4 hours without food. I was shivering. once I come back from the OT my husband went outside to buy food for me. Only then I had some food before my release from the hospital. I had an follow up appointment on 28/11/23 with Miss Madi which I have attended. She didn't look into my eye with care. She was in a hurry to finish my appointment. It was less than 2 minute. She was busy with her mobile phone. If I knew this earlier I wouldn't come long way for this appointment as I have waited long after the surgery for this follow up appointment. I will definitely not recommend anyone to be seen by this Consultant.

was a really great process from start to finish. good discussions and advice with the consultant / surgeon. discussion from anaesthetist was very brief but reassuring nonetheless. everyone at the hospital for consultations to overnight stay was excellent. and post op care with physio is great too.

Receptionist polite & engaging. Excellent consultant, Mr Louette. Catering professional & polite. Theatre staff & anaesthetist thorough & professional. Recovery team, (Post-Anesthesia Care Unit) lovely & kind especially one to one nurse, Anne. Physiotherapist, excellent, kind, helpful & knowledgeable. Pharmacist helpful with my meds. Ward staff excellent. Although, I encountered one nurse’s (bedside manner) somewhat curt. Nursing assistant professional, very thorough, helpful & kind. Thank you to all staff & team with my care.

I found the whole experience of hospital and treatment excellent. The staff were friendly and caring and I definitely will use your service when needed again. Well done.

The staff were incredible. They all looked after me so well and made me feel at ease. I was so looked after and couldn’t have asked for a better team. Amy was the primary nurse that looked after me. She was amazing, she explained everything made me feel at ease, talked me and my partner through everything. Miss Hazari is an incredible surgeon and can’t recommend her enough. She looked after me and made me feel heard and listened too. Matt the anaesthetist put my worries at bay. Annie was in the surgery with me, help my hand as I went under and was there as I woke. Paula the nurse at night was amazing and lovely while I was nervous.

I just want to say that Dr. Parkes is extremely attentive and professional. He knows English is not my native language, so he made a conscious effort to slow down his speech to ensure I understood what he was saying. Throughout the process, all the nurses and staff at the front desk were also very attentive and friendly. This has been an amazing experience for me, probably the best I've ever had in a hospital.

Awful service, took over 45 mins for a blood test as the staff were just chatting behind the counter. The place wasn't even busy. Staff were incredibly rude too. Better off using the NHS. Avoid at all costs.

I would like to thank all the staff at The London Independent Hospital who were involved in my treatment. I was informed regularly of any updates to my surgery. Dr Jones was amazing and I am so great full to have finally been listened to after years and years of pain. Dr Jones understood this was not normal investigated and treated me. Thank you all for making me feel welcome, at ease and felt like i was in the best care.

This hospital is amazing. From the second you walk through the door until you hobble out of it again. Every single member of staff is friendly, polite and thorough. The rooms are clean and warm. Information is given in a timely manner. No question is a bad question. I would recommend the Thornbury to anybody - I really struggle to see how anybody can pick fault with any aspect of their care or services. Even the post-operation sandwich was delicious :) Thank you so much.

Care given at the Thornbury hospital was second to none. Every member of staff I met was caring, considerate, nothing was too much. When looking for my treatment I truly believe I found the right hospital and right surgeon for me. Thank you Circle Health Group!

What an incredible experience! As someone that was very anxious about having surgery, the staff went above and beyond to provide the additional support that I required. From the nurses, the consultant to the catering staff, nothing was too much trouble. Particular mention to Clinical Services Manager Phil who is an absolute credit to the organisation and the surgeon Mr. Olarinde who did everything he could to put my mind at rest. If I could leave a 6 star review I would!

Lister hospital is really good. The service was top notch. Staff are great, welcoming with a smile on their face at reception. The nurses and doctors were also super kind. The nurses made sure every small details were checked twice. I feel like i have been very well looked after. I had 2 procedures under GA and honestly everyone was so nice. The room was clean with a nice view of the bridge. Excellent choice of food. felt safe and in good hands. Thanks to everyone at Lister Hospital Chelsea

Very good hospital - I was there for a Day Procedure, but it went very smoothly. You do feel assisted and reassured all the way, from when you enter the hospital to when you leave the hospital. Nurses are very caring and attentive. It has been helped me getting through the day and would certainly put the Lister Hospital onto my top hospital list should I ever need to go back to hospital (I hope never again though !! Hospital is nobody's cup of tea :)

I feel grateful with the excellent service of the Lister Hospital Chelsea, the group of nurses, doctors, cleaners and the banqueting team are incredible! I stayed 2 days and they made me feel very welcome and cared. Especial thank you to Dr. Albin for her great support.

The attention I received from reception to the consultant was first class. Timing was excellent and the whole experience was efficient and comfortable. This was reassuring as I was a little concerned about my investigations. I cannot praise the hospital highly enough on this occasion.

A big thank you to everyone involved in my care at the London Bridge Hospital. Cannot recommend the hospital enough! Mr. Ember and Tessa are always easy to talk to. Despite his busy schedule, I never felt that Mr. Ember was rushing in our appointments. So very patient in explaining every thing which made me feel 100% confident in him. The nurses were brilliant! RGN Bambhi (Abhi) Q. went above and beyond to make sure I was comfortable during my admission. She has already finished her night shift when I arrived but she still went to my room, answered all my questions and made feel comfortable. She also made sure to check on me after discharge. RGN CJ looked after me, her bright personality is truly refreshing but stayed professional the whole time. She made sure I was well looked after before during and after my procedure. Additionally, RGNs Dana and Gladys, were also exceptionally kind and knowledgeable. The food was impressive! Catering staff were always so polite. Was kinda bummed that coffee was instant coffee(not a big deal tho). Overall, I am extremely grateful to the whole London Bridge team!

I was a day patient for a knee surgery. The hospital staff is absolutely fantastic and friendly, they are always there to help you and to answer questions. The food was good beside I was not able to eat it all (i had anesthetic side effects) and the facilities were immaculate! Thanks for making it such as smooth process.

I would like to record all my gratitude to the pediatric team at Portland Hospital. My daughter underwent surgery and we were well taken care of. I want to give my special thanks to nurses Charity, Roberta and Priya, they were attentive and very affectionate with me and my daughter. Hospital food was surprisingly wonderful. Thank you to the whole team.

Great experience having a baby here and also a minor surgery post birth. We love the quality of care we always receive from the specialists, doctors and consultants we’ve worked with. Always wonderful.

We attended a hematology pediatric out patient appointment. We were pleased with all aspects of our daughters care. Especially the specialist knowledge and skills of the consultant. The speed at which we were seen was great- resulting in a positive impact on the whole families health. Thank you

I attended the Urgent Care Clinic at The Princess Grave hospital and I was blown away at the level of service offered. All the team, medical and support staff were outstanding. I was seen very quickly, issue addressed and I was discharged in less than an hour. It was excellent value for money for the service offered! Thank you.

I recently underwent a robotic prostatectomy at Princess Grace Hospital. From start to finish I had an excellent experience. The facilities, staff and expertise were of the highest competence and quality. All services were delivered with great empathy and care.

Fantastic hospital with exceptional staff throughout. Was nervous for my first surgery experience and I couldn't have been in a better place. The private room and provisions were comfortable. The food was of a very good standard. Staff were very attentive and strive to provide the highest level of service.

I have recently had a total hip replacement, carried out at the Wellington Hospital. I found the standard of care excellent at each stage, from the scan, to the pre admission meeting to my inpatient stay. The nursing staff were kind, supportive and friendly. My room was comfortable and the food was amazing,. Before I went I read the reviews on here and was surprised by the range of comments. I think some people have very unrealistic expectations of a hospital stay. This place is great!!!

I visited the Wellington for a scan and consultation. From the first meeting with the reception staff, everyone was extremely welcoming and helpful. The staff answered all my questions clearly and in the right amount of depth. I felt able to trust them immediately and my confidence grew as the process moved forward. I have no hesitation in recommending the Wellington as a first class centre for excellent healthcare

A phenomenal team that CARE deeply about their patients. Every visit to the Hospital….I am received with Love and dedication. Simply beautiful service. 😊 Thank you for your Love and kindness. ❤️

I had a SPECT/CT scan and it was (virtually) painless and I was looked after briliantly. my only negative comment would bethat as there is a 3hour wait between the prep and the scan and the waiting room was not super comfortable for such a long wait,

Could not be in better hands. Had surgery under professor Andi Kavin and it could not go any better. Legend, absolutely professional and full of knowledge. The hospital team were exceptional. Margaret from the theatre (ICU) was exceptional too, her confidence and professionalism was second to none. Aldrin Reyes from the ward was also a true example of a real medical professional. I mentioned all these by names because sometimes it is easy to take for granted the little things that make a difference. A huge thanks guys.

Mr Petrou and the whole staff at the HSC were exceptional. The communication was awesome, the procedure faultless and the post-op care in the ICU and Cardiac ward were second to none. I felt my life was very safe in their professional and compassionate hands.

My Mom has just spent the last week at Parkside Hospital and I have nothing but praise for the hospital and staff. Special mention must be made of Sylvia and Eric, they are amazing. I found all the Staff very friendly and the hospital was lovely and clean, the food was great too. Thank you for making this week so pleasant for all of us.

I am feeling sorry that I am writing this review, but that's exactly how my care experience at Parkside suite was (September 2022). I must say that the single night I had to stay there after my surgery was the poorest care experience I ever had in my life, due to extremely rude nursing staff at the night. As I was shifted at Parkside, the nurse very rudely refused for my family to see me at all since the meeting time was just over. I understood the meeting time thing but shared with her that my husband had brought my three very worried, young kids to see me for 2 min, only because the Post Op nurse herself said they would be allowed to see me after I was shifted at Parkside 'as an exception' (reason because I was expected to go home after my day surgery but was admitted due to pain issue, so Post Op nurse said that this very short meeting would be allowed as an exception), however, the meeting never happened and my kids went back after waiting in the car parking for more than 1.5 hours. Well, at least I saw my husband who reassured the kids that I was fine. After my husband left, I asked the nurse how I could call someone if I needed anything, and she literally threw the bell on my bed. I was shocked!! and worried about spending remaining part of the night while facing such rude behaviour. Later on, when I requested the nurse if she could hold my hand for going to the toilet, she reluctantly did but asked me to hold the IV stand by myself with my other hand. I can't blv how being in the care profession a nurse couldn't understand how much pain a patient possibly can be in, literally within few hours after a surgery and still asking the patient to hold & drag the stand by themselves. All the night the two nurses kept making loud noise in the ward walkway, to the extent that it was hard to sleep at all. Every time, the nurse would come in my room and would take my BP and temp, waking me up but without speaking to me. None of the two nurses who I saw introduced themselves, I myself checked their names. None of the time, anyone asked me if I was in pain or if I needed any pain killer until I myself asked for a pain relief in the morning. The way I was treated made me feel that it was my fault that I was in pain and needed to stay there, so I had to tolerate the attitude. Never expected such an experience straight after a major surgery and while going through extreme pain. The next day staff were nice as well as caring, I got discharged in the evening next day and was so grateful that I didn't need to bear the same attitude again. Please improve the facility. A patient is already in so much pain and expects sympathy and care, not stares and rude attitude. Kind regards

I was an outpatient yesterday at parkside wexham. I just wanted to say how friendly I found everyone and the food was fantastic. The lasagne was the best I have ever tasted anywhere! My only minor complaint would be that I could hear another patient’s TV the whole time, but that would not stop me from highly recommending parkside.